Great job Ivan Reyes! Responsive, aggressively competitive rates. Glad I switched from geico (car) and liberty mutual(homeowners)

Ivan is an excellent agent, very professional and responsive! He is an effective communicator with good quality of service. I am pleased to give him my highest recommendation.

Ivan was excellent. Literally saved over 50% on my insurance needs compared to last years premiums with another carrier. He handled all the logistics of contacting, canceling, obtaining any additional information which was very helpful as I am a busy professional as well. Great service and would recommend!

The Scott Schoener agency provides great service to policyholders and surprisingly great rates for auto, home and life insurance. I just called Kaitlyn Solley a few minutes ago to request a new renters policy. I needed a Dec page in a few days. To my delight, Kaitlyn emailed it to me within just a few minutes. Thank you very much State Farm!

I reached out to Scotts Office and was helped by Kaitlyn. She was very helpful in getting my insurance for my apartment and car setup before even setting foot in Texas. Prices were better than all the other big insurers as well. 10/10 would recommend!

I had real good experience with Ivan from Scotts office, he was responsive and on top of it thorough professional in providing quote, and answering my questions . I would recommend for any one to connect and get a quote from them

I contacted Scotts office to request a quote for a homeowners policy. Bobby was fantastic. Not only was he really quick in responding to my request, he customized my quote based on my individual needs. He also followed up to make sure everything was completed to my satisfaction. Excellent and professional service. I highly recommend them!

Super responsive, professional and efficient. I was moving over to a new policy to a new state and Kaitlyn made it stress free and got me a rate i am very happy with. Glad i decided to stay with state farm! very helpful!

The customer services is exceptional, I truly am glad I switched insurance companies. I saved a lot of money, I am a valued customer and I appreciate the initiative and care expressed by Bobby luvender throughout the process! so far so good!!

I worked with Bobby on switching my car insurance to State Farm. Bobby was very professional and did an excellent job in saving me a significant amount of money on my annual car insurance expense. I am very pleased and highly recommend working with Bobby!

Worked with Ivan Reyes on my auto and home insurance. He was very responsive and provided excellent service.

Bobby Luvender Helped me with everything and made the process really easy for me. He was so helpful, responsive and professional. Highly recommended.

Weve needed several changes recently to policies and coverage levels to match changes in our lives. It has been extremely helpful and convenient to communicate these changes with Scotts office through State Farms email system. Kaitlyn Solley has been on the other end of those emails immediately, and faithfully, administering to our needs. We are grateful for the extra service and attention we receive.

Kaitlyn Solley has been amazing. She would go out her way to expidited and get things done, super prompt with responses !Thank you Kaitlyn and team.

I had StateFarm rental insurance for short time.Never had chance make an insurance claim, but on multi occasions I had to request amendments in agreement, to reflect changing life circumstances.All requests were handled VERY fast and efficient.I especially want say BIG THANK YOU to Kaitlyn Solley for her attention, valuable help and efficient communications.

Answers all our questions. Price is great.

Just switched over to State Farm and Im loving the rates and great customer service. I worked with Bobby Luvender, to get me switched over and he was great to work with and made the process easy and painless. Great communication as well.

Bobby Luvender understood the need of my vehicle insurance and helped me to get my insurance with in few hours.

Reyes was very helpful to understand my insurance need he take care of all your insurance needs at best price .

I would refer anyone to Scott Schoener’s office. I had a gentleman named Ivan and he was fantastic. Had every question answered and would answer every phone call. Purchased my auto insurance and bundled it up with home owners. Saved a good amount of money by switching to Farmers.

Bobby Luvender did a great job helping us review our insurance needs. He responded quickly and answered all my questions. On top of that Bobby and State Farm were able save us $$ compared to our previous provider.

Kaitlyn was very responsive to our needs when we purchased a vehicle. She did a great job keeping us apprised of the status of our application and when we could expect to get our DSS beacon.Thanks, Kaitlyn, for your personalized service.

Ivan Reyess our account representative is awesome he has gone above and beyond when we were searching for homeowners insurance. He followed up with us and made sure that he answered every question and concern we had. Absolutely wonderful we will stay with Statefarm and hope to move our vehicles with them soon. Thank you Ivan

Great Service and an even better Auto rate! Had been with State Farm since the 80s and recently moved my auto policy to another insurance company because State Farm had gotten too high, despite having no issues that would have increased my insurance. I had kept my Renters Policy with Scott and recently got a post card saying the auto rates had improved and I should check them out. I called and talked to Daniel who reviewed my coverages, made some recommendations for changes, and finalized my new auto policy. He was very knowledgeable and his service was fantastic. State Farm saved me 38% over the little green lizard, and it ended up being 46% lower than what I was paying with State Farm two years ago (and now have lower deductibles). If you left State Farm due to prior high rates, its time to check them out again. Ask for Daniel... you wont be disappointed.

I was referred by a friend and Ivan Reyes provided excellent rates and service for home, auto and rental property. I have been extremely pleased with the quality of service. Highly responsive and meaningful interactions. He has become my single source provider for insurance.

I would like to share my experience with Scott’s agency and want a give a shout out to Ivan Reyes who is assigned on my account. In general, dealing with insurance is not easy but Ivan always made a conscious effort to explain and make my experience stress free. Ivan’s professionalism, knowledge and quick turnaround made the whole experience very pleasant and I am glad to address him as my local agent. Scott and his team is certainly doing a great job in providing excellent service to the community. Keep up the good work!

I was referred by one of my friends. Asking for a quote was pretty easy and I got the answer very soon. The rates were much better than my existing Insurance even with better coverage, so I switched immediately my auto and renters insurance to State Farm. This representative is very responsible and supportive. I am really pleased by their service. Highly recommended.

My experience with State Farm has been outstanding and all of that is due to Ivan Reyes. Shopping for car insurance can be really intimidating but Ivan made sure to explain everything and always showed great professionalism. I could really tell he was looking for my best interest and I really appreciate that!Overall, great customer service and would recommend to anybody!

Ive recently moved to Texas from Virginia and contacted Scotts office through email and Kaitlyn responded promptly. Her attention to details were awesome and she helped me in getting a better rate than before (with statefarm only). One of the best service i have ever received. Oh, one more thing, all of the communication happened through email and Im more than happy on how things went without the hassle of calling multiple institutions or visiting multiple places before finalizing to one agent.

I was contacted by Ivan from this agency and convinced me to switch from a different carrier to StateFarm, he went above and beyond to get the best price and thought out the whole transaction he was proactive and made the process smooth and transparent, I highly recommend this agency for insurance needs - kari

This team is FANTASTIC!! I just moved to the Plano area from out of state and needed to transfer my insurance & also add some coverages. After calling 2 other providers (who didn’t even pick up the phone) I called Scott’s office and was greeted by Ivan who immediately was AMAZING! So helpful, informative and pleasant right off the bat! Within minutes he and Kaitlyn (also AMAZING) joined together to take care of all of my needs, educate me on all of my questions and within 30 minutes I had my new policies in place and insurance cards in my email without ever needing to leave my home office. I am SOOOOO glad “those other guys” didn’t answer the phone! I’m excited and happy to have such a fantastic team! A++ Customer Service!Cheryl

Got me a much better rate than what I had with Nationwide and responded in a super timely manner! Worked with me on setting up automatic payments later in the month too.

I love this office. Scott is straight forward and sincere. He is blunt and honest (in a kind way of course) and will help you find exactly what you need and help you find a way to make it fit within your budget. I love the way he explains gaps in my coverage. I never leave confused. He takes the time to make sure I understand everything I have and WHY I need it. He is so knowledgeable that he has an answer for virtually any question I ask and if he doesnt know the answer, he works tirelessly to find it and get back to me. Hands down, the best agent Plano has ever had.

Scott truly stands by his mission statement: Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We want to earn your trust and business through education of products, services, and superior customer service.He is extremely knowledgeable. He carries nearly 2 decades of insurance experience under his belt. He takes the time to meet with his customers face-to-face so that nothing gets lost in translation. If you cant make it into his office, HE DRIVES TO YOU! He is phenomenal. I know I can trust what he says and for that reason, I will stay with his office for as long as he is in business.

Fantastic office and staff - very responsive and quick to help!

Great guy amazing attitude

I called the office and Kaitlyn answered the phone promptly, I asked her for an updated copy of my new renters insurance for my apartment complex since they were being extra particular this year. Sure enough she emailed me the finished paper right over and I was able to upload it to management. Super efficient on her end, I didnt need to leave to office or miss time for my lunch. Thanks Kaitlyn!

Everyone at this office is super helpful. I just convinced my boyfriend to switch to State Farm through this office even though we live in Austin and it is always so worth it. His entire premium now is the amount he was paying monthly with other insurance companies- and he receives better coverage.

We recently moved and Kaitlyn did a fantastic job of sorting all of our policies out for the new address.

We have multiply policies, cars, home, camper, etc. and Scott, Kaitlyn, Ivan have always been super regarding all our accounts, would highly recommend this SF office.

I cant say enough about Scott Schoeners office, especially Kaitlyn! She is always helpful and does it with a smile! Dealing with insurance can sometimes be difficult but she is the ideal person you would want to handle your insurance needs! Love this office and staff! I would definitely recommend them!

Daniel was super helpful in my process of moving states and all the insurance transfers that needed to happen! He worked with me to get the best deals.

Thank you Ivan for helping with my first Auto Insurance. The customer service and support was excellent and Due to my office timing restrictions I was not able to visit the office in person. Still Ivan took the trouble to meet me at my office to get everything done.

Best service ever, with customer centric auto plans makes customers Happy and safety to auto. Thank you and Im proud being your customer with multiple insurance plans.

Scott is more than awesome. Every time I have a request he would call me personally and get things taking care of right away. I have been with State Farm for more than 6 years and Scott excel in every way and exceed all the expectations with every time I walk in or call in.I know the location is pretty new, and the office seemed pretty small, but Scott knows all the products and knows how to save you every penny. I wish I found him earlier when I first move to Plano 2 years ago, so I dont end up with the other agent Kelly Crook and wasted my time and money.Scott stay awesome!!!!

I moved here from Florida where I had the same agency for 15 years. Scott and his team have been a wonderful transition to setting me up with my home here in Texas. If you’re looking for a new agent, Scott is worth the call.

I am very happy working with this agent, Ivan is handling my insurances, he considered best options for my situations.I highly recommend them!

Ivan at Scott’s office is very helpful and goes above and beyond to help out. Thanks Ivan and team.

Kaitlyn is amazingly helpful. The attention to detail and follow up are second to none.

Scott has a passion for helping people, which is clear in his interactions. He took the time to review my policies, explain my options, and helped me understand how my policies work. As I switched from another agent, he identified some gaps where I could be better protected (and at a very minimal cost)! Its refreshing to work with someone who is there to help you find solutions for your life and not just to sell a product.

Kaitlyn helped me add another car to our policy. She explained the process thoroughly and had the policy updated quickly.

Scott is extremely knowledgeable when it comes to the insurance world. You can see Scott’s passion is helping his customers, providing outstanding service, and treating everyone like family!

I am amazed at the level of quality customer service that I get from this office! Everyone there goes above and beyond for me. Chris (one of the team members) has gone out of his way to help me. I have my renters policy and my auto policy with them. I have been with State Farm for over 20 years. My old agent retired and now I am with this office and I have been nothing but pleased.

He answered all my queries and helped me save some dollars on the quote.

Scott really knows the stuff. He is professional, passionate.Best agent!

Its always a pleasure to speak with Kaitlyn, she is awesome and looks out for me. :)

Having been with State Farm 30+ years, saying Im pleased would be an understatement. Its comforting knowing I can contact Scott Schoener Insurance with any questions or concerns, and they are handled expeditiously. Being with State Farm is a decision I never second-guessed.

Scott truly is knowledgeable and caring. He’s been helping me understand my policies for several years.

Ivan u the man! Thanks for all your help!

Kaitlyn was very helpfully in updating our insurance!

Great service and help in finding savings

Kaitlyn was very helpful.

The absolute best!!

Excellent service