Iβve been here twice and have had nothing but incredible service and great quality of work. First I saw Kim whose work was absolutely flawless and lasted even longer than the promised two weeks. My second tech was Gina (sorry on the spelling) who also did wonderful work. It turns out we have some mutual friends so I got a great manicure AND had a great conversation. Iβll be back for sure!
The total for my visit was $153. My 5yr old got a manicure and pedicure. I received a pedicure ($30) and I added on paraffin wax ($12). My full set was completed by Julie. She was very nice and overall she did a great job. I am giving 4 stars due to the wait time and because I was charged extra for coffin shape but my nails turned out looking more square
I love this place. Iβve been going for years now and never have had a bad experience. Everyone is also so nice and welcoming, very accommodating to me when I want to change up the shape of my nails drastically. Always helpful in helping me choose colors.
Ive been coming to Luxe for a few months now and I really enjoy it! Im very introverted and quiet, but this place feels safe and comfortable.Noteable Pros: Ive seen a different tech every time but the quality is consistent! Some have complained about the techs working really fast and making mistakes because of it. While I agree that the techs work fast, I have not noticed that quality is an issue. ALSO they dont try to upsell (make passive aggressive comments about your appearance to try to get you to buy more services) here! Super win.Noteable Con: Im only giving a 4/5 because of scheduling. If you make an appointment its likely youre going to wait 10-20 minutes to be see (even if youre the first appointment of the day). I know to expect this now and its not a huge issue. Its very busy here so I recommend calling ahead if you want to be in/out by a certain time.
The nail tech did a great job and I thought the price was reasonable, however, Im not sure that they disinfect the tools between use. She put the nail and cuticle trimmers back in her caddy without cleaning them in anything other than water.
They were able to take me right away. Very nice inside and definitely looks of better quality than other nail salons around. Great service they were quick and were able to take me right away. My french pedicure was PERFECT! hard to find a place that gives a good French tip. Highly recommend Γ±.
Iβve been here twice and both times the work and customer service was great. Nails came out perfect.
Its a great place. I spontaneously stopped by and tried for a Manicure and Pedicure. Very friendly, excellent service. They serve Water, hot tea and Mimosas. Amy was super sweet and did a great job with my Manicure. Pedicure was fantastic, Susan does an amazing job and her Massage is great. The salon itself is very clean and has a beautiful design. They offer semi private Pedicure rooms, which is great when you are with a friends. First time customers get 20% off service. Overall a great experience, I will be back.
Just went there to get a color change, first the lady tried to get my nail polish off with cotton balls which was ok but later on you can see the cotton ball hairs over the nail polish. Then she tried to get the nail polish off with the nail drill, still didnβt get all of the nail polish off and didnβt care to wipe off the nail dust that was left over on my fingers. She painted over the excess nail polish that was still on my nails. Applied the polish to thick as well. Would have done a better job myself. Would not recommend to anyone
If I could give this place 0 stars I would. My girlfriend comes home after a visit (her first and last) and not only did they file her nails down entirely too thin, give her the worst french tip ive seen since the revolution, and charge her to fix their mistakes, but had the nerve to explain to her what OCD meant when she tried to tell them it wasnt right.Not the biggest fan of bad reviews, but this place earned this one
Ive gone here for years and love it! It gets really busy a lot though and sometimes they forget about you but other than that this nail bar is awesome. Super classy.
They were professional, and were able to squeeze us in even though it was obviously extremely busy. They did a great job with our pedicures. it also smells really good inside, and I like the atmosphere.
My boyfriend and I went for services. Paid over $200. I got a gel nail fill. 4 nails broke within a week. Called in to have them fixed and they refused. WILL NOT RETURN. Poor quality.***Will not return due to the poor customer service received when the salon was presented with the issue. ***
Was a loyal Customer who tipped well, was punctual, and always patient. After previously waiting over an hour (had appointments) for my boyfriend and my pedicures, I made an appointment for one nail to be fixed. The technician was just starting a full acrylic set, so I told the receptionist I was okay with any technician and happy to pay, mentioning my experience the week before (waiting an hour) and telling her today I didnβt have that luxury. Immediately she became defense and rude, the tech was rude snd short with me. They were all clearly bad mouthing me, abd as IM LITERALLY crying my technician tells me to βcalm downβ cause I wanted my nail shorter. Iβm sad because I truly love this salon, but these two experiences make it impossible for me in good conscious patron them any longer.
Mya Wynn at Luxe Nail Bar is perfect! Her nail artwork and shaping is perfect every time. Sheβs great at listening to the wants and needs of her customers because I know everyone likes something a little different. Iβve already recommended her to many friends!
Second time here. Called around the 10am for a 1pm appointment. Arrived around 12:45 and itβs 3:32 and Iβm barely leaving and I had a basic gel pedicure and dip on my natural nail. I get the gentleman doing my nails is older but that js no excuse. I should get the same service from any nail tech there. He said probably a total of 20 words to me and didnβt even ask if I wanted my nails cut down or anything. They are a bit overpriced also. Went across the street for my last service and got a design and paid $10 less.**Edit two days later** got two foil strips on my nails and they are already coming up. I told the gentleman there when I noticed one coming up and he fixed it. I specifically asked if they were secure and told him I do not want to have to come back in a few days to get it fixed (which I now have to )I JUST called and the lady tells me I can come in.. I then asked if tomorrow at 6:30 works . She said yes. A minute later I say you know what I actually can come in 30 mins. All of a sudden there are busy and canβt see me. Not sure what changed in two mins
Loved the service. They were professional and fast. Got the powder dipped nails.
Not worth it for the price I even get hot stone massage somewhere else for less. first and last time coming here poor quality and unprofessional. The point is that I left with nail polish on my toes, the guy didnβt even bother to clean them he Said thank and left.
I have always been the type of person to go to ANY salon and never went to one salon until I found LUXE Nail Bar...I have become the most dedicated customer because I value their service, variety of colors and my nail tech Darren. It is a very busy salon so always make an appointment. I have never had to wait if I make an appointment ahead of time. Salon is clean, very pretty and big! I would highly recommend if you are looking for a salon that is high-end, clean, and excellent at acrylic nails, SNS, and gel. Best nail techs are Darren, Tiffany and Dilly!
I really appreciate the level of detail put into both the studios esthetic as well as its services. I always leave feeling relaxed with my nails on point!
Sincerely appreciate being taken care of after showing up late and missing my appointment. Service was nothing short of amazing. I fell asleep a few times during my pedicure. Not sure who my technicians were but I will indeed be back. Also complemetary wine or champagne wouldve added the cherry on top to my experience!Thank you again.
$75 for a mani and classic pedicure is absolutely insane. The girl who did my manicure had such a terrible attitude. Every idea I gave her for cute nail art she got so irritated and gave me such attitude over it. And they were very simple designs. Ended up getting nothing not a single design because the girl made me feel so uncomfortable. I will never go back to this place. If I could give 0 stars I would.
This salon is really beautiful and all the nail technicians are extremely talented. There are plenty of chairs and even a nice area with couches in the middle to wait. My favorite part is the HUGE variety of colors to pick from. I always get SNS personally and the variety of colors to choose from does not even come close to amounting to what other nail salons have. Prices are also reasonable too. Great massage chairs. Everything is clean. Ive been coming for a year and my nails always last a really long time when I come here. I usually go to Ivy though. Scheduling system could be better, but its kind of impossible with a nail salon because people are late, dont show up, and the techs need to make money.
I asked for slim square shape and I got something similar to the picture I showed but they were so terribly pointy that I had to come home and cut them all down and file them myself. I was notimpressed with the full set I got and would never come back for that service. They were nice but to come home with scratches on my face and hands from having such pointy edges isnβt ideal.
Great shellac manicure w attention to detail. Decent pedicure. Really disappointed that the manager walks around w no mask, even when close to customers and when asked to do so by more than one customer. All the nail techs wore masks. Kind of pushy on the upgrades but the manicure really is great.
Amazing work they do a really good job and my nails always look good. Although the work is bomb the employees are horrible. They are very rude and dont make me feel really welcomed. I went a 2weeks ago for a full set and i havent been out in a while and i got super lightheaded (cause im 6 months pregnant) and i asked the man for a water and he told me no. And then i kept asking and he said 10 min then i said i was pregnant and he said βfine 5minsβ then i realized i wasent going to get my water so i asked the lady up front and she went and got it for me. That was my worse experience with them. But every time i go they always do something that makes me remember how much i hate the people but love their work ive been trying to find a new nail place but no one can do nails like them. But employees suck so
I come here every two weeks for SNS nails and they always do great! π
This place is really comfortable and cute. I made an appointment online for my cousin and I, but they didnt have that written in their books so we were seen late. Nail techs are friendly and quick. I had a full set with gel and they look alright, some nails are uneven and there were some bubbles in the polish which is disappointing given they charge so much for their services. I also asked for a coffin shape and they didnt taper the ends very much and gave me some pushback about it.
I paid $140.00 for two mani and pedi and the bottom of my feet were barely touched by the person doing the pedi. I dont even think that they got lotion put on them. Very disappointed and will not be returning. Ill go back to Moriah Nails.
Nail tech Grace was horrible. Seemed liked she was in a hurry and she cut me twice. I had to walk out of there without my nails done because I asked her to be careful a few times and she cut me twice
First off I want to say everyone in there was cool, but this is the most thatd Ive ever paid for my nails and the job was decent until it came to the polish. The polish itself was super thick, inconsistent, and there were air bubbles. I even politely asked her to clean the edges and she didnt even do as I asked. She rushed through the process and I will not be coming back. This was my first time and last time here .
Tom did my nails he was friendly and great
This place just was not what I was expecting. I had to go to another salon a week later to get my nails re-done. Unfortunately I would not recommend nor will I return. I got a simple full set, the excess acrylic was left under the nails so I had to try to chip it off when I got home. The nails were short and the technician I had made them way too thick! Overall sloppy job.
Iβve went to this establishment twice, the second time was to give them a second chance. The first time I went I got nails that cost $120 jewels included my jewels were falling off within the third day. My nails were also breaking extremely fast. Second time I got short nails to avoid them breaking still came out of pocket about $110 I got gel the gel bubbles bad the next day. I went back the manager was nice about redoing my polish but again the gel bubbles the next day so donβt get gel if you are going to take a shower.
Clean,amazing job remodeling the place ! My Pedicure is always on point!!!!! Wifes manicure amazing too always. Hot paraffin wax on my feet Hot rocks and 15 min sugar scrub so awesome !!!
I really try to give people and places the benefit of the doubt when you have poor service but this is 0-2. The first time I went was not a good experience I had forgotten what even happened. But today, was terrible. I really thought this would be the place considering it within walking distance but Iβm surprised how many people even go there.-it is always packed. I am very confused to why.- two other customers were complaining when I arrived.- My nails were nothing like I asked the tech could do. Which is totally fine if he would have said βno.β Instead I paid $55 for a gel full set for a βblah.β- $20 for gel on top of acrylicsYouβd think a hand massage or even cuticle clean up would come with that. This isnβt Scottsdale or anything even remotely close to it.
Ive always had an incredible experience here. I bring my crazy pinterest ideas in and no matter what it is, they always do a phenomenal job. Theres not one nail tech thats my fave. I have found that they all do quality work at the same level, which is super convenient when the others are busy.
I am a Doctor of Business, a national keynote speaker, a business owner & an investor. I was in town on business and to visit my niece, who plays basketball at one of the local colleges. I have been to nail salons all over the world, and never in my life have I left a nail salon so disappointed. First, the customer service at this nail salon was terrible. This was meant to be a treat for my niece and very relaxing, but the experience was the opposite. Second, they were done with my feet in about ten minutes, and typically it should take 45 minutes to an hour. Third, they asked me to pay three times before the service was complete. Kindness goes a long way, and it should be a priority in a nail salon. The tech that helped me was not very kind. Also, nail salons should be inclusive and welcoming to all. Lastly, all of the upcharges were not necessary. They charge more to scrub feet with a foot file. Last time I checked, a pedicure includes foot soaking, foot scrubbing with a pumice stone or foot file, nail clipping, nail shaping, foot and calf massage, moisturizer, and nail polishing. I did not receive a foot file or clear nail polish. I will never recommend them or visit again. I hope to one day come back to this salon and give them an hour-long training on inclusion and kindness.
π
They filed my toe nail so low it was bleeding. I felt a sting but brushed it off only to take the nail polish off a week later and find a red spot on my nail. My manicure came off the next day. They didnβt put on top coat π₯΄. Waste of money. My sisters drip nail popes off 2 days later.
IMG such awsome customer service compared to my past experience at other salons! Said 10 minute wait as a walk in but was seen and being worked on within 5 mints. My tech did a perfectionist job and was pleasant with me the entire time. She focused on me not her coworkers and their chat.prices are also great as you get what you pay for. They are not the cheapest but rather reasonable for the quality of work. I highly recommend this nail salon. The ambiance is also very beautiful and relaxing!!
I had a wonderful experience. Eddy was my nail tech and he was polite, efficient, and very accommodating. I got a long coffin shaped full set using dip powder and a matte top coat. He fulfilled my requests with no issue, and this may be the BEST set Iβve ever gotten. The shop was very clean, organized, tastefully decorated, and had an immediately welcoming atmosphere. Their open slightly later than other places Iβve gone making it convenient to head there after work. I will certainly be making this my go-to shop for all my nail needs.
No physical distances between customer. Chairs and tables no disinfected between clients and NO SOAP in restrooms. Donβt go this place should shut down.
Great nail spot! Classy without the extreme high prices! Nail techs are friendly and do a really good job with attention to detail with any service.
Wonderful people job done right
Always ready to receive you, even on late hours. Love their flexibility! The ladies are super nice and the place is cute! Always does a fabulous job!! I havent had a bad set of nails yet, the nails last for about 3-4 weeks.Me and my friend left very happy!! I got a black holo and my friend got a acrylic.100% recommend here!
Beautiful nail shop with modern design great nail techs they take their time to do the nails and offer unique techniques to make nails last longer
Just walking in everything is clean everyone is super friendly.... Just loved everything
Amazing service and very clean I highly recommend
My daughter has Cerebral Palsy and gets pedicures on a regular basis in Chicago. We were on vacation for a wedding and went to the nail salon. The girl who was assigned to my daughter took one look and said she couldnβt give her pedicure. They charged $19 to change her nail color. They never tried another technician. Very upsetting. Never encountered this in Chicago. I have always had salons go above and beyond to give my daughter good service.
This nail salon is great! I had a manicure and a pedicure and am happy with both. The salon is clean, chairs are comfortable, they play good music, and the staff is pleasant. They accommodated both walk-ins and appointments. My nails look beautiful - I will definitely go back.
I am visiting from Detroit and came and got a pedi and full set! Pedi was amazing ! THEY USED ALOE VERA PRODUCTS! & The guy KEN who did our nails was amazingπ He was fast and my nails are the bomb dot com. I wanna come to Az just to get my nails done βΉοΈ Very good experience. Thank you Luxe Nails!!!
Used to love going to this place and have been wanting to go back but the last time I went in I was told it was just a 15-20 min wait time and two customers came in and were sat right away and they told me that it would just be 5 more minutes but those minutes past by and I was told the same thing again, I waited about 20 more minutes and I was never sat down so I decided to leave and the girl in charge didnβt even try to stop me she just looked away.
Was kept waiting, saw staff sitting around. Talking and upselling the whole time during my pedicure. Not relaxing. Kept reminding about time frame. Paid for upgrade pedicure but poorly exfoliated, detailed. I do better at home. Quick paint job as I ran out of time.I wont return or recommend.
I decided I would try getting fake nails for the first time ever. I made an appointment easily and was able to get started shortly after I arrived. My tech did an amazing job. I dont have anything to compare it with but my nails came out great! The salon is very pretty and bright. I look forward to going back for regular appointments.
Had such a lovely experience at this salon!**Ask for Rose when you walk in.**I have damaged / thin nails from years of acrylics and she was incredibly gentle putting on a new set. She never once nicked my cuticles and was very polite.
I dont live in the region, but I was up in for work this week. I really needed a polish change on my gel and at Nails was able to do just that! She was super helpful to me with picking out colors (Im so indecisive by the end I usually choose blue) and was very nice! My nails look GREAT, and Ive received so many compliments on the color. Thanks !
Amazing, gentle and patient.
I have a standing appointment to get a regular manicure and pedicure here every Saturday morning. I am always happy with my nails. The salon is very clean - which is very important to me. They also do gel manicures and waxing, but I have not tried that yet.Please make sure to call ahead and make an appointment, otherwise they may not be able to do your nails.
The receptionist is blatantly unaware of the order of customers and calls people as he pleases. I waited for over two hours for a manicure (because I was with someone else and they were being helped). There was a tech that was free and wouldnβt help me, he simply kept wandering around the salon. On the website they state a manicure is $16 but she charged me $21 and couldnβt tell me why. The lady who helped me cut my cuticles and created more lifting than there was to begin with and she also said I needed to pay before she could polish my nails. The nails have bubbles that have formed in the 2 minutes itβs taken me to write this review.
I waited for over an hour, to realize they forgot about me. I looked past that, mistakes happen. I got a gel pedicure and gel fill. I am 90% sure the lady doing my fill was the owner or at least part owner. She rushed through my fill, didnβt ask the standard questions, βdo you want your nails shorterβ, βwhat shape?β, etc. I had to ask for it. I honestly felt like she rushed through my nails just to get to the next person, well actually I know she did. Two days later, and my nails are chipping, BADLY. I would definitely not recommend.
Nice place. We were just a walk-in, didnt have an appointment. They had an opening. Staff was polite and professional. Pedicure was really good. Prices were comparable to other nail salons.
Got my nails done there..ask if they can do my nails like a pic that I had they said yes but turns out the guy that did them couldnβt do my nails like that at all didnβt even look like the pic a little I said I didnβt like them he got mad and fixed it but In a hurry and left little spots of the other polish that I didnβt like..so u can see the new polish with spots of the polish that I didnβt like..I was already irritated so I left it..it looked horrible not only did that happen they over charged me 10 bucks..I only got a gel fill which was 37 he charged me 47 plus the tip I left him...at first I didnβt think nothing till I got in my car and looked online at prices..I called them to ask how much the prices were to make sure I was right and sure enough he took 10 extra bucks for him plus the 7 bucks tip I left him I told the lady what happen that the guy charged me more then it was And why he would do that and I want my money back..she started stuttering and hung up on me when I called back no answer..I didnβt even bother to go back I just know to never go back again!!! So just a heads up be aware What u are paying for!!!!
Im here from out of town and needed my nails done. I happened upon the Nail Bar and decided to try it. Very modernized and classy decor with a super concept! VIN, my nail tech, was fabulous. I never tip more than 20%, but I did this time. He earned it. I sure wish I lived here so I could visit every two weeks.
I have been going to this Salon for year. It is the best nail salon in Phoenix. I highly recommend going here if you are seeking any type of nails and/or pedicure. The Staff are very professional and friendly. Definitely a five star establishment!!!!
My nails are beautiful! It was very quick and the tech was friendly. The best salon Ive been to so far π
This place is always busy but they still take great care of their clients. Got a fantastic pedi, worth the wait. Thank you ladies
I was very suprised on how well my nails looked! they did amazing and these are the best set of nails ive ever had!
Mya is the best, hands down.
The customer service at this nail salon is awful. The techs do a decent job, but its not worth the time or money. They messed up my moms toenails and cut them super crooked. Would not recommend.
Great place and great value! Recommended to me by a friend. It is very clean and the staff is quite pleasant. Excellent and thorough pedicure. I enjoyed the massage chair and foot massage-floated out of there....very relaxing
Great customer service! Their powder gel is awesome! Ive stopped by a few times and been really happy. I had one off pedicure and came back, they totally redid it free of charge! So awesome! Ill be back whenever Im in town for work
Very nice staff. Our pedicure and wax only took about an hour and it was done correctly
Went here for the first time everyone was very friendly and KEN did a amazing job on my nails they are gorgeous will definitely be back THANKS KEN!!!! .
I have been to several places and Ive finally found one that is amazing at doing dipping powder!!!
Have been back three times and the nail techs have consistently done a great job (Ive had a different tech each time). I get the SNS dip manicure and am happy with the results.
This place was seriously horrible. I had my nails and toes done and they look horrific. They didnβt ask me really what i want and when they did they still just did whatever. The length isnβt at all what i wanted. They are bubbled and just a mess. I wasnβt the only one though it seemed most of the customers were very unhappy. One lady next to me was cut and when she brought it up to the nail tech she got yelled at. On top of the horrible job they changed me $132 Iβm so upset i left crying. I hardly give reviews but this was thee worst experience Iβve ever had.
They are so kind and gentle . I got exactly what I asked for. I would definitely recommend them.