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19th Auto Repair
5014 N 19th Ave, Phoenix, AZ 85015, United States
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19th Auto Repair

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Ga
Review №1

I came here to have my ac compressor replaced. They were able to fix my car the same day and have payment options with no credit needed. The owner Alberto also clean my headlights for free as they were very dirty and I drive for Lyft.

Je
Review №2

The owner is rude. No customer service whatsoever! Just looks angry all the time. I wont be back, plus prices went up drastically.

Ra
Review №3

This shop provided me quality work and fair prices on a major car repair I had towards the beginning of the summer. I can not thank them enough for coming to my help. The owner is very professional and there is an overall sense of community when you walk in. Thanks again!

Jo
Review №4

I highly recommend 19th Auto Repair and plan to take my truck to them again. I came in without an appointment late in the day because my truck was shutting down intermittently. Someone spoke with me right away and within maybe 10 minutes they took the truck on a test drive. The very next day I was picking my truck up fully repaired!. Everyone there was friendly and seemed to really enjoy their jobs. I left feeling like I didnt overpay because all of the repairs were explained to me clearly.

Ja
Review №5

The first time, I went late after work for an Oil change and also so they could do a diagnostic. I spoke to Alberto and asked if they could still do my service since it was 5:30 pm and they closed at 6pm. Alberto said it would be fine. after like 30 min he spoke to me regarding my diagnostic and mentioned I would need more than just an oil change so he was kind enough to not charge me for the oil change.Little did I know I would be stranded out of My work at Barrows Neurology and he would be the one to assistme. He had a tow truck pick up my car and take it to the shop. He then called me with great news I would never expected to hear . He mentioned they would not charge for labor only for town truck and he fixed my ac as well since the heat is very bad at this moment for this I am very grateful I really do recommend the professionalism and outstanding job they do.

Am
Review №6

If I could give a negative five start I would!!!Absolute worst customer service. Not once did any of the employees there acknowledge me and Ive been there for 40 minutes; I even called before I came in. The guy at the front desk was being chatty with some lady; walking in and out of the front desk area, he would make i Contact with me but not even a tell me that hell be with me in a moment, or to even give him a moment. I am very offended because all the Hispanic people that entered the location got helped immediately, while I was sitting there for over 40 minutes still! Will never return here

Ma
Review №7

They fixed my radiator fan in a few hours and they threw in a free oil change!!! Definitely coming back and highly recommend!!! Thanks guys!

Ma
Review №8

I highly recommend 19th ave auto,my car ac was messed up,and they helped me out,also while showing me the parts they replaced and didnt rip me off with pricing i will definitely be briging my car. To them in the future.

Ma
Review №9

I am over whelmed with gratitude and appreciation for this shop I will continue to use them for all my repair needs. If you have questions or are uncertain of what you should do... Go here.

Du
Review №10

They did such a great job on my truck .they were quick and vary friendy .they were vary fair and honest . They work with you and they dont over charge like most places do .I definitely would recommend them to everyone .

St
Review №11

Horrible service, not sure if i came on a bad day but the staff was extremely rude. I wasn’t familiar with some of the technical names of certain parts and wasnt offered any explanation, i was just told to waste my money blindly. Will not be coming back. Do not waste your time!

Pa
Review №12

Shop was fast and reliable. Great pricing and 0 down financing available. Vehicle was repaired 2 days ahead of schedule. Will go there for all mechanical needs.

Ma
Review №13

Honest prices and they go out of their way to make sure the job is done right.

Tr
Review №14

19th Avenue Auto Repair was very helpful to me I bought a car off of OfferUp and kind of got ripped up the whole engine was messed up and they were able to get my car repaired without any money out of my pocket I was able to finance the repairs which I make payments on and am driving my car now he had my repairs done in about a week and it runs beautifully now I am very grateful to 19th Avenue Auto Repair and would recommend them to anyone who needs vehicle repairs😊

Em
Review №15

These guys are so great!! Javier and his guys fit me in to their schedule last minute when I needed my car tuned up before a trip across the country. Very easy to work with, honest, and trustworthy.

sa
Review №16

Alberto and his crew are amazing. My air is now fixed! Thet got me in with short notice, and quick turnaround time. I will be back for all of my autimotive needs. Highly recommended.

Re
Review №17

Beto and his crew are miracle workers. I am so grateful I found them. I thought I would have to sell my 2008 Subaru Forester. Other mechanics had told me the repairs were too expensive, but Betos prices were affordable. Now my car runs better than ever, even though so many things needed fixing. They did it all in one day, on a Saturday. They are kind, knowledgeable, and a pleasure to work with. I highly recommend this business. Thank you! I will be back...

Da
Review №18

I brought my car here for an oil change and a tire rotation, they did not tighten any lug nuts which damaged my car.. after bring my car back they promised a free oil change. They did not honor this promise and refused to give me my vehicle back after performing no oil change. The manager and owner yelled at me in my face refusing to give me my car keys back.

Ma
Review №19

They were all professional he gave me a great price didnt take advantage of me or make me wait he explained the problem and fixed it cheaper than anyone else I recommend this place for all your repairs come and enjoy honest people and service

Es
Review №20

Best auto repair shop in Phx!!! the mechanics are amazing!!! Very reasonable in price, 19th Auto Repair yall now have a lifetime customer!! HIGHLY RECOMMEND THEM!!!

Vi
Review №21

The owner was very very helpful and cared about getting my car fixed more then anything! His staff gave me the best advise and it was a shop I know I will be going back to the environment is friendly and helpful. They never over charged and have worked with me in paying for the repairs! They were very close to my place of work which made it so much easier! I highly recommend going here!

Th
Review №22

I should have read the reviews before going to this place. Horrible customer service, will not be returning.

An
Review №23

Alberto was really helpful with getting my truck running back in order. Real stand up guy I wouldnt hesitate to come here to check whatever your car needs. 10/10

Da
Review №24

I give this repair shop zero stars..They quoted me $250 to change water pump and radiator fan. I received a call asking for $200 more than I was quoted after they started working on my vehicle. I told them that I didnt have the extra $200 and that I would be picking up my vehicle, when I picked it up, I lifted the hood to see what they started taking apart. I noticed that the fan clutch that bolts on to the water pump was almost round to get wrench on it. I brought it to their attention and they showed me what wrench they used and how they used it. When they showed me how they used it they turning it right handed instead of left handed. There is a red sticker right above the fan shroud, that clearly states clutch fan threads are left handed. They clearly didnt read that. I am very dissatisfied with what they did with my vehicle, also the customer service is very bad. I dont understand how they start working on vehicle and raising the price almost 80 percent more.They lowered price by $100 after I spoke with them, but I dont feel comfortable taking my vehicle back or recommending them to anyone

Si
Review №25

I got my fan fixed here, under a few hours and very cheap, ill be coming back again

ZC
Review №26

Got my oil changed, honestly won’t go back. Never called to let me know it was done, car was just sitting out with the windows open, went back and sat in the office for 20 min, finally got my keys. Guy who changed it unplugged my dash cam before he turned my car on which is sketchy.

CA
Review №27

Very helpful and they even come and pick up your car if ur working love it I recommend to all

th
Review №28

I do my oil changes with them very friendly and very knowledgeable now I am getting more stuff done. Best prices ever and friendly staff.

So
Review №29

Found this place off of a bumper sticker! Day before thanksgiving I found out my car was in trouble. My regular mechanic quoted me $1,000 for repairs and told me it wouldn’t be started until Monday. Once I called this place, Beto helped me the whole time and made my experience amazing. It is currently Saturday and I’m about to pick up my car!!!

Al
Review №30

I was in desperate need to find out what was wrong with my car after just purchasing it.L. I was about to go to another auto shop when I got the call from 19th Auto Repair. It turned out I needed 2 new tires and an oil change. My prayers had been answered because they are the nicest, most genuine guys who treat their customers with the utmost respect. I would recommend them to ANYONE because of how well they fixed my car. If I have any future issues or need an oil change 19th Auto Repair will always be my first choice!!

Ja
Review №31

Came in without an appointment with front struts problem and they placed my car in the lift right away and installed what I have in my trunk. Very friendly staffs and Albert gave me a reasonable labor price. Now that I discovered this place, without hesitation will be bringing my other car project needs through them.

La
Review №32

Alberto Mejia is a life saver,he serviced my vehicle for a reasonable price and with grace and efficiency, if you need a reliable mechanic who is not trying to get over go to 19th auto repair.

As
Review №33

Beto is the best! He knows what he talking about and his guys are great too! Amazing customer service!

Da
Review №34

FAST SMOOTH THEY TAKE CARE OF BUSINESS. WENT IN FOR AN OIL CHANGE.

Dj
Review №35

Well recommended professional shop very detail and oriented went in for brakes alignment and oil change and got a good price also professional customer service definitely going back

vi
Review №36

All I had to do was show up with the truck and let the mechanics do their magic. Their staff was very friendly & prices are reasonable. My truck stopped in front of their building in the farthest lane, and they immediately ran to the rescue and helped push it into the establishment. My truck was great and running the very next day! I would definitely come here again for any and all vehicle services!

Je
Review №37

Rick at 19th Auto Repair is the BEST! He called and worked directly with my extended warranty people-saving me the hassle of dealing with them and saving me over $1000 on my repairs! I would highly recommend these guys to anyone.

VI
Review №38

This time around there were no delays. My car had worked done as it was overheating plus i needed my brakes done. I drove my car right after for a good while and temp.went back to normal.on scorching heat. They had delay issues before due to having only 1 mechanic however this time i saw at least 4! Which helped make this an easy fix and best thing ??100 days free financing! Give Alberto.and his guys a chance!

Ma
Review №39

Good mechanics tht are hones5..

Co
Review №40

Alberto Mejia the power was so professional and quick put a whole new engine in helped me with everything was amazed at their great work

Ta
Review №41

I highly recommend this auto shop Alberto helped me a lot he has really good customer service overall this place of buisness was great! He fixed my car in a reasonable time and price.🥰

Tr
Review №42

Second time I have come here and they have helped me out with a quick and easy oil change. Guy stayed late to help me, and the customer service here is phenomenal. I will always take my cars here, you just don’t get service like this anywhere else.

Gw
Review №43

Never go there . I was told they can fix my headlights and was charged $100 for just labor . I waited for 2-3 hours . The so called mechanic was working on my car, went to lunch and I was told nothing . I told them how to get to the headlights and office person said we dont take advice from customers . that should have been the first sign to not deal with that business . They left one wire dangling from the car I was told from another auto shop . The guy that was working on my car took an hour lunch and said it was only 10 minutes said the office person . I had the charges reversed on my credit card so they will not get paid and I will never go there even if they were the last place open

Ra
Review №44

This is the only place Ive taken my car to for oil changes, tune ups and tires. Their customer service is outstanding, they are honest, have reasonable prices, and they do a great job! Thank you!!

Lo
Review №45

The service was very fast and effective and the staff was friendly and professional. Rick was very informative and helpful with my many questions and they even informed me on issues that I needed to address soon because I didn’t know this information. I’d highly recommend.

Ha
Review №46

Alberto is fair and he got me done will they found the problem and got me in and out quickly anybody ever want to go to I recommend auto repair and 19th Ave., I’ll repair a five star rating thank you Alberto prescient the business

Ve
Review №47

Great service the men here are very respectful and I would definitely refer this place to everyone and Im definitely coming back and be Beto was very polite he was great!

Ni
Review №48

They ripped me off

Da
Review №49

I made an appointment because check engine light on...I already did diagnostic test and it was running lean. 8 hours later all they did was put in a pcv valve and charged me for 3 hours labor and a total cost of $80. The check engine light came right back on and no way was I about to get screwed a 2nd time. To Ford I went. If anyone knows just how easy air is to replace a pcv valve. you know this place is out to rob you. Stay far away!!

Ra
Review №50

Fast friendly service is what I look for in a business and these people provided exceptional service thanks for all the help and getting my oil change done in a reasonable amount of time. The best place to get an oil change hands down!

As
Review №51

Very horrible experience. The customer service was aweful. I never had one clear conversation with the person in charge. He stayed on his phone and had multiple conversations going while I was trying to understand the work and price. He changed prices on me. One day the work was 130 the next day it was 170. But without clear communication his quotes were confusing. I never once felt like a values customer at all. He complained to me about losing money on running cards after I had spent almost three hundred dollars. to get nothing but tires they sold me without even checking my alignment. Every way he could this dude screwed me and I got all the work done in three hours up the street on 22 ave where he was honest and professional. I am just going to say it now. If you are a person of color do not give these men your money. They showed me how little they care about us or our dollar. Dont go here. The crew I can not say if they are reliable because no one can actually talk to me. But overall this experience was a complete waste of time patience and money. Horrible customer service. He is making the whole shop look bad with his horrible service. Dude could not even offer me water after three days of work in 107 degrees. Thanks for nothing. I just paid almost 300 damn dollars for a f#$%ing eggaerated tire change.

Da
Review №52

A very very clean and well managed shop. Everyone is very pleasant, and very knowledgeable. Veteran friendly! A+++!!

Se
Review №53

They fixed my car the same day gave me a really good deal they were very respectful and understanding

Al
Review №54

I got my tire alignment done here & had no problem with the way they runs things, excellent service!

Pe
Review №55

This shop is very On Responsible I talk to the owner About doing a differential job he say will be done in 2 houres i ledt my differential there for 3 day and they did not even touch it there excuse was they have a lot of work and what about my diff is was not a free job the Quote me 250.00 that is not free bad place

Ca
Review №56

This is the best place I have come so far,there do a very quality,cheap and reasonable pricing to all thier services.There are professional,punctual,friendly and have good value.Customer service is excellent and also there provided free service like oil change to nurses and healthcare workers.Thanks Alberto

Ra
Review №57

I broke down in Phoenix Arizona unfortunately, but the team here at 19th Auto Repair saved my life and got me back on the road in no time at all. If you need an auto repair done and done right, this is absolutely the best place to go in Arizona.

Ky
Review №58

I worked specifically with Rick who brought my car from the brink of the scrap heap. While there was quite a wait it was, to say the least, very much worth it as I was nicely compensated for the wait.

Ni
Review №59

19 th Auto Repair is my go to Auto Repair shop I will always go there, recommend this shop.. The Costumer service is out standing, they treat you family here,that is hard to come by these days!!! Which is freakin awsone I love coming here, Rick the owner is such a awesome person... If you need your car worked on please come bye this auto shop the service here is out standing,very aaffordable

Ma
Review №60

Been taking my older Nissan Altima here for a year and since its in good shape theyre dedicated in keeping it that way for me. All the employees are kind and friendly everytime I go there. The prices are reasonable and since im a returning customer I get the loyal discount from them. I would recommend them for your car issues.

Jo
Review №61

Good guys, fair prices, Beto is the man!

Dr
Review №62

The price is good and the customer servise is excellent.

Ka
Review №63

Great service and great price

Ro
Review №64

They have a great staff that is very caring for their customers and very attentive to their work good prices for hourly rates probably the best around Phoenix they can do just about anything that your car needs plus the finance for auto I would recommend them to anyone just great all around automotive shop

cl
Review №65

Excellent service and quality

No
Review №66

Our car was overheating and we had to take it to a nearby shop. We were 1 mile from here so took a chance. We pulled up on a busy Saturday and they fit us into the schedule. I’ll be coming back in the future.

Ac
Review №67

They have no clue what they doing

Da
Review №68

They got my moms car in on a Saturday, whileother shops told me “ not till Monday “. Thankyou.

Ga
Review №69

Have not been to this place yet but Kevin was very nice to talk to.

D
Review №70

It was really great

Mi
Review №71

Havent been yet, but seems fair.

Ro
Review №72

Zzz

Sh
Review №73

01/14/2021

Ja
Review №74

Thanks to fany and Alberto very good service I took my saturn and they gave me a very good service thanks

Ri
Review №75

Excellent

Information
96 Photos
75 Comments
4.4 Rating
  • Address:5014 N 19th Ave, Phoenix, AZ 85015, United States
  • Site:http://19thautorepair.com/
  • Phone:+1 602-510-6888
Categories
  • Auto repair shop
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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