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Downtown Phoenix Dental
111 W Monroe St UNIT 131, Phoenix, AZ 85003, United States
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Downtown Phoenix Dental

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Ma
Review №1

Ive been heading to Downtown Phoenix Dental for about 4-5 years now. Its always fun to have an excuse to go downtown and get something new. The look inside is very modern and makes me feel invited. Every single cleaning Ive had here was always done by staff that made me feel welcome and was very friendly and relaxed. The music is great, and they even valet your car free of charge. Ill be continuing the rest of my dental experiences here.

Ca
Review №2

I have been coming here for dental work for almost 10 years. My husband used to work about a block away and needed a filling replaced - they fit him in quickly. We dont live or work nearby but this is still our preferred dental clinic.Audra is a wonderful technician and there is never any discomfort. She is a sweet person, too. Dr Drew has taken over the practice now and he is great. He explains everything clearly and makes sure you understand what procedures are necessary and why. He is the first dentist to show me why my metal fillings will need to be replaced - other dentists just say do it and make it seem like it is simply cosmetic, which isnt always the case. Great dental practice, friendly staff and atmosphere.

Su
Review №3

My experience at Downtown Dental is always a very positive experience. They are kind and thorough and Dr. Drew explains every step that is taken. It helps me relax and know that I will be well taken care of. Love this place. The staff is amazing and personal. We have been coming to this office for over 10 years. I would recommend it anytime and have to several of my friends.

Sa
Review №4

Dr. Ballard is an amazing and caring person. He did composite veneers and they look amazing. I definitely recommend if youre wanting veneers without shaving your teeth down or getting crowns.

Si
Review №5

Front desk Ladies are very welcoming. Overall atmosphere is very good, the Dr. And his staff are very nice, caring and professional. They all go above and beyond to make sure you are comfortable and taken care of. I seen the Hygienist today and let me tell you it was the best experience I have had when it comes to teeth cleaning. She makes sure she causes no pain. Let me tell you that I feel as if my teeth had a massage today, that is how good she is!!! I definitely will make Downtown Phoenix Dental my new Dental Office. I recomend everyone to go here, as well as go and get your teeth massaged by the Hygienist Erin.

Ju
Review №6

That old saying, “I’d rather go to the dentist” is true! They take such good care of me at downtown Phoenix dental! The staff is amazing, and they al remember your name and face when you walk in. Lori is the sweetest and has such a gentle touch. Dr. Drew, Danny, the whole staff... I wouldn’t trust anyone else with my dental health!

Ma
Review №7

Every time I go to Downtown Phoenix Dental, my experience is better than the last! Audra has been my dental hygienist for years now and has always been outstanding. I recently had some cosmetic work done, performed by Dr. Drew and my smile is better than ever! I get compliments all the time! Long story short, Downtown Phoenix Dental is great and I highly recommend them!

ch
Review №8

The entire team at Downtown’s Phoenix Dental is an amazing group of people. They are always friendly, always helpful and go above and beyond to make you feel comfortable and knowledgeable about what’s going on in your mouth. They will also take the time to explain what they are doing during your visit. I’ve had nothing but great experiences the whole time I’ve been going there since they opened approximately 10 years ago. Dr. Buerchler was awesome in the past and now that he’s transferred the practice on to somebody else the new Dr. is just as awesome. You can’t ask for anything better in a complete dentist office. Thank you so much Downtown Phoenix Dental, you guys rock!

Da
Review №9

Laurie is the best hygienist Ive ever had. Dr. Ballard has seamlessly taken over for Dr. Berschler - theyre prompt, friendly and provide excellent advice/guidance/treatment.

Jo
Review №10

Very relaxed and friendly, family-feel practice. Have been frequenting this office for years for its consistency in delivering a great experience in every visit. Trust that you are in good hands with Downtown Phoenix Dental!

Ri
Review №11

Audra an Erin are fantastic! My wife and I are very happy with Downtown Dental. Dr Drew was very professional/ nice and went through everything with us. Best cleanings we have had in years.

Ju
Review №12

This is seriously the best dentist Ive had in my entire life. Fillings, cleanings, check ups, everything is so efficient, high quality, and honestly PAINLESS. I legitimately do not stress and look forward to coming to the dentist now. No one ever likes going to the dentist; but the level of care, friendliness, and high level of professionalism here has constantly reassured my trust and comfort.Also its not just how good of the work that is done technically, but also cosmetically! Since going for over 2 years now; Ive received fillings, a crown, and a small cosmetic addition to a front tooth that would have you struggling to determine which parts are original vs dental work. Perfect integration. Truly the best!Also dont worry about parking in downtown, they validate when you park in the garage below them!

Y
Review №13

Im sure like most Im not the biggest fan of the dentist. And Ive seen a lot, some once was enough. But not here at Downtown Phoenix Dental. Ive even surprised myself that I havent kept postponing appointments! The girls up front are so welcoming and they go over estimates and co pays with such patience. And no pressure to get any of the work done. They make you feel in charge. I had a silver filling replaced and the job was excellently done. Dr Ballard and Daniel took a picture for me and it looked awesome and natural! And when I get my teeth clean, Lori is so great! I have a bridge that is damaged, yes, they tell me it should be replaced, but they nag me about it, they just work around it. They let me decided what is best. That is what I love about this place. Its calm, no pressure and very friendly.

Sa
Review №14

I am very pleased with the bonding done on my front teeth. Dr. Andrew Ballard, DDS and his assistant Frances were very professional and knowledgeable about cosmetic dentistry. Furthermore they did an expertise job on my teeth. The whole staff at Downtown Phoenix Dental is awesome. I have been going there for years and while I always liked Dr. Berscheler, Dr.Ballard is definitely capable. The dental hygienists, Audra and Laurie are so caring and careful. Excellent place. I will continue to go here for my dental work.

Je
Review №15

Lori and Dr. Ballard were so amazing. So friendly and thorough. The overall experience was so wonderful from scheduling, to arrival, to the appointment itself. Great tips, not pushy with services, and genuinely knowledgeable. Highly recommend.

Ty
Review №16

Ill say upfront, that the dentist is my least favorite place on earth. I havent had a positive experience in 30+ years of going. Until my recent appointment at Downtown Phoenix Dental. Dr Ballard and crew were actually wonderful to deal with. They were accommodating to my needle sensitivity, took my personal input on my history with anesthesia, explained everything they were doing in great detail, and were gentle and skilled in their activities. Combining that, with the technology they utilize, and the thoroughness of their Covid-19 precautions, it led to the best experience Ive ever had on a dental procedure. Highly professional and highly recommended!

An
Review №17

The hygienists Lori and Audra do a really great job building a relationship of trust. They are both kind, knowledgeably and skilled in their craft. Dr. Ballard has excellent bedside manner. One of his super powers is that he is able to give undetected injections. I’m always surprised when he tells me he has already given me the shot. That is pretty amazing! I really like talking with Shi at the front desk. She does a great job describing my treatment and payment options. Honestly, this whole office is excellent and I would highly recommend them to my friends and family.

Ve
Review №18

Best dental experience ever! I am usually afraid to go to the dentist, however with what I experience in my past few appointments my fear can be gone. Ive already recommended friends and family to go there.

Ca
Review №19

Great Dentist and Hygienist! Highly recommend!

Wa
Review №20

Love all the staff. Dr. Drew Ballard was great and made sure I was comfortable through the whole procedure. Audra and Frances, Erin and Danny are amazing. They are all so friendly and make sure you understand the procedures. The front office is great they keep communication with upcoming appointments and do an awesome job with billing. If you work downtown its convenient but I will keep making the drive in town to get the care I receive here.

Ry
Review №21

What a welcoming professional staff! Lori is an amazing, sweet hygienist. She takes care of me every single time I come in. Dr. Ballard is great at what he does and has made the transition since he took over seamless. I would highly highly recommend especially if youre a working professional in Downtown Phoenix!

ne
Review №22

Front desk ladies Shi and Ruby are super welcoming always ready to explain what our insurance covers. All the hygienist are very welcoming and make you feel comfortable. They take time to do their job right! Dr.Ballard always checks in on patients to see what’s been done and how we’re feeling after treatments. My kids love to get their cleanings there as well! As we’ve all have tried to live “almost normal” with this pandemic DR.BALLARD AND HIS TEAM ARE ALWAYS SUPER CAUTIOUS WEARING THEIR MASK, FACE SHIELDS AND GLOVES. Making it easier to feel safe while being there.... DTPD is 5 ⭐️

Mr
Review №23

Dr. Ballard and his staff are great! Efficient, professional, friendly and painless. And they all do a great job of explaining everything (what they’re doing, what needs to be done, what your options are). And currently during the COVID pandemic, they do a nice job of distancing, disinfecting and following all of the other important COVID precautionary measures. Also the office is very conveniently located for anyone close to downtown and has convenient parking. Highly recommended!

Tr
Review №24

I’ve been coming here for years but with a recent change in ownership I decided I would post an updated review. Dr. Drew has seamlessly taken over an already great practice. I’ve always had a good experience with the hygienists and cleanings and their communication about my teeth. I love that they give proactive advice to prevent serious issues from forming. I work in downtown so it’s very convenient for me. I pay cash for my cleaning visits and the prices are affordable.

Va
Review №25

I know Im in great hands with Downtown Phoenix Dental, I refer all my coworkers here. Dr. Ballard and the team give great care and attention to my dental needs and the safety of their patients. I was in and out within 30 minutes for two fillings.

Jo
Review №26

When I moved to Phoenix two years ago, I hated the idea of having to find a new dentist. However, I saw Downtown Phoenix dental online... and I really liked the vibe from the photos. So I went last year for the first time and everyone from the front desk staff, to the tech, and the Dentist were all wonderful to deal with!Come this year, I heard about a new Dentist coming in and buying the practice ... and I was hoping not much would change! Thankfully, it is still the same practice I fell in love with... and the new Dentist/owner is delightful! Really comfortable to talk to and work with. Definitely makes his patients feel at ease.Keep being the amazing dental practice that you are!!

Ka
Review №27

I have been coming to this location for years and have always had good experiences. All the staff are friendly, knowledgeable, and aim to create a great atmosphere! Dr. Andrew Ballard truly takes pride in what he does and it shows in his work! I appreciate you guys!

BJ
Review №28

A great New Smile from Dr. Drew, thank you.

Ro
Review №29

Dr. Ballard and his staff were amazing. He was very thorough when explaining the procedure and made sure I was comfortable the entire time. He worked efficiently while maintain a high level of quality. Very happy to have found them!

ba
Review №30

This is the best dental practice! Dr. Ballard is a true artist, using his skills to make my teeth healthy and beautiful! Every single staff member is friendly, professional and concerned for my comfort!

Be
Review №31

Lori is amazing as my dental hygienist. I have been seeing her for several years now and she does an incredible job and is always such a delight to see ❤️ I love Downtown Phoenix Dental!

Ja
Review №32

Dr Ballard is new to this practice and there is a major change in the office. His staff seem happier than ever, new modern technology for crowns and a caring demeanor that is invaluable. He cares about his patients and takes the times to let you know what’s happening the entire way through. I couldn’t be more impressed with Dr Ballard and recommend him highly.

Ch
Review №33

If youre looking for a great dental office. Dont look any further!!! This is your place. The two hygienists are super!!! My teeth are so smooth right now --- Michael Jackson would call them Smooth Criminals...

Ci
Review №34

Professional, caring, and welcoming environment. All the staff are amazing I would highly recommend to anyone looking for a dentist or wanting an improved experience. I feel like I have my smile back thanks to everyone here!

Ma
Review №35

For someone who hated going to the dentist I enjoy coming back to see Dr. Ballard and everyone else. Everyone makes me feel so comfortable .

Sa
Review №36

It was my first time at Dwntwn Phx Dental and wow! Amazing/quick customer service at the front desk! In the days leading up to my appointment they reached out when they had cancellations to see if I wanted an earlier appointment, which was nice! And the hygienist (Erin) and dentist (Dr. Ballard) were super nice and straightforward. I think I found my new dentist office!

Sa
Review №37

I always enjoy my visit! Friendly and helpful staff

Sh
Review №38

Aboustly AMAZING! Staff is so friendly and efficient! Love getting my teeth clean here. First time doing a filling at this location and Dr was gentle and explained every step even took pics to show me. After they put a warm towel with lemon and lavender over my mouth to relax me. After so many places I have been over decades trying to find a good dentist that was honest and didnt over charge..I found my permanent dentist! Last week was my 4th cleaning and today was my first filling. I couldnt be happier and DEFINITELY recommend this place!

Au
Review №39

Dr Ballard has made our transition in the work place seamless. Excellent dentist, and keeping our work home healthy and happy :-) Audra C Dental Hygienist

J
Review №40

I went here and Francine was the best she treated me with a lot of kindness and respect! Frances was the best attendance!

Ja
Review №41

Disappointed with Downtown Phoenix Dental. I started going to DPD for a few years and had no issues. Had multiple x-rays done and had a tooth with a broken filling fixed up. After working from home at the start of covid in the east valley, I decided to go to a different dentist for convenience. This dentist took new xray and I was told that I had 10+ cavities and needed a crown on the tooth that DPD worked on less than 6 months prior. I felt frustrated and sent in my xrays to DPD to get a second opinion and see why there was such a drastic difference in treatment plans at my new dentist. I was told that the doctor would return my call. I called back a week later and they didnt know what I was talking about. I reminded them and the receptionist went to ask the doctor again. He said that he wouldnt discuss it over the phone and that I needed to schedule an appointment to discuss treatment plans in depth at the office. He was booked 2 weeks out. I was extremely frustrated that I wasnt told about all of these cavities and the crown that needed to be done in the multiple years that I visited. I gave two stars because everyone in the office is extremely friendly and the hygenist did a wonderful job.

Ka
Review №42

I was very nervous about getting fillings but everyone was extremely kind and accommodating.

Sh
Review №43

New patient and everything was efficient and staff did great job. Might be my best cleaning ever!

Am
Review №44

Great experience. Great people. 5 stars.

La
Review №45

They deserve all 5 Stars. Excellent, professional, and state of the art technology. The Dentist is so amazing as he takes the time to really address the beauty and importance of your teeth! Daniel is so amazing and personal and takes pride in his work! Chi and Ruby are amazing up at the front with the way they greet you and make you feel like family! They have start of the art technology and After going many years without dental insurance they have put me back on track with healthy teeth! They are gentle and took my fear of dentistry away! I highly recommend! 5 stars every time!

Ge
Review №46

Great experience. I was a new patient and went for my six month check-up and cleaning. Patients are treated in an open area concept. Hygienist Erin was fantastic - very gentle. I am not a fan of the dentist but Erin made it pleasant.

De
Review №47

Always a positive experience. My appointment always starts on time, everyone is super-nice and my teeth feel great. This original review was three years ago, and I still feel the same. I just wanted to add that these are dependable people. You can count on them to do things correctly and not recommend unnecessary work. They will recommend preventative procedures, but are never pushy about them. They take the time to explain the pros and cons of getting this work done. I wish I could find a doctor as good who is truly thinking about my well being and as proactive.

Ly
Review №48

I love going here. Its close to home ( giant plus) and the staff is great. My Dental hygienist is AMAZING and remembers everything we ever talk about even though my mouth is open most of the time. Great dentist and I have referred many friends here.

Ca
Review №49

Worst customer service I have ever received. As I was walking to my appointment the receptionist decided to call me and try to reschedule my. She said the hygienist was running behind and could get me in until 12:30. 30 minutes after my appointment. Starting to wonder why I even make an appointment. This is the second time this has happened. First time I just thought the were running behind, but it seems to be just the way they operate. I wouldn’t recommend anyone to Downtown Phoenix Dental as they don’t seem to value the customers time.

Ap
Review №50

Always friendly and efficient. Very good Covid-19 safety policies.

Sh
Review №51

Everyone from the front desk to the hygienist to the dentist, they are all exceptional! They are helpful, professional, knowledgeable and arguably the most important, really good at the art of dentistry! No I dont work there, they are just a standout in an industry that needs more groups like this.

Pa
Review №52

I received a very good teeth cleaning from Audra. I had not had a cleaning for over a year and she was patient and went over a few time my troubled areas and encouraged me to floss more which I am sure is the advice I needed to hear.

re
Review №53

Lori always makes an extra effort to make sure I am comfortable & understand what she is doing. I can honestly say this is the best dental clinic Ive visited in decades. Thank you!

Ch
Review №54

I have been a patient for a couple years now. I LOVE my hygienist and she is honestly the only reason I go here. Unfortunately, I will have to find another hygienist because I am so unhappy with the dentist. In my opinion, his work is sloppy. I had a filling done and I felt like he didnt take care to remove only the cavity and simply dug a hole in my tooth and slapped a filling over it, which hasnt even lasted a year. The biggest reason I have decided to stop going there is because on my last visit, when it was time for the exam by the dentist, he laid me back and I closed my eyes as I always do, only to feel his breath in my mouth as he proceeded to do his exam. He did not put on a mask and I believe he got me sick. I was in shock honestly and did not know what to say to him or to the other staff members in his office. I was disgusted and eventually angered because I caught a cold after that visit. I will not be going back.

ra
Review №55

I forgot to get the ladys name who helped me, but she was the most kindest, educational dentist Ive ever experienced. Im deff going back and recommending her (once i get her name)

De
Review №56

My dentist was very knowledgeable and proven experience in her field. she made me feel very comfortable and keeping on tract for perfect dental health in the future.

Ce
Review №57

Very quick, very painless! Dr. B did 3 fillings in what must have been 30 minutes- unbelievable! The headphones and music he provides is a nice touch that calms you down if you dont like the noise of the drills. Everyone that I have interacted with in the office has been top notch. I am recommending to everyone I know.

Br
Review №58

Had my first appt here this week. All the staff were very friendly. They were also respectful of my time and my appt was complete in an hour.

Va
Review №59

What a great dentist! Not only is the location great (free valet parking..and it shares the building with a wine shop!), the experience itself is great! The hygienist really took the time to explain everything to me, and she did a great job at polishing my teeth. This is the first dentist Ive tried since moving to Phoenix, and I think I can stop looking!

Da
Review №60

Forget the hard sales pitches from hygienists, doesnt happen here. No laser cleaning pitches for an extra $120, your insurance wont cover. No electric tooth brush sales. Artfully efficient folks that get a full hour th clean your teeth. No hurried up scrubbing. What about Dr Ben. He is fabulous! No pushy plans to fix things that dont need fixing. He reviews your plan and issues and takes action when needed. The entire staff is professional and personable. Great dentist office to go to!

Ka
Review №61

Quick run down: Theyre amazing! They handled my fears and concerns professionally, compassionately, and flawlessly. If you have concerns about fear, pain, or simply just that you havent seen a dentist in a while - give this place a chance.Full story: It had been nearly 10 years since I had last been to the dentist. The dentist appointment I had last gone to (NOT at this business!) brought so much traumatic pain that I stopped going altogether. I developed cavities and I had put it off a few years but I was introduced to Lori at a social gathering and she talked me into giving this practice a try. They were all amazing. I swear they even put on calming music when I checked in. The entire staff knew how anxious and nervous I was. Everyone was checking up on me to ensure I was calm. The Hygienist was explaining everything to me. When I had my fillings done the moment I showed I was slightly uncomfortable they stopped and were able to administer another injection to numb me up. I will be happily returning for my 6 month check up on a routinely basis!Love, Love, Love these guys! Easy parking (for both your car and bike) and easily accessible via the light rail! You cannot beat these guys!

El
Review №62

I could not have been more satisfied with my first visit to Downtown Phoenix Dental. There was some confusion over my insurance, but they were so accommodating and helpful. I am excited to have them as my new dentist in the valley. Full of friendly faces and skilled workers. Highly recommend!

Je
Review №63

Great location. Parking is easy. All around great experience. And theres a good coffee shop and wine store in same building. So all your bases are covered.

Ga
Review №64

This is a wonderful dental office. Dr Berschler is terrific and his staff is warm and caring. I highly recommend this office. They not only have a great staff they had the latest equipment and provide the full range of dental services. Worth making a change! They also provide valet parking which is so convenient

Ma
Review №65

Went in for teeth cleaning. The hygienist was very diligent and thorough as well as gentle. My teeth look great now.

Lu
Review №66

I got my braces done here without insurance. They are accomodating to those who do not have a lot of money and the dentist is a really cool dude who seems to care a lot about his patients. The rest of the staff are excellent: highly recommended.

Ma
Review №67

I had been going to another dentists office for over ten years when I had to make a switch due to moving. I am so happy I found Downtown Phoenix Dental. Lori, the dental hygienist, is always so kind and professional. Dr. Berschler is great too! Most people get nervous when visiting their dentists office. I, on the other hand, look forward to it!

Co
Review №68

Always professional, friendly service. They really care about my health and my teeth and that means the world to me. Im a sucker for that Cheers-type atmosphere, where everybody knows your name. That applies here.

Sa
Review №69

I really enjoyed my experience here. The staff were very kind and knowledgable which overall helped my first trip here be a positive one. I will definitely be returning.

Ta
Review №70

Downtown Phoenix Dental is awesome. Best dentist, staff, equipment, customer service, social media presence, use of up to date technologies in communication and treatment, and interior design Ive ever experienced in over 50 years. Ive been a regular patient there for over 6 years and can not recommend them highly enough.

Me
Review №71

Best Experience at the Dentist EVER! Dr. Berschler and his staff are professional, friendly and inviting and they instantly put me at ease. I left fully informed and happy. Highly recommend!

Ma
Review №72

Love this dental office... its modern and the staff is awesome! Working downtown makes this location ideal since I no longer have to fight traffic for a cleaning and they get me in and out within the standard lunch hour.

Je
Review №73

Dr. Berschler is the best. Painless, efficient, caring.

El
Review №74

The staff is so friendly and Lori does such a thorough job with the cleaning. Its always a great experience. Highly recommend!

Ma
Review №75

From the first day I visited this dental office I have been impressed. They are very professional, and have just the right amount of humor to set clients at ease during their visit. I have learned a lot about my dental care, treatment and plan of care because of their in depth communication with me about my dental hygiene. Thank you Downtown Phoenix Dental for caring about me and my dental needs!

Br
Review №76

Great vibe here. Central phoenix close. Customer focused professionalism. No cavities but I met the dentist- cool guy. My cleaning was great. Have my next appt booked!

Ma
Review №77

The staff is always extremely friendly and they try and make you feel as comfortable as you can be while youre at the dentist. Im glad I found this place and would recommend it to other people.

Th
Review №78

Downtown Phoenix Dental is convienent and hassle free. Everyone here is friendly and pleasant. From regular dental maintenance cleaning to serious dental issues. All will be addressed in the most professional manner possible. Dr Berschler has done a great job assisting me with my dental needs including a recent emergency, after hours that required a root canal and a new crown. Lori is my hygiene specialist who does an excellent job keeping my teeth and gums healthy and clean. Lori also gives great advice for at home techniques that are tailored to your specific needs.

Sh
Review №79

Always have a great experience. Went in to get night gaurd fitted. It fit perfect, so comfortable couldnt believe how easy it was. Was in and out of the office in 15 minutes

Al
Review №80

Staff always friendly and smiling. Ive always felt welcomed and they knew people coming in by name. So personal. Love it!

Pa
Review №81

Clean, honest, friendly, good dental work and convenient location! I couldn’t ask for more in a dentist. And the headphones with your choice in music are a great bonus!

an
Review №82

The service was fabulous! The time dedicated to my cleaning was great. Its such a warm and welcoming office and staff

Be
Review №83

This place is awesome! I recommend it. Not only does it look cool but the staff is so nice and caring.

K
Review №84

Downtown PHX Dental is professional and courteous. I was so relieved when I found this place after a horrifying experience at a different local dental office. I had a bicycle accident years ago resulting in several teeth losses, root canals, crowns and residual issues - I know my dentists and endodontic care inside and out! Dr. Berschler is warm and I am very pleased with the care I received here. I was sad to have moved out of the area not long after finding Downtown Dental. Definitely recommend!!

Al
Review №85

No pain, punctual, both of the Hygienists ai have had were professional and polite. The Doctor always comes at the end of a routine check to verify all is well. Very convenient to my home.

An
Review №86

LOVE Dr. B and the crew! They are THE best! They are convenient! Patient services are #AWESOMESAUCE. Thank you, see you in 6 months. The hygienist gave me a demonstration with a mirror, gave me options, complimented me on my upkeep and helped me where I was weak. Dr. B came out and greeted me personally, came in at the end and wrapped up what the plan was next--having a some pain at a crown and the front desk, closed the deal. :) Thank you Downtown Dental for welcoming me to Phoenix. THANKS Laura---hygenist of life! You ROCK! See you all in 6 months!

Ma
Review №87

Best dentist Ive ever visited. My first experience was just a cleaning and it wasnt the omg get me out of here type of visit Im used to. Audra was the dental hygienist who cleaned my teeth. I could tell she was quite skilled at her job because there was little to no pain or discomfort, even with the x-rays (when the plastic usually tries to slice your cheeks open). She also made sure to answer all of my questions throughout the visit friendly and patiently. My personal favorite part was that they didnt try to push anything on me...fluoride, invisalign, etc. Thats something that happened at EVERY visit at my old office and I appreciate that at this practice, they inform, not persuade/force you to do anything.I definitely recommend this dental office to others.

Lu
Review №88

Very friendly, non-judgemental patient care. A very professional environment in a relaxed atmosphere.

ty
Review №89

Staff is friendly and the office is a relaxed environment. Love the decor. The dentist is very friendly and the Orthodontist is too.

Go
Review №90

Best Dental office of all time, love the decor, the Dr. and the staff is always kind and friendly.

N
Review №91

Hygienist is awesome! Dentist not so awesome! I was with my last dentistd for 25 years because he was awesome before he retired.This dentist did a sloppy job on my filling. I had pain so went back to him check it. He did an x-ray and was ready to send me of to a specialist. I was trying to explain what kind of pain I was having since having the filling but he rudely remaredr we know what we are doing here! I took my things and left. Realized I forgot my glasses, I had to go back in there. Because he was standing at the door, I told him how rude he was and belittling. And that I never said he didnt know what he was doing, I am the patient, and I was only telling him what I was feeling, because he cant feel what I was feeling.I went to a different dentist who after taking an x-ray said dentist left part of the cavity and a gap that was visible to me on the x-ray. Taken care of without feeling like youre a bad person or for saying what you feel.Front office girl even said, oh hes having a bad day. Wow! I feel bad that they have to deal with his bad days 😬

Se
Review №92

Ive been going here for years and Ive yet to have a bad experience with the staff. I feel like a member at this office and Id prefer not to switch dentists. Ortho has been great!

ch
Review №93

Friendly staff; great job cleaning my teeth.

Th
Review №94

I love this place. Staff is very friendly and professional. Great service!

Ja
Review №95

I have had a negative experience with them, the staff is courteous and professional and Dr. Ben is great.

pe
Review №96

Excellent dental service, always friendly and courteous.

Zo
Review №97

Downtown Dental is the best in the Valley, Dr. Ben creates an actual dental experience from the décor to staff... he cares and it really shows!! I tell everyone I know about Downtown Dental!

Is
Review №98

Incredible staff, caring, not aggressive. I am extremely fearful of dentists, my experience was awesome! !

An
Review №99

Downtown Phoenix Dental is great. The staff is always nice and Dr. B knows his stuff.

Ta
Review №100

Awesome work and fast service! I was done in under 40 minutes ;-) Love this place!

Information
34 Photos
100 Comments
4.8 Rating
  • Address:111 W Monroe St UNIT 131, Phoenix, AZ 85003, United States
  • Site:http://dtphxdental.com/
  • Phone:+1 602-626-7952
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental hygienist
  • Dental implants periodontist
  • Dental radiology
  • Dentist
  • Orthodontist
Working hours
  • Monday:Closed
  • Tuesday:8:30am–4pm
  • Wednesday:8:30am–4pm
  • Thursday:8:30am–4pm
  • Friday:8:30am–4pm
  • Saturday:9am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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