Nick is the absolute best! He helped me after hours when Many could have said no. It was well after 10:00 p.m. on a Wednesday night. Thank you Nick for helping me get my truck running! Will 100% visit Master mechanics for any automotive needs. 100% returning customer for sure..
I broke down on the way through Pocatello. I didn’t know anything about any of the mechanics in the area, the tow shop recommended this one, so since it was after hours and I just needed to get off the side of the road I went with it. Spoke to Ray the next day, and he said he would try to work it into his busy schedule which was already scheduled a couple weeks out. I understood being scheduled out, but I wasn’t really happy about his apathetic attitude. I heard him on the phone; when I went to pick up my luggage out of the car, scheduling a car for service the next week. However, I felt stuck with having already towed it to this shop and needing to get back to work. After a week I checked back with him to see where things were with the car, and he told us it was one problem; that he “fixed” for $350, and after that he then told us it was the transmission which was going to cost $2000-$4200. Knowing the history of our car we knew it couldn’t be our transmission, so we paid him for the work he had said he did and took it to a different shop. It was obvious at this point that he didn’t really know what was wrong and was fixing things out of a process of elimination and charging us for it. We don’t have the money for him to do that, so after taking it to the other place they took 2 days of testing out our car’s systems and found that the work he said he had done still needed to be adjusted, and that our catalytic converter was plugged. Our transmission was completely fine. I hate to think how much money we would have sank into this car before he found the actual problem.
First: I have to give credit to these guys - they did a great job of fitting in an inspection on a vehicle I was purchasing. I was calling from out of town to purchase a vehicle down the street from them and they were able to do an inspection on the same day I asked for it. They charged a reasonable price and seemed to be pretty professional and responsive.Unfortunately: I specifically asked the folks here to check vehicle body issues as it had previously been in an accident - they reported that there were no issues they could see. The first thing I noticed after picking up the vehicle was that the driver side door sits about 1/4 lower than the passenger door from where it was damaged and repaired. This causes some seemingly obvious sealing issues - if the vehicle was road tested it would be pretty easy to hear from the road noise alone. Annoying but fixable. In fact I wouldnt have left a review if this was the only issue.My major issue: The shop missed a rotten rear brake hose that actually split at the caliper on the interstate less than 72 hours after their inspection (within the first few hundred miles of leaving their shop), resulting in loss of brake system pressure at 80mph. Obviously this could have easily ended in a serious accident. The only reason Im not making this a 1 star review is that the hose may have rotted from the inside and not been easily visible from the outside for inspection. I cant conclusively say that this was something that could have been caught because I cant see what it looked like before the failure. I can say that heating up the brake fluid on a road test and then giving it a vigorous stomp probably would have made the hose fail in their shop rather than on the interstate.
After my truck broke down Mr. Ray went out of his way to take care of my issues. He stayed late Friday and drove 2hrs on Saturday to pick up a computer for my truck to get me back on the road. He also called a few days later just to check in to make sure all was good. This was hands down the best mechanic shop I have ever been to!
My husband and I were traveling our 16 month old daughter from Rexburg to Tooele on Friday during Labor Day weekend when our AC suddenly quit working. I called mechanics to see if they could quickly look at and repair our car. While Master Mechanix was booked and was behind business, they looked at our car, resolved the issue and were quick about it! So thankful for them!! Nice little souvenir/gift shop inside to look at while we were waiting to hear back about our car.
They are the most honest people I have taken my car to. When my cars are done they always show me the parts the replace. They explain things very well to make you understand diffidently to someone that does not know a lot about cars. I have recommended them to people I know.
Ray and his staff are just the best! Knowledgeable, competent mechanics, friendly and fast service! I love this business, wouldnt think of going anywhere else! Give them a try, youll be as impressed as we are!
Thank you for fixing my car. It runs better!
This place is outstanding. They fixed us up before they said it would be done and the final price was awesome. This is the place to go if you want your vehicle done with no hassle. Great customer service!!Oh and the boutiique on the side of the business is so cute and great prices!
AC broke on 100 degree day on interstate as my children and I were passing through area. Ray was amazing! He got it fixed and us back on the road. Definitely recommend!
Highly recommend Master Mechanix. Ray just completed repairs on a Kia Rondo. Repairs needed were accurately diagnosed, pricing was honest, and repairs were completed in a timely manner. Car runs much better.
Ray is professional, polite, and listens! I have brought several cars into Master Mechanix over the years and I have always been treated with respect. Most of all, I appreciate Rays candid honesty about auto work. I just recently purchased a car, and I had Master Mechanix provide a detailed diagnostic of the two vehicles I was choosing between. Thus, I knew what I was potentially buying. I cannot express how helpful this was in my purchasing decision!
Ray is a great guy and honest... good representation of honesty and integrity
Would highly recommend! Work was quoted before the repair was started. He found that it was less than expected and charged accordingly. (almost half of the quoted price) I believe this is a very honest auto repair shop.
I looked at the reviews online and decided to give Master Mechanix a try and was not disappointed. They fixed my truck in like a quarter of the time I was expecting and at a incredibly reasonable price. Ever since I have been driving I have never had Good experiences with mechanics but this is the exception. They were very nice and did not try and sell me a bunch of stuff I did not need. Next time any of my vehicles has a problem I know where I will be going.
Ray has worked on two vehicles for me. Both experiences went great. Pricing was fair and honest. Ray was a pleasure to work with. He even took care of an annoying howl in me 65 Corvair. The mechanic who sold me the car was totally wrong about the noise but Ray diagnosed and fixed it for less than $100.00. Thanks for the great service!
We needed to get my grandsons truck in for repairs and called a couple of places but couldnt get in for a couple of weeks so my son said call Master Mechanix so I did. Ray said bring it right over and had it fixed in a couple of hrs. And the charge was very reasonable. He is definitely our new mechanic. Fast and courteous service!
Short version, Ray is the most honest mechanic Ive ever met. He saved me no less than $1200 for an unnecessary repair that a dealer told me was required immediately.Longer version, I was stationed in Virginia and before moving to my next assignment and driving cross-country, I took my Toyota Tundra to the local dealership for an oil change. When they told me my water pump was leaking and needed replaced ASAP, I thought it was a little sketchy. Temps had been fine; no leaks on the garage floor; no apparent evidence of a leak. I rolled the dice and declined the repair (which was quoted at $1200 for the part, not including labor). When I got to Idaho, I asked a family member who theyd recommended so I could get a second opinion. When I took my truck to Ray, I told him that if he found any evidence of a leak to just pull the trigger and replace the pump. He easily could have found a leak and I would have been forced to grimace as I handed him my credit card. Not only did he fail to find a leak, he took pictures to prove that all was right with the pump.Full disclosure, since he didnt do any repairs I cant attest to the quality of his work. But honesty/integrity arent always the first qualities that come to mind with mechanics. Rays honesty is beyond reproach. Id take any of my vehicles to him without a second thought.Thanks, Ray!
After reading several Google reviews, we tried out Master Mechanix. Just as others have said, these guys are extremely down-to-earth, honest, and open. They did high-quality work on our car and were neither pushy or sales-y. They were also willing to explain everything that was going on, even to laymen like us. They have DEFINITELY won our trust and loyalty
I used to deliver car parts to Ray at Master Mechanix 15 years ago and he was always pleasant to deal with. Having moved back to Pocatello after 11 years in Salt Lake, I recently had some car issues that needed to get worked out, and Ray was the first to come to mind.Great experience. He was able to get my car in very quickly, and I had my car back the same day.I used to go through a very reasonably priced shop in Salt Lake and they had given me a quote to fix an A/C component in my car. Master Mechanix was able to fix and weld a piece of my exhaust, AND fix the A/C issue, all for 20% less than what the other shop quoted me to just fix the A/C. Very reasonably priced, and they did good work.
Expert service. I found them when looking through google reviews and decided to try them. I have gone back every time my motorhome needs service. All repairs have been done right the first time and I never have to go back for the same issue. Every oil change they check out a list of items and they know exactly what pressure is in each tire and let me know if it is not the same as on the sticker. They cost more then some, but you do not have to go back because of poor repairs. I highly recommend them.
I have brought several of my vehicles in to Master Mechanix for troubleshooting and repair over the last 15 years I have lived in the Pocatello area. Their pricing is very reasonable, the repairs are quick and I have never been disappointed or unsatisfied with the service. Their work is always top notch! Ray always takes the time to explain options, pricing and repair time and doesnt ever attempt to pile on a bunch of other work. I continuously recommend Master Mechanix to family and friends.
Very friendly and courteous. Found and fixed the problems with my vehicle in a fast and efficient manner. Cant go wrong with these folks.
Best general mechanic Ive ever been to. Ive always gone to the dealership where Ive got my car because they are they only ones i trust even though they are very expensive. i came here because the dealership said they didnt have the parts to do the job and recommended master mechanix. very fast and cheap. very happy with the service and will go back in the future.
They tried real hard but i think it was just above their skill level. If you have a basic repair, you should be fine here but if its anything complex, they will probably provide you more problems than solutions. Thats what i got.
I had my vehicle towed here for repairs after a breakdown on the freeway a few weeks ago and, although they were a little backed up due to bad weather, they figured the problem out quickly and let me know exactly what to expect in cost. The part that broke was still under warranty by the manufacturer, so Master Mechanix took care of the work and warranty reimbursement with me only having to pay for the initial diagnosis! Very happy with how everything went and would recommend these guys to anyone. Thanks!
I have come here several times and every time they are kind, they find the problem and dont pressure you to fix it right then and there, and they are quick. They are not trying to cheat you out of your money. They are honest and reasonably priced. I wouldnt go anywhere else with my repairs.
We have had the Crew at Master Mechanix do some pretty off the wall jobs on automotive and RV related projects, Ray and his Crew are Rockstars! Quality workmanship and honest and through work.
While staying in Pocatello for a few days, my car developed an oil leak. I searched online for local auto repair shops and picked this one based on the great reviews it got in Google. I was not disappointed. I made an appointment for the next morning. They took my car in right away, quickly found the problem and repaired it. They also noted a couple of other problems and asked if I wanted them fixed. No pressure at all; just good honest service at a reasonable price. Highly recommended.
Ray is an excellent technician! High quality work and very honest! I have been going to master mechanix for years.
Tried to overcharge my sister when she went in, with a second opinion their $1500 fix turned out to only be $500 from Les Schwab.
Excellent work, great communication, fair price, and quick!Very happy with the whole experience.
We were on a road trip and our alternator went out...we googled Master Mechanic and stopped there...they fixed us up in no time flat..and were reasonably priced....and so nice and kind...thanks so muchVal and Floree Jenkins
My car broke down in Pocatello (I live in Blackfoot) and a friend recommended Master Mechanix. They fit me in right away and were very friendly and FAST with the repair. I also had them fix my check engine light problem and when I picked it up the light came back on. It was another minor problem and they fixed it free of charge, again in a very timely fashion. Very pleased with these guys! Ill be back for sure. Most of all, I like that they treat me just like any other person and dont assume Im completely ignorant to cars just because Im a young female!
My check engine light was on and I was given this referral by a friend. I called to make an appt. thay ordered the part and got my car fixed cheaper and fast. I will be going back when my car needs help again. GREAT PLACE
I went there and had a great experience. They kept me updated, the repairs are guaranteed, and the pricing was excellent
Mechanics unaware of what was wrong made the problem worse ruined my engine. when I took it back to them after driving 3 miles they refused to give a refund or fix it had to replace the engine. Daves automotive had to put a new engine in. Dont trust them with your vehicle unless is a minor problem.
They charged me a lot of money to check everything even when it was just a bad battery, and this was obvious. They should have started there and then asked me if I wanted them to do anything more. And then they had the nerve to call me 10 minutes before closing to tell me my car was ready and were annoyed when I asked if I could pick it up in the morning. Are you kidding me?!
Great work, reasonable prices and great customer service
They provided great service and great education about how to properly care for my car. Thanks guys!!
I moved to Pocatello in 2011, so I was a out of towner. Master Mechanic was mentioned to me by another satisfied customer as a excellent source for my auto repair needs. That in itself is a plus, in that they already have a list of satisfied clientele ready to spread the word for them.Ive used Master Mechanic on several occasions all dealing with either my 1998 Durango, or just lately, a wiring problem on my utility trailer. On each occasion they have given me all the information I needed to make the proper choice of repair. Their shop rate is reasonable, and I dont feel that Ive been gouged for any prices Ive paid for parts to repair my rigs either. In fact, they seem to go out of their way to give me a good deal and experience by providing several scenarios for me to choose as far as replacing and pricing of parts, ect.All in all, Im very pleased with Master Mechanic, and will continue to bring my auto repair needs to them.Jon
I work all week early mornings except Monday, so when I take my vehicle in they work on it right away or as fast as possible! Great work and good people!
These guys are so ridiculous, I think they sit in their back room and smoke reefer all day. They over charged us and then the car couldnt even make it out of their parking lot...Please BEWARE!!!Im only giving them 1 star cause it wont let me post this unless I do.
Scam!!! They didnt fix the problem I brought it in for, & they told me to bring the car in again to charge me more to try & fix it again.
Great work at a fair price.
This is a friendly, family-owned business, the kind you want to give a present to on Christmas.
$200.+ to fix a headlight. Never again.