Reliance has been great! We have used them over the past few years to maintain our system and recently replaced our AC unit. They are always very professional, clean up after work and responsive. Highly recommend using them for any maintenance, insulation or installs.
I was impressed by their quick response to my email and follow up phone call the next morning. That was just the beginning. The technician was courteous, knowledgeable and highly competent. He diagnosed the problem quickly and did the repair. They are affordable and offer a maintenance program that offers a great product at a great price. I highly recommend them!
Geoffrey showed up on time, had his shoes covered, clean uniform tucked in, a friendly smile, and got right to work by listening intently to my description of the problem. After looking at our unit, he told me he needed to go in and out, asking my permission, and within 35 minutes had the unit working and back online after replacing a failed component. I especially appreciated Geoffreys communication skills, and look you in the eye honesty. Reminded me of the great service you used to get in the old days. Thank you Reliance and thank you Geoffrey. Highly recommended.
These guys are fantastic! Daniel did a great job walking us through the different options we had and the costs, etc. for each. They were flexible with us when scheduling the install and I received a text confirming the appointment that included a picture of the crew. They arrived on time and were professional and courteous. They took great measures to cover and protect the floors, etc in our house. They worked quickly and efficiently and gave us a thorough explanation of all the work was done and the costs and coverages. The new unit has the house cool and comfortable and is practically silent. We’re completely satisfied with Reliance and would gladly recommend them to friends and family.
What a WONDERFUL experience from quote to cleanup. Daniel listened to our needs and was transparent with information so we could make an informed decision. Install was a breeze with Jose and Roberto... so professional, polite, and hard working. I have never had a HVAC install be so quiet. Everything was immaculate when they were done, too. They took the time to explain the thermostat and answered our questions. Hands down the best experience!
My AC started not cooling but running constantly. I called at 4 pm on Thursday and there was a repair man here by 830 Friday morning, even in the middle of summer.My family has been a customer for over 25 years; dating back when the father owned the company, through Dalen coming out to help, to now his son working in the business. This is a great family business and all their employees treat you with respect and empathy. I wouldnt recommend anyone else!
This was my first time using Reliance and it will definitely not be my last! My air conditioning unit went out a few days ago. I called and spoke with Samantha, who was very professional and nice. She set me up with a call window between 2pm and 5pm. I received a text at 3pm that Azel was on his way, along with a photo of him. He arrived within 15 minutes. He repaired my unit and it was up and running within an hour. What a great technician! He was very personable, respectful, and he kept me informed as he was working on the unit. I was very impressed!
I cannot give enough praise to Reliance Heating and Air Conditioning....As a new home owner in a recently built home, I never expected to need service on my air conditioning!! However, my unit suddenly stopped working on what was of course the hottest day of the year so far, at 117 degrees!! After spending all night without air conditioning and making at least a dozen frantic calls and leaving messages with multiple companies, Reliance was able to book me FIRST THING that next morning. They gave me a 3 hour window estimate for arrival but the technician arrived at the very start of the 3 hour window, thankfully, as my condo was already 91 degrees inside! Azel, my technician, was extremely professional and courteous of my home and took time to answer all of my questions. My unit was back up and working in less than an hour, and he even discovered that the part he had to replace was still under warranty, so obviously looking out for the customer!! I would highly recommend this company based on my experience...
AMAZING CUSTOMER SERVICE!! Came out the same day I called after our AC went out leaving us without AC in 110 degree AZ weather.....Stellar professionalism and most importantly, thorough and expert diagnosis and repair of our issue..They have a client for life....
Of course our AC died on a Friday August 13th, approximately at 5:15 PM. Daylen called back immediately. We scheduled a Monday morning appointment. Complete unit was ordered and installation began Wednesday at 7:00 AM. Enrique worked all day with his assistant Kevin and finished at 4:30 and VIOLA we had wonderful AC. Very clean, careful, and utterly professional. Will definitely recommend them to everyone and definitely seek them out when other needs are warranted. OMG I almost forgot Daniel, he was the lead and our Knight in Shining Armor. Be weary of other AC companies out there. NONE can compare to Reliance.
We have used Reliance Heating & Air for at least 10 years. They are professional, competative and thorough. We recently had our A/C go out during the hottest part of this summer (2021) and they quickly helped to replace our A/C and get us back up and running. The process was explained clearly, they showed up when they said they would. They were respectful of our property and even offered to wear shoe coverings when needing to enter the home. We frequently recommend them through the NextDoor App and will continue to recommend their company. Once you use Reliance Heating & Air you will be reluctant to call anyone else.
Absolute pleasure to work with Reliance Heating And Air Conditioning! Exceptional employees who are responsive, knowledgeable, and very professional every step of the way.... from diagnosing the problem with my old heat pump to installing my new one. I highly recommend them!
I have been a Reliance Heating and Air Conditioning client for several years. I won’t let anyone but them work on my unit. Geoffrey has been our regular technician since day 1. He is personable and does outstanding work with the highest integrity. I have recommended them to several neighbors and all of them have had great service and installs.
Azel did an awesome job repairing our Air Con system. He was on-time, friendly and professional. Congratulations to the person who is responsible for hiring technicians at your company. Yes, of course I will not hesitate to recommend Reliance AC to my family and friends.
We needed to replace our two units that had the old Freon that isnt available anymore - Reliance did an excellent job and I highly recommend them.I asked several friends on social media and elsewhere who they recommended because I knew this was going to be expensive and I dont have the time to be involved with the minute details. After receiving several leads and investigating their reviews online I got a couple quotes. We also live in a subdivision where all of our homes were built in the same few years so Ive noticed all the local companies updating our neighbors ACs in the last few years.Reliance wasnt the cheapest but it also wasnt the most expensive. It was the best. You can get a cheaper quote with a one-person company if you want - that can be a good option for some people - but my family wanted the confidence and support that comes with a larger company.The salesperson Daniel came right on time, was professional, and answered all my questions (I used to be a mechanical engineer so I definitely had questions). He explained the cost/benefits of one-phase, two-phase, and variable speed options. We didnt go for the most expensive option, Daniel helped us find the one that fit our family and budget. He wasnt salesman-y at all - definitely low pressure and knew what he was talking about. We felt so good that we made our deposit the same day.The day before our install, our neighbors had their AC units replaced. Same house as ours. Their company came with three big trucks, 5-8 guys, and there was stuff all over the lawn and street - it was a mess for 2-3 days.When Jose and Roberto arrived in one truck, yes just two installers, I was a bit worried. Turns out, I had nothing to be worried about. They were professional, hardworking, answered all my questions with ease, and polite. They were so quiet that all of my Zoom meetings didnt even know all the work being done at my house. They were finished in one and half days.My experience was off the charts. My wife and I feel great about our experience with Reliance.
Reliance came out to install a new thermostat and the technician was Very knowledgeable and professional. He wore shoe covers keep my house clean. He explained everything he was doing and even noticed something might be starting to fail on my AC unit that he investigated. He cleaned up everything and was very polite. Their fees are very reasonable.I would definitely use them again.
Highly recommend! Scheduling was very simple and the technician Azel was very professional and courteous and explained everything very thoroughly. Best experience with an AC company that we’ve ever had.
Was extremely pleased with our whole experience from the installation of our new Nest to the follow up check of the AC unit. The techs were very polite, informative and most importantly on time. Highly recommend Reliance for all AC needs.
Great company for your HVAC needs. Installed new unit on our rental a few years ago and its been fantastic! Use them for maintenance check ups too and they are always on time.
Wow! I was so impressed with this company today. Prior to the tech coming out, they sent a text with his picture and a little bio about him. This was something I hadnt seen before and it made me more comfortable. The tech was detail oriented and clearly explained the problem. I called this company because they sponsor my sons school basketball team. I will totally use them again!
Unfortunately I’ve had to deal with A/C problems in the past and varying technicians. I’ve never had a better experience than with Geoffrey. He was informative and personable, all while working in the Arizona heat. It was greatly appreciated.
My AC went out in the middle of the night. I called first thing and they quickly rearranged the schedule so someone could get here mid-morning. Brayden arrived as soon as he could. He was very knowledgeable and professional. He fixed the issue after some diagnostic and I could not be happier. Absolutely recommend.
Reliance was thorough and explained any concerns I had. Did a complete inspection of my AC and communicated well.
Geoffrey was very professional. He sent me a text when on his way. He performed A/C checkup and then described to me in detail his analysis of our cold air return filters. Excellent! Thank you, Geoffrey and Reliance! Jon
Thank you to Samantha at Reliance in helping get a technician, actually the owner Dalen out to our home to diagnose that we needed a new fan motor as the bearings were shot. Though our “home warranty” chose to install it, initially their guy wanted to put Freon in the system. So grateful at least for Dalen making the right call. Appreciate the support they give our Ridgeline Academy school family in Anthem as well. #hvac #partnership #sunishot #recommend
They installed new AC units for us last year which are great products. This company is professional and reliable, they have kind employees.
For anyone that might believe customer service is a dying art, this company will prove it is very much alive and well! The owner, Dalin, and his family and team could not be more responsive or professional in everything they do. We met them years ago when we had a dying air conditioner and rather than try and sell us a new one, he invested a ton of time to keep it up and running for at least another season and it cost a mere fraction of what a new model would. When it finally came time to purchase a new one, Dalin showed us all of the options that would best suit our needs and educated us patiently so that we did not pay for items, or upgrades, that would not benefit us. By doing so in an ethical and honest manner, he saved us a tremendous amount of money from what other companies tried to charge us. When it comes to vehicle and air conditioner repairs, we always used to feel at a disadvantage because we did not know much about those items. Working with Dalin and his team has given us complete confidence that we always receive the best service, the best price, and the most honest and ethical service we have ever received. We cannot refer him strongly enough to friends and family.
Great service by Brandon very professional I will sign up for maintenance plan for my 2 AC units. I would highly recommend them for any AC units repairs and maintenance and new installs.
Just had a great experience with Reliance installation of a new A/C solution. The whole process was easy, (I just put my trust in this family owned business), but our installation team really stood out. These guys worked non-stop for two days, cleaning up behind themselves the whole time. Very impressed.
Brayden deserves five stars.He resolved my a/c problem within minutes.He was very knowledgeable and willing to share helpful tips for the future.I am fortunate to have called Reliance.I wont lose their number.Thx, again, Brayden
This company is superior to all others. The service was professional, honest and on point. I would rate it an A+.
Brayden was on time and professional. He suggested additional maintenance items in addition to what was needed to get my AC back up and running but wasnt pushy at all about it, taking no the first time. Ive had companies try to scam me and have scammed family members in the valley with similar repairs with outrageous prices but Reliances prices were very reasonable, the quality of the service was great and I will be using them for all of my future HVAC needs.
Thank you to your team! Our a/c went out last week, Daniel came over and reviewed our options for replacement. He was personable and gave great suggestions. Today their crew showed up - Jose, Enrique and Kevin - went right to work, they covered our floors and were so careful not to bump our walls or doorways as they removed the old units and replaced them with the new Trane unit. They were polite and cleaned up as they progressed with the install. At one point we had questions regarding the unit being installed, and Daniel answered our questions on the phone and then stopped by the house to make sure we were satisfied with the products we had purchased. Jose took the time to show us how to use the new thermostat and helped me load the app onto my phone to use the wi-fi function. Again, great team and we are so happy with our choice.
Geoffrey is knowledgeable and professional and always performs all parts of his job above satisfaction. Reliance Heating is good at emergency work too.
I have lived in the Valley of Sun for 50+ years and have seen a lot of HVAC contractors come and go and I finally have a company that I can recommend to everyone. Michelle and Dalen have instilled a level of service and integrity in their technicians that is unmatched. Thank you.
Our Tecnician was Brayden and he is awesome. It was a record breaking 115 degrees today and our a/c stopped blowing cold around dinner time. Oh no! External fan motor bearing bad shape and it overheated shutting the system down. Brayden made the afterhours service call with 30 minutes, accurately diagnosed the cause, had the right motor on his truck, and had it replaced and cold air blowing in leas than an hour. Brayden was totally courteous and professional and literally saved our lives. We will be doing all ongoing service with Reliance Heating & Air Conditioning and highly recommend them!
Great company. Have used for over 30 years.
Early morning I woke up to find my a/c was no longer working. I called them and they were able to get someone out within hours! They were polite on the phone, and even sent a text with a picture of the technician coming by. Once the tech was here he diagnosed it and explained in detail what was wrong. He fixed it short term and described my options moving forward. I already knew I needed a new unit but hoped it would get me through this summer. Another gentleman came by and went into detail about their Trane systems. We decided upon one, and to my surprise it was installed next day! The install crew were professional and even tried to stay as quiet as possible since they noticed I was working from home. I am so fortunate to have found this company and have already recommended them to my friends and family! They are very knowledgeable, kind, and down to earth. I am happy with who I chose for my a/c needs.
Dalen and his staff are great. Today, Brayden serviced our units. He was professional and courteous, but most importantly knowledgeable about the things that matter. Thanks for a job well done.
Never had service from this company but one of your trailers almost ran me off the highway today when he sped up and didnt let me merge into the lane almost causing me to ram first into a larger trailer in front of me just 10 minutes ago from today 8/27/21
Your technician, Geoffrey, Was professional and courteous and mindful to wear mask and shoe covers. He explained everything he was doing so I would understand. Great guy (as were the installers Enrique and Roberto). I would and have highly recommended your company. So glad I found you guys! Thanks, Wendy
I have been in my townhome for 30 years. I have been using this company for about seven years and I wouldn’t call anyone else. They are the best-efficient, professional, trustworthy and their office staff are helpful and prepared.
I like these guys! They do good work, and they’re reliable. Highly recommended.
This company brings their A Game!! Exceptional in every regard! We replaced 3 heating/cooling units. The phone call to the office to schedule was handled in a professional and helpful manner. Daniel provided our estimate. We appreciated his knowledge of the products available, as well as the process. He also provided skilled oversight of the job. Jose and Roberto tackled our 1st units. Enrique and Azel handled install of the 2nd and 3rd units. The installers worked hard all day long until the job was expertly completed. Impressive!!Reliance Heating and AC staff clearly take pride in their work, are highly competent, and deliver outstanding customer service. We appreciated that each day, prior to arrival at our residence, notice was sent via text that the crew was on its way. Everyone wore “booties” when in our home. Since the work was done during a pandemic, everyone wore masks consistently.We thank each individual that worked on our job! You all did outstanding work, demonstrated an impressive work ethic, and provided exceptional customer service. Your professionalism is top shelf.
Geoffrey was knowledgeable courteous and professional.
Solid company! They were able to get someone out same day, and Geoffrey was great - answered all my questions with intelligence and patience. I feel like I know my system much better now. I will definitely use them again.
Reliance came out for a repair on my 17 year old AC unit, arrived on time, friendly and informative. When I determined it was time to replace instead of repair they sent Daniel over the same day for a quote. He helped me determine what kind of new system I needed and answered all my questions. Several quotes from other companies and literally just 2 days later Reliance has just finished installing my new AC. Done in 3 hours!! Couldnt be more happy with their service and their willingness to answer my questions and get the job done right. Thank you Roberto and Daniel for a great install!
I called for AC/Heat maintenance and Reliance had someone here within 45 minutes! Brayden was extremely professional and courteous. He went above and beyond. We discovered my compressor was pulling a higher-than-recommended amps and we installed a booster unit. Very satisfied with service and value. I will be using Reliance for all of my HVAC needs in the future.
Courteous, responsive, honest. Reliance continues to be my first call whenever I need service.
Needed AC unit to be serviced cause its a bit old. Parents recommended these guys so I went with them. Service dude showed up at the beginning of the 3 hour window they gave me. Guy was friendly, professional, and an all around cool guy. He didnt try to rip me off by getting me to buy a bunch of stuff I didnt need. He told me what I should do, what he would do, and it was the most inexpensive option. Like that EVER happens, but it did. Hey, Im happy. Would recommend these guys to anyone.... everyone.
This is a family owned business that shows pride in attention to detail, high level of professionalism, and thoughtfulness for customer needs. We have used Reliance for service, maintenance, new installation and even the removal of a desert packrat nest inside one of our units! Consistent responsiveness, quality and service.
What a pleasure to work with such a professional company!! From the first call thru the installation of a new HVAC Reliance Heating and Air Conditioning was nothing but professional. The crew was on time, very efficient and knew their business. The cost was competitive. I would HIGHLY RECOMMEND this company.
Dan Grimm and the whole AC team is great. After interviewing 5 other companies we decided to have Reliance do the work and it turned out great. The installers spent about 6 to 7 hours on each unit. Cleaned up after themselves and shut the door as they came in and out. So if I had to do it again I would call Dan and the rest of the Reliance team.
Company is very professional and competent. Geoffrey is an outstanding representative for the company.
New system installed. All personnel interacted with were personable, helpful, and knowlegable. Arica, Geoffrey, Daniel, Jose and his coworker.Commitments were met, installation was quick and tidy. Pricing was competitive. Customer service is outstanding. I would highly recommend this company.
Excellent service. I have used them for 8 years and would highly recommend them.
Outstanding service and attention to detail. After 24 years in the military, I have found most companies just dont do things as nicely as I would like them. Seems most want to make the big money but do not want to take the time to do things correctly. I was so pleased with the Reliance Heating and Air. Dalen (Owner) assured me that his guys would go the extra mile to take care of my home and install the equipment with care. I was prepared to be unhappy (Mostly, just because thats me). i was pleasantly surprised when the two installers, Enrique and Jose arrived, they even arrived on time. They took the time to spread tarps protect the areas they were going to work. This was a complete A/C install so requiring a good portion of the day. I was called away for work while the installers were still in my home. I had no choice but to provide them with the code to my garage and leave them with access to my home so the installed could be completed. I returned from work that evening, the garage door was shut, my floor was swept, doors and lights shut off. It was hard for me to tell anyone had even been there. The AC/Heater has performed flawlessly. I am very pleased with the reliability, cleanliness and truly, attention to detail that Reliance took, not only with my home but the install of the equipment. If you are anything like me and want a good job done for the money you pay. I assure you, you wont go wrong using these guys. Thank you Dalen and your team for making me feel really good about choosing your company and the equipment you recommended. Please pass on my thanks to the two installers and wish everyone in your office a Merry Christmas.
They were very professional and performed the repairs promptly.
The owner of the company came out to check our air conditioner. I really appreciated the extra security measure of sending a text including his photo when he was on his way. He was very professional, polite and knowledgeable. Most importantly I didn’t feel like he was trying to sell us some expensive repair we didn’t need and even mentioned keeping an eye out for parts that might fit our existing older system. My husband and I have already recommended this company to a neighbor and will do so again without hesitation.
Everything is restored to normal. Thermostat was replaced relatively quickly and unit is working fine. Service tech was courteous, friendly and knowledgeable.
Received a text with a picture of technician and brief bio - which allowed me to identify individual when they arrived at my house. thought this was a great idea and made process very comfortable for my wife and I. Individual wore proper PPE and was very respectful of our health and home. He was able to quickly diagnose issue and patiently discussed options available and pros/cons of each. Eric was our technician. He did a great job of servicing our issue and representing Reliance Heating and Air Conditioning. Would highly recommend your company to everyone we know.
Very satisfied with the part replacement and the professionalism of the technician. My AC unit was repaired the same day, which is great. He showed up within the time window given, was extremely courteous, and took the time to explain all of his recommendations and my options. The text message that is sent ahead of time that gives you the technicians name, picture, and a little bit about them is a nice touch. I will definitely use Reliance for all my future AC needs!
Everyone that I’ve dealt with at Reliance has been so nice and so professional- from reception to sales to installing to maintenance. So many HVAC companies out there- I’m very happy with my decision going with Reliance. I highly recommend
Very reliable company.Very pleased with the service. Customer service, technician and installers very proffesional.
Very professional. Explained things very well. Will continue to use them.
I own a commercial building and had one of my 24 year old systems quit.I called and Daniel came by the same day and gave me a very competitive quote for a new system. I did approve the quote the same day and told me his team would be their the next morning. At 6:30 the next morning Jose and Roberto showed up ready for action. Needless to say they completed the job flawlessly the same day and were cognizant that my business couldnt be interrupted during the install. They gave me updates as the day progressed. They did an excellent job cleaning up after the job was complete.I would highly recommend Reliance Heating and Air Condition and will definitely use them in the future.
Very informative when discussing details of a new AC system and helping us decide what was really important to us in picking a system. They had better prices than the other quotes we received. Everything was timely, as promised, and left our house clean after the install. Highly recommended
Reliance has been my go to heating and air conditioning company for the past 18 years. They have provided excellent service at a fair costs and would highly recommend them.
Incredible experience… I was referred to Reliance from a friend. I had spoken with two other large companies in the Valley. Daniel and team exceeded all expectations. Smooth and simple. Said what they did… And did what they said. A+
The installation performed in October 2020 was outstanding.
Excellent service: knowledgeable and very responsive. We confidently purchased an air conditioner for our rental property and are very happy with the decision. Also, we had some questions about our overall system at our primary (new) residence. Daniel came over (on a late Friday afternoon) and reviewed our system going into significant detail to help us completely understand the heating and cooler system - free of charge. Very impressed.
Reliance as a company is second to none. Their personnel are professional, experienced and care about what they are doing. From the time their salesman Daniel came to see us to the completion of the installation it was a pleasant experience. Following the installation Daniel came by to make sure all was well.Reliance pricing was competitive and the product delivered and installed was a Trane. What else is there to say.I recommend Reliance over any other HVAC contractor.
I called in the middle of a hot day to get AC serviced. Even though they had a full day technician Daniel Grimm was able to fit us in. He was courteous, professional and efficient. Our AC was back up and running in no time. Much appreciation to Reliance and Daniel. I would definitely recommend.
Reliance is a terrific company and treats their customers very well. They are very honest and fair! Recently they just installed a 10 ton rooftop unit for MVBC! Daniel their PM was great to work with and Dalen the owner is top notch! A++ guys! Thank you!
Ive been using Reliance Heating & Cooling for around 15 years and refer them to all my real estate clients. They are honest, professional and reasonable. I highly recommend them.
Ive used Reliance twice and been impressed with the service both times. Not only did they get out quickly and do the job right, there was no high pressure selling for some other service. Ill definitely use them again.
Reliance Heating and Air Conditioning has been my choice for service and equipment for many years. They’ve always been honest, never tried to sell me something I didn’t need. Their service techs are professional and efficient - always on time, get the job done and out the door. I would strongly recommend to anyone. They stand behind their service.
Great experience, needed a unit checked out to make sure everything was working as advertised. Everything checked out, coils cleaned, great customer service, no pressure to change or fix anything. Honest guys with Excellent customer service. Reliance just gained another customer!
Our technician, Geoffrey, was great at explaining the nuances of our HVAC system and what repairs (minor) were currently needed. He was very thorough, polite and professional.There was no pressure to up sell any services but he explained what would be needed in the future based on the age of oursystems.Bottom line, we feel very confident with this company and plan on using them for all our future work.
I chose to use Reliance Heating and Air Conditioning based on their great online reviews. I called at 4:50pm on a Friday and was able to schedule for them to come out the next morning at 7:00am. They arrived on time and fixed the issue with my AC.
I was very pleased with Alex as he was very careful of protection with mask and shoe covering. He was very professional, and did all tat was necessary to correct the problem. He explained to me about the unit being old, but that I may still have a lot of use from the unit. I thank the co. for being so prompt in having someone here as soon as possible.
We have dealt with several different heating & ac companies over the past 40+ years and have been very happy with the service that Reliance provides. The technician is very helpful, works quickly and answers any questions. Even when we called the office to ask extra questions one time, we were treated nicely and respectfully. They have been servicing our home systems for over 2 years.
Our air conditioner told us it was time. Danny from Reliance was referred by my coworker. Price was right in the middle for what I had checked around on for Trane units. I don’t haggle price....I expect results. Once I signed off they were quick to install. Pretty basic service for the valley.Where I am impressed is how a company responds when problems arise, as they usually do. We had issues and Danny nailed each one shut. Danny proved why he was referred and made sure his company’s name held true to to his referral.My only problem is I think this Trane unit is going to last so long we can’t put them to the test again.Thank you Reliance and thank you Danny.
Wow! My husband and I were so impressed with the performance of this company from start to finish. Each person we encountered was helpful, knowledgeable, and professional. We called about our air conditioning unit on Tuesday, and within an hour Geoffrey was at our house. He explained what was going on with our air conditioner and gave us several options. Once we chose to go with a new unit, he continued to help us through that process. The next morning, Daniel arrived promptly and on time to take measurements. He then told us we would be able to have a new air conditioner installed by Thursday morning. On Thursday morning, everything went smoothly and as planned. We cannot stress enough how appreciative we are of Reliance Heating and Air Conditioning; they are outstanding and highly recommended! A++
We are very happy with this entire experience from start to finish. When we initially called to get a quote, Daniel returned our call with in an hour. He was out to our home that day and was very friendly and thorough. The quote he gave us was lower than other companies. We had other companies lined up, but cancelled them after speaking with Daniel. We chose Reliance due to their great customer service. On the day of installation, they were there when they said they would be. The installation went very smoothly and successful. They cleaned up everything at the end. We would recommend Reliance to everyone.
Weve been using Reliance for eight years and they have always been friendly, knowledgeable and fair. Thanks for taking care of our A/C so well!
Technition was on time, knowledgeable & very professional. He made an effort to see that all of my problems were solved. I was lucky to get service on a Saturday and just a few hours after I called. Thank you.
Reliance is a very informed and customer sensitive company. We have gotten tremendous customer service and I have been educated on everything that they do. Our bills have come down and would highly recommend them to all. They are price sensitive and only recommend what is best for our situation and what we are trying to accomplish. All techs, sales people and they owners are very knowledgeable and it is a breath of fresh air to feel great after talking with them at our house.
Daniel and the team from Reliance were amazing. The price, service and information provided me was second to none. Being an out of state customer I was put at ease after speaking with Daniel. The job went smoothly and my tenant and I are both thrilled with the results. Thank you for making the air conditioning replacement an easy and seamless process
From the start, I was impressed. Response time was on point. Daniel came in, ran through my current AC and gave a great detailed proposal on what needed to be done and how to maximize the efficiency of our home. When it came to install, Jose, Enrique and Roberto did a very detailed and clean install, made sure I knew how to work my new system, cleaned up everything and were in and out in the time they quoted me to get it done. Really couldn’t ask for anything more. If you need a new AC, I highly recommend!7/14/2020. Just had Geoffrey come out for a 6 month check up. Very professional, very mindful of distancing, cleanliness and really just had a great attitude. Great job Reliance, you have a long term customer out of me.
Daniel was very professional and knowledgeable. He gave us options and was prompt. We are excited to get our A/C installed within the same week!
This company is fantastic. My experience with them started last summer when I had my 14 year old AC die. After reaching out to a few companies, these guys were super responsive and quick to get a tech out to assess the situation. 2 days later they had a new system in and running. Ive called them for a couple other things since that time, and everyone I have dealt with has been super responsive, professional, knowledgeable, personable, and transparent. Finding people you trust to work on your house can be as challenging as finding a good doctor - I will continue to work with Reliance, and am happy to recommend them to anyone in need of HVAC services.
Ive been using Reliance for several years now and can always depend on them. Theyve installed new systems for me, handled maintenance, and repairs. They are very responsive, professional, and honest. Highly recommend them!
Second system for Reliance in 14 years. New split system installed on 9/19. Started at 6:30 am finished at 12:15 pm. Worked hard, cleaned up, technicians very experienced. Did a very good job of taking care of me when air completely out.Fair pricing, prompt service. Company has high degree of business ethics. Very satisfied.
We had our appointment to have our new AC unit installed at 6AM. The technicians arrived on time and did not waste any time. As soon as they announced their arrival, they started working on the project. The team of Jose and Enrique were both very professional, friendly and polite. They worked clean and very organized. After the main job was done, Jose took time to give me a tutorial on how to use our new thermostat. He also explained the features and benefits of the new unit and how it will also save on our electric bill. After the installation was complete, it was very nice to see how clean the work was. Were very satisfied customers.
I have used Reliance for over 9 years because they continually provide quality products for great prices. They are very knowledgeable, respectful, and show up on time. You never have to worry if the price may change from the quote or a mess left behind.
Great company with fast and reliable service. Daniel was out there quickly to assess the situation and to answer any questions I had. Didnt feel like I was being overcharged or talked down to. Was informed throughout the entire process of my new AC install. Every employee that I interacted with was very respectful and helpful.
Woke up on Saturday morning with the AC not working. I tried getting a couple of the large companies out to fix it but they were more interested in selling me various service plans that I didnt want prior to them sending someone out a couple days later. I called Reliance and Daniel was out and had it fixed in under an hour. They didnt try to sell me anything and just fixed my AC. I was given a fair price and he did great work. Reliance will be my first call for any service in the future.
Knowledgeable, courteous, accommodating and honest. Pricing was fair right from the beginning vs other ridiculous quotes. A great experience from the office staff to the technical staff. Thank you!!
My furnace is now working properly, following the repair.