The guy hung up on me in the middle of asking questions about my car that was towed, said he had two other people in front of me. Very poor quality service, would NEVER EVER return. Straight garbage service.

My car was in there for about two weeks and I owed around $500 they were very accommodating and I only had to pay $200 to get my car out thank you alliance towing

Towed a vehicle for us, and were wonderful to deal with. Great contact, and very affordable. Updated us the entire way, and helped us when we really needed it. Thanks for your help.

Had car towed let it go too much work to fix

They could not give an itemized receipt for towing only gave an amount.. no way to prove what they are actually charging. They charge $20 to use a jumper box.. the guy in the office is rude and does not really make any effort to help out.

Very nice for aTowing company

They were very helpful, and worked with me. They even warded off some vagrants from vandalizing my bike!!!! Great service

Is a very understanding and kind place was very family oriented very nice to my kids all around great place to tow ur ride would rather them than anyone else 😉

Asked for services at 3:10 said something about can’t accept anything four hours before closing then hung up rude and unprofessional

Not professional at all.... very rude.... wouldnt recommend them to for nothing expect driving there business off a cliff.....WATCH OUT.... because these people are scandalous!

Only place I know that DOESNT go thru your car !! I had over 300.00 in the car and a gun ! All was accounted for 5 days later when I picked up the car.

Alliance Towing has taken my car, preventing me from attempting to fix and move it after being hit and run. I will not be held responsible for the artificially inflated fees due to business closure over the weekend.

The worst towing company I have ever dealt with first of all they towed my car from a Circle K where I had permission for it to be from the workers at Circle K they never informed Circle K did they were taking my car they just took it when I went to get it it was a problem from the get-go then when they heard I couldnt pay they would have to bill me owner of company I presume drunkenly blew up on me out of nowhere had to call the cops was worst experience of my life

This is a very bad experience. I work for a company where I assist clients in doing social activities and communication. I called to try to get information about a clients car. When I was on unable to give the operator the right information, he diverted to name calling me. He called me brain-dead. I asked for a manager and I was told no, I was called brain dead again. Probably at least five times. The man that answered the phone was working on Thursday morning around 8:40 AM. He said his name was Mickey. This is a very sad and unprofessional representative for the company. I hope to be able to talk to the manager soon to be able to get into car the car. Thank you

If you get your vehicle towed to their lot, be ready for the run around and completely rude people. Jorge has no customer service skills and was zero help. Avoid at all costs!

RIP off, they drive the streets looking for cars parked on the streets. $280 to get your car back.

My wife and I went for an early morning hike a few days ago, and left our newer car parked on the side of the road, which was perfectly legal.Our car was missing when we returned back to where we left it a few hours later. We called the police and were told that Alliance Towing had reported it as an abandoned vehicle and towed it away. There was no police involvement and the police said that it was a private tow.I called the tow company and spoke with an extremely rude gentleman who told me that we owed them $105 for the tow, and $15 for a day of storage. He refused to comment on why they took the car and was a complete a**hole.We ended up leaving the car for an additional day because of time constraints, which we were told would cost $15 more, however the next day, my wife went on-site and he tried to charge us for four days of storage, which came to $165.I called and asked him what the additional charges were for, and he really stuck to his guns on trying to charge us for four days.I finally told him that I was going to demand my car back and not pay him a dime, due to his shady practices and bad attitude. He threatened collections, and even said to come down there so he could kick my a**.These kinds of people are thieves who use legal loopholes and intimidation to extort people and take possession of their cars.I later found out that he filed for an abandoned vehicle title that was three days earlier than the date he reported picking it up.Someone should put these idiots out of business before they try and pull this on the wrong person and make a big mess for themselves.

Loved working here but to many fake people Have Big Richard your cool

I called this company due to a letter I received in the mail, before I was even to give any information about myself or my vehicle I had a man speak very aggressively to me as though he knew my situation like I said before I was even able to give ANY information at all. He didnt even allowed me to speak. Prettt sure this is a scam somehow because the information I received from the DMV doesnt even work and I had to do my own searching. I am reporting. this company. Be careful.

I rate this company way below poor. The people here are liars and thieves. They towed my car, when I went there to get it I found my stereo was gone and my new battery had been replaced with a dead one. When confronted they lied through their teeth. Tow companies need to be held responsible for what happens to your car while it is in their yard. Until it is legally an abandoned vehicle they need to keep their hands off it!!!!

I had the worse experience with this tow company first they charged me like my car was on a 30day hold then I pay to have them tow to my house and they tell me it will be delivered in the morning but guess what they didnt they dropped it off the next day looks like they ramsacked the carpet out of my car. And they killed my battery. I will be sueing this company mcso should drop their contact!

Worst tow company in Arizona, pure cons, using there equipment to steal legal and no violating cars of innocent people. Leaving them scared stranded and extorting families to pay super steep fines and a 35 $ a day storage fee. When you try to retain your property the employees are disorderly, threatening, use fowl language. And just plain dont care for anyone and or thing. The Tahoe returned after told $50 his eyes caught the extra cash I had and he in seconds added a $50 Sunday tax and claimed to have to call a driver in specifically for the tow. 3 days later the truck arrived and was told to be that same day. The front fender creast, top of hood and drivers headlight cracked clearly by a flat bed tow rig missing his points.. if your stupid enough to call these people with a BBB rating of -D its on you at that point with what occurs to you. People need to start filling state DOT complaints on these guys for all the shady practices they are about

This is this worst towing company in the history of towing. Not only did the guy give me the wrong address so I couldnt make it on time so he could charge me for an extra day. But when I showed up he told me to go f**** myself in the A^^ when I told him to bill me. Why doesnt the government do something about the real problems of az and deprivatizen the towing industry. If towing became part of the government sector and still charged the prices that these con artists charge, we could turn the economy around in a month. Im contacting the triple b on this one!!!!!

Blew out a tire on I-10 and my spare was flat. I called around to a few local towing companies and they were all busy and could get to me in under an hour. I called another shop and they referred me to Alliance (now after 6 tries Imm feeling desperate). Guy tells me 25 minutes and I need a flatbed because of the tire being gone. I said no just regular is fine, back tires are still good, he gets a little irritated and says you want me to dispatch someone or not? I say fine....Well 55 minutes later the flatbed shows up. Super nice driver and very friendly, in fact tells me the smaller towtruck is in the shop which is why Im being charged the flatbed rate ($90 instead of $40). Got me to tire shop and after reading other reviews I decided not to waste time calling this company and asking for refund.My verdict - Last resort, sure call them, otherwise youll be better off with someone else.

So a car was sold in 50% condition, but was talked up to 100% guarante on the quality. 2 weeks later car broke down people took it back said sorry and promised to fix. havent seen the car in a month. I was robed for my money nd my car. the worst place in glendale hands down... better yet hands up... BEWARE BULLY OWNER

Atb this point in time these people r THEIVES THEY TOOKSTRING TRIMMER(WEEDEATOR) AND GAS BLOWER OUT OF MY IMPOUNDED TRUCK

Great psople

They illegally towed my car and the guy on the fone is extremely rude

Got a flat tire and missing battery

No joke

Hmmmm

Nice

Ghetto

They badly sell cars without a title

Fast work

No good