My families experience with Chase speaks volumes about his character.I called Chase for advice due to a major issue I had with a different A/C company.I wanted to receive sound advice from a trustworthy, competent, experienced, professional A/C installer and servicer.I did not know of Chase, nor his company, before the call.I read some of his reviews and hoped for the best.Chase, knowing I was out of the area, and that he could not service our A/C issues, due to the distance, still was so very kind and spent a very generous amount of time speaking with me on the phone.Chase was very polite and cheerfully and addressed our families A/C installation issues in a kind, compassionate and caring manner, patiently listening to my families horror-install story.Chase freely afforded to my family a great deal of quality, honest and sound advice.You dont meet very many business owners in this day and age like Chase, sadly.I wish he were closer, as we would love for him to service our families A/C needs.The least we can do is to write this well-deserved review; we are honored and blessed to do so.Thank you so very much Chase!We really appreciate your time and assistance in finding a solution to our installation issues.You all are truly blessed to have him and his company in your area.May our Lord and Saviour Jesus Christ richly bless you, your family and your business, Chase.100% recommendation, without reservation :-)!!!
I called the emergency line on Saturday at 7:25PM because my AC had stopped working and the house was at 86 degrees. I spoke to Chase, and he was able to get my house on the list for the following day on Sunday at 4:00PM. The AC was fixed very quickly within 15 minutes and the house has began cooling down. Thank you for your speedy service in under 24 hours. It was very important to me to get the AC fixed as quick as possible as I have a puppy. I definitely recommend this company and will share with anyone else who needs repairs or AC help.
My wife and I are more than happy with the service that I have received so far and will be using Valleys Best Heating and Air Conditioning for all of our future needs. General Manager Chase Sexton is the most professional and nicest person I have ever worked with. He truly cares about your needs and will do whatever it takes to help. Their prices are very reasonable and the service is top notch.Our family has been in our home for 8 years and have always struggled to keep the house cool in the summer months. After, Chase assessed our situation, installed our new units, replaced some ducts in the attic, and added insulation, I am happy to report we just received our best energy score from SRP with the lowest bill ever!It was definitely a worthwhile investment if you are looking to improve your comfort and your energy bill. I would highly recommend Valleys Best Heating and Air Conditioning LLC.Thank you Chase for looking out for our family and being a true profession!
Best service we have received in a long time! This company is on time, reliable, friendly and most of all clean! I wouldn’t hesitate to use them again or recommend them!!Thank you!
More like Valleys worst. My home warranty picked this company for my AC not cooling issue last month. 5 weeks, 2 start capacitors, 1 control board, 90° nights of restless sleep. I, my wife and 2 daughters were duped. Conversations with Chase were not optimistic, but felt like he was blaming me for a faulty ac. Are you kidding me. They just put bandaids on. I received authority to change service companies, my AC is working tonight after a new condenser fan motor was installed. It took 1 hour to do the job right. Couldve saved weeks of misery. Beware! Dont hire these guys. They will lie to you about amp readings to not have to do their jobs. Pretty obvious what the problem was said our new hvac company.
From Chase, the owner, to all the people who showed up they were very responsive and the pricing was great. Any issues were handled right away. Highly recommend.
We recently had our air conditioning replaced and I cant say enough positive things about the experience. Replacing an air conditioner is not a fun thing to have to do. Its a large expense and a large overhaul in your home. Chase was very patient and thoroughly explained all our options and pricing until we were able to select what would be best for our home. The technicians who completed the install, Elmer and Jon, were so professional and respectful. They worked from morning until evening to get the job done and came back the next morning to finish up on a weekend! It was a huge job and they were quick, thorough, and efficient. In a time when good service, reliability, and general empathy is tough to find I cant say enough how much we appreciated the entire experience. We had several local companies bid our job and valley best was by far the most thorough. Save yourself a headache and just trust them to do what they do.
Just wanted to let you know that this adjustment for the a.c. turned out perfect! I actually have a constant temperature throughout my home finally! I wanted to tell you (and the whole company) thank you so much! This has been bothering me for a year and I didnt have 3 grand to fix it (which is what the other company told me it would cost) but not only did you all manage to get me exactly what I wanted, but all for less than $800! Thanks again for everything!
I am soooo impressed! John arrived when he said he would, knew exactly what was wrong with our a/c unit, pulled the part off the truck and had it working in about 10 minutes! Very courteous, knowledgable, and honest - 3 must haves in an air conditioning repair company. I highly recommend Valleys Best and will definitely contact them again for any a/c problems.
After filing a home warranty for a failed air conditioning system I was contacted by Valleys Best Heating and Air Conditioning. The entire process was effortless as it combined an online warranty claim, a quick and polite phone call from Valleys Best Heating and Air Conditioning, which resulted in a new condenser motor installed by technician Elmer. Our condensing unit is 25 years old and we were concerned that it might be time to replace it. Overall the process was a pleasure and I am glad the Elmer was the service tech. Elmer was professional and polite. Luckily he had the correct size condenser fan motor on his truck. The only downside was that he had to cut down the motor shaft-which just took him more time (in the hot sun) to complete that task, but no gripes from us for that! Thanks for the hard work Elmer! He also had to replace a capacitor for said fan. I dont know if it was luck but our brand air conditioner, Trane, happened to be the same brand that Valleys Best Heating and Air Conditioning sells, installs and services. Maybe that was why he had the correct fan motor and capacitor on his truck? Either way were happy to have our air conditioning system up and running again. Thanks to Valleys Best Heating and Air Conditioning, and Elmer.
Always a good experience with this company. Very professional. Bought 2 new A/C units. No problems and great follow-up.
Stellar service. These guys needed to come out multiple times in a row to fix our heat and did so by ensuring we got the best price and they targeted the exact issue. They did so when it was convenient for us and I am so happy with the finished product. They weren’t pushy about needing a new unit, they did give us a quote for a new one when we are ready but didn’t try and sell us something we don’t need right now. I appreciated their honesty and very hard work.
AHS assigned Valleys Best to fix my A/C unit after was out for three days. Adam the tech got the job done within an hour and left with a smile. This company employs the best and lives up to its name the Best I truly appreciate their quick service respond, especially my thanks goes to Marlene the office Mgr who contacted me immediately and scheduled the work in the same day while other companies didnt respond, have no openings, or made the excuse which was worse than guilt by saying: we dont serve A/C units on two stories houses, Absolutely ridiculous answer.It was my first time using Valleys Best, and it wont be the last. You all earned A++++++ today thanks again
I called several places to come and check my A/C. This company was professional on the phone and they got a technician to come quickly. I have an Airbnb with guests staying there. It was important to get it fixed quickly. Adam came out and was great. It turned out it was a simple fix. He could have found something much more expensive that was wrong but he was honest and had it fixed in 15 minutes. I will definitely call Adam again to fix our other properties when we need an A/C repaired.
Our AC went out and within a couple of hours, their technician came to our house, fixed the problem and we had cool air again. Great prompt service!
Our old AC- Furnace died. There were some problems with the correct tonnage ordered by our home warranty company. People can praise great service when everything goes without a hitch. The real proof is how they respond to problems. Chase managed to get the correct unit for installation the next day! And brought us a great heater to keep our house warm yesterday and last night. They are indeed the Best!
They went above and beyond to service my needs. My a/c needed special attention and Valleys Best did not stop till everything was perfect. I appreciate the honesty and this family owned and operated business and the attention they pay to the best customer care. Thank you so much!!
My air conditioning went out first thing in the morning today. I called at 7:02 am and had a tech, Adam, arrived just 1 hour later. He was quick to diagnose the issues and was very clear in explaining all the things he was doing. Best part was the price...no trip charge and he only charged for what he did. Awesome experience.
I wish my experience was the same. I am going on 10 days with a broken ac and the company has become MIA and not filling their report as required. They have not reached out to complete repairs.
Had the Nest installed by Adam, very prompt and communicated exceptionally!