Have been going here since they opened. Truly, the best oil change experience Ive ever had. Both my wife and I will never go to another place if possible. They go above and beyond. They ran diagnostics for my Check Engine light which resulted in some codes they hadnt seen. Employee looked them up on his phone for me. Thank you, Team Valvoline!!! π
In and out quickly! Sebastian provided me with great customer service per usual. Honestly everyone at this location is great. I had a couple questions and they guided me in the right direction π Iβll definitely keep using this location π
First class service, all the way! This company knows customer service. Derek met me in the parking lot as I pulled in and looked around, he then stopped me to ask if I needed any assistance. While we talked, he asked good questions, was polite and figured out that all I needed was an oil change, then he guided me around to the service door where I met Holly, she guided me into the bay while I pulled the car In she instructed me on what was going to take place, asked a few more questions to make sure I was getting what I needed, and then walked me through the process. While we chatted and had a few good laughs, Trevor was under the hood and Michaela was under the car, taking care of everything. Holly and her team are first class, they understand how to treat people and their vehicles. Iβll be referring these folks out for years to come. Thanks team!Hereβs a couple Pointers for new customers:-pull up to the service door (follow the arrows)-plan to stay in your vehicle while they do the oil change-enjoy the visit and refer them to your friends and family
Wow. Completely gave the oil change process a whole new experience. Holly the store manager was super informational and friendly. Fair pricing and the best part of it all......I never had to get put of the car. Highly recommend
Well I just came home from going for the first time. Holly was very nice and helpful. I would 100% recommend this service. They just seemed really on top of what they were doing and the customer service was great. Didnt have to wait as a bay was open when I arrived. The wait would be worth it as I already mentioned the service was great.
They are really good and fast. They are really nice and kinda and fun to talk to. overall it is a really good place to go to if you need an oil change
Fantastic experience! Polite professional people. Was in and out extremely fast. Less then 20 minutes my oil was changes, tires pumped, filter was changed, and fluids filled. Will surely go again just for the service alone. Prices were reasonable. Not high but not low either.
Holly was fantastic. Out of all the oil changes I have had, this was by far the best experience. Holly was informative without being pushy and walked me through each step of the process professionally and with a positive attitude. I would recommend this location to anyone!
My experience there today was exceptional, they stayed right there with me explaining everything they found on my 2005 Chevy Silverado. Fast and friendly!
The service was great despite the wait. Staff was very friendly will go back again.
Clean. Great staff. They had their stuff together. Love seeing a lady boss and the respect!
Good, fast and courteous. Will recommend and be back in 4000 miles.
They were GREAT! Holly was so nice and helpful and we were in and out in no time!
Awesome experience. Great service, In and out in 20 minutes.
Very efficient and professional. Holly was super friendly. Would recommend!
Just had my oil changed there today Holly and the guys did a great job very professional and friendly will be back in the future
Excellent service. Kind, quick and efficient!
Pulled in quick friendly service. All the guys were very polite and customer service oriented. My wifeβs mustang needed a oil change badly and they took care of it fast and treated us better than the Ford dealership. All the guys who work in this Plainfield location are excellent at there job and we will be back, I suggest you try it out
Staff is very friendly and knowledgeable. Took care of me discount wise as well. Saved me money.
There were tons of employees all in training and only one knowledgeable person on site. They first put in the wrong oil then after waiting longer then necessary they had me pull out only to forget to reattach my skid plate. They gave the options of waiting in a 3 car line (2ish hours) or coming back a different day. I just gave up and had them stick it in my trunk. For that price they provided ridiculous service.
I LOVE VAVOLINE !! ALWAYS FRIENDLY AND AMAZING WOMEN STAFF !! THE ONLY PLACE I KNOW WHERE I CAN FIND A WOMAN LIKE MYSELF ITS DIFFERENT AND FABULOUS !!! πΊ
Friendly staff, really polite and helpful. Pulled right in and got out quick.
Fast great service. Thank you. Great for in-between errands.
This is what customer service is about!! Great job GM, Holly and tech, Brandon. They were so professional. No endless upsells. Just good honest service. Get the online coupon before you go, so its affordable. Bravo!!!
Quick and professional. Pretty comparable prices to most other places, better service.
Absolutely wonderful! Speedy but quality work! Will be back 100%. Michaela was friendly and went above and beyond by even putting new tire pressure caps on with adding air to my tires! Highly recommend!
I was impressed at the attention they gave my truck and info they went over with me about recommended services for my Nissan Armada. They lady who went over it with me seemed very knowledgeable and the service was outstanding.
Very quick service able to stay in vehicle which is a plus. Not pushy on adding extras like some places are will definitely visit again! (And it was new years eve short staffed)
I usually go to the 135 location in Greenwood, but I was in Plainfield and decided to stop in while I had the time. Im so glad I did because the gal who really impressed me, and really was the reason I became a recurring customer is the Store Manager at this location! I was incredibly pleased to see Holly when I pulled into the bay. When she told me this was her store, I knew this location would be in excellent hands. Highly highly highly recommend coming here for your oil change! They are so respectful, kind, and honest. Very much appreciate the quality of service they provide.
Best oil change experience ever! Visit Michaela & the rest of the team at Plainfield Valvoline for great communication and excellent service. I feel like I got way more than I paid for!
Very professional individuals working there. Didnt try to sell me items I didnt need.
This place is WOW!!! Michaela is golden as far as service, positive, detailed, informative, knowledge and overall customer service as well as communication was far far beyond what one would think. Major gearhead!! They are the epitome of what a work team is!!! They communicate!!! And everything was done in a super quick time and professionalism was just outstanding!! Dont let their ages fool you cause they are awesome!!! Hands down this was one of the best service related visits i have ever encountered and it was just an oil change while snowing and running errands. Highly highly suggest giving them a chance to win your business!! Ill be back!!! Thanks for the awesome experience
Best experience I have had for an oil change.
Cant say enough nice things about this place. They were friendly and efficient. Informed me of what was happening every step of the way. Got a great price with my Groupon. Definitely will return.
Pretty cut and dry location, friendly staff, and getting out of your car isnt needed.
Always great service. The manager, Holly is an absolute joy and very helpful!
I went to the location on Alpine to get an oil change. Once leaving Valvoline I got on the highway and my skid plate fell in the road because they had not properly reattached it. I called customer service and was told to return to Valvoline where they would reattach the skid plate or replace it if it was beyond repair. The employee at Plainfield told me there was nothing wrong with my skid plate (even though half of it had broken off on the freeway). They said all they would do was reattach it and weβre not willing to replace it. I stopped using Valvoline for oil changes after this incident and the next time my new mechanic changed my oil he noted that my skid plate had been reattached by Valvoline using zip ties!
Very professional and detailed. I brought in a large 550 diesel truck, and they took very good care and explained everything. Highly recommend.
So far, so good. Nice, friendly and timely.
This was a great experience. The service here was great and the staff was awesome!
Excellent service, explained what they were doing, quick and easy.
Prompt and excellent service devoid of any hassel. Holy and team were superb.
Love this place! Friendly and on task!!
I work next door and have never had my vehicle serviced at this location. Thank you Google for noticing the acquaintance. Im sure this newly built Valvoline station provides excellent services from high quality individuals.
This is the best experience Ive ever had at a Valvoline. Holly, the manager, runs a tight ship, and I didnt feel pressured to buy anything extra.
Quick very professional, lady in charge knows her stuff, thank you!!! Will use these guys now on Utah
Great experience here. Holly was great as well as her crew. 5β will be back next time I need a oil change. Ty to everyone here π
Quick oil change with no wait and was able to use a coupon
First time. Little pricey. But I am used to doing it myself. Friendly staff and quick.
Second time back. Holly is very professional and knows what shes taking about. Ill continue to return.
Young women working there very knowledgeable and polite.
This was my first time coming to this oil change place that will line isnt my favorite is brand but I would try it out just to see how it works with my car and I use full synthetic oil I need the best for my vehicle oh, they did a great job the person that helped me and talk to me was very nice and she had great hospitality they have good service they had like multiple people working on my vehicle which was good it was fast less than 15 minutes till were done.
Got my oil change and the staff excellent the manager Holly was very informative and very helpful great experience will definitely go back for my next Oil Change I hope this was helpful
Very friendly staff, but expensive.
Very professional and polite. Confident my oil change was done right! Will be back for my next oil change!
Professional, good co?munication and got done within time
Great service. Stay in car. Positive team.
They were great! The lead (female, I cant remember her name) was phenominal.
Super fast, friendly and affordable!!! Great teamwork!
Angela and her team were amazing. Very friendly and professional. Easy, no hassle oil change for me. Highly recommend.
First time coming here! Service and experience was awesome! Knew what was going on each step of the way! Will return, thats for sure!!
Micheala was very pleasant. They have a great crew at that location.
The price was a bit high but they even replaced my third break light and my air filter filled the fluids and checked the truck out all around, tire pressure. with 6 qrts of oil and filter it was 72. It was only 20 mins. Ive used meineke in the past and waited hours. So Im coming back here
Very nice people and very professional! Would highly recommend to anyone who needs there car serviced!
Fast friendly service, no complaints so far
Amazing ppl
Great job! Megan was very knowledgeable! Didnt get out of my car!
Very Friendly staff! made my oil change quick and painless while they also checked for any other issues with my car
Had to wait a while but staff was very professional and friendly.
Great speedy professional service
Great service
Excellent service, great staff! Could not be happier
Very nice and very detailed
Professional staff. In and out less than 20 minutes
Michaela and the whole team were awesome to work with.
Great service, fast service
Very professional group. They were pleasant and polite.
Friendly employees no what they are doing
Very fast service!
Very informative and professional!!!
Great service, nice crew
Quick. Efficient. Polite.
Fast and friendly service!
Great job
They made my wife cry
Radiator service, rotated my tires, and did my differentials
The best oil change I have ever done to my car!