I usually don’t get my nails done often but this was the worst experience yet going here, the men in the back are rude and talk about the clients the man that did my nails was rude kept huff and puffing like I work in customer service this was a mess I didn’t do anything to deserve the treatment, the lady who did my feet was extremely nice! My birthday is the next day like this was a huge inconvenience.
Best experience and I’d recommend giving them a try although I won’t and don’t recommend the gel set cause it doesn’t last as long as the acrylic nails. I’ve been doing daily normal none strenuous tasks as I have carpel tunnel and my nails chipped after a week where as I’ve never had this happen with acrylic. It’s also not priced like in the hood so expect to pay a bit more! Oh an they don’t push back the cuticles so it looks like you’ve had nail growth for a min if you get what I mean. For the price they should.
This Nall Salon is very organized, clean, and the employees are very friendly and accommodating. It is so convenient to make or alter your appointment there through an app sent to your phone as a text. Whats even more interesting is that you can request your favorite Nail Tech. Upon entering the Salon and getting into a chair youre offered something to drink...I usually choose Champagne! I love this place!
So Review Update: I went last Saturday to get my nails done. I was able to get a last minute appointment and was super happy about that. They had my regular color Funny Bunny.. love that color) and I sat with Amy very nice girl but quality of service a 2. I had 3 coats of polish. Now this color is like a cloudy white. Very neutral well supposed to be anyway. Three coats makes it look straight white. She said it was because of me taking the acrylic off my nails were ragged but I’m certain that where the filing and shaving down come in at. She did not start the polish at my cuticles so the polish was very visible and bubbly from the start and the polish on the nail bed was completely uneven. My sides were sloppy. It looked like I did my nails myself with my left hand. I didn’t get a massage with my manicure no lotion just a bunch of oil. I hate to do this but they are pricey and I would like to get my money’s worth. Gel manicures should be lasting at least 2-3 weeks with proper care not less than a week. Because I liked the customer service I am going to go back for a second time and be sure to sit with someone else.
Awesome customer service and I will definitely go back but unfortunately it felt like the woman who did my nails was in a rush or something. The polish doesn’t cover my whole nail and there are a lot of bumps. I got my nails done three days ago and one already started peeling. I’m upset only because the woman was really nice and I’m sure she does a great job but she really pushed me to get gel and didn’t do well at all. I will definitely ask for someone else next time. If the quality continues I’ll have to find somewhere else to go.
I’ve only been going here because of the location from my house and of course the complimentary champagne/wine/or mimosa. However, the chairs are low and wide and uncomfortable. Some of the techs try to pressure you into gel polish, which I still don’t care about. It’s usually crowded and not luxurious anymore because now it’s getting worn out and ghetto. I’m an interior designer, so I pay attention to everything related to comfort and design. (Lol sorry not sorry.) Other nail salons nearby lately have had better service and cleanliness...they just don’t serve beverages. 😕My nails were okay... acrylic and natural. Only 1x it looked like I did it myself. I never had a good, caring experience with the older ladies or the men for some reason. They always rush me away. The younger ladies were nice and can hold a conversation and they like there job.
I get so many compliments on my nails. Ive been going there for yrs.Ask for Tracie, you wont be disappointed.
Omnia is where you go when you want the best nails, pedicures, eyebrows, eyelashes, and more ! Lilly is my nail technician. She does an excellent job and always materializes my ideas for designs. She is friendly, funny, and makes me feel super comfortable. Thank you Lilly!!! And... Omnia spared no expense on making sure that clients are socially distanced and protected while receiving services... thank you Omnia!!!
I love this place! The technicians are able to do styles that are in demand and popular. It is modern, clean, and they give you a beverage. I wish they could sell alcoholic beverages but I guess not yet. They inspire me to open my own nail salon. Their prices can be a bit steep. You do get what you pay for. I like going to the younger technicians bc they shape nails the best but the older techs are great too. Very nice and personable. If you run into a problem, which I have, with a technician. They will resolve it on the spot. They need to get rid of one tech bc he hurt my bonus daughter hand and was rough and mean w her. She was nervous about getting her nails done. It was uncalled for. The manager was apologetic and seemed to be annoyed by the techs behavior bc he often has issues. They need to retire him honestly. Other than that💕, this is my spot.
Great service. Excellent product. They pay the customer special attention every time.
Well, lets start with how professional and cleanliness the salon is. My sister and I came in today and was greeted with so warmness. Our attendant, Lynn was/is the business. She made sure my sister and I were comfortable and also shes knowledgeable about eyelashes and how to maintain them. Also, they give complementary drinks 🍸. I truly appreciate the service that they gave. Did I mention that give complementary drinks Hahaha. My tip my hat over to you guys. Thanks.
I have been wanting to find a nail salon closer to my house and decided to try this place since it looks big with lots of nail techs.The equipments were not clean and the place was dirty in terms of little things like the chair and sink, etc.What really upset me was that they don’t follow the pricing they listed on their website. I got a liquid gel set for $65 when the website said $50 and an eyebrow wax for $15 instead of $10. I didn’t realize this until I got home and realized that my total was way too high.There is also a 5% surcharge on all payments in credit or debit because of the pandemic and tips can only be in cash.After $84 I won’t be going back here. Also the receptionist who picked up when I made my appointment was just plain rude.
This was my first time visiting Omnia and it was a great experience very relaxing and comfortable they serve Water, Wine, Champagne and Mimosas while getting a pedicure while sitting in a functional massage chair. But from the looks must have an appointment
Loved being able to book an appointment and as soon as I walked in, I was serviced. After getting liquid gel nails ( Michael recommended because “it last longer”) 5 days later, my middle finger nail popped off. I was pleased when I called they asked me to come back inside and fixed the issue. Well today, another nail popped off. After paying over $150..... completely unacceptable! Did I forget to mention all of my nails are a different shape. #nonsense
Amazing Clean. Fast and Efficient
Great folks very hospitable, very clean and sanitized, fantastic skilled technicians, my nails are just gorgeous 😍 👌
Professionalism is lacking at this establishment. I came in for a gel pedicure and a full set. Everything seemed fine until 2 nails popped off after 4 days and the gel polish came off of two toenails around the same time due to the tech forgetting to apply the base coat. (I made that mistake when doing my own gel manicure my first time doing it which is how I know ). When I called the receptionist seemed to have an attitude and was very unapologetic about it . When I came in my toes were fixed fairly quickly but I sat Unacknowledged for 35-40 min waiting on my nails to be fixed so I decided to leave and will not be returning.
Don’t get me wrong the hospitality here was very nice. They asked me if I wanted something to drink. It was nice. But the amount of money I paid for in my nails to already look like this week later is not OK. My nails look horrible like I’ve had them for over two weeks and my toenails chipped already. Also the prices you see online is not what you are going to end up paying at the end. They add random stuff and it DOUBLES your payment. That was my first and last time going there. Take your money elsewhere 😭😭
Went in about a week ago, and the service was just okay. You are definitely paying for the amenities in my opinion (like the Mimosas, Wine, etc.). I received a hot stone pedicure (which I received a gel set, since you can’t use the nail dryers in the age of Covid). The service was professional, however the gel set didn’t last in the slightest and it wasn’t all that amazing when I first received it either. This location was fairly crowded as well (even though Covid precautions are taken such as temperature checks upon arrival and dividers set up between every chair). However, I went because I wanted a pedicure for my birthday, but that would be my first and last time visiting.
I went to omnia for the first time last week, the appointment i scheduled i asked for a full acrylic set. when i arrived Antoine did my nails, he didn’t ask whether i wanted acrylic or something else, he just started doing hard gel which is twice as expensive. He said it would cost me 95 dollars for tips and a design. At first I said no because that is double what i normally pay, but i had been looking forward to the design that i wanted so I ended up just telling him to do it. He then takes out this gel which I have never seen before, put a large layer on my nails, said it may be hot when i put my nails under the UV... it was so hot i felt like my nail beds were going to burn off, it was honestly so painful I thought to myself something must be wrong. I managed to get through the process, he did an ok job they looked good so i still tipped and left, he told me hard gel is better for your nails and lasts longer. 3 DAYS LATER the thumb nail completely pops off while switching laundry. completely unacceptable given the amount of money I spent. They told me to come back in and they would fix it for free if it was under a week. I went back in and the woman who fixed my thumbnail did a great job, and she put a thin protective layer of hard gel on my nail to protectthen from getting too hot which Antoine failed to do and I didn’t even realize that was necessary until I went back. The day after I fixed the one nail another fell off, we are still under 1 week since i spent over $100 dollars on my nails here. I ended up buying nail glue from the grocery store and will be gluing them back on as they fall off. I will not be coming back, unfortunately it seems some of the other nail techs probably do a good job and it is a nice place but I am extremely upset with the service that was provided.
Nicely done thanks mrs. Kimm
This place is nice and clean and tons of safety measures in place. I go to Amy for my nails and feet and she does an amazing job! The staff is so professional and pleasant they make you feel welcomed and theyre very attentive. They serve drinks too!
I took my mother and sister here. It was their first experience. The staff and technicians were very kind and friendly. We loved our time there. Excellent quality of work.
First time visiting Omnia and the experience was great! All the employees were very professional and adhered to all covid protocols. Pedicure came out wonderful. I will be returning 😊
Love my Ms. Tracy. She knows exactly how I like my nails.
Unfortunately on two occasions my nails were done and looked great but a week later my nails fell off....which was very frustrating. I am sure it may have been the nail tech I was working with as this salon has a large following and seems to always be bustling with people.
They are so great I go there all the time and I never had a problem I love it there and my favorite nail tech is Katie she is great and Amazing
WOW! THIS PLACE IS MAGIC. Get a spa pedicure or a hot stone pedicure. It is life changing.it makes me so happy to come here. The prices are reasonable. The staff is so friendly and the receptionist is so sweet. Make an appointment because it can get busy. They give a complimentary drink. This is the ULTIMATE nail experience, more than your everyday nail shop.
Loved my visit service was great! Well worth the price!
This is the first nail salon that Ive been to that is over priced for what should be included such as a hand massage which I never received. I thought about it and its to get you out of the seat for the next person. The Gel nails with tips did not last a week without a couple of the nails falling off. Plus they charge you extra if you want long tips. I rather go to a nail salon thats not as fancy looking than getting poor quality service. Shame on you for not providing top service for what you charge your customers for. Beware of them taking advantage of you, dont be blind sided by their generosity.
Does okay work, super expensive though I don’t think it’s really worth it.
My daughter and I went there lon May 5th for a little mommy daughter spa day and paid $123.00 for both us to get gel manicures, an essentil pedicure, gel pedicure and my daughter got two designs. Both techs rushed through the services and my daughter has had the gel come off of three nails after two days. I have never had this happen before which is why I am upset. It seems as though they are becoming more careless with the more customers that they get. I will be considering going elsewhere.
Completely satisfied..Lilly did my nails full set....she is the best...super cool very friendly and professional....did i mention fast too...who ever did my pedicure also fast and wonderful she went to work...lol.....Pricey but worth it....I deserve it....PS...complimentary drinks
Very professional and clean. Just high priced but my nails still come out nice.
I went a week ago and my nails look like I never went. The lady that did my mani/pedi didnt care enough to a great job. But that was my experience. Doesnt mean thats everyones.
🥴 I’ve never left a nail salon so sad! They are the nastiest.... they don’t clean or sanitize properly! The tech who did me and my daughters pedicure rushed and it was done horribly! I would not recommend
Made a 9am appointment and was seen and seated immediately. The ambiance is extremely relaxing, great music and they offer a drink (I got a mimosa) customarily. My nails were done quick and well and just like I asked. Friendly service and they get you in and out. The only complaint I have is cost. Kinda expensive. I got a full set gel polish and it came to $81. Wow. Also, they charge a covid 19 PPE fee which I’ve never seen before. Overall, you pay for what you get. Happy with my nails
Love this place, Ive been going to Omnia for 6 yrs now.
Good service but pricing not always worth the outcome of your nails. Friendly staff!
I am completely disappointed in my service. It had been just about 2 years since I treated myself to nails because of being a new mom and coronavirus. I visited this salon before and was very pleased so I was looking forward to my appointment. I received a pedicure and full set. Both were done sloppily. The shaping of my nails is embarrassing. I wish I had noticed it earlier but I was really relaxing in the salon, something I hadnt done in a really long time. The paint job has bubbles and is uneven. Im really disappointed with the service. Maybe it was just Jonathan but I am completely bummed.
Check in was good service from Amy was horrible and unprofessional.
Omg that all I got say have to for yourself
Always great service....excellent
Very professional. I love this salon. I have been going to Omnia for the last few years. I never go anywhere else.
Professional, clean and respectful customer service
I’ve been going to this place since it was called Luxe, literally years. I typically get a full set, pedi and eyebrows/lips waxed. These last three visits have been horrible though. The first incident left me with crooked acrylic and thin nail color, but a cute color so I let it slide. Also with my pedi smudged as soon as I walked outside. Shame. The second time I went I got my eyebrows and lips waxed. My eyebrows were usuall kept thick but now they are super thin and sad looking. :( Also only part of my lip was waxed leaving one side fuzzy, not a cute look. Now, yesterday I went in for a refill because my nails were starting to lift (not cute, let me tell you lol) and the nail tech I had make my acrylic so thick and crooked it’s embarrassing. I’ll insert a picture of the worst nail as well. I paid $45 for a horrible refill and a bottle of water. So mad I would recommend people to come here. Never again.
Had my nails done along with my 3 daughters and first of my nails is different length after nothing when I left and she use the buffer and cut my hand and said it’s ok and my other daughter nails is going different directions and my other daughter have a lump in her nail from my filing it down good smh .Over price and rush your nails and not sanitizing when switching customers......
I went in asking for what I wanted and came out w a 200 bill!!! Never again!! I asked for a child mani pedi and a regular ped and tips nothing special. I don’t like how they did what they wanted and up my charge when I asked for something consistently !!!
Absolutely the best nail salon I have ever been to!!
Good experience, covid friendly, staff well knowledgeable and friendly
The service is always great!!! Lynn does my nails and she always surprises me with great colors and designs.
Great service Lynn does best brows
Service was fast and friendly did an amazing job for a reasonable price
First time going here. I got a pedicure..They got me in & out. My nails look good
Good service nice friendly and clean
Omnia is great best salon in the city
I got Katie and she was very nice but I’m just very picky so it was a little stressful..
Great place I will return
Omnia Nail spa is the best place to go for manicures, pedicures, eyebrows, lashes and amazing customer service! Lynn is the only person in the world who can wax my brows (YES, SHE IS THAT GOOD!) Jonathan did a full set for me this past weekend and honestly I cannot stop staring at my nails! I moved to center city but continue to make the drive to City Avenue because the quality and service here cannot be beat! :)
Gel manicure suck....didnt last over a week started chipping..hit & miss on pedicures.. ONLY thing that has been consistent is my eyebrows that Lin does
Took my mom for her Bday. Excellent service💯
Very clean. Super friendly & professional staff
I love a business that stands behind their customers and services. Thank you to the owner and staff that provided great service.
This was my first time here and it was not a welcoming environment at all. My nail tech was nice but my services were rushed and not thorough. No massage during my pedi service which was disappointing.
They’re always professional and super sweet! I refuse to go anywhere else
Love This place and Mary is my fave technician. She makes me feel and look fabulous.
I use to love this salon when it was Fancy Nails. I went to get my nails done today.. & I didn’t particularly love the way my mani and pedi was done. So, I asked the the receptionist, does she recommend a good nail technician. She became VERY NASTY & stated.. “went don’t do that, we do recommendations!” .... Needless to say, this was my last time here. Thanks!
Professionals!! Busy! Multiple work stations (12+ with a worker at every single table; thats unheard of!)I made an appointment; they tried to keep as close to the time as possible. (I love that.)I was served an adult beverage upon arrival (🙆🏾♀️) and OJ during my nail service. The tech I had was witty & she was precise with walking me through the $ breakdown of her work. (I cant remember her name, unfortunately.) Each worker, I encountered, spoke great English; communicating was so easy. Overall, the salon was well-functioning. All were punctual, kind and thoughtful. I will return soon.
Excellent experience! Speak English very clearly. Nice environment. However the nails have zero longevity.... and for that i will not return for nails.My natural nails under the acrylic are cracked and damaged. I have to start all over.
My fave nail salon, they are kind of pricey but its always worth it. They play great music, super fast service, and all the nail techs are amazing
I enjoyed the service and the salon is spotless. Good customer service but not great and each time I visit there is a child present that isn’t being serviced.... not my idea of a RELAXING SPA Experience. I will continue with my appointments because they’re the best I found so far in Philly .
Love this Customer Service here and theyre nail treatment took longer then expected due to my Miscommunication, but Im glad thy were able to work with me and give some STYLE AND COLOR TO MY HANDS! yyyeessss hunty!!
They do really nice nails at a reasonable price and their Hospitality,CustomerCare is exquisite and friendly employees
I have no complaints, I love getting my nails done here...especially since they serve Moscato 😉 parking might be a bit tricky though
Very great customer service and the salon is always spotless, Tracy is my favorite nail tech!!!!❤
While I was completely impressed with the host and professionalism around booking my appointment along with the courtesy phone call reminder, my good feelings about Omni stopped when I got to my nail tech. It was the worst attention to detail manicure with I have ever gotten. She rushed through the entire process, my towels were cold and there was no massage. The finish of polish on my nails is uneven and has already cracked. My “clean up” to my eyebrows was no clean up- I had to pluck and reshape my brows myself upon my return home. I was completely disappointed in my experience with my nail tech and would not recommend her to anyone looking for even mediocre customer service. I will not return or recommend.
Over priced paid 100+ for my nail popped clean off in less then a week super disappointed
Love it here! First time and they did such a great job and the mimosa was an extra touch that made me like it even more. Too: bring cash and you get 5% discount!!!
Great predicure wonderful service Lily is highly recommended she does a wonderful job
Good nail salon.
I am visiting from Atlanta and when I say this place is on point, it’s an understatement! They checked everyone’s temperature upon arrival. Hand sanitizer immediately. Covid preparation full force🙌🏾Professional with every customer. Hospitable, as I wasn’t getting my nails done yet was offered a glass of wine. My daughter loves her gel princess mani/pedi! My new Philly nail salon! Forever
They do excellent work, price points are reasonable and worthy for the level of quality. the decor is very nice and the atmosphere is relaxing. all staff are professional and friendly. they serve wine, sparkling water and juice.
2nd time here, spend 100$ plus and the quality I received was $10 beginners service. Over priced, Daniel smh skills horrible. He suggested coffin. Right hand square and oval let hand a who the hell knows. Money down the drain
Always best to book appointment, first salon Ive ever been to that has plenty of nail techs who are very polite and friendly, even the ladies at the front who book appointments, clean environment, its a really good salon when asked about where to go I always recommend omni.A little pricey but worth every dollar and they give complementary drinks as well
Let me just say this. All my life i was looking for a nail spa that provides wine while being pampered and i found it. Yaahh this place right here. I was so happy and the service that Tracy provided was beautiful. She was so kind and sweet and was talking to me. Normally they will be quite the whole time. I really liked it. They were all nice and the service was on point this is my official nail place to come. You have me as a customer. You will not be disappointed. 😊😊
I love coming here. Each tech is very attentive. They make sure you are enjoying every second of your service. They have a huge selection of colors. Check out Tu and Mary (two) they are amazing. They are very detailed and love what they do. Definitely treat yourself to a spa pedicure. You will not be disappointed. You feet will feel heavenly afterwards. They have an onsite ATM which only charges $1. Tips are cash only and they provide envelopes to show your tech some love. Overall, you will fall in love with this place and will not want to go to any other place after experiencing this luxury nail salon.
My daughters nails kept popping but they fixed it with no problems. My simple manicure lasted for 10 days!
Got an acrylic refill and gel polish, the price was reasonable and the staff was wonderful. They took their time with my nails and did a wonderful job.
They make you feel so comfortable. You receive personalized service. They offer you orange juice, cranberry juice, water or a mimosa. They ways call you to confirm your appointment. They have very talented people who know their stuff.
The nail salon is clean, the nail techs are all very nice..so for the most part, the customer service is great. The receptionist isn’t all that polite, and I’ve been there on numerous occasions..she isn’t the friendliest. On a different note, I have left there many of times, unhappy with my nails. I continue to go back because most times it’s convenient. The prices are high, I’m sure because of them relocating and it’s now suppose to be an upscale salon (which is fine) but the gel polish doesn’t last a full two weeks. That’s just my personal experience. The acrylic chips sometimes too, so it’s a little disappointing. Like I said, the salon is clean, it’s nice...they do a good job with offering mimosas, water..orange juice etc. but if I can go elsewhere, I’d rather do that. The owner and her mother are both very..very pleasant. It’s always nice to see them when I do come in. Visit for yourself and gather your own opinion, because everybody’s experience won’t be the same. Some may LOVE it there, some may not like it at all, but find out for yourself.
The experience was great and calming. They even offer you something to drink as you are being serviced. But its good to make an appointment.