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A-1 Van Rental & Leasing Inc.
2217 E Washington St, Phoenix, AZ 85034, United States
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A-1 Van Rental & Leasing Inc.

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de
Review №1

I have rented fromA1 half a dozen times over the past 5 years. They are the best. The customer service started with Ernie the lot meeter greeter to walking in The office door. The customer service e and teamwork here is outstanding. I rented a 15 pax van to drive us to a local shelter to volunteer. It was wonderful being able to travel as a group. Thanks to A1’s awesomeRates and the staff helped make it an easy rental process.

Je
Review №2

Seriously the most kind people to deal with. They stayed open after 6 to make sure I was able to get the van I rented (had some road closures that made Mt drive longer to get to them) and werent put out by it at all. Everyone was super friendly. Clean van, great staff! If we ever need another rental we will go back there. Also, they let me keep my personal vehicle there and locked up with their fleet. Definitely recommend these guys!

Gl
Review №3

Overall the experience was great!! Paperwork process was easy and smooth. They had the van ready to go with a full tank. I sure will be using them again.

Ro
Review №4

I have used them several times in the last couple year. Great service. Good price. Very useful for big families. I have driven their 12 and 15 passenger vans and have never had a problem.

Ka
Review №5

Needed to rent a van for our group and was very pleased with A-1 van rentals. Our van was in good condition, the pricing was more than fair, and their location was only an easy 8 min drive from the airport. Staff was friendly and even drove us back to the airport. Definitely recommend!

De
Review №6

What an incredible experience! Each person I dealt with was friendly, knowledgeable and professional. A-1 made our family trip so easy!Thank you!!!

Da
Review №7

Fantastic customer service. We ended up having an issue with our rental once we reached our destination 4 hours away and they brought us a new van right away. Would recommend them 100%.

Ni
Review №8

I called to rent a van, which was the easiest process ever. Josh was really friendly and helpful. I had a few questions, since my church was renting the van, which he answered thoroughly. Pick and drop off were a cinch. Very nice guys helped with that too. The price was VERY competitive. Our experience was great! Thanks. Well be back

Ar
Review №9

Great people to do business with. So friendly and accommodating. We rented a van that seats 12. It was ready for us when we got there, clean and a full tank. Good price too. We highly recommend A-1!

Le
Review №10

Easy process renting a van. we had to have a passenger van while our work passenger van had to be worked on, so we didnt know how long we would need this rental, had it rented until Thursday 2 days if needed. turns out we only needed it a few hours, returned van in 3 1/2 hours. was charged for 1 full day, would not just charged for 1/2 day which I thought would be reasonable price to charge. check out person said no have to charge full-day. my opinion is that is not good customer service. that is why only 2 stars

je
Review №11

Best rental experience! Needed a van for a hockey event over Presidents Day weekend. Dave was fantastic to work with; amazing customer service!! Pricing was exactly as quoted (and very reasonable), van was ready and waiting for me when I arrived, and they accommodated an early morning drop off. Easy to get to from the airport, and without the hassle of long lines that I normally find at the typical car rentals.

Je
Review №12

Very good to work with transparent and good clean VansFacility not in the best area but would recommend using them

jo
Review №13

Nice inventory of good and reliable vans. We use them a lot!

Ju
Review №14

Fantastic customer service. Really smooth process and everyone is really nice. Definitely will be back.

Ri
Review №15

Rented and returned without issues. Always have taken care of other people and groups I know. Prices right.

Gr
Review №16

Awesome people. Family-owned, and personable! Easy process. Equipment in great condition!

Li
Review №17

Great Van. Great customer service. I will definitely will rent a van here again.

Ra
Review №18

Been renting there vans for ever heading to Mexico once a month and never a problem..

Ka
Review №19

Used a van over Christmas 2020, it was a great experience!

Ri
Review №20

Always on top of everything. Great vans and great prices.

Ch
Review №21

If you need a van STOP LOOKING and call A-1. I have been renting from them for 15 + years and have never had an issue with a van. Their prices are as competitive as can be and the service is top notch!

Jo
Review №22

The van we got work very well for our needs would use them again. Plus nice people to deal with and a great price.

Mi
Review №23

Excellent customer service, easy to get to and from the airport, and reasonable prices. I will absolutely use them again. Thank you!

Ma
Review №24

Great place to rent from. Amazing people! super friendly. They go above and beyond. I highly recommend this place to anybody. youll be highly satisfied I promise! 👍👍

Me
Review №25

A- 1 best van rental in town ery friendly staff and hour in n out in 15 driving away in one of their nice clean vans!!!!

Ro
Review №26

Excellent service, excellent price, excellent vehicle... Could not recommend them enough... Way to go guys! Keep up the great work... I will definitely use their services again. 5 stars!

CH
Review №27

I couldn’t rent from them for COVID reasons but the staff were so friendly and the reservation process cannot be easier. A go to place for any future van needs

ED
Review №28

Always helpful and great rates!

Jo
Review №29

Professional service and highly recommend.

Jo
Review №30

These guys treated me great. Everything was easy and they went out of their way to accommodate me when i needed some help returning my van. Ive rented here twice and the equipment has been top-notch

Ja
Review №31

I was organizing a trip to Angel Fire, NM to ride mountain bikes at the bike park there. I had 10 people with bikes that wanted to go on the trip. A-1 had a 12 passenger van (plenty of cargo space in the back for the luggage!). I also needed to get 10 mountain bikes transported 567 miles to the condo we rented. It was no problem since A-1 had a 5x8 enclosed cargo trailer for rent. We got all 10 bikes to and from our destination with out a scratch or and they were securely locked up on our food stops.I booked this all online and both the pick up, and drop off was quick and efficient. I also want to point out that the staff there are all really friendly and made you feel like your business is appreciated. Thank you!

Ja
Review №32

A little difficult to find if you dont know the area, but it was worth a couple dozen circles around it. Very customer friendly and efficient.

Aa
Review №33

Great experience in and out

Pe
Review №34

Helpful. Great service. Friendly.

Th
Review №35

Every single person who works there could not have been nicer and more pleasant to work with. Excellent service and clean vehicles. Would 100% reccomend and rent again.

Ed
Review №36

Dont rent anywhere else!My family and I rented a 12 seat van for a weekend trip. A-1 had the best prices and BEST customer service.The van we got was very clean and ran perfectly, it made our trip very enjoyable.On the way back into town there was an accident on the highway and we were not able to meet the time we were supposed to drop off our van. We called from the road and explained our situation since we were worried we would get charged another day. They completely understood and told us to take our time and drop off the next morning with no additional charges. Very nice people who truly care about their customers. Will be the only place we get rental vans from now on!

Ka
Review №37

We rented from A-1 Van Rental for our family’s Christmas vacation...they were amazing!! Easy, simple and friendly...will definitely rent from them again....thank guys 😁

Ar
Review №38

These guys are awesome! I’ve been using them for several years now for van rentals and their prices are great and their service is even better. I’ve referred several friends over to them because they are simply the best. Need a passenger van? Go with A-1!

Ka
Review №39

Stayed open late to accommodations us and worked diligently to make a successful transaction

Te
Review №40

Just returned our rental van. Van was great, no issues. The great part is the staff at A-1 Leasing, its like dealing with a local hometown business as opposed to a big box store. Theyre courteous, quick and flexible to meet any special needs you have. Great experience!

Bu
Review №41

Ive been renting from A-1 for many years. Their service is excellent, they are friendly and their prices are reasonable. They will go out of their way to get you the van you want.

Gu
Review №42

I organize a cycling trip every year in Tucson and they are my go to place for van rental. I highly recommend them, their service is simply outstanding, theyre always honest and helpful, even proposing cheaper options to make me save money.

Am
Review №43

Very courteous. Fast, friendly service. I only rent once a year for a big team event but they remember my name and treat me like their top customer! Great experience picking up / dropping off and the vans are always in great condition.

Da
Review №44

We were saved by the wonderful people at A-1 Leasing. We had a terrible experience with Phoenix Car Rental (WORST RENTAL COMPANY EVER). We called A-1 after turning around and coming back to Phx only 1 hr into our vacation with a fully packed 12-15 passenger van from Phx. Car Rental that was breaking down. The lovely folks at A-1 found a 2019 Ford Transit van for us in under an hour!! They expressed their concern for our unfortunate situation with the other company, and got us on the road in no time. The entire staff at A-1 were professional and helped turn a terrible start to a vacation into a very memorable and safe one that we will remember for years to come. If we ever need a 12-15 passenger van, we will rent from A-1 and I recommend you do too. Dave at the lot, even helped clean the other companys van before we returned it so we would not be charged a cleaning fee!! That is amazing customer service. Thanks everyone at A-1!!

Ke
Review №45

Our wrestling team rented vans from A1. One of our kids broke a window on the trip. In returning the vans A1 could have easily sent the van to chevy and charged an excessive price to get the window fixed. However, their staff called around and found a replacement, fixed the window, and charged us accordingly for their time. This kind of honesty is hard to find these days. Our team will always us A1 for our rental needs in the future. Thanks A1 for your integrity and being above the rest! Coach A and Coach M.

St
Review №46

A-1 Leasing was perfect for my family’s holiday trip! The van they gave us was in pristine condition. Also the employees were very nice and friendly, which made the rental experience simple. I very much recommend A-1 Leasing!

su
Review №47

Not only were the prices best in town but customer service was top notch! Even when showing up minutes before closing, service with a smile! Rented three times and will every time I need a van! Thanks a bunch A-1 team!

Yu
Review №48

Ive rented the 12 passenger vans nearly a dozen times for work to transport 6 to 9 people while we review road corridors. The rates are excellent. The vans are always clean and in good working order. The vans have back up cameras. The people are friendly and easy to work with. Ill definitely continue using A-1.

Lo
Review №49

Always a great experience and you just feel like you have been old friends when you get! Love the staff and the product!

Am
Review №50

Very courteous. Fast, friendly service. My company is a repeat customer and they remembered me by name. It was 5 minutes to closing and I was running late for a pick up and they stayed open for me to be able to pick up my vehicle! AWESOME!

An
Review №51

Quick and easy rental. The van was in great shape. Just what I needed and priced competitively.

Ph
Review №52

Best rates. Best service. I use these guys about 6 times a year. Been using them for 15+ years.

Do
Review №53

I have rented vans several times a year for at least the last ten years. The vans are always newer low milage units in great condition. They are well maintained and having traveled any where from 700 miles to 6000 miles round trip, their vans have never broken down or left me stranded. It is a family business and you can tell they really care about their customers. If you need a van for a local rental or an across country excursion you cant go wrong with A-1 Vans

Ma
Review №54

Id rent from this company again. Staffs are very helpful and friendly. Upgraded our van to transit with no hassle at all. Best price in the valley

Jo
Review №55

I have used A1 for years now, and I cannot think of a better rental agency in the valley! GREAT customer service, super low prices, and they go above and beyond to make sure youre take care of. They are simply the best!

Je
Review №56

August 2012:Would HIGHLY recommend this company to everyone! Extremely great customer service and the vans were all in great condition and very clean! I will continue to use them whenever I can!UPDATE: August 2013This was our second summer using A1 Leasing and it was another major success! We will definitely not be using any other company from this point forward!

Do
Review №57

I have been with them over 20 years and they do an awesome job. Their vehicles are reliable the air conditioning works and they have the new transits available as well.

Mo
Review №58

About every 2 months we go to Mexico to an orphanage and let me tell you about the guys at A 1 Van Rental & Leasing. The quality is equivently as good as my A 1 steak sauce. I love their service and employees! I will never choose another van rental company other than you guys! Be Blessed!

Ma
Review №59

Always the best rentals at the best prices

Ni
Review №60

I rented a wheelchair van and the car overheated. I waited 40 minutes under heat until be picked up by friend and drop their car off. I call them and they said bring it back. Then I asked for reimbursement and Dave who called himself the manager said this is bowl s***t and no money would be reimbursed. He was rude and impolite. I picked up the car at 11 am and it was overheating at 2 o’clock.

jo
Review №61

Great place to rent large vans. Thank you

St
Review №62

Great service. Quality vehicle and good prices

Sa
Review №63

These guys are great! Great service, great price and great vehicle. I recently rented a van to drive 12 teenagers to Tucson and they were comfortable, the drive was easy and the whole experience was awesome!

Is
Review №64

Best place for your Van rentals. Makes our trip to easy and fun to Mexico. Thank you.

Ke
Review №65

I love these guys Theyre always on top of the game!

St
Review №66

When you need a van this is the place. The staff is super friendly and helpful. The vans are in good shape. I would definitely use them again.

Ja
Review №67

Great experience with this business. Rented a nice van, had it for a week. Evert thing went smoothly!

RJ
Review №68

These guys are the best. You cant beat their prices, I use them to go to California and Mexico several times a year. They are super easy to work with, reasonable, I have NEVER had any kind of a problem with the rental or service! If I were to run a business I would want to run it like they do at A-1 Van Rental and Leasing.

Ci
Review №69

I called to ask about renting a handicapped accessible van, Dave was very professional and helpful. He told me A1 has 8 mini vans in their fleet that would accommadate a wheelchair user as a passenger. The prices are great and I appreciated the friendly service, thanks Dave!

Sc
Review №70

Rented a van from these guys to go around to a bunch of spring training games with a big group and it couldnt have been easier. Everyone was super friendly and helpful and the van was great; nearly brand new. I would 100% do it again next year.

He
Review №71

This place is great. Three rentals now for Vegas trips and they are so accommodating and nice... such a different experience from other rental places!

Ia
Review №72

Wonderful people to work with. My family needed a van for a wedding in Rocky Point. The van was nice, comfortable, and had cold AC. No complaints. Will use them again.

Je
Review №73

These guys are great! Customer service is excellent! Vans are always prepared clean and a full tank of gas! Very friendly staff! We rent every year for a relay event in town!

Tu
Review №74

Best place to rent vans & trailers in Phoenix. That staff are friendly and efficient. Ive rented from them 20+ times in the last several years and always had a good experience.

Ro
Review №75

About a year and a half ago I had to deliver a van back to them for a customer of ours who rented their van I offered to deliver their van to them and bring the rental back to a_1Rental and when I got to the location I asked how to get to the nearest shuttle back to my home town and the sales person said that if I can give him 10 minutes and they could take me there after a few minutes a guy rolls up and says Hop in that car and he took me straight to the shuttle at the airport and I was back home to spend the day with my family what awesome customer service and thanks for the service

Ja
Review №76

Great experience, staff and owner are great. They go out of their way to help and make everything go smooth

Ke
Review №77

They have taken good care of us for many years with 15 passenger vans while we serve on mission trips.

Mi
Review №78

Get location to rent a 15 person van for Ragnar events. I use A1 every year. Great team of folks and always very helpful.

To
Review №79

Easy fast and reliable. Would rent again from this place. Would like to see prices a little lower but besides that had a good rental

Ch
Review №80

Great staff. Friendly and efficient. Cute guard dog!

Ta
Review №81

Great place to rent handicap assessable vans from.

Ja
Review №82

Super friendly, great people, great equipment. I will always rent from here.

gr
Review №83

Rented a 12 passenger van for a long road trip (1000 miles in a week). Van was welk maintenanced and ran with no issues. Was clean. The staff was very friendly and helpful.

Gr
Review №84

I use A1 when I bring m baseball teams to the Phoenix area every year. I have been using them since 2010. They are the best to work with and we have never had an issue!

Ka
Review №85

Friendly service, efficient and flexible

Lu
Review №86

I really recommend this please to rent Big Family Vans for vacation great prices.

Ra
Review №87

This is Ram and we rented a 7 seater from A1 rentals during the Christmas vacation (23rd -27th, 2017) and it ended with not so good experience . we were given a Old KIA with more than 75k miles - Initial acceleration was wierd where in the Car accelerated inconsistently creating panic with people inside, Brake was average, Gas mileage on the car was bad, where-in it warranted frequent Gas fill stops and resulted loss of money and time. Bluetooth in the car was also not working.Overall, the quality of the vehicle provided was pathetic and the experience was nothing less than bad.

Ar
Review №88

They are so nice and helpfull and also have a good service.

Da
Review №89

These guys are really friendly and have great customer service.

Ed
Review №90

Nice people to deal with.

on
Review №91

What we got is an old 7 seater van with mechanical issues - the car would say the door is open when you are in the freeway, no camera while backing up, pathetic brakes and uncomfortable seats. Don’t rent here without checking twice if you are traveling with kids

Pa
Review №92

Great prices great people nice Vans easy access from airport

Jc
Review №93

These guys are the best in Phoenix! If you need a Van to rent in Phoenix for an event or travel there is no one better.

Ca
Review №94

This is a great place to rent vans from: reasonable prices, excellent service. No facility fees: dont consider renting at the airport.

Ti
Review №95

Top notch people who always go above and beyond for you! Dave, Josh, Ernie, & Larry are the best!

Bi
Review №96

Best prices for a minivan in town! Great service! Will be back!

BM
Review №97

Thanks guys for great service.

Mi
Review №98

A1 is the best. Great vehicles and customer service

My
Review №99

Great place. Great staff. Great deals

Jo
Review №100

Great service. Excellent, clean vehicle...what more can you ask for?

Information
34 Photos
100 Comments
4.7 Rating
  • Address:2217 E Washington St, Phoenix, AZ 85034, United States
  • Site:https://a1leasing.com/
  • Phone:+1 602-275-7300
Categories
  • Car rental agency
  • Van rental agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–4pm
  • Sunday:9am–4pm
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