I worked with Kathleen and she was amazing and cery helpful. Highly recommend.
Katie is always available, very knowledgeable, and patient with us any time we have questions..which is very often lol.
Katie has taken very good care of us - weve recommended to others and they agree. We have options and choose to stay with the one that takes the best care of our needs. Home and Auto - and happy they are covered! Thank you!
I have always received good service from this office . Katie has been working with me and she is very good and responsive to all my questions.
With Allstate Insurance, you are in good hands!!! All our insurance needs are covered with Allstate for over 10 years. Always professional, responsive and excellent service and value. Thank you Allstate!
Great service. We moved from out of state and didnt know all the coverage we needed or the discounts we qualified for. They were helpful, professional and we couldnt be happier. I recommend Allstate and this office, of you want great service.
Katie Jeffrey was such a helpful agent. She answered all of my questions slowly and helped me understand the coverage. Thank you Katy Jeffery!!!!
Wonderful staff, Katie is awesome is so helpful. She is always going the extra mile. Donnie is always knowledgeable and helpful as well.
What a great experience! Kind team that took the time to answer all of my questions and explain the process.
Katy gave us outstanding customer service! Informed us of our options and took her time to answer all of our questions. Extremely knowledgeable and quick to get back to us. Thank you!
Fantastic Communication and Customer Service.Donnie Plunkett and his team are amazing.I worked with Annie Smith and the customer service she provided made me feel like I was her No. 1 customer. She responded immediately to my questions, was attentive, and even took care of my request via Email. Most companies will require me to login and place a formal request via their website.The quote I received for Renters Insurance was very affordable and will consider transferring my auto in the near future.
Excellent, customer-friendly service. First-Class, Five Star people.
I have had nothing but frustration and headaches working with this Allstate office. Every request, policy change, policy addition, or question ends up being messed up or not done at all. I have spent so many countless hours of my own time following up, escalating, and making sure simple things get done with no follow up or initiative on their end. The one time I sent an email detailing some of my issues, Donnie forwarded that email directly to the employee I was complaining about and never reached out to me directly. Absolutely HORRIBLE office.
Ive finally found someone I can trust! John McCormick takes care of my home, vehicle and life insurance. He is always available to assist or answer a question. Ive decided he should do my business insurance as well! I highly recommend you call him for quotes or questions!
The receptionist needs a lesson in talking to people. Tried to speak with her about a few basic questions and she was rude and totally psychotic on the phone to the point where I had to hang up. The Owner / Manager needs to replace her with someone who is more balanced and understands how to treat people.
Ive been through Geico, state farm, progressive and a few others and they dont come close to the way All State has taken care of me. My home and vehicles are insured by All State. They go above and beyond!
Went to his office at 4:30pm on thursday to find out the price of adding a car to an existing policy. They were closed and their sign said open and they didnt close untill 5:30. Was disappointed because I drove 10 miles out of my way to go into an allstate to talk instead of talking over the phone
Nice and extremely helpful.
Treated me very well. A+.