I took off the wrong vehicle by accident and ANGEL went above and beyond even called the company to have it added back on!!!! Thank you so much ANGEL!!!! YOU ARE THE BEST !!!!! CENTRAL AND SOUTHERN OFFICE PHOENIX AZ

Angelica was very friendly with great customer service. I would highly recommend her. I noticed her awards for great customer service. I would agree with freeway. We need more agents like her.

My friend just got insurance on hes ford here and he said they deserve more 5 starss. Great service

Josue was very helpful and very professional. Able to help you at all time and that’s what I was looking for. People like him are the ones who make new customers like me. Thank you Josue.

I have been a Freeway client for a long time and have always had a good experience with them. However, I spoke with Keatin Foor today and let me tell you, he takes good customer service to the next level. He was so nice, personable and professional! Anytime I need to deal with anything regarding my insurance needs, hes definitely the guy I am calling!

Keaton Foor was super helpful in finding the best rate as a first time insurance buyer. He made the process easy and quick.

Angelica Rodriguez also goes by Angel was over the top with her service she provided. She made sure to find me the best quote possible. Very thankful how prompt she was as well. I highly recommend her to anyone looking for a future quote. Please if you call and ask for a quote ask to speak with her herself. You wont regret it. ❤️

Keatin had amazing customer service. Was very professional and friendly. He walked me through everything I needed to get complete.

Angelica was awesome. She was very polite and helpful in understanding insurance coverages. I would recommend her to anyone looking for insurance

Angel was amazing in helping me resolve an issue I had with a previous insurance company! She definitely helped me get a much more affordable quote as well and now I get to pay less. She’s very responsive and does get back to you when she states she will. She tried to help me as much as she could and she makes this company look great! I will be coming to her when I have questions or concerns on my insurance policies. Definitely recommend checking them out and getting a quote. You will not be disappointed with the outcome.

Angelica helped with a quote and questions regarding a quote. Everyone was very friendly and helpful. I would recommend them.

Angelica Rodriguez was very nice helpful and fixed all of the problems I had in a timely manner thanks so much as well as josue thanks guys

Angelica Angel Rodriguez is a professional who provides excellent customer service, is very professional in her approach and is a pleasure to work with. She made what was a complex issue for me clear and easy to understand. Her pleasant manner and outgoing personality made it a pleasure to work with her. She represents her company very well!!

Keatin helped me out today and was very professional and reliable

I was very happy how fast I was able to get my policy and how well I was treated. Angelica Rodriguez was awesome she helped with everything i needed and was looking for. Thanks girl your awesome !!!

I called in and spoke with Josue. Got a good quote and proof of coverage in about 15 minutes. Quick, capable, professional. Certainly worth calling if you need insurance.

Angelica rodriquez..gave me the best price and the very best service give that girl a raise..

Angelica and Josue always give me good service. Always professional and nice. I will refer family and friends. Prices are also reasonable.

Angelica and Josue were very nice and cooperative. I recommend them if you need insurance ! It was a fast and easy process with them (:

Helpful and friendly staff

Very nice experience the agent who assisted us had great costumer service and his Name was Josue Ruano he is also bilingual ..our vehicle was insured in no time offered us great quotes.. I will definitely Stick with freeway insurance ! 👍

This agent Josue Ruano was very courteous and patient, went above and beyond to find my mom the best rate . I will highly recommend to anyone looking for coverage .Thank you so much Josue RuanoYou are appreciated!!

Jesskia was very good and very professional thanks for the great service!

Angelica was extremely professional and helpful, I would definitely recommend her for any of your insurance needs.

Jose was very helpful. And the rest of the staff was very nice.

Jose Robles is absolutely rude. Straight up told my family to google other insurance companies because he wont help. How is it you work with people and have an attitude when one is seeking help? Unprofessional and unbecoming of Freeway Insurance.

I called for a quote and was helped by Angelica Rodriguez she was really nice and professional. I would recommend her; very great customer service. I referred her to a friend.

Angélica was great help.

There was an agent who was really helpful his last name was Yanez or Yañez. But the lady who is there now. She is so lazy. She is not helpful.its used to be my favorite insurance agency, I would NOT recommend this place. To NOBODY.

I love this office the staff is fast and they help get you insurance no matter what your situation is... My agent is Rigoberto R. I suggest him for any one..He has amazing customer service skills and always have a smile on his face.

Eric Yanez was nice & very professional. He tried his best to help me. Great service!!

I dont give reviews out at all, but the customer service I received here was exceptional! Insurance agent Melixza M is in this location, she was very helpful and polite! She help me look for the best insurance that fit me and my budget! Shes didnt leave any questions unanswered! I will be recommending everyone I know that needs to open up a policy to her! As long as shes at this location this will be where Ill be going from now on! Thanks for all the help it was extremely appreciated! :)

Josue Ruano was so helpful and provided me options he is amazing!

Freeway insurance is an exceptional company. I recently updated a policy. I financed a new vehicle and Eric Yanez helped me every step of the way to insure my car meet all dealer requirements. Weather you stop by to update a policy or call in the team of associated are always eager and ready to help. I had a wonderful experience receiving knowledgeable information from Erics office. Stop by or give them a call and they will work over and above to get you the best deals!!

Idai Nido was amazing. She work very hard to get me the lowest payment as possible... Just an amazing person..

Honestly this has got to be the best customer service I had ever received. Rigo at this location was patient enough to explain to me what my options are and what would work best with my budget. The new staff at this location has definitely improved! Freeway insurance will help you with your needs when needing affordable insurance!

Angelica Rodriguez and Josue Ruano are life savers with out them our in our community will be un insured. Thank you for customer service.

Really good customer service they awnser all my questions and they were verry patient and verry profesional 5 stars for the agent angel m.

Great personality, real respectful and helpful overall a good person and did his best to give the best quote.

Very friendly people I didn’t wait long, Eric attended me really fast . So nice and didn’t stop smiling the entire time, thank you guys !

Very professional and very helpful definitely recommend. Eric yanez

Eric & Rigo are the best to work with and always deliver A1 customer service each and every time & always look to make the right kind of recommendations. I’ve worked with both of them anytime I’ve needed anything and they’ve always been really good at getting me what I want without a hassle .

Eric and Rigo were unbelievably friendly and helpful. They took their time, answering questions, being patient and thorough. I appreciate the great customer service they offer.

They are very precessional and they help me out to their best available on getting me the lowest quote to find... thanks freeway insurance!!

FYI This company suck. Terrible customer service. The office never answers the phone. Very unhappy customer. Going to a different company. This company SUCKS!!!!!! USE A DIFFERENT COMPANY!!!!!

Good customer service thank you Eric Yanez!

Eric and Rigo were very much helpful was satisfied and excellent customer service 👍🏼

Worse service ever. If you dont think so go try it. I paid my insurance late and asked them how long does it take for the payment to go through. The manger told me 24 hours. I made my payment on Wednesday and my insurance says cancelled. The manager said he was going to call me back after he finished with his customer. Ok, I can respect that. This was around 2 and it is now going on 4pm and no call. Once my six months is over Im going to another insurance company.

The new staff in this office are polite and quick, I will be recommending my friends and family to buy insurance from this office, Melixza & Rigo were both awesome!

Very disgustingly rude and unprofessional. Do not do bussiness with these rude ladies. Find some other company and save yourself the headache.

I normally go to the offices in Mesa & Chandler for help on my policy they as well are great. My policy cancelled last friday or saturday, previous agents told me over the phone they cant assist me until monday to get more details, because carrier hrs are only open during week days until 5p, thats the only down fall. I went to this office to see about just getting a new policy instead. The reps were very polite & very helpful to me. They took the time to look into my policy and figured it out really quick and fixed the cancellation. THANKS GUYS!!!!!!!I work in customer service and u provided great assistance.

Hmmm hahahahah. Forget I hate it so you shut up you. Don,t need to now You can,t not ask me ask people to talk to you ok you have you to talk to is people have any body to talk and hahahahahhahahhaaahhha. I,m zyneha ok i,m mean to peop ok now stop or you get the a slept ok. Now. Leave me a by my self ok. Bye.

No complaints on my end

Says open till 6pm on Saturdays but they close at four. Horrible customer service

Dont buy Insurance from this company they dont help you at all they just want to take your money

I’m not sure if I need to keep waiting they supposed open at 9am and it’s already 9:30am I’m still waiting. I don’t see any sign that they moved to a different location. This is horrible.

Worst service ever . always closing early and they open late .

Fast service, very friendly

Thanks Eric!!

Horrible experience

>:)

Daniel zuniga

Daniel Zuniga, professional got me a new deal. Really recommended this place 👌

I had a very good service, Angelica Rodriguez was so helpful.

Muy agradecidos con la ayuda que brinda Angelica y Josue hacen un excelente 👌 trabajo te dan muchas opciones 😉

Servicio esepcional atendida por Daniel zuniga

Angelica Rodríguez and Josue helped me with my insurance, thank you!

Josue helped me with the best options for my insurance, thank you !!!!

According to the insurance it is cheap but they were charging me almost 500 dollars per month and 500 to open the policy not good

Angelica Rodriguez

They are a crap of insurance pure lies

Its never open👿

No good

Buen servicio de Daniel zuniga