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Freeway Towing & Storage
2801 W Weldon Ave, Phoenix, AZ 85017, United States
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Freeway Towing & Storage

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Cr
Review №1

Great, friendly customer service every time I called. Fair pricing. Very nice and accommodating when we had to switch the scheduled time at the last minute. Driver showed up on time and knew what he was doing. They moved a 20 sea container for us.

SC
Review №2

Kudos to Junior the TOW MASTER who arrived in his truck. Extremely professional. Had me hooked up and home in no time. Junior deserves a bonus. Ill definitely use these guys all the time and will recommend to others. If every driver is like Junior, Freeway Towing will be the major player in no time.

Gr
Review №3

I want to thank Brent for a great job towing my car to the shop. Very friendly and a safe driver. Very responsible on the care of my car when he was hooking up on the flatbed. I want to thank Brent and your company for helping out when I was stranded. Thank you again Greg

lu
Review №4

I had had several bad days of bad towing service from the Urgently providers.. Actually 2 days of them not showing up ever... 3rd times a charm... They sent me Freeway Towing... Brent showed up within the hours... He checked my battery... Looked over the overall condition of my vehicle... Told me I had a bad tire... and then hooked my car up and put it on his tow truck... He was fast and efficient very professional.... I was extremely happy with the service I received from Freeway Towing.The very next day I had to have my car towed to the dealership... It was dying and I had to trade it in.. I called Urgently and requested Freeway Towing and they obliged. Though I did not personally meet with the driver. I was told Jenz was good fast and professional... I would highly recommend Freeway Towing and Storage to anyone wanting great service..... Thank you Freeway, you were amazing !!!!!

Ji
Review №5

Way above average tow service! They arrived when they said they would. The quoted price was accurate. Our car was towed with care. Thank you Jeremy, and especially my driver, George, for your kindness in getting our car to AutoNation.

Ab
Review №6

Very fast response. Tow truck driver Junior Hernandez was very professional and fast to quickly get my car out of the road. One can tell you get professionals with freeway towing and storage I would not hesitate to call them again thx again Junior at freeway towing and storage 👍🏿

Cl
Review №7

They are very unprofessional. I called to ask why my ETA was taking longer than expected and it was so noisy in the background I could barely hear. He was working the phone from home and I suggested he go in another room. That was met with disgust and the noise continued. He also told me it was going to be at least another 1 1/2 hours after I was already promised 90 minutes. He told me that they had had a problem with their previous tow. Shouldnt I get a phone call? He rudely told me that we dont need to discuss it any further as I was told it would be another 1 1/2 hours. Done!

Au
Review №8

Raul and David are AMAZING! They are mellow and great energy and were only 5 minutes away from me! Super. nice and Extremely Great Pricing! These guys care! Thanks guys, it was a pleasure meeting you in my emergency:) thank you for being so chill. Excellent!!

sc
Review №9

Got my car towed to a shop, car was handled with care and they use well maintained machinery.

Ry
Review №10

Arrived a few months minutes early and worked quickly to get my truck where it needed to go safely. Will use again, but hope I dont need to. Ha

Je
Review №11

These guys were assigned by my insurance company to come and tow my car. Waited for over two hours and nothing. Not one call from the company to let me know anything. I tried to call them, and the voice mailbox was full. Super frustrating to be stuck in the heat for 2 hours thinking someone was in route, only to find out differently. The kicker? When it was reassigned to another company, I heard from them within 5 minutes and was towed within 35 minutes!

Al
Review №12

Tow truck claimed to have come to our house but our ring never showed anyone out front. Guy on phone was rude and tried arguing with me about whether or not his driver came to the correct address. He called me weird and hung up. Absolutely unprofessional service. Do not reccomend.

He
Review №13

Jenz Was amazing. It made me feel comfortable the whole time. Even waited for me to get my payment to him. Good driver, clean good smelling drug, and extremely well knowledged his field. He’s going to go far in this industry.

Ci
Review №14

If your car is disabled in a parking garage, don’t call Freeway Towing. Two separate drivers were sent from Freeway Towing and neither wanted to go into the parking garage. This is after I was specific with the road side assistance company and with the 1st tow driver that the car was in a parking garage. The second driver told me to find some guys to push the car out of the garage so it could be towed. Seriously, am I the only one that has ever needed a vehicle towed from a garage? Apparently not, as I called another company and within an hour they had a tow vehicle at the garage and 5 minutes later had the car out of the garage, without the driver even having to leave his vehicle. Maybe Freeway Towing should get some trucks that can handle low clearances of 610. Comes down to having the right tool for the job.

Ki
Review №15

I had the best experience with this company! For some reason I always thought this service would be hard but it was very easy setting everything up. My driver got to were I was broken down in less than 30 minutes! Would recommend to everyone!

CD
Review №16

Junior hernandez taught me things about my car i didnt even know! Made me feel comfortable riding in the truck with him excellent service will be using again.

Hh
Review №17

Moved to containers for meabsolutely flawless, they know what they are doing!!great company!!highly recommend

Se
Review №18

Very unprofessional. Called to request service. I was told to expect a call in a couple of hours when driver is on his way....they never called back.

Da
Review №19

Props to the management for allowing customers to ride onboard with the towing driver admidst the pandemic. The wait time of 45 minutes had me uneasy at first as i was located on the shoulder of a major highway. But the driver Dave was very quick and kind and had no trouble finding me. 👍My family will be using this company from now on.

ma
Review №20

Driver was top of the line. Handled everything smoothly.

Ja
Review №21

Use anybody but this company. Dangerous drivers.

Aa
Review №22

Cant speak for their service as a customer; But it took multiple calls to get info on an abandoned car. They were kinda rude and you can tell they just want to keep the car to resale after a title transfer. But they did offer to bring the price down a considerable bit after 35 days in the lot. Im thankful for at least that, but service could be friendlier. It took a few days of consistently calling both their numbers to finally get them to work with me.

Ja
Review №23

Got our vehicle to where we needed to be! Fast service, problem solver! David is the best!

Ta
Review №24

The best towing service I’ve ever called, very professional. Brent was so helpful and was just great. 100% recommended to anyone! No long waits and not over priced. I was in a sticky situation but they helped me out! Super great, give them a call before anyone else!

Lu
Review №25

The driver so nice and very professional

ar
Review №26

Five star company motorcycle cars rvs you name this company will move it great team and great customer service I wouldnt use anyone else

Br
Review №27

Our transmission failed us on our truck while hauling our boat coming back from lake Powell . We were stuck in flagstaff headed home back to Mesa .. freeway towing was able to get to us quickly and not only towed our truck but also our boat behind that ! The gentleman helping us was courteous and professional and my husband and I enjoyed great conversation the whole way home. I highly highly recommend this company if you find yourself in any type of unforeseen vehicle issues ! I’ll only be using this company in the future :)

Mi
Review №28

Sometimes your car gets towed which is never fun. At least this place wont steal anything from your car even if their prices are so high its absurd. Its like highway robbery literally!

Bi
Review №29

They took care of me but it was a slow process

Ch
Review №30

Do not call these people. What a joke. Idiot who took my call gave the driver my wrong location address. Took double the time to get truck to me. Driver didnt speak English. Dont make this mistake. They dont own their mistakes and they are rude and inconsiderate.

J
Review №31

The driver and customer service rep were both very nice. The driver was at my work in about 5 min and had great communication with me! Not to expensive either.

An
Review №32

They were very nice & helpful to us.Thank you 😊

Ba
Review №33

These guys accepted the job and then cancelled after waiting well over an hour. Waste of time and will never refer or use them again.

Mi
Review №34

Junior is a great asset to the company. Upon arrival I was greeted with a bottle of water, handshake and a smile that was eager to help. He had me out of there quickly and took me where I needed to go. I could tell talking to him that he is passionate about his job and helping people who need it. Thank you again buddy, would definitely call again solely on the service I received from him.

Da
Review №35

Great Service Good People Excellent Results

Ja
Review №36

Junior was my driver. He was a great person. He took the time to be friendly and offer some repair advice. I know its hot out here and people can be on edge, so Junior made the difference. If he had acted any other way, Im sure my reaction would of been as equal in return. He was communicative during the hole procedure. Thanks again. Freeway Towing for haveing such a great person on your team.

We
Review №37

Thank you guys very much. Very professional, The driver was very courteous and polite. Payment process was very easy. The only thing I would say is that, the person who answered my call, she set up everything, but she could have been a little more courteous over the phone. Other than that, it was affordable and the total process was very easy. I will use this towing service again and pass on to friends and family. Thank you Freeway. 👍👍👍

Ma
Review №38

They Absolutely took great care of me from the jump. They made me feel comfortable as I was so worried about my truck and leaving it there overnight but they got the job done on time and my truck made it home safe!! As for the Delivery driver he was so Nice!!!!!! He asked about my truck and even took a look at it and told me what maybe wrong with it and to my knowledge he was right. He has no clue how much I appreciated him and how much he made my day! Thank you guys so much Freeway towingSincerely .Matthew Rocha

bi
Review №39

Very quick and helpful! Tow truck driver is a great employee! Understands what I need to do. Did wonderful job done! Highly recommend ! You Rock!Thank you for the great help!

St
Review №40

I needed a tow late at night. The lady who answered the phone told me it would be a 20 to 30 minute wait. Miguel showed up in 10 minutes was extremely careful with my car and was great to talk with on the way to the shop. I would definitely recommend Freeway Towing to my friends and family. Ask for Miguel if he’s working he gives first class 5 star service.

Ch
Review №41

My driver JR was amazing. Great guy, amazing customer service. He really knows a lot about cars. Highly recommend this company and I would ask specifically for JR. Great rates, other towing companies were quoting me at lest $30 more for the exact same tow. Thanks.

Ty
Review №42

Great service!! Daniel was awesome. I needed to tow my car that had all four wheels stolen. Daniel told me it was cause more damage to car and drove me to dealership to get 4 new wheels and then drove me back and put them on the car. I highly recommend this company and thank them for their honesty and integrity.

Na
Review №43

They took 3 hours to drop my car off. Said the tow truck would be there in 40 minutes and then that tow truck was taken off the job and I was never updated, I had to reach out an hour later. Tow driver was nice. Tow ended up being more than they quoted me. Was overall bummed on the experience and having to stress over them picking it up or not.

Ry
Review №44

Junior helped me by towing my truck to my company office. He was very professional and courteous. It was my first time needing a tow service and he made it a very easy and painless process. I would recommend using their company and if I ever need another tow I hope it’s Junior that answers the call

Ch
Review №45

The driver came to the pick up in a reasonable amount of time and the drivers kindness left an impression on me. His kindness was greatly appreciated in a time of stress. The driver was focused on doing his job well and getting to the drop off point quickly. Really good experience in a bad situation. Thank you.

Ph
Review №46

I had a very good experience with Freeway Towing and Storage. The driver was very nice and helpful. He explained everything that he was doing. He talked to me on the ride home. I felt very comfortable and safe.Thank you .Phyllis m torres

Ke
Review №47

I called and spoke to Miguel last night about getting a tow truck to my son and his girlfriend. I was in Tucson and he was in stuck on the side of I-17 at Bell Rd. As a mom I was in a bit of a panic not only because they were on the side of the freeway but also because my sons vehicle has been altered so it’s only about 4 inches off the ground. Being a Manager at a Tow Company in Tucson I knew that the vehicle being altered could be a problem which in turn could possibly leave them waiting a long time for someone with a truck and experience to do the service without causing any damage to my sons vehicle. Miguel sent one of his drivers to him immediately and my son and his girlfriend were off the road and at their hotel within 40 minutes. My son said the driver was absolutely amazing, he made him feel at ease and comfortable which made me feel at ease and comfortable even being 125 miles away from him at the time. I didn’t catch the drivers name so I am so sorry. But please know Miguel and that particular driver you sent were absolutely amazing. They both made us feel that they truly cared about us and the situation we were in and getting us comfortable as quickly as possible. Thank you both so very much! I hope you both have a wonderful day. And to the owner it is very apparent that you take extra time in evaluating who you hire, these two proved that. You have to have very compassionate, understanding and sincere employees in this buisness. And you found that in these two employees! Again thank you so much!

Me
Review №48

We own a restaurant. A customer comes in and tells us that my partner has a flat tire. We are in the middle of the dinner hour and down a cook, needless to say, this was a frustrating evening. Freeway Towing was extremely helpful on the telephone—explaining all our options. When Junior arrived it was like looking at a knight in shining armor. He was efficient, personable, used his own tools because we couldn’t find ours, and just provided what felt like a life-saving service. We can’t thank them enough. We highly recommend this company.

Ke
Review №49

OkaySo I dont usually do any reviews but just thought I would give a thumbs up to this tow truck companyMy old truck broke down on me over the weekend and i had to call these guys.They were the best price and he showed up in like 35 min instead of an hour that a different place told meDont remember my drivers name but he was great.He showed up jumped out and got to work!He got me home ASAP! The price was even a little lower than what they said over the phone so it worked out awesomeThanks.Ken Brown

We
Review №50

They left me stranded. Its because of them Im changing car insurance companies.

De
Review №51

Our driver Junior was awesome!! He is very professional and personable, he was meticulous in securing our vehicle to the truck. Rates are very reasonable. I would definitely use Freeway Towing again!!

wh
Review №52

Inexperienced Drivers?Pray your vehicle is never towed by this coLuxury vehicle had to be towed on two occasions - by this companyAssigned driver had no idea what he was doing and caused major damage to vehicleFront bumper was separated and hanging - tried to tell us it could just be pushed back into place.Car Dealership said there was a certain procedure for attaching/towing said vehicle - this was NOT done.Pics/videos were taken. Spoke to a manager? No compensation was offered & driver was reassigned to different locationBeware & Watch Your Vehicle

Cl
Review №53

Junior was very friendly and knowledgeable. Plus the service was inexpensive. I will definitely be recommending Freeway to my friends and family. Thanks again Junior!

Lo
Review №54

Very friendly staff and they took great care of my vehicle. Would definitely recommend this place if you should ever need to have your vehicle towed anywhere. They also have their own towing services which was great so the driver could give me all the details on where my car would be taken.

te
Review №55

Our driver Junior was super helpful! Showed up on time and immediately offered us water knowing how hot it was and was outside! He even looked under my hood and told me what was most likely wrong and the best ways to go about getting the problems taken care of. Junior and freeway towing made the whole process easy and was priced very fairly too! Thanks guys so much! Highly highly recommended!

Gr
Review №56

I needed a tow, I had a great experience with these guys. From the first phone call to the last they were professional and kind. Junior was great, his step by step communication was refreshing. Thanks Junior!

Da
Review №57

Jenz is an amazing person and great tow truck driver, very personable and is well versed in his trade. He towed a trailer that had a broken axle and was difficult but made it easy to load and unload. I highly recommend FREEWAY TOWING. TOW rates were fair and reasonable and dispatch was great at communication. I will use them again if the need arises.

vi
Review №58

They were very professional and informative. Even when running a few minutes behind they called to let us know, which was very nice! Very friendly!!

An
Review №59

They came promptly. Tow truck was newer make and model and clean. Tow driver personable and wanted to assist us. A very good experience in a difficult situation. Just be patient with the person who takes your initial call. She took a bit of time to get our location and circumstances down accurately.

Lu
Review №60

Miguel in dispatch helpful and courteous. Anthony the tow truck driver was polite, efficient, and concerned about my safety. I highly recommend freeway towing to anyone whos in that situation that you dont want to be in. Thanks guys!

Ma
Review №61

The truck arrived within the stated timeframe and the prearranged price was reasonable. The truck was super clean, the driver competent and pleasant. Stranded on a road with nothing in sight, he didnt make this female feel anything but safe and comfortable. Definitely would recommend.

Gr
Review №62

Our daughter had a blowout on the 51. We called. Our Tow Truck Driver was to us with in 20 minutes. Fast, Friendly service with a smile. Thank you Jenz for your awesomeness. We officially now have a Tow Company we will use for all of our vehicles.

Am
Review №63

We had our work vehicles back tires stolen on our company parking lot one weekend. I called freeway towing to have our SUV towed to our usual car company we use for vehicle maintenance. They were able to come the next day to handle this and the price was outstanding. Raoul the owner is very professional and was completely understanding of our horrible situation. His worker was very nice and also did a great job. Going from this unfortunate incident to getting it all resolved in a matter of a day was amazing and zero stress. I recommend freeway towing for all towing needs.

Ch
Review №64

Devon was amazing! He arrived quickly and when he said he would. He was reasonable (at least 30% less than other companies) and very professional. Great equipment too!

Ja
Review №65

My driver was courteous and personal. Very easy to communicate with and mild mannered. He made having my truck towed a pleasant experience! Thank you!

az
Review №66

Vehicle broke down in turn lane at busy intersection during Friday morning rush.. Junior the tow truck driver arrived in great time and was able to get the car out of the way of traffic and to the repair shop. He was very helpful and professional.

Pa
Review №67

I was on my way to the airport and my car broke down. I told them my situation and they showed up ASAP and called one of their off duty staff to tow my car during rush hour and take it to the auto repair shop. Fair pricing for the high level of service and professionalism. A lot of tow truck companies are a guy in a run down truck and you wonder if they are legit. Not Freeway Towing. These guys are the real deal.Made my flight and enjoyed my trip without worrying because of them. Freeway Towing & Storage will be my first call any time I need a tow!

ma
Review №68

Devon was great! Very nice and friendly and explained the process. I will definitely use them again!

Br
Review №69

Staff was very professional and helpful. I would recommend them.

Pa
Review №70

I was very pleased how fast Jr was able to assist me with my problem. I had a broken U joint and he was very careful not to cause other damage while loading and unloading. The company should be very proud to have an employee like him. Thank you Jr. Paul linville a satisfied customer

Gi
Review №71

Highly recommend, I was told it would take and hour and half to two hours everywhere else this place showed up in 20 min, very friendly and reasonable rates, ended up using them the next day to tow my car to the shop while I was at work. Just as fast friendly, honest and reasonable

Ka
Review №72

I think he was very nice to me in all that was going on he got to me asap he got my truck dropped off and was very thankful good man thanks bro

Ca
Review №73

I found Freeway Towing and Storage on the internet. I called and made an appointment for a pick-up as my car was broken down at home. They were courteous and helpful as they offered to drop my car at the repair shop and provide my details. I did not even have to go with my car!

Ru
Review №74

I just had them assist me with a tire change and they were trying to charge me $160. The driver was nice enough to get it down to $70 but this is ridiculous. All that money just for you to help me change my tire.

Br
Review №75

He was great got to me quickly. Was totally understanding. Super nice!

Sa
Review №76

I am very happy with the tow service tonight. Devan was fast and friendly. We didnt have to wait very long and its reasonably priced. Will definitely use Freeway Towing again in the future if i need to.

Be
Review №77

Very impressed with these guys. Miguel was very helpful and Devan was an absolute professional. Not only that but they had the best price and were super friendly, highly recommend them

JT
Review №78

Tow truck arrived in a timely manner and the driver took care of my vehicle. The driver was professional and not awkward like a lot of tow truck drivers. Rates were reasonable. Offers military discount.

Da
Review №79

Anthony was great! Quickly changed my tire. Fair price compared to others in the valley. I would recommend them highly!!!

Bi
Review №80

Jenz was absolutely super. He arrived on time (actually a little early!) and took extra care of my car. The lady on the phone was also extremely helpful and courteous. I recommend these folks to anybody!!

Ma
Review №81

Took 35-40 mins, they helped me early in the morning when my car shut off on the side of the road . Even gave very good car advice . Very grateful for the service.

Ne
Review №82

Very professional. The response was fast in the pick up and delivery. The prices are the best in town very reasonable. I called 5 places this was the best. Thank you for being prompt and professional.

Ky
Review №83

Jens (Spelling?) was very knowledgeable, showed up on time, gave me a call as a heads up that he was on his way, called when he was out front, and even helped me push my 1995 F250 out of the parking spot it was in to get it loaded up. Very good experience and I highly recommend that anyone use this service. affordable, fast, and reliable company.

Da
Review №84

I called Freeway Towing and they sent someone as fast as I could blink! The tow tech was super friendly and courteous, he took really good care of my car and got us to the mechanic safely. Thanks Freeway Towing and thank you Tacho! If I ever need a tow again I will not hesitate to give you guys my service!

Da
Review №85

Great service, kind and were really fast on getting to where I was located. Thank you definitely be using them again.

Uy
Review №86

Quick and Easy. Tow driver couldn’t get in contact with me for 30 minutes and waited till he could and then towed my car.

Je
Review №87

I called for a tow truck and 30 minutes later Anthony showed. Very quick and got my car to my destination no problem. Hope my car doesnt break down on the freeway again but now I know who to call first if I need a tow. Thanks again Anthony.

Bl
Review №88

They arrived quick and were very professional. Paid exactly what I was quoted. Will definitely use Freeway Towing & Storage in the future.

Bi
Review №89

These guys were great. Jenz our driver was the best tow truck driver Ive ever met. Whenever I need a tow again I will be using Freeway Towing and Storage!

Ma
Review №90

Daughter was in an accident and police called their tow company, this driver was able to beat that company onsite. Professional and fast, will use again

Ca
Review №91

Extremely fast service. Friendly staff. Great prices. Highly recommend!!!

Me
Review №92

I was beyond impressed by the level of service this company offered. Kind, courteous and prompt. They got to me so fast which was amazing given I was broken down on the side of the freeway!

Ri
Review №93

Everyone at Freeway Towing and Storage were very professional, and superior in friendliness. They provided everything I needed to have a vehicle towed that had been left on private property. They came early, completed paper work in a few minutes and off that abandoned vehicle went. Thank you to everyone at EFTS for your family like service. Richard

l
Review №94

Called, they sent driver right out in 20 min. Towed and done in no time. Fair pricing too!

Je
Review №95

The driver was a great guy truck was clean and he picked me up quickly

St
Review №96

FYI: If anyone ever needs a fantastic towing company, give Freeway Towing and Storage a call!After several failed attempts to get our car towed to the dealership by other companies (the battery was so dead that the car could not be jump-started, it was inside our garage, AND we couldnt even open the trunk or any doors, besides the drivers side)...Raoul and crew were able to come out and save the day! They were punctual, professional, extremely knowledgeable about the logistics of our particular type of car, and cared about it as much as we do.I will never call another company, nor will I ever let our Roadside Assistance companies ever call out anyone but Freeway!Thank you, Raoul!

Vi
Review №97

Super quick and fast. Very reliable. Had such a great experience. Thanks!!

Ma
Review №98

Stuck on I-10 East near the airport thanks to ADOT and their terrible road conditions. They showed up in under $20 min and were priced reasonably. No gouging for being on the freeway.

Jo
Review №99

I called this business for an estimate as I was going to shop around and then I got an email from my insurance company for roadside assistance flatbed tow and wench for $160 after a previous tow. I needed another tow and I had to go out of pocket so I called FTS back and they said $120 and I said okay. Within 10 minutes, the driver was there to pick up my car. An hour an half later, he dropped it off and there were no hidden fees or any extra charges. You pay at the end of the tow. If youre in the area and looking to save money, these guys are legit and they will take care of you.

Da
Review №100

Anthony was great. I left my cash at home and he drove back there. He was prompt and professional. I wish Anthony great success in life.

Information
39 Photos
100 Comments
4.8 Rating
  • Address:2801 W Weldon Ave, Phoenix, AZ 85017, United States
  • Site:https://phoenixtowtruck.com/
  • Phone:+1 602-377-0036
Categories
  • Towing service
  • Automobile storage facility
Working hours
  • Monday:5:30am–12am
  • Tuesday:5:30am–12am
  • Wednesday:5:30am–12am
  • Thursday:5:30am–12am
  • Friday:5:30am–12am
  • Saturday:7am–11pm
  • Sunday:Closed
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