Honest professionals. My old Rheem AC unit went bad Friday due to failed condenser fan motor in the middle of hot summer, and needed to find replacement motor and matching capacitor quick. Indoor Comfort Supply was the only store I found open on Saturday, so I called to try my luck. Eddie took time to understand what I need and made sure he had the parts I need before I made the 30 minutes trip. when I was in store, Eddie and partner patiently showed me how to wire correctly. I also brought the old capacity for the compressor, but Eddie determined it was still working and told me I didnt need to replace that one. Honest, knowledgeable professionals. I strongly recommend Indoor Comfort Supply for all your AC needs.

The capacitor for my A/C went out on Friday night, and I was searching for a replacement part.After a couple hours of searching on Saturday morning, a local business directed me to Indoor Comfort Supply, and they had exactly what I needed.I was home and had it installed within a few minutes, cold air is pumping again - and we’re all feeling better.

Ordered 2 stainless water basins for our church to replace rusted out old ones. These are extremely high quality in my opinion, they came with every thing needed to operate. I just bolted them on and plugged the water supply line in. I will definitely order from them again.

Ordered media pads online. very slow shipping from PHX to Tucson and didnt even include mounting hardware. I shouldve ordered from a more reputable company

Always extremely helpful, kind & easy to work with! Thank you for all that you do for us!

Great service, great guys!

This is your GO-TO for retail HVAC needs, period. I RARELY write reviews, but this business is rare nowadays in terms of their knowledge, patience / willingness to help, ability to source parts and their excellent pricing. The REAL DEAL. What is not to like?

I love the fresh air and energy efficiency of evaporative coolers. You can keep them maintained and running easily if you are an average home do it yourselfer. When you need parts this is the place to go in Phoenix metro. Good website and they will actually answer the phone to answer your questions. Skip the big box stores and take your business to a fabulous small business.

I just walked in to get a quote on a new roof mount cooler and was met with a know it all attitude. The counter guy acted as if I was supposed to know what they needed. I asked if there was an outside salesperson and he said nope. I’m not sure how these guys are in business this long. They must be the only game in town and they act like it. They don’t need my business I guess.I came here because I wanted to support local businesses but this is one local business I’ll never step foot into again!!! I guess it’s Home Depot for me.

I had a great experience with Indoor Comfort Supply. I called the shop with some questions and the phone was answered by a human on the third ring who was able to answer all of my questions. My new swamp cooler pads shipped and were delivered exactly when promised.

I ordered a part from indoor comfort supply it was susposed to be delivered by Fedx it never got to my home I called back talked to Eddie told him what happened he was very professional at the end of the day I had my part . I would recommend this place to everyone that needs swamp cooler parts talk to the guys at indoor comfort supply on cave creek rd thanks again Eddie Hopper

Great service. I got on sale pricing on Tuesday. Glad I found out about them. Phoenix Manufacturing Aero Cool Pro Series wont sell direct to homeowners.Got everything I needed here👍

I have used Indoor Comfort Supply several times and each time I have received Excellent service from Brian. He is very knowledgeable about the products and gets things done in a timely manner. Thanks Brian keep up the good work. you are an asset to this company.

Outstanding customer service, placed my order online on a Sunday, product shipped early Monday morning. After I promptly received the order I ontacted customer support thinking I was missing a part in the box. Bryan immediately sent out a replacement without question. Turns out the original order was correct, I emailed Bryan and told him it was my mistake, nevertheless he shipped me the part I was looking for and picked up the return shipping for the second order. Indoor Comfort Supply went the extra mile for me. This is my second order with them, customer service and great products set them apart from the rest.

I just wanted to say how much I enjoyed my first online purchase. I had been looking for a switch for my swamp cooler for days at several electrical companies with no luck. Finding Indoor Comfort was such a relief in that they had the exact switch I needed. I placed my order and a couple of days later I received the switch in the mail. The exact switch mind you and not something that I had to jimmie or tweak to install. Thank you folks at Indoor Comfort for the professional service and for making my first online shopping experience a pleasurable one.

Have been to their counter many times. Many times more than I purchased a part for my HVAC. Very knowledgeable, courteous and professional shop. Quote from HVAC Company was $2500. Online parts supply was $800 for motor alone. With past knowledge, and a little time, $320 to get my system back up and running as good or better than before the breakdown. Thanks guys for your help.

Hello everyone,I am writing this review to let everyone know how awesome of an experience I had today with Brian Robert, the Owner of Indoor Comfort Supply. I called to order replacement pads for my tired Adobair Mastercool EC630 and a lot of needed maintenance items. (They have a breakdown of most cooler parts like our military maintenance technical manuals). Made in the USA items are hard to find these days and Im sure everyone knows that. Being in the military for over 23 years is why I try to buy only in the USA. (Actually if you go over seas, everyone loves made in the USA products). I love my country and the great people in it. Brian was very knowledgeable, respectful, and funny. Part of being a great company is to offer the customer the best price possible for the best product. Brian sure did this by offering a military discount to offset the shipping. Support from organizations like this is why our country is great. Thank you for supporting the military and for selling a great product.

Excellent service

Very knowledgeable staff helped me get an older evap cooler running with a few extra parts and little planning. It was great talking with the staff who helped me determine the proper switch setup, duct setup as well as the best mounting options and upkeep. Highly recommend them for sure.

I purchased my AEROCOOL TROPHY SERIES. last year and was able to use it for 2 months, I had some problems at first, but this year and after dealing with the slight problems, this system is GREAT,.. We have been in the triple digits all this week 104-106, I turn it on by 8a.m.. (LOW)and it keeps the home comfortable, by the evening when the sun does down, it actually gets chilly in here, and very low humid air inside. The staff was quick to assist with my problems, and get the system running. I searched thoroughly to make sure I bought the right cooler for my money, and I did, Thank you INDOOR COMFORT SUPPLY,.

The best place you can order any cooling supplies online. I live in Utah and have never seen the store. They were the only place that sold the swamp cooler parts I needed. When I purchased the wrong parts and needed to return them, their customer service was above and beyond anything I expected. Im sad i cannot work with them further (because my swamp cooler is working now). If I need anything further this will be the first place Ill go!

They are very very knowledgeable and really put it out there for anyone who wants to know an answer. From equipment to parts assembly for projects no matter what size.You call for any kind or type of home service to come over. Heres where those guys get there stuff and parts for their jobs they are working on.

Great service, bought an evap cooler here way cheaper than Amazon or the big box guys.

They did a great job! Parts were right and advice was 100%. Thanks Indoor Comfort Supply (Scott & Brian)! From Kirk

I go there to get evap pads. Always very friendly n helpful. See ya next time

Great staff and people fast and easy help. Got recommended by a friend and willing to buy from them in the future. Thanks.

Great shop, purchased new motor, pulley, clamps, brainbox and thermostat for an older swamp cooler and after 7 years my buddy is back chillin...thanks fellas!

Im designing a cooling system for my RV garage and needed some help picking a bigger unit. I went in on saturday and the guys were awesome, helpful, knowledgable and patient.Thanks!

Polite/friendly over the phone,timely shipping,fair pricing. GOD bless the United States.

Excellent service, great prices. They tested our capacitor and helped us select replacement parts.

Been coming here for years! But at the other location I my experience today was horrible! Guy that help us needs to learn customer service! What a jerk!

Knowledgable, professional, educative, free advice, customer service at its best

Went for a contactor they tried to charge me 50 bucks went elsewhere found it for 13

Good place, i liked the service, and the rep.

Good place with good advice

Quick and knowledgeable.