Excellent customer service. Honest!! Professional, friendly and on time. Honesty is hard to find. Only provided necessary services and didn’t attempt to upsell any unnecessary products or services. Very great full. Thank you

I flew into PHX to pick-up a Toyota Id bought from out-of-state. I was told it had a missing (stolen) catalytic converter and I chose this Midas for the repair based on other great reviews. Turns out the car didnt need a Cat. And then Joe and his crew went through all the usual items to make sure it was road-ready for the 1,800 mile trip home. Tires, brakes, oil/filter, air filter, etc.. Now I know a bit about cars, and these guys did exactly what needed to be done (at a fair price) and they did quality work. Theyre not out to sell you something you dont need. Highly recommend. When there say hello to Corey, Manny and the lube tech (forgot name Im sorry)!

I love Midas they are great they fix my AC and they fix my rotors and brakes there was give me a printout of everything that my truck needs and when will changes are due there are nice and they are they give me a good price and I would recommend them to everybody they give you your vehicle back within a few hours not like other mechanic that just hold your vehicle there until it accumulates dirt and you dont know if they fixed it correctly but this place is awesome I go to the one on Central and Southern great crew

Went for oil change, service rep was very nice and car was ready for pickup at stated time. I will use Midas in the future and recommend this location for fast courteous service

They oder parts from the local auto parts store, so check the price on the part that is being repaired cuz they rediculously over charge for the parts they put on! If a part cost $20 they will tell you it cost $80. BE AWARE!

Great location and service! I was able to stop in late afternoon this week, and they were able to fix my brakes that same day. Thank you Steven in the front for getting my car in last minute. HIGHLY RECOMMEND THIS LOCATION

I Received detailed information They were Very professional And honest definitely the place for me to go get my car service.

Great mechanic shop, accepts walk-in... preferably appointments. Stopped by to get the undercarriage cover removed. It was fast and easy. (No charge unless they will setup the part for you)!

They were very friendly and there prices are very reasonable as well...Restroom was very clean..

PRETTY FAST SERVICE. I schedule TWO DIFFERENT cars on back to back days and the service was done and very informational! They told me what was wrong and what needed to be fixed they quoted me some reasonable prices and i can appreciate that. Friday and Saturday were the days and the service was fast. The people were great, the inside was nice, i think they even have coffee for customers and had some nice outlets with USB inputs to charge your phone as long as you have your cable also had a good movie on the TV which I had to go home and look up cause I couldn’t finish it (LOL). I’m definitely going back to continue to get my service done there! Recommend it too anybody else as well!

Oil change took exactly as long as the staff said it would take (1 hour). Staff was friendly, helpful, and there was a promotion going on which made this necessary chore not only easy but pretty cost effective. Glad I scheduled an appointment.

Prices too high for brake service over 200.00. Since the Pandemic I notice places are charging double or triple in prices gouging!

Ive been back into the shop now that the bum the had working behind the counter gone now I woman who takes care of business the place is clean, the house is packed. This is the Midas ive come to know for the better part of 15 years. The chicken shack that last man was running was a complete joke, unsafe customer conditions he would never get my money. NOW We have a 100% turn around now for best. Thanks Lady who shall remain unnamed. go see her, take your car

Na see this is what’s making me upset I took my car down here more then to many times everytime I went my car got worst they got my car to the point it won’t even stay started while driving and it’s sad bc my car wasn’t this bad now look at it I truly tell u don’t take yoo car here it won’t come back the same

So they quoted me a little over 600 dollars to replace an alternator on my 2013 Chrysler 200. I did it myself and got a new battery and only cost me around 250, just under 250. I bought a brand new alternator and battery. Took me about two hours. Long story short they are overpriced and I will mention they are polite and offer payment plans but they are definitely overpriced.

Customer service and repairs are the best. Have always had good experiences with employees at location. Highly recommend this place

Go in on a Friday and they seem to be swamped. So I drop it off to get an alignment they do an inspection and say that they cant do the alignment because a lot of parts are worn? How when I just replace a lot of the components that they said were worn? Guy at the counter was in a hurry at drop off in receiving of my vehicle told him to get under there and look for himself didnt. Nor take the next best thing and just leave it on the rack to show me what is worn. Overall I call BS. Specially since I replaced the parts myself. Dont know who the new manager is but the people I used to deal with before there were great. People there now are half fast and non professional. Waste of money! Dont trust them!

The staff was friendly, and very helpful.

Early am appointment for oil change. Fast and friendly service. In and out in less than 45 minutes!

Great Job! Not very friendly.

Great service, friendly staff!

Shannon is gone. Before I had stated that this was the only place I would take me car because they did good work, and I trusted them.New day. I took my car there for scheduled wheel alignment after call them to verify that they indeed had the parts. Apparently they didnt have the parts, and instead of getting my wheel alignment, that cost about 350.00 for my Audi. I just left paying a fee for 23.00 .and a long list of things they need from the Audi dealer. Hey didnt have my parts or they would have done what they were supposed to have done on that day. Shannon is gone, and so am I. Read my first recommendation, and compare it to this. They will never see my car again.

Remember when making appointment its better to drop your v vehicle off and get a ride home because there is people ahead of you and get ride home let them call you. Great place for ez work remember there not mechanics tires oil change tune ups just basic things

Brought in a steering knuckle (already removed from vehicle) and a new wheel bearing so they could press the old wheel bearing out and press in the new one. I have no complaints with the quality of work, and it was done in a couple hours. The issue was getting charged $150 for this job which couldnt have taken more than an hour of competent labor. Ive had this done a few times and have never been charged more than $60. Now, generally I would chalk it up as my fault for not asking for a quote ahead of time and leave a 4 star review. What really struck me as shady BS was that the itemized receipt only showed $140 - labor... An honest shop will ALWAYS show the actual number of labor man-hours and the corresponding cost per hour. These guys clearly charge whatever they think someone will pay. TLDR; get a quote before they start the work or theyll take advantage of you.

Very helpful and got the job done

Why mechanics get a bad reputation.The initial visit was good went in about a month ago without an appointment and everything was fine. Find out the lights are facing the wrong direction. I go in and say the lights arent horizontal like theyre supposed to be the manager, Im assuming, goes with his mechanic to take a look for ten seconds says to me thats just how led lights are. Hes clearly lying, but I have to much integrity to deal with a liar, so Id rather do my business elsewhere rather than deal with a con artist.

Hands down, the BEST experience Ive ever had. We were travelling through on a 2,500 Mile trip and started having vehicle troubles. Their marquee had a whitty advertisement reference Tiger King and i knew they were the right team for my mechanical issues. Shannon made me feel so comfortable that I ended up purchasing 4 new tires knowing I wouldnt get ripped off!! Highly recommend!

Great place to do business with. They were honest with me about not needing new front brakes. Only recommend brake rotors machined. Dont always find honest merchants. Work done quickly & professionally.

Didnt like service and pricing!

Ive been taking my car to MIDAS since I moved here in 1/2020. The lady name Shannon was great and she insured that your repairs were done accurately with a fair price. I took my 07 Monte Carlo into midas on 09/2020 to have a valve cover gasket replace and 2-tie rod ends at a cost of $1000.00. I drove my car about a week later and on the freeway at highway speed of 67 miles per hour my steering wheel shook violently. I was able to get off the freeway and made it into Firestone where the mechanic showed that I only had 2 lug nuts on my right front tire and the other three broke off. I called Midas and they assumed no responsibility and no suggestions as to why that occurred. I notified Midas that I couldve lost my life if that tire wouldve broke off and it was a Well idunno. Ill never use Midas again. Im very disappointed in MIDAS and this is notification for all to beware of this place.

Shannon was super helpful. I choose to wait while the work was performed. I witnessed her interacting and guiding the rest of the staff while there. She was preparing each of them to give the best customer experience possible. In addition I saw her working for the best deal for every customer that called or walked through the door.

When making an appointment I would recommend calling in the day before. They scheduled me for a wrong time.

Shannon and her technician were highly professional and extremely helpful. Local Honda dealer provided a report that my brake pads needed immediate replacement. I chose to replace brake pads at Midas as the dealer was outrageously expensive. At Midas, after a comprehensive evaluation of the entire brake system, they not only told me that brake pads were good but also explained me why I can wait. They took me to the vehicle educated me about brake hardware as well as the measurements of the pads and rotors. While it was a busy Friday afternoon, Shannon was very polite and respectful to everyone including her staff. Definitely, this is the place I will go again for my next service.

Had some work done by Midas two weeks replacing a serpentine belt. I am impressed with the knowledge of the mechanics. They seem to enjoy their job and enjoy satisfying the customer. Manager Shannon is incredible and super attentive to the client and their needs. Everything is explained in a way that gains the confidence of the customer. Great place to have service repair completed on your car.

Wonderful customer service all around, such a great experience with all of them. Very knowledgeable and light-hearted manager(Shannon). They had a coupon on oil changes which they offered me WITHOUT my mentioning it! I appreciated that so much I went home to pick up my other car just to have it serviced by them

This location is awesome. The people at this Midas really care about their customers.

Wonderful friendly service! Extremely reasonable prices. They were able to accommodate my vehicle needs quickly. Thank you!

Great service

After installed new break pads, the new breaks Squeaking for weeks.

Wow. I needed a quick safety inspection of my car and they failed me for a leak in my rack and pinion. That was the only thing wrong. I will be reporting them accordingly. This is a sketchy shop with shady business practices and I should’ve known better. I asked them how much to fix it and they said 1000 dollars even. Hmm strange, racks and pinions are easily forced to leak if you turn the wheels while the car is off, and they wouldn’t tell me if it was a minor repair or full replacement, and they were trying to get me to come back for a brake job(which i can do myself) that wouldve doubled to tripled the cost. I just had it inspected by the state and there wasn’t a single issue. If the replacement was necessary it would be leaking so much fluid i would be regularly adding power steering fluid which i dont have to do because levels are consistent and normal. Treat your customers like humans please, not marks for a quick hustle. I know my cars and I will not be treated like that without any consequences. Definitely reporting you.Update: went to another mechanic and within minutes he was able to let me know that Midas was trying to scam me, said there was 0 signs of any damage or leaks to my rack and pinion. Midas well never go back to this company again, fricken scam artists.

I had a 5000 high mileage oil change 1/2020. Well with Covid & working at home have just put 5000 miles on car. Well when I went in January drove out of shop & not 2 miles down the road service light came on. Called them back & they checked it out & hadnt refastened something in the vehicle. So manager gave me a voucher for the next oil change for free so when i made my appt for today told them over the phone & they said theyd have to look at it. Well of course that manager no longer works there, the store #, she put on voucher wasnt even that shops store #. So the new manager wouldnt honor my free oil change. Last time I do business with this Midas.

Shannon,the manager is always nice and accommodating. For me personally they have been honest and thorough. The only reason they miss the 5 star is because of all the times Ive gone, they have never once told me if my car needs anything additional, although I do hear them do it to mostly all other customers. All in all, do bring your car here. You wont regret it.

The mechanic was very rued and i called him on the phone and he told me he would be able to look at my car then when i got there he told me it would take 3 hours and was very rude about it

The manager Shannon is amazing to her customers, knowledgeable about needs and honest. There is not much honesty in the auto repair business. However Shannon is above the average. GOOD JOB TO HER!

Excellent customer service

Friendly, speedy service, and FANTASTIC pricing

Manager was very respectful and professional. Effective in his paper work. Thank you! Changed out a muffler.

Shannon was very friendly and very nice person to speak over the phone and in person. Definitely recommend this place for any repairs to any vehicle. They stay doing repairs till the last vehicle is out. Thank you Midas!!

These are the only people I allow to work on my carI can trust them, and their work is beyond reproach in my area.

Best experience ever at this Midas location! Chris Miranda, the store manager, is simply remarkable. First off, He’s super friendly! As soon as I walked into the store he greeted me, with a smile, and a hello, making me feel welcomed. Not only that, the price for an oil change is great! I️ had gone to jiffy lube previously and was charged $130+ dollars for the same service. I️ paid less than half of that at this Midas!. He serviced my car very quickly, and I️m definitely coming back for future oil changes! Chris Miranda and his staff are highly recommendable. Thank you Midas for everything!

Great service and super friendly staff..The manager Shannon is pretty on top of her game.

Great service. The guys are honest and reasonable and do great work.. I will always go here

VERY FRIENDLY N INFORMATIVE I RECOMMEND MIDAS

Shannon the manager is THE BEST! Ive been coming to this midas for years and wont go to any other one. Shannon makes sure everything is perfect for me and always on time. I dont trust my cars with anyone else. Whether I have an appointment or not shell take me regardless.

They were helpful

Fixed my van very well

I was skeptical at first with getting our brakes done but it was great. Very very friendly staff and they actually care and try to work with you about payments. I will definitely return!

Ive been going there for probably the last 17 years that the supervisors are the managers of change but the idealism has it not they always treat me world-class and thats why I continue to go there

I cannot say enough about Shannon and her team. As someone whos been overcharged at a Lot of car repair shops its so refreshing to meet someone who genuinely cares about the client. Cory fixed my headlights and he was pretty awesome too😊thanks Shannon!!

Superb service! They werent able to get me in but they called other shops they trusted and got me an appt for the same day!

I love coming here. They always take care of my car needs. Ive never had any problems here. Far as customer service goes Ive never even had a problem with that. They are always polite and always help me understand the parts of my car that I need fix or just things needed since I know nothing really about cars. I highly recommend this place.

Came to get an oil change with a coupon i had. The service was the best.. I found out i needed a new tire. I truly had no more money but $80.00 and $ 10 of that was a roll of quarters. they did everything they could to lower the price when they saw me counting my pennies to have enough. I truly appreciate the compassion and understanding they showed me. They did not want me to leave with a tire that was not safe. thank you from the bottom of my heart for caring about the safety of my baby and i. You have made a customer for life. thank you for the blessing. Yvette

Guy who did my oil change was cool. But that manager was rude as hell to her workers, Im surprised people still come/work here given on how rude she is.

They are awesome, the whole staff. They willtake their time and fix your vehicle right. The manager and technicians ROCK. They are like family and SERIOUS about business. Thank you Midas. I TRULY APPRECIATE you getting me in, and out same day with no problem.

The nicest, friendliest and more knowledgeable people here at this location. Shannon the manager is soooo helpful. She reminds me of a front desk manager at a 5 star resort. I hope upper management reads this and realizes her potential is stifled at a south Phoenix location. Her real asset and skill seems more appropriate for a corporate management position because this woman knows how to treat customers and sell the Midas brand with total ease and sincerity. Would love to have people like her work for my business.

Excellent service!

Great service . Shannon is very friendly and helpful the technicians were fast and did a great job

Ive used this location for several years for repairs and regular maintenance on several cars and trucks. I continue to patronize this location because I have trust and confidence in the people that I deal with here and the work that they do. I havent had a bad experience here and I dont expect to. The prices are fair, in my estimation, and the people are friendly, professional, and competent. I hope to continue to be able to benefit from this community asset.

Amazing oil change job done on my car. They lubed it up so good she was purring the whole way home. Definitely check them out for a special to get your oil changed and car lubed!

Awesome customer service. Good prices. Will tell you exactly whats wrong with your car. Honest team* Thanks so much guys !

Rob with the Red Jag..I have been with this Midas service over 6 years and enjoyed their customer service and they treat me well. My last visit impress me with the new manager in training Eric knowledge on imported vehicles. He helped me by saving and time efficient services. This specific shop has done me real good to the point were I recommend them to my family which they too are satisfied with the service.

The BEST service ever! The crew members are courteous & friendly. They are efficient & informative. The manager (Hayat) is personable & treats customers fairly. We will be going back to this location. We have already recommended them to friends and family. Thank you!!!

Tried to pay they would not accept any money and told me to have a nice day.They went above and beyond with no charge.Returned at a latter date for oil change and had just as good of an experience. Manager was very personable and helpful.Will return for future repairs and services as needed.Nice to see such great customer service in this day and age.

The manager there is hateful and unprofessional. I called the owners, no return call.

Awesome ppl here management goes above and beyond! To help and save you money..

Hayat is so nice and personable and I really appreciate how honest he is. He always has a great attitude and is so kind when I come in to get my oil changed. He takes the time to really explain the current and possible issues that my car so that I understand what needs to be done and what can actually wait to be done.

A very fair price for a tune-up they charged half of what a previous mechanic was quoted to do, I was very very satisfied with their work and especially their price and the work was done quickly and correctly. And since it was a used car that we had purchased for someone else they did a free vehicle inspection and let us know what needed to be done right away and what work could be put off for another time.

This is the best place to have your repairs or service done. The manager Chris Miranda was very helpful in checking out my car letting me know what was needed. The prices seem very fair too. Thanks Chris for the help!

Every visit is a pleasure. Ms Shannon is awesome and on her game!!

Highly recommend! Shannon and her team are highly qualified, knowledgeable, and FAIR! They will treat you right. Weve been coming here for years and wont go anywhere else.

Great people! I always got everything well done in a respectful manner. Hyatt provides great customer service and is always willing to go one step ahead in servicing your car. Ive been with Midas for over two years, but never had any problems.

I love this Midas, the fact that I can depend on these hardworking, not to mention good looking men as well. I have been experiencing issues with my vehicle for a long time. Recently I needed another repair & the manager took care of me. His maintenance team knows me by first name basis now. Lol however I recommend this Midas to my family & friends. Keep up the fantastic work guys.

Friendly polite not pushy or trying to sell you something that you dont need.

Midas is excellent! Very straightforward. Very honest. Very helpful staff. Definitely will be back! Thanks Midas! Special thanks to Eric, who explained everything!

Great customer service. Highly recommended!!

Wonderful customer service from Shannon. I had a terrible experience with Firestone. I came in to Midas, explained my situation and Shannon took care of me. Overall a good experience.

Shannon ROCKS! SUPER KNOWLEDGEABLE and very friendly.

People are friendly and helpful. Work completed in a timely manner. Recommend appointment.

My husband and I have been bringing our vehicles to this location to be serviced for five years now. The staff is extremely professional and vehicle is serviced within the time frame given. Midas gives you honest pricing and quotes, and is truly in the business with the customers in mind. Hyatt and the staff even ensured I had a ride back to work when my vehicle was dropped off for servicing!Best place to go if you live in South Phoenix, Laveen or if you are just passing through!

Got an oil change here. They were very nice and informative.

Honest shop, will give you the real facts and take the time to explain them. Ive been going here 2 years and they have done all 100% good work for me.

Asked for a used car inspection before purchasing it from a private party and it went mostly well, until the manager showed up. The tech and I were talking about how it went just fine, but then I was asking about a specific noise it was making and the manager kept butting in and not letting the tech speak on that topic. Plus, the managers explanation didnt bmake any sense. It just sounded like he was trying to send me a service I didnt need. Definitely wont be going to this specific location again.

Randy, Marcus, and Corey have the kind of customer service skills and mechanical ability that I hope Midas values highly enough to give them all raises. Ive found my shop!

From start to finish, excellent service and outstanding crew, thanks Shannon.

Absolutely awesome service. Payed around $30 with Groupon and got a full oil change an inspection, and they noticed my sway bar links were dangerously loose so they took it upon themselves to get the tightened up for me. Didnt push any services or parts on me, and made me feel right at home. All the techs seemed friendly, the manager especially. 10/10 definitely my shop of choice from now on.

I was looking for a place to do a quick oil change. Stopped by Midas and spoke with Hayat he was professional and knowledgeable...Got me in and out... I will come back again and again... Highly recommend.

BEWARE!! I came in for a simple oil change and after i got my car back it started having unexpected problems. My car was leaking oil. They dont care for the customers property. Beware you might end up with worse problems after being serviced by midas. There mechanics are unprofessional when it come to their work.

Great customer service. The Manager Chris Miranda went above and beyond to help me and made sure i understand what was going on with my vehicle.

I read all the good reviews and thought I will give them a try and I ended up having to wait 3+ hours for a simple oil change even though I had set up a appointment 4 days earlier. Extremely unprofessional and there was no one in the front office to tell me how much more longer.1st and last time I will come here.

Worst customer service ever i has requested an apoinment at 5:30 but they said they couldnt help me becuse they close at 6pm. Why give the person the option to come in at 5:30 if they are not gonna help!