Fernando Suarez is amazing. He is honest, kind, very thorough and professional. He is super available; he answers his phone a lot, returns calls and emails fast. It was clear that his primary goal was creating a solid working relationship between the two of us. Having arrived at Fernando Suarez office in a panic and with a lot of concern about my taxes and financial problem. Fernando Suarez team as good as it gets when it comes to understands taxes, and the laws surrounding them. Next, they helped me understand financial planning and assessment strategies for my long-term goal. I was able to maximize my deductions without any of the added pain Ive become used to when dealing with other tax professionals or services. In contrast to past experiences, where I gave my info to someone or plugged it into a program and essentially became a cog in the wheel until my taxes were submitted, it was certainly a great experience to feel part of a team with Fernando Suarez. His team works hard for their customers! He constructs his explanation is fact and simple context so you can understand the situation clearly. It didnt hurt that despite the excellent service they provide I somehow walked away with more money in my pocket and a bigger tax return at the end of the day. I will definitely be coming back for years to come!!Thank youFernando Suarez TeamHere are some of the photos they had on the tv screen at the waiting area...
OMG this place is marvelous the person that do my taxes Sandra Diaz she is efficient on time knowledgeable of what shes doing she gives good advice answer question courteous I would recommend her to anyone and all the staff is courteous overall best place ever to do your taxes
My consultation was not so great. I dont feel that the accountant took the time to find out exactly what help I needed. Therefore, I am not sure if they are able to provide the services that I need.
They never showed to me that they had the best interest of my needs and failed to provide reasonable care. I regret doing business here and I do not recommend their services. Here are my reasons:1. No continuation of business. My assigned accountant quit the firm, and I didn’t know about this until a month after. They didn’t follow up with me as a client.2. Bad communication. I called for weeks to their office and they kept saying that they were leaving messages to this “accountant”.3. No follow up. After taking my documentation, he never did anything. I kept calling and emailing, and I was told that “I was the next one to be worked”. I never was!!!!!!!!!They had the audacity of telling me that I was the last person they had on their desk, but if there were other people coming in, that they had the priority.To be fair, I am giving a two star because they didn’t go “no contact” with me and they sent me an email confirming the extension to file my taxes. TWO DAYS AFTER THE DEADLINE.These are extraordinary times, but this is service and people who value their time should steer clear of this place and look for a business who value their time.
Sandra made it so easy to process and file our tax return, even though it was more complex than the typical return. He was awesome! Very knowledgeable and efficient in getting the work done.
Ill always go here to file my Business taxes. The employees are top notch and knowledgeable. The person who help file my taxes, I think her name was Bianca Sanchez, made the process easy every step of the way!
Friendly service, knowledgeable tax professionals.Treat your with upmost respect and individualized attention to expedite your tax needs, I witnessed them do everything within their power to help another customer get all of their documents in order and ready to submit
I would highly recommend this business. The Customer Service is exceptional.
Excellent customer service, they really help people, always full, but the wait is worth it. Most of the employees are bilingual
Professional and friendly service.
This is THE most professional tax preparing company Ive ever came across. The head accountants are extremely knowledgeable in their field and have a firm understanding of what theyre doing. Extremely competent and willing to go the extra mile for their clients. Empire tax professionals provide stellar service and have the experience to service their clients best! Highly recommend...
Came in to do my taxes 2 years ago, paid $200+ to get it done. I recently go a letter from IRS saying my taxes were never filed. Went back to see what happened and they input the wrong social in their system but never filed them anyways. Maria helped me refile them, but then charged me another $200 when i asked why I was told it was because they filed my sales tax in the past. Either way now I have to pay penalties for not filing because of an accountants fault. Nice people here but didnt like how I wasnt even given an apology for their mistake & charged twice to do my taxes. Not cool.
I went to Fernando Suarez to do my taxes because of the good ratings on google. The place seems to be a really nice place but my experience wasnt good at all. I walked in, the first question they asked me was am I Spanish. I said no and sat down and waited my turn (about ten minutes). I went into the little office and showed the lady my w2 form and my 1099 form. She looked at me and said oh thats not good. Long story short she said I would get back an amount that didnt sound right. She was making it sound as if she did not want me to file my 1099 form. I excused myself and went down the street to liberty and they have gotten me back about 3 times as much without making me feel out of placee or as if I was doing the wrong thing for trying to file both my forms. My boyfriend was also looking forward to doing business with his own people but now is also going to be going to liberty taxes.
I had that lady Bianca, very arrogant person and she dosent do what she is supposed to.
Work of Excellence and serving the Brazilian community with promptness and dedication, absolute satisfaction, gratitude
7 years I have only come back to her with amazing customer service. I trust her and love her. Thankful that you recommend quiet as it is an extra, but I have been audited twice. Well, H&R covered my, you know what 100%? I didnt pay an extra penny or have a problem with it. Every time I have questions, the staff at this office is more informative and personable :)
Our tax professional was excellent! She did a quick job, understood our situation, provided great advice for the future, and was a pleasure to work with Just the PPP Loan
Excellent staff and unmatched service.It is where you can close your eyes and trust that you. . Business is in good hands.
Good job.
Good service and employees are very good professionals. I recommend going to Fernando Suarez Income Tax. They have good quality and support.
First time. Very professional and all the staff is very hospitable. They made their best effort for my case. I will return the next time I need the services for either taxes or business advice.
Very well for the good attention of Mrs. María Leonor, her explanations for that reason we continue to come for her services
Very good service
I have been taxing here for 3 years and I always encourage myself a lot thanks a lot,
I do not recommend this place. Call for information and a very spoiled lady with the voice of being 80 years old on the phone treated me as if she was about to lose her plane.
The best,, 👍👍👍
Good service and excellent quality.
Very professional