The technician that came out today, and his assistant, were professional and knowledgeable and handled the issue I had quickly and completely!! They really did an amazing job and provided the exact repair I needed most. I HIGHLY recommend Dan Wood
Great job. Brad did a thorough inspection, provided comprehensive details on work needed and was very alert to potential and current safety problems. He instilled confidence, was prompt, considerate and didn’t dilly dally. Additionally, he was friendly, considerate and professional. But ….now my dog grieving Brad’s departure as she really liked him.😎 I would be happy to recommend him and the company in general. His helpers were also very nice.
Josh did such a great job. We called in the morning because we had water all over the basement. They arrived by early afternoon and quickly took care of the problem. They were super friendly and easy to work with.
What a wonderful company & employees!!! The morning I called with water heater issues, a tech was at my home 2hrs later. Unfortunately the diagnosis was that I needed it replaced; which didn’t surprise me because the old one was leaning sideways and about 20 yrs old. But By that evening my new water heater was up and running and my vent chimney was properly up to code. Thank you Dan Wood Co and Alan!!!
Technician Rob K did a great job. Was very knowledgeable and could pinpoint the problem right away. Reasonable rate. He was great to work with. We have used Dan Wood in the past and will continue working with them. Never had a problem with this company. I Highly recommend this company
Installed water softener and water filtration system. Excellent job. He double checked every piece of copper pipe installed. Cleaned up his work area. Communicated everything I need to do with both systems. Luke did an excellent job.
Just had Adam Tassell from Dan Wood Company run a new line and install a ceiling fan for me and wanted to publicly say what a great job he did! My wife and I have had Adam do other electrical work for us in the past and he was fantastic then too so specifically requested him for this recent work. Adam is very kind, easy going, and knowledgeable. He is also a true professional and does fantastic work. Would highly recommend using Dan Wood Co for your electrical needs and specifically Adam for his friendliness, thoroughness and skill!
Richard Fisher & Adam Tassell both did excellent work at my parents house. Richard installed new bathroom sinks and faucets, plus a kitchen sink and faucet. Adam connected the new garbage disposal. Both were friendly, professional, efficient, and knowledgeable. We really appreciate them!
Tyler H. Did a fantastic job. I have used your company several times and have been very impressed each time. Thanks again.
In the heat of the summer, my elderly moms blower went out on her furnace leaving her without her air conditioning. Gave a call to Dan Wood and with a couple days someone was out to take a look and determine we could replace the blower but it wont fix the problem that caused it to go out in the first place. After a conversation with Mike we decided the best route would be to replace the furnace. We were told it would be a couple weeks which was quite disappointing since more heat was on the way. I received a call less than a week later saying they were coming back to her house and unknown to me they were able to get a new furnace in less than a week later. I wasnt there when they showed up to put it in, but received a very happy phone call from my mom telling me that she now had a cool house. A few days later I found out that my mom had gone down to the basement to see the new furnace and had a hard time getting up the stairs and Mike went out of his way to help her up the stairs. I appreciate the extra compassion that my mom received. We will definitely continue to use Dan Wood for future needs.
What an amazing team. Dave and Mike came out today and saved us. We had NO water. They were so caring and professional. Couldnt ask for a better company.
Adam T is Very knowledgeable, awesome representative, excellent detail and provided multiple solutions!
Steady worker and professional included client of what is done polite curtious as well nice man
There was a lot of extra work installing AC in an older home. Don surveyed the situation and made good choices to fit the need. He committed his time to complete the job efficiently.
I needed a gas line to be stabilized. Alan was very professional and friendly. Once he diagnosed the issue he also went ahead and got the part and made the repair that day versus rescheduling a different day (as a previous company did). He did a fantastic job and I was very pleased with the service. I would highly recommend.
Rich was friendly, engaging and courteous. He did excellent work in a timely manner and left everything neat and tidy. Once again a great experience with a Dan Wood employee.
Very knowledgeable and skilled. We got a new water heater that needed adjustments to its pipes and ventilation to fit our space. Our technician, Kevin, handled it all and it works great!
Starting with the first phone call, I can say that everyone was courteous, friendly, professional and extremely helpful. The gentleman who came to my home was truly a blessing. Alan H, was personable, and very knowledgeable. I felt very safe having him working on my furnace. He did a great job. I would recommend Dan Wood company to anyone. Thank you !
Jeremy came out to repair our basement shower faucet which was only running hot water. He was upfront and honest about what the possibilities could be once he took parts off to take a look. Ended up needed to cut out a panel and replace entire valve and faucet. It was quite a job, but he worked hard all day and stayed until we had a working faucet again. He was also so personable and just a joy to have around. He even brought our dog a treat! Jeremy is hard working and good at what he does. We will definitely call Dan Wood again for any future services and request Jeremy if at all possible. Highly recommend! Great and smooth experience!
We were without heat and worried the weather would quickly change, as it often does in April. I chose Dan Wood because of the number of positive reviews posted by others online and the length of time they have been serving the local community.Pros: Someone came out right away and I was told they could start the work the next day (April 8) and be finished in three days. Two guys worked on the project. They arrived each weekday between 8 and 9 and finished up between 5 and 6. It was not made clear to me at the time of the estimate that the three days would not include the weekend, but I understood. They were friendly and pleasant and cleaned the house up well each day after finishing. I felt safe with them in my home.Cons: The project was finished on April 14, much later than expected. We had asked them to be careful with cutting the drywall to aid us in fixing it. Unfortunately, it looked terrible.There was one place that needed an exposed pipe. They told me they could put it in two places about four inches from one another. One place was more difficult for them, but would be easier to hide. I asked them to put it in the higher, more difficult place and they agreed. When the project was finished the pipe was in the lower place and is going to take much more work on our part to hide.We had TWO gas leaks following the project being finished. Dan Wood sent someone out to fix the first one. The second was at one of the new connections they put on an appliance. We were able to tighten it on our own. We had Consumer’s come out to test for leaks, since Dan Wood’s test apparently missed two leaks. Luckily, Consumer’s found no more leaks.We were told that the project required a permit that cost $250 when we booked the job. After it was complete, we were told it hadn’t needed a permit, so they did not pull one after all. We were offered a permit after the fact or a refund of the permit fee. We chose the refund, but were only refunded $80, not the $250.Upon completion of the job, I was given a receipt that stated they would return to touch up the paint on the pipes outside the house when it was a warmer day. Three weeks later no one had returned. I called and left a message. I requested a call back with when I could expect the job to be finished up and asked if they could remove the oil stains that were left in my driveway from when they cut the pipe.It has now been five weeks since they charged my credit card for a complete, yet no one has returned to touch up the paint or remove the oil stains, and my phone call was also not returned.I expected more from a company with such a strong reputation and am sadly disappointed. I would not recommend them for anything other than a small and quick job.
Alan from Dan Wood was AWESOME!! The caps hardly do him justice. He was lighthearted and funny. He worked and talked about the issues with the thermocouple and patiently answered my myriad of questions. I would recommend Dan Wood and Alan to anyone.
My antiquated electrical service was totally out of code and needed to be replaced. Plus I had some light fixtures that weren’t working and outlets that needed to be replaced. Brad was there every morning on time, three days in a row, always cheerful! I was very impressed with his knowledge of electrical systems. Everything was done and any mess was cleaned up before he left. Thanks, Brad, for upgrading my house so well!
Alan was extremely helpful, friendly & knowledgeable. I called on Tuesday, they were out here Wednesday & problem taken care of quickly. I’m just thrilled I don’t have to get a new hot water heater!
Adam T did an incredible job! He was very thorough, polite, and informative. I will be requesting him for future jobs that I need done. Thank you Adam & -Dan Wood Co
Chris was very helpful with our soft water and well issues. He not only addressed our issues he educated us and made recommendations for the future. Chris would get 5 stars, but because when the Dan Wood company installed the system we were not advised properly.
John showed up with his partner at 8 am Monday. Installed upgraded meter, panel, ground and gfci in bath & kitchen. He was here until 6:30 pm and came back the next day to finish up. The guys were professional, competent and did what they told me they would do. I was very pleased.
Dan Wood company completely replaced all plumbing in my house. They are EXCELLENT. They do a great job - so no worries about quality or things going wrong. If you want the job done right - call Dan Wood. Justin and Rich are both GREAT. I would not use any other company for plumbing jobs. Honest and dependable.
Very happy with Luke keeping us updated because we were not there when the work was being done. One more obstacle to get through and hopefully that happens in the next few days and then the lake cottage will be officially opened. Good company.
Service was for well pump and gauge replacement. Servicemen were efficient, informative, respectful, honest, and focused. Based upon our experience, we will use this company for any job they service.
My husband called, and we patiently waited for days as we kept being rescheduled to have a tech come and look at our AC unit. We told them before they even came out what a previous tech had told us the issue was, however he was told once the tech was there that we had to have a TRACE amount of freon put into the system to track the leak. Not only did they NOT put a trace amount in, they filled and pressurized the system to find the leak. Now we have paid for a call out fee and to have the system pressurized to find out, that we indeed do have a crack on the core, and that it will need to be replaced.... Shocking... that is EXACTYLY what we told you was the problem. Not only will we never use this company, but I advise you to use a local company with techs who listen to the people they are servicing.
I have used Dan Wood a number of times for various services. Service providers do quality work and are always professional and friendly. The company provides great customer service and awesome communication.
Very courteous and polite from the time I called till the end of the job. I think they are a little pricey but you pay for quality. Would use again
Gary came in and did a great job helping me fix the power to an outbuilding. Had another electrician provide a quote, and they suggested retrenching 150+ft and laying new wire. Gary was able to come in and correctly identify the problem, which laying new wire as the other electrician had suggested wouldnt have even fixed!! Gary quite literally saved me thousands, and he was able to fix the issue right on the spot. If I could give more than 5 stars, I would.
Brad was a pro in every way. Arrived on time and worked productively throughout the day. He was competent and pleasant. It was a pleasure doing business with him.
Presented a variety of options, friendly, and professional. Very knowledgeable about my project.
Fantastic company to work with. Someone was sent out quickly to repair our water heater. After ordering a new part, it was determined that it wasn’t needed after all. Their honesty saved us hundreds of dollars. I’m very impressed with their honesty, quick response, and great work. I would 100% recommend Dan Wood Company to anyone!
Adam explained all issues. Very polite. Went out of his way to give me the best experience possible.
Should have wrote this sooner. Used this guys last summer for plumbing,(complete re working of the pipes), water heater, softener system, they replaced my well, as in dug a new one....and inspected my HVAC to be sure it was running right. Certainly a one call does it all company. All the service techs were kind, courteous, on time and worked efficiently. Will certainly call them again if needed.
Brad did electrical work for us. He was extremely helpful and knowledgeable. We would recommend him and would welcome him back.
I wasn’t sure who to call for our water heater problems, but I’m so glad this company popped up in my google search. I called at 8am and they had someone to my house for what we thought would be a water heater replacement by 10am. Luke H. was the tech they sent out. He was very professional, knowledgeable, and explained everything in detail to me. I highly recommend Dan Wood Company! Thank you!!
Very knowledgeable and professional. Friendly and personable.
Alan was very helpful. He came out to inspect my water heater. He explained in very easy to understand terms what all my options were. He was also the technician to come out and replace it. I was very comfortable while the work was being done. I had a very old unit, and I think for all the work done, it was done in a very timely manner. I would highly recommend the company and Alan as the technician.
The technicians were knowledgeable and courteous. They identified the problem quickly and were able to resolve in one visit. Much appreciated!
Had a new sump put in. From the girl on the phone to the technician, they are very professional and friendly. Would definitely recommend.
Alan did a great job. He explained things in great detail when I had questions as I would have to relay this information to my husband who was at work during the time of the service call. He was clean, polite and only brought in the tools he needed to complete the job. This is the third time we have used this company (for three different types of services) and they have never disappointed us. We will continue to call on them when needed.
Weve used Dan Wood a number of times now, from AC & Furnace install and service to some plumbing needs. Always knowledgeable, friendly and a good value.
Rob was great hes a really nice guy knows his stuff
This is the first time I have used Dan Wood. I was very impressed with the tech that they sent out. Alan was very knowledgeable and very helpful to get my fuel oil furnace back going again. He is by far the best tech that I have ever had come do service at my home! I will definitely be using them again and would recommend them to anyone needing service. Thank you Alan!
Wanted to get an estimate to install gas line to the range. Technician showed up and provided an estimate which I agreed to and had him move ahead with install. On the day of install another technician shows up and surprisingly quotes a second price which is much higher, to do the same exact job. I cancelled the work because of the inconsistencies in pricing from their technicians.
Extremely friendly, explained everything as he was completing the job. Will definitely use them again
Friendly and courteous service. Clear explanations of the issues and specific recommendations. Fast work and excellent clean up. We will use them again.
The Dan Wood Company provided skilled assessment of my AC needs and were able to quickly schedule a date to install a new unit. I appreciate the timeliness and skill of the professionals who completed the installation.
Rob did a great job and had the repair done quickly. Parts were much more expensive than what I could source but there was no delay in getting them. Rob was knowledgeable and explained everything in detail. Thanks
Great company!!! Way better than bel-air. Luke did a fantastic job. Very professional!
Luke was great. Very professional and did an exceptional job installing our water heater.
Excellent customer service! Neil went above and beyond my service expectation. He took his time and explained clearly the issue we had. The water line that needed to be replaced was done at the time of evaluation. They come fully prepared! This is the only company we will use from here on. Thank you Neil, for your helpful tips and exceptional service!
We had some plumbing issues that hadn’t been addressed since we bought our house 25 years ago. I thought we’d have to wait a while to schedule our work, but the office called & said a technician ( Charles Wilkins) could be on his way. He got there promptly, looked at my concerns, and wrote up three proposals on how to address our issues. He went to work immediately. A large part of the work was extremely difficult due to age and limited access, but CW was able to deal with the challenges. There was even a chance we’d have to go without a shower while we waited for parts, but Dan Wood found the parts and CW did the work. Another thing I really liked was the price quote. The price was solid, regardless of how long the work took. I would recommend Dan Wood to anyone needing plumbing work done. They completed all of my plumbing jobs within 5 hours.
Alan was very friendly and informative. Fixed our issue and gave us our hot water back.
I had to have a problem with a faucet at my mothers fixed. I am at a distance. They communicated clearly and positively and solved the problem, even if I couldnt be present.
Got all my water lines replaced. Awesome job.
Tyler was great to work with. Easy going, professional and did a great job at removing an outdoor gas line.
Messaged them to get an estimate on excavation work, they said they could provide an estimate by email since I had detailed notes and line video from roto rooter. I had to follow up twice by email and called 3 more times to follow up, and on 3 separate occasions I was told he will have the estimate to you tomorrow.I still dont have an estimate and after being strung along the 3rd time I gave up on them and got other estimates, I wouldnt trust them to do the work anyways based on the customer service experience. But taking them at their word for weeks delayed getting the work scheduled with another company. Really bad experience with a company that I thought had a great reputation
Efficient, explained everything he was doing, personable, helped sort out next steps and gave quote on those.
Chris did an excellent job installing the water softener and explaining the maintenance and care of the appliance. I highly recommend him for his customer service and expertise!
Had a small plumbing job.. Called Dan Wood based on many reviews seen on Google... The person came and checked out what needed to be done hardly for 10 mins and gave me quote for a 3hr job told me to schedule again for work to be completed, .. $89 charged for the tech to show up was not taken out from the final price.. though they were upfront to say $89 will be charged for coming out and if you agree your issue will be fixed there itself but $89 for just looking at your issue is too much if you are not going to do the job that day.. Hired another contractor who put in 1 1/2hr which was what was required for the job resulted with much reasonable price than what Dan wood quoted....Update 03/22/21 - Dan Wood Service manager called me and asked for the feedback to understand the reasoning behind my review. They refunded back $89 for the service call as well. It was a nice gesture on their part to reach out for the feedback and respond to the review of an unhappy customer. I have amended my review. I wish them the best.
We had a gas line breach that required immediate attention. Mike and the Management team were wonderful addressing within the same day.
Great customer service from dispatch to home tech. Alan was great! Friendly, knowledgeable and didn’t give up on a pesky, stuck pipe plug which saved me several hundred dollars. Thank you!!
Weve always had good experiences with Dan Wood Company. Responsive, knowledgeable, friendly, and prompt.
Adam and James came to our home to repair/replace several outlets and a switch. We rescue animals so it was a bit of a mess. Sorry about that guys. Our home is about 35 years old as well. We had approximately 9 outlets, one switch, and a stove outlet replaced. We are so thankful for the hard work and knowledge in restoring use! I am able to cook without hesitation about outlets and tripping GFCIs. I wii/do recommend for any service necessary. They explain what is needed, come up with a plan, and execute. Adam was trying to make a plan as well to save cost. Job well done!
Top notch service! Always prompt. Good at communicating the problem and solutions. Efficient and clean repair and finish work.
We have used Dan Wood Heating and Plumbing several times over the years and have had excellent care from the technicians. Most recent was converting a boiler system to a 95% efficient compressor system. Which we are very pleased and excited about. They have also hooked us to a soft water 💦 system earlier and another time a new well pump. I highly recommend them. 5 stars for sure.
Luke H. Was very kind and knowledgeable, very professional and did an awesome job! Will definitely call again if in need.
Great service! Luke H was an exceptional technician that took the time to explain my 2 stage furnace system, startup sequence and ultimately fixed the problem. By far the most pleasant and educated tech I have met to date! Great job! Dan Wood give that man a raise!
Terrible first impression with this company. Had Noon appt. and had to call them at 12:30. They said running behind but be there by 2pm. Got a call from dispatcher 30 minutes later and said they were now booked for the day and would not be out. I told them its a second home and we are not always there and talked to manager who gave an oh well response. Wasted a whole day waiting around. I guess they have so much business they dont care.
Luke did a great job! Very knowledgeable and quick work. Much appreciated!!
Rob Kwas absolutely fantastic. I had originally called for one issue which he fixed immediately, but he also spent a long time answering questions and advising me and my wife on certain other projects we wanted done around the house. Incredibly knowledgeable and very personable. I would highly recommend him and Dan Wood
Gary did some great detective work in tracing house electrical issues, providing a simple fix on outlets and switches plus diagnostics and estimates for longer term tasks.
Very happy with CW work, and how he explain what he was doin, and how things will work after!
Very pleasant person, work was well done in fixing my water softener functions so they operated like they should. Very good service! Reasonable rates
Luke is great. Highly recommend him and the Dan Wood Company.
Kevin was very responsive, knowledgeable and efficient. It was a rather difficult installation because of limited space. I was very satisfied.
Kevin was courteous and thorough! Kevin effectively communicated every ounce of the project. Thanks Kevin
CW & Rich were great to have working here.They kept us informed about the job.They were professional and polite throughout the process. Good guys.
Very courteous and professional. They installed a dishwasher, two toilets, and fixed a water line going into our new refrigerator. Everything was completed with utmost care and to our satisfaction. They were careful, wore masks and booties, and cleaned up after themselves too. We were very impressed. I know their prices are a bit more than what other companies charge, but when it comes to water and electrical you want to make sure you have the best out there because you get what you pay for! I’m a realtor with Jaqua and I know. So don’t cut corners. I highly recommend Dan Wood Plumbing and have already referred them to another agent in our office. They will definitely get my business going forward - personally and professionally!
Bathroom installed in our basement, Rich was knowledgeable and very helpful in helping us decide the best way to go about putting in a bathroom giving us options and supporting our needs. Rich and CW did an amazing job installing everything, getting the floor cut up and clean up. Great experience.
Chris was awesome. He explained what he was going to do and quoted us a price and stuck to it. When finished cleaned up and explained everything he did and suggested things for us to do to keep things flowing. I would highly recommend Chris and Sam.
Mike did a great job!The only negative is the unit was only 7 years old….
The absolute best. These guys at Dan Wood ROCK !!!!Fast, Friendly, Courtious, On time. Know what they are doing. I would recommend to anyone. Nice work men.
Alan did a great job for me, but your prices were way to high $463.00 plus $89.00 for service. The job took about 11/2 hours. One 5’ pipe, weather ring, and a cab. I won’t use you again.
I called Dan Wood this morning due to emergency well issues (no running water!) and they had a technician, Derrell at my house after an hour. Everyone on the phone and in person was friendly, helpful, and reassuring. Derrell diagnosed the issue right away and walked me through options to my comfort level. He then gave me some time to consider the best plan of action and after thoughtful consideration, we moved forward with having my well pump and amp switch replaced. He was efficient, friendly, and so easy to work with. I appreciate the time he took to earn my trust and especially the quality job he provided. I will definitely use and recommend Dan Wood again! Thank you for helping me get my well issue resolved so quickly today!
Dan Wood did an incredibly great job and the follow up with Rob was professional and easy to do. Even went extra to go get an additional breaker that was bad and replaced it. I would totally recommend them.
Very quick service. They were very patient and answered a lot of my questions very well. Left the area clean. Super friendly and accommodating to my needs and wishes. Thank you Dan Wood.
Alan H. replaced our water heater. Great guy, personable, great experience. I’d give you guys 10 stars if I could.
Neil came out to replace water valves behind my washing machine. Jill at customer service was unbelievably helpful with scheduling an appointment within my schedule. Neil came out and was on time, even a call beforehand. Throughout the entire process, I was impressed by this company and their staff. Thank you for helping me fix my washing machine. I really value companies like yours! Thank you, Neil and Jill.
Allen was a very friendly and knowledgeable service tech. He found the issue quickly and taught me how to do some maintenance on the unit to avoid future issues. Dan wood was exceptional with getting me scheduled and keeping me informed when the tech would arrive.
Very polite and did awesome job and got the toilet unplugged and working would highly recommend matthew from Dan woods plumbing.
Dont waste your money. They provide no information once your problem is diagnosed. I had additional questions and have been waiting over a week for a call back. Since that time Ive found a reliable business that explained everything to me and estimate for repairs. Unfortunately I had to spend more money to accomplish what Dan Wood should have done for me. Do your research. I will let everyone I know not to use this company. Very disappointed.
My technician, Adam, arrived on time and was very friendly. He fixed my electrical outlets and lighting and explained the entire process.
Rob K, an HVAC man, was polite, personable, and professional. My LP gas company had discovered that the gas line running through my 18 crawlspace was leaking when they came out to fix a leak at my tank. My crawl space was largely inaccessible, but Rob K. managed to cheerfully run a new flexible gas line through it, despite the fact that at times he could not even use the creeper, as there was only room for his body! The Dan Wood Company in general was polite and responsive to my problem and to the fact that I needed heat and water a.s.a.p..
Rob was very professional and went above the scheduled repair to make sure my heat was working before he left. Thank you for great service!