Four days after moving i got rear ended by a drunk driver sitting in front of an old apartment eating lunch. The person hit me strait on going at least 40+ mph while i was parked. Needless to say the damage was horrendous. Bumper completely smashed, front windshield cracked from the impact, rear end bent and one of the wheels bound up from the smashed end, spare tire well and other compartments blown out of whack and the trunk door dented inward in several places. Inside the car Sprite and Wendy’s went everywhere from the force of the sudden impact. Needless to say the car was a gong show. Off of a recommendation from Courtesy Ford Lincoln- whom we purchased the car from- we brought it to Jacks Auto and were introduced to Mike, the owner. 10/10 for professionalism, speed of service, and downright honest ethical hard work. They turned the Buick into pristine condition despite having to wait for days at a time for parts to come in. Communication was always prompt and courteous and everyone i dealt with, including the receptionist was fantastic. My wife and i were very concerned about how the repairs would go and after receiving the car we drove it up and down the highway and in town with zero issues. If youre in need of a body shop and want fair pricing and understanding workers who will take the time to share with you their honest views of what your vehicle needs GO SEE MIKE and his staff: You wont regret it.

Super quality help and excellent service.

NEEDING ANY BODY WORK I WOULDNT. HAVE TAKEN MY VEHICLE ANYWHERE RLSE

Very nice people.I was super pleased with their work and price.Blake Frasure

Absolutely outstanding service & quality! The owners professional knowledge, honesty & help was extraordinary! My vehicle had several problems; other places told me $3+k-5k. The owner educated me on various options and I chose $1100 option which Im super happy with. He could have just done the highest type of service for a little less than others to undercut, get my business and more money, but he took the time to explain things and help me make the best choice for my case, and also helped solve another vehicle issue I didnt expect. I believe hes very honest and a true professional. Highly recommend, and will take all my work to him. Wish every business was like this.

Was able to do quality work at a fraction of what other shops in the area were charging.

Thank you to Mike & Brayden, trimmed up my 13 Dodge for a safe trip home! Amazing service

All good 👍

The work they did looks good. Girl at the front desk was very nice.

I have a 1966 Ford Fairlane 500. It is not a show car but a daily driver that I bought in Nibley, UT in 1995 for my daughter in high school. In 2005 Jim Harper painted the Lane and I since moved to Montana. Fourteen years later I called Mike Harper at Jacks Auto Body to paint it again as there were some road dings and some rust that need repaired. Mike said yes and I left the car with him for several months over the winter to work on. He and his crew did an outstanding job and the new paint job is excellent. Jacks Auto Body crew did a thorough and precise repair and repaint of my favorite car. Thank you for a job well done and I hope I and Jacks is around in another fourteen years for a touch up!

I did not have a good experience at this shop. I had to address several concerns with parts to be painted. It took a great deal of time and communication to achieve the outcome I was looking for. Several delays were experienced along with misunderstanding of quality expectations. I whole heartedly put faith into this shop on a couple projects and on both expectations were failed in both. I would not recommend going to this shop with out a written contract with a timeline attached to it.

These guys do a great job👍🏼👍🏼

They went out of their way to help us with our car and keep costs low. Fantastic service! Mike was very helpful. Highly recommend:). Thanks!

Had to fix my front bumper. Took it here for a quote and they took care of me and told me everything straight. I trusted them a lot from that experience and ended up having them fix it for me. Took a little while to get done but it looks brand new and they actually over quoted me, so I ended up paying $600 less. Had nothing but the best experience, and was given the best customer experience I could ask for. Thank you guys. 10/10 would recommend.

Mike at Jack’s Auto Body is the most amazing person ever to help you through your situation. Amazing customer service, amazing work, and very honest and transparent. I never felt so safe as I did with Mike and his crew at Jack’s Auto Body!Thank you for what you do and how great you are at it!

Great customer service and they worked with my schedule. I had them paint match a hood on my daughters Jeep. It turned out amazing.

Jacks auto is the best auto shop in pocatello everyone there is so helpful and kind and are always willing to help you out thank all of you at jacks

I was so thrilled to get my car back, the paint job was spot on and the buffing job was wonderful. Mike tried to make sure everything was exactly how I wanted and to 100% before I took off with my car. He also threw in a courtesy buff for my headlights to remove all the buildup. They did an amazing job on my corolla and I could not be happier. Thankyou guys for the great business.

Great work and customer service. Door on my van got hyper extended during a really bad windstorm. Other places wanted to charge me $1700-2000. Jacks was able to do it for $85 and looks great. From now on,I wont trust my vehicles to anyone else.

Excellent service and the best priced bid I received when getting a quote.

My wife hit a parked car and ripped off part of bumper on the drivers side and bent the fender on our new Nissan Pathfinder. We are new to Pocatello and chose Jacks Auto Body based on reviews. We are so glad we did! They did and awesome job. Our car looks brand new. They were so friendly and kept us updated. We appreciated someone who appreciated our business. We will definitely be using them in the future should anything else happen to a vehicle.

Body work was great, but there was some miscommunication about the costs when they made an error ordering the wrong door. It all worked out ok.

Always great work! They definitely care about their customers! 100% recommend!

They don’t do good body work. I had my car repaired here and when I brought up that the paneling wasn’t aligned correctly and that the paint was flawed they dismissed me. Highly recommend that you take your vehicle elsewhere.

Great Business. Always have treated us right! would recommend to anyone.

Their work is amazing. My vehicle looked as good as new. They work hard to make customers happy. Highly recommended.

Chose Jacks Auto Body to repair our truck after hail damage. Mike is the person we dealt with. Not only could they not get it done when they said it would be, now our rear window leaks and he says its not their fault! We already found it leaking when we got it home and took it back to him once. Its still leaking and its not their fault😩? We have owned the truck 10 years and rear window has never leaked until he took it out and TRIED to put it back in. Now the rear seat wont raise up cause the spring is rusting. Bad experience.

Great place friendly atmosphere yet very professional u can tell they know there stuff

Amazing work they do! Friendly, Mike will diffently take care of you.

Amazing work and great customer service!

I have had a lot of work done here over the years and have been happy with the results.

I was really bummed when someone ran into my brand new truck. The team at Jacks took excellent car of me and I have a perfect truck again.

This place does great work and customer service is excellent! Wouldn’t go anywhere else.

Great knowledge and service!

Horrible experience

Car from accident