Dr. Ly is very to the point, kind and gentle, made me feel so relaxed, comfortable. I am so thankful our paths crossed. Her assistant, Kaitlyn is very kind, and compassionate, they work great as a team! No dental anxiety for me! Yay! Actually the entire staff is easy to talk with, you can see they enjoy their profession. Thank-you from the bottom of my heart Dr. Ly ❤
Unfortunately for these guys my last 2 dentists have been amazing. Unfortunately I changed jobs and neither is on my plan. Heres my breakdown in the best way I know how. Pros and Cons.Pros:Close to my house in Ahwatukee.I was able to get in for an appointment quickly.Desk staff was nice enough but seemed forced.Dentist and hygienist were pleasant.Cons:Office felt kind of dirty and had zero atmosphere (i know its not a bar but still you could try).The room I had my check up in had holes in the walls and looked unprofessional.The dentist came in and said I needed 4-5 fillings. I go to the dentist religiously every 6 months and have not needed a filling in at least 15 years. Seemed odd that I needed 4-5 all of a sudden.They charged me an extra $50 for a special teeth cleaning when my last 2 dentist gave me the exact same cleaning as part of the typical cleaning.Told me my gums were swollen in the back and which is why I needed the deeper cleaning. Went to my previous dentist and they said I have no swelling. They did say there was one non-cavity tooth that could use a filling but nothing critical.Overall I really felt they were just looking to charge me and my insurance some extra money. My own fault for letting them. When I brought it to their attention they simply said I dont know what other dentist charge but this is what we charge. Simply put there are definitely much better dentists out there and I would never go back.
First visit was wonderful. Quick availability for my appointment. Staff pleasant and helpful. All my questions answered. Thank you.Looking forward ( I cant believe Im saying this about a dentist) to following procedures.
This place is absolutely amazing. Every single person here has treated me with so much patience. Im really grateful for the work theyve done on my teeth. Dr. Ly and her assistants are amazing at being patient (and pleasantly social), Curleshia is amazing at cleanings and explaining everything, and Vanessa is amazing at working around schedules and staying on top of appointments or insurance-related things. I am beyond grateful for the care Ive received here. Thank you all!
It’s 50/50 on the quality of care you receive. I have had great service and I’ve had not so great service. The not so great service, the employee acted like they do not like their job and was in a rush to get me out of their chair. The great service, the employee took their time and made me feel like I mattered to them.
THIS WAS MY FIRST TIME HERE AND I ENJOYED MY TIME THERE!! EVERYONE WAS SO NICE AND POLITE!! I HAVE MORE TREATMENTS SO I FEEL COMFORTABLE THERE.
The staff is so amazing. All of my questions were answered and I felt confident that the issue I am having with my gums will be resolved. The doctor and staff took the time to listen to my concerns and come up with a solution. I was given the reassurance I needed that everything is going to be fine. The doctor was so gentle in my mouth. I have now found my forever dentist.
It was an amazing experience. First time their an Curleshia made me feel right at home. Will definitely be back in the future.
Best dental experience I have ever had!!! The most compassionate people and to do a great job taking care of your teeth! Very gentle as well. Thank you Imagine Dental!
This was my first visit to this office. Everyone I talked to was a delight. Starting with the 2 Vanessas at the front desk to Kaitlyn who took my x-rays to Dr. Ly! All were professional with good senses of humor. I have a treatment plan that makes sense. Looking forward to a long relationship with this office.
Had a deep cleaning with Curleshia. She was very good and very caring and concerned about what she was doing.
Took my 10 year old…everyone was professional and extremely nice. Explained and showed my daughter her mouth. Will be happy to continue to take her and myself here.
First visit to Imagine . Staff was very nice. Dr Lee great. Excellent at explaining situation. Assistant great! A very good experience.
Curleshia was amazing. She did a wonderful job cleaning my teeth. Some hygienist’s hands can feel very rough and leave you with bleeding gum and discomfort, but Curleshia was very gentle and thorough. The whole staff is very friendly. I highly recommend Imagine Dental for all your dental care.
Front end csr was friendly, helpful, and patient with my many questions. Actual exam was painless. The gal who made the molds is an expert. Admittance n assistance n xray tech were smooth n informative. Thank you for an excellent dental session
Dr Lee is very kind and professional. I was able to get an appointment quickly. Front office staff is friendly. I feel calmer at this office appointment because the people I had interactions with. Definitely recommend.
So friendly and helpful! The staff is really great with communicating and answering questions . Will definitely be returning
This was my first visit to Imagine Dental after 15 years with my last dentist. I was leery of starting over, but the staff at Imagine Dental are friendly and professional and put me at ease. They answered my questions honestly and worked up a treatment plan.I was very satisfied with my first visit.
Love my dentist! Friendly, cheerful and hes always open to answering my questions and educating me on things! Definitely go check him out! I recommend him to anyone! And I dont say that lightly as I have to report previous dentists that I have had due to poor business practices.
This is a wonderful practice. Office staff is polite and the dental assistant worked with me to get my x-rays as I had an issue (my side) but it was successful. The dentist was really nice. Everyone is very upbeat. I left feeling better than I did when I went in. Thank you ladies!
My hygienist was very informative and knowledgeable. She was friendly, however the way she flossed my teeth during my cleaning was painful. She was not gentle at all with the flossing process and my gums were sore for the rest of the day. Other than that slightly traumatic experience, I would recommend the place.
I really love Imagine Dental - Ahwatukee. First, let me say, I HATE going to the dentist, for any reason. But they are so caring and sweet, and never make me feel badly or ridiculous for my sometimes crazy anxiety. They take the time to explain things to you, are super personable, and never make me wait! They are always on time which is fantastic! I always have the same girl, I think, when I’m not seeing the dentist, and she’s so sweet and gentle. Another thing I really appreciate is that they’re not constantly trying to sell me things that I don’t need or want. That’s been a problem at several previous dentist offices that I’ve gone to. I felt like I was at a car dealership half the time time. I really recommend them to anyone. They are great and I’m so glad I found them.
Best teeth cleaning I have ever had; new to this office.
Went to get a crown glued back on. The apt was on time and the dentist was great! I will definitely go back!
I had a root canal done here and just had the crown placed today everything went great they made my visits very comfortable, very welcoming environment > good vibes lol and also they have great customer service.
I love this dental office! The whole team is wonderful to work with and Dr. Michelle Ly is fantastic! Im very please with my new dental bridge :) Thank you
The Dr the reception the x ray tech were all very friendly compassionate and helpful. Informative of all my options. Wonderful office. Great team.
Curlisha is the absolute best hygienist. She has a level of care not shown by other hygienists which translates into me getting the best cleaning for my teeth.
Staff was helpful and efficient. They offer internet appointment setting and they call you back, quickly, they confirm an appointment. New patient paperwork can be filled out and sent to a specific location where the appointment is. I had an infected cavity and needed an extraction. I was able to get an appointment the very next morning. As far as dentist appointments go. It was really incredible. I was in and out, less one tooth, in less than an hour! I couldnt have asked for a better experience or a better group of capable and caring staff members. I will definitely tell anyone I know who is looking for dental care that this place is where they should go.
Michelle is a wonderful doctor, very gentleand professional with a great sense of humor Would highly recommend this place for anyone...
Dr. Ly is AMAZING! She is super gentle and explains every part of the process for whatever procedure she is doing. Lauren deserves a shout out as well. She too is extremely pleasant and checked on me quite often throughout the waiting portion of my appointment :). Love this office.
The employees were very informative and helpful and they got right to work on getting my dentures started. I am very happy with what has been done so far.
Great place. Friendly, efficient and care about their patients.
Receptionist prompt and courteous. Dental staff very professional and thorough.
Fantastic Dentist and great hygienist! Super personable and friendly. Waiting room could use some calming decorative wall art but thats my ONLY complaint. Id say thats pretty great. They do a nice job keeping the place sanitary and you can stay in your car instead of the waiting room if you are more comfortable doing that.
Dr. Kaur did a great job on my filling, highly recommend!
We love Imagine Dental! Our daughter went in for her first dental visit, and had a great experience. Thank you for all you do!
I had a wonderful experience at the Imagine Dental office. Curleshia was kind and easy to talk to. She was very experienced and professional through the appointment.
So glad I chose this place. Absolutely amazing customer service. Everyone was above and beyond! Thank you!
This was appointment for my elderly mother. It could not have gone better! Her dental problem was taken care of on the spot with kindness and consideration. Thank you so much for everything!
Had such an amazing experience here! From the front desk to the ladies fixing my smile everything was chill and relaxed. It was easy to tell that they enjoy what they do. It shows. Being a local bartender and student i will be recommending THIS location to all. Thx again!
I would like to start by saying that the front desk staff was super friendly and courteous. It was my first time visiting this Dental office and I definitely made the right choice with Imagine Dentistry for my 15 and 13 year olds. Miss Waters was the best!!! Both of my children said so far she was their favorite!! Have in mind that my kids had have different experiences with different Dentist and Dental hygienist. So I’d given this office 5 stars overall for making my family and me comfortable and care for.Thank you.
Went in for a regular exam. They were super friendly and professional. Love this dental office.
My implant requires a six-month checkup. Do staff review my appointment and chart before providing services? I was not prompted for xrays but needed them. The Dentist commented about my implant on the chart but it was not current.
I am over the top with this Dental Office they have gone over and above to serve and work with my schedule and need for timely service. They have been a blessing in my life. Thank You all.
Found Imagine during a late night google search while going through excruciating toothpain. The contacted me first thing the next morning and I had an appointment an hour later. Staff and Dr was amazing. Highly recommend!!!
Brought man elderly Dad for his first appt. today. Front office staff was friendly, back office staff & dentist were friendly & helpful!!
Curleshia is one of the best hygienists I’ve ever had! I typically hate getting flossed by other people but she does an excellent job. Would recommend this office.
They got me into an appt within the next day and started fixing my problem the same day. Lovely staff, caring people, and very helpful.
Everyone there was very friendly and professional-I love that they have appointments at 7:00am!
Today was my first visit at Imagine Dental. The staff was friendly and knowledgeable. I picked this office largely because of the way the office staff answers the phone and handles questions. They listen and get right to the point of your call. I also appreciated the doctors and technicians efficiency and friendliness.
1st visit, exam & exrays, gentle & friendly! So far so good!
The office was very clean and organized! The lady at the front desk was very welcoming and helpful! The dental assistant was calming and did my exam in a timely manner! The dentist was GREAT!!! He took time to explain everything every question I asked. He gave me a timeline and told me everything that was needed up front! I definitely recommend Imagine Dental!!!
The staff here is very courteous and efficient. I was seen within a few minutes of my set appointment. My treatment plan was explained very thoroughly.
Our hygienist was amazing with my young kids. She was so friendly and explained everything.
Good. Experience Curlisha is great
My experience was great considering I was in pain. Paperwork was sent to my phone to expedite my visit. Everyone was very pleasant and I would recommend them to anyone.
Clean professional friendly and painless! Highly recommend Imagine dental. my insurance is limited so I have to pay out-of-pocket sometimes and the prices are unbeatable! Thank you ❤️
Been going to Imagine Dental Awhautukee for 3yrs and they have taken well care of my teeth! Customer service is excellent and facility well cleaned and maintained. Check them out!
I hate going to the dentist and changing offices due to insurance but was so relieved to have my appointment with Dr. To. He is the best I’ve experienced. He listened and acknowledged my concerns as well as informed me of my options.He was gentle, thorough and did excellent work.He talked to me adult to adult not as some other offices I’ve been to where they scold or tell you how they will spend your money for you as if you don’t have choices. Good or bad it’s up to me not the dentist.His supporting staff at phoenix office was awesome as well. The Ahwatukee office was so helpful and got me in quickly due to the nature of the need.
The interns were funny and sweet and so was the dentist. The only thing I didnt understand was why it took so long to see the dentist but that happens at any office you go to for medical care. The dentist answered all questions I had and gave me the referrals I needed for specialists. Great service!
Wow. What a gem of a find. After moving to Ahwatukee, I was looking for a new dentist after several years going without. I lucked in to finding Imagine Dental, and have been consistently impressed with Dr. To, Janna, Vanessa, Michele and the other staffs chair-side manner and patient service. They are honest, fairly priced and provide terrific service in a relaxed, no-pressure, patient-centric approach. This is the best dental clinic Ive ever experienced. I truly believe they are a little different and a cut above even other good clinics. 6-Stars!
Dr. To is great! He is knowledgeable, kind and creates a great patient-doctor relationship. His staff are also kind and helpful. I highly recommend them in Ahwatukee.
I highly recommend Imagine Dental. I chipped a tooth that needed to be fixed right away. Everyone there was welcoming and understanding. They were professional and personal. The doctor took the time to explain each step and the “why” behind the procedures as he was doing them. Thanks to their staff, I was much less nervous and most importantly, happy with my results.
Amazing staff, very clean and Fresh inside. The dental hygienist was amazing and I didnt even notice what she was doing! Best cleaning I have ever had.
Very friendly and professional staff, all of my questions were answered and helpful information given, no waiting!
The staff is great. My dental hygienist is the best!
I broke a tooth last night. I called Imagine Dental about 8:30 am and got in at 1pm the same day. Got my tooth repaired and was home by 2pm. No pain and the tooth is smooth again. Thank you team.
Very friendly and efficient.
Curleshia is an amazing hygienist. She’s knowledgeable, proficiently communicates the procedures she is performing and is attentive to detail. Highly recommended!
Staff was very courteous and nice and the dentist was very caring and nice he really explained to me what was exactly going on asked me did I have any questions. I like this dental company awesome customer service.
Very nice staff here. Dr. Ly was really good at making me feel comfortable and did a great job!
Routine cleaning, and Curleshia is always awesome and patient with me.
Patient people, fast and very nice
So far my interaction with them have been good I was greeted by the reception desk they looked at my problem came up with a plan now just need to wait on ins. Approval.
Love this place everyone is friendly and they do a perfect job on your teeth
My wife and I researched dentists on the web and came across Dr.Kevin To at Imagine Dental. The online reviews looked good so we took the opportunity to try this dental practice. My wife has Parkinsons so requires a little more attention than those without the disease. The whole staff at Imagine Dental were great from the front office staff ( Thanks Michelle! ) to the Dental Technicians and of course Dr. Kevin To himself. Dr. To was very attentive to my wifes condition and really caring in his evaluation of my wifes dental needs. We now have a dental plan to follow and Im looking forward to having Dr. To as our Dentist! Thanks so much.
I am alittle embarrassed to mention how long it has been since i have been able to go a Dentist. I wanted to make sure I went to the right one. Imagine Dental made me feel so comfortable from start to finish. All of the Staff was Great. (Dr. Kevin To ) was so personable...his Dental Hygienist was very patient with my nerves, and front reception was great answering all my question and more.
My dental hygienist was awesome 👏 she made me feel so relaxed. She was polite, friendly and did a thorough cleaning, I almost fell asleep she was so gentle. Our family loves coming to Imagine Dental because of employees like her. Thank you 🙏🏻 😊
I was thinking few minutes before my appointment front desk was very pleasant and Dr and all the help I received from everyone it was wonderful thank you
Omgosh I can NOT say enough good things about this office. I am severely mentally ill and queer, the folx at the Ahwatukee location were astounding. I’ve had a rough few years dealing with depression so severe I couldn’t care for myself. I Have recently awoken from my depression and realized my already bad teeth are far worse After that 3 years. This office got me in next day for an assessment, were polite, thorough, and empathetic. I felt nothing but compassion and positivity from them. I’ve been to dentists offices who shamed me and ultimately made me terrified of ever going, even for a check up but not this office!! Highly highly highly recommended.
Very quick and detailed visit. Office was very clean and the staff was very friendly.
Great customer service. Kevin is a very professional knowledgeable dentist. I’m always routing for the younger guys in business as they are the next generation. Technology has come a long way and this office has great equipment and an understanding of where things are going. Satisfied with the corrections they made to prior work I had done and I will only use them for my families needs.Jacob Tilzer
We have been with Imagine Dental for couple years and we love the services they provide. They always make us feel welcomed. Our hygienist Laci is the best. She’s so professional and gentle with our teeth, my kids (5 and 10) love her, they enjoy the conversations with her and they always feel at ease during their dental cleaning and always look forward to the next visit. My husband and I have the same experience that we all appreciate her professionalism, she’s very caring and personable, we always have great time chatting with her. Thank you for the great care you provide to our family!
Great, friendly and very professional staff. Fantastic experience ☺️
I had to go through 10 months of implant work through Imagine Dental and a periodontist and what was a scary process both financially and procedural wise was made a lot less stressful by imagine dental. They walked me through the whole process, provided all my options with the pros and cons, and once a treatment plan was decided on did everything possible to make it a wonderful outcome in the end. I recommend them definitely!
Doctor TO has a great personality and energy. My first visit and the staff was really nice and welcoming.
Although I have some work to do, the staff was very kind and informative!
This office was been extremely helpful with my oral hygiene. Thanks to them I am on my way to a healthier smile. I am so grateful
Dr. To and his staff are amazing! Truly 5 stars across the board. I highly recommend this office!
Good experience!
The staff was amazing and Dr. To was incredible. I was very comfortable with the procedure and care given to me. It was the most enjoyable dental visit Ive ever had.
Rare five star review from me. Very impressive digital technologies present in the office. My cap fit first time with very very minimal adjustment. Dr. Kevin To is a great add to Ahwatukee medical professionals. The staff were all wonderful as well.
Today was my first visit with Imagine Dental and all the staff was very courteous and helpful. Not only did Dr. To and his assistants explain everything thoroughly to the parent but also to the child to let them know how important it is to take care of your teeth and what needs to be done in the future to keep healthy teeth. All in all was a very good experience thanks!!
Not gentle, comfortable, or exceptionally clean, benchmarks for any dentist.
I came for a cleaning and routine examination. The staff were very friendly and courteous. Dr. To is very professional, knowledgeable, and explained everything he was doing which I appreciated a lot! We looked over the X-rays together, and he went over all the questions I had. Turns out Ive been flossing incorrectly my whole life and he took the time to properly educate me on the correct technique for flossing! He was extremely careful and gentle when cleaning which I appreciate immensely. I would recommend Dr. To to all my friends and family! My experience has exceeded my expectations and I will be back! Highly recommend.
Dr. To is very good at explaining the treatment he will be doing, or if there are other options.Nila, his assistant was very nice and helpful.
Very friendly and helpful!!!
Did a great job with bi-annual cleaning. Always professional.
Staff was very friendly and helpful!