Total scam of a company.Will lie directly to your face.Oh and that GM Nathan or Roman. Pffffftttttt.Total scam artists. When they mess up they refuse to take ownership of any billing issues they personally cause you.Oh and corporate support? Total trash. Non existent. Again this place is just a scam made to take money off of you.
Edge fitness club has a new manager who is AMAZING!!! He really cares about his members and even got me back to be a member…The gym is beautiful, very clean, Machine are super updated and the crew are always delightful.I see lots of bad reviews but I think it’s because of the old manager Who cared for no one. When We first joined the gym I had 4 accounts my kids my nanny and I..I was impressed with the cleanliness and the amazing crew that works there.On my first initial review I gave them only 1 star because the manager that used to work there handled a situation poorly. (my son got hurt there and has a scar on his brow and the manager said hey here’s $25 to cover the bandage cost).. I was very upset with the way he handled my son and I.. BUT The new manager Took care of it he was very kind and concerned. Which really all I need it.P.S make sure you really want to go to the gym because the membership is a lock down like all gyms.(if you under contract) There is no getting out of the membership unless you move Or you bring a note from your doctor.
I love Edge Fitness Club. The gym is very clean, I love that there is a women’s area. My favorite part about this gym is the movie theatre !! Especially being greeted by Taylor at the front desk. She is very helpful and very pleasant. She can make a bad gym day amazing. She made a great recommendation on Cinnamon Toast Crunch protein shake. I am obsessed with the protein shake now. Taylor’s hospitality is very welcoming.
I love going to Edge! I like that they have workout classes and they offer them at different times. All of the employees are friendly and always greet me when Im there.
ALL of a sudden I get a call from a blocked number so I hang up and called the gym who says it’s something wrong with my account but they will fix it. Now I am getting charged 300$ everyday and I have to keep moving my money. I keep calling, told it got handled and even went up there. I will call one last time to get this resolved but this time I’m taking down names because I am going to get a Laywer cause I’m not playing with no crooks. Edge fitness is not to be trusted. Already complained to the BBB. They say it doesn’t show on my account so someone In there is trying to pocket this money. They are scams and robbers.
This is the best gym Ive ever been to. I love Taylor and Marissa at the front! I love how it feels like youre going to your second home when you get there. Both of them greet you so well, are super knowledgeable, very attentive, and make some bomb a$$ protein shakes! Gym is super clean, equipment is up to date and classes there are also good! Trainers like Corrine and Tracy are very passionate, work so hard and love what they do! Honestly cant picture myself at any other gym. The only thing I would like to see more of are more morning spin classes! Love taking spin classes with Regina, Khadijah and Jeanette! Havent had the privilege to take a class with the other ladies yet.
All I have to say is Taylor is such a sweet attentive person. She gave me amazing tips on how to workout and she is always friendly! The gym is also very clean and has a nice women’s area.
Been trying to cancel my membership since like february, and they tell me to contact third party to cancel, sent the first email of cancellation back in july to abcfitness and they tell me they didn’t receive my first email from july, I send out another one again and they finally receive it but they tell me I have a remaining payment of $60 and when I try to make the payment through the automated system of third party they couldnt charge it, and I tried twice, this is a whole circus show smh!
The Yoga class was great! I signed up today. It does get a little crowded but the experience is wonderful, and workouts are amazing!
All i will tell you if you sign up for this gym know that for 2 years they will keep you literally by force and won’t cancel your membership no matter what. i had herniated disk and they still didn’t cancel my membership. worst gym ever!!!
I have the total membership which includes the guest and womens gym. It is a very cozy place to workout and they have a wide selection of machines, space for sprinting, etc.I often go into the womens gym because it is pretty packed with members. Their edge cinema is a really nice place to get some cardio in while watching a movie.
This was by far the worst staffed gym I’ve been to. I should be able to leave for personal reasons without any staff members prying into my peeps al life.It should not have been this difficult to cancel and after my year was up they continued to charge me more money!
So disappointed about this club! They have the worst customer service ever! Everybody please be careful when signing any papers or agreements with the club! When I tried to cancel my membership, I called a hundred times and nobody told me once that to stop my membership I have to sign any papers, our phone calls went as though they had canceled my membership, which is why I called so much. Now they want to get money from me and send me to collection! Thats insane! I didn’t go to the club since last year knowing my membership was done there, I thought wrong, it was when the pandemic had just started but that’s no excuse, why should I pay for?! they are charging me money anyway! Now they want me to pay for it! That not the right or professional way to do business!
They never play the correct scheduled movies in the cinema. I was only slightly annoyed for a while, until they didnt play Elf this month on their Christmas in July Wednesday, it was some lame desert movie instead. Never been more disappointed tbh. The cinema is like the only room i like using at edge because its alot more private, and it enrages me that they can never even get THAT correct.
Wonderful! Lots of training options! Including cinema theater and sauna!
Prior to signing up I was looking for other options. When I came to edge I was on a 3-day trial. The facility is super clean, the equipment is completely up to date and the environment is unlike any other gym I have been in. SHOUTOUT TO TAYLOR AND CASEY! They have welcomed me and my girlfriend with open arms and made both of us very comfortable. I drive 11+ miles to go to this gym and signing up is something that I wasnt gonna just pass up on. Shoutout to every staff member at this location for the warm welcome.
Staff is friendly & the kids club is amazing! I can workout in peace knowing my kids are safe and having fun!
Great gym the only one ive been able to commit too long term
I like this gym a lot. Treadmills have a lot of bells and whistles - you can watch scenic views and do sprints customized to your pace. I like that they have turf to push the sled. They have a movie theater so you can workout on a treadmill at the same time. Everyone is very friendly. For $30 a month and a $50 maintenance fee 90 days in, you get the gym and the edge fitness classes. They have a machine that gauges your body fat once a month. Separate women’s work out area (small). Locker area clean and updated. Almost has a private club feel. Kids club area with people to play with kids and do activities - extra $25 per month. Smoothies available. Uses your key fob as also your charge card so if you forgot your wallet and want something, they charge the card on your account which is convenient. Tanning, massage chairs, hydrotherapy massage.Cons: Prices can go up easily. High intensity workouts are an extra $50 a month. They do offer 1 week free to try out. Personal training can also be pricey but appears worth it.I think it can also use more weight machines but the space limits it. Compared to LAFitness - I think the switch is worth it. Currently offered a waived sign up fee and first month free. You can lock in rate for up to 2 years and then afterwards your membership can raise $5 per month per the gym. No one bothers you. It can get busy Monday’s and Tuesday’s after work.
Hey I’m looking to start a membership because I want to come after work …….How busy is it around 1pm ?
Awesome class had with PJ ( Aron), This is my first class. I am dead tired.
These memberships are a SCAM. I am moving way too far to continue to go to Edge so I went in to cancel. My membership renewed that morning so now i was locked into a whole new year. I was told and confirmed multiple times before signing the initial contract that I could cancel if I moved out of the area from bustleton location specifically. They sent me to a third party, abcfitness.com to cancel. They comeback and say I now have to get my membership transferred to cherry hill because it’s 9.9 miles from new address. This is NOT A SOLUTION because the commute from South Philadelphia to Cherry Hill is not feasible and I’d have to pay $5 bridge toll everytime to workout. The customer service was terrible and their memberships are a SCAM with 0 common sense. AVOID AT ALL COSTS
As a former member, just mainly a guest, this is one of the best local gyms I have ever been to. I love that they have a separate are just for women to workout! Very nice touch.. they also have a cardio, Movie room!! Best idea everrrr!! 🤭👏🏼👏🏼👏🏼😛..watched ET one day! Lol Everyone is so friendly and professional. Very clean and sanitized! (Not ready to go without a mask.) Love the protein shakes!!! They also have a daycare for children... worth the membership if you are an avid gym buff... check it out.. you would be happy to be a member.. tell them I sent ya 😅✌🏼
Cheap gym (although has a very predatory contract), has a very nice selection of equipment and fairly clean. However, majority of the members at this gym do not wear masks and the staff seem to never care at all. The gym is constantly overcrowded with people never wearing masks, sitting on the floor and just not practicing any form of social distance.
Ive been a member here for 3+ years. Even worked for the company until I physically couldnt anymore. I love the attention feom the staff, even though Covid has intervened with everything. The staff still addresses all of my concerns, regardless of how big or small. Cant wait until group classes are reinstated... the only bad thing to say is that not all employees enforce the rules about masks. I have seen several members walk around and work out without a face covering. And that is grounds for being reported!!!
Constantly packed and experts at getting as much money they can from you dont go to thieves.
PJ was my trainer before I got suck and he is awesome!
PLEASE BE CAREFUL with them. Always keep an eye on your financial matters with them. They were withdrawing money from my account unnecessarily( more than my monthly payment) and I had to call them basically 3 to 4 times a week. They charged me late fee when it is a automatic withdrawal from my account. The general manager said he refunded the money; I waited 10 business days to receive any refund but I have not yet received anything. The general manger blamed on my bank and credit card. They do not have anything to do with the gym withdrawals or refund. I regret enrolling for the gym membership with Edge.
Love this gym. So happy that I signed up here. Highly recommend!
Edge Fitness Club has an excellent staff and facility. The club has all up to date equipment and work-out programs for all ages.
Please dont go to this gym if you want to be able to cancel your membership with ease! You will constantly be going back and forth with the club and corporate with inconsistent responses. Its been the worst service from any gym Ive been to.
They have always mechanical and technical issues with their workout equipment especially Treadmills.
I think his name was mark but he is an 18 year old young guy who seemed very handsome. Helped me get a trainer and got me started with my fitness journey and he is also the one that sold me the membership and got me total. Totally got me hyped up and I recommend contacting mark if anything questions. He is very positive. Love it
They are supposed to open at 4am but are constantly late everyday
Best fitness club Ive ever had membership at
This gym very nice and clean all the time
Coming from Delaware Edge. Here at the Philadelphia one.. they DO NOT enforce wearing masks. At any given day there’s at least 4 people working out with their masks down.
Very nice and clean gym
Awesome facility but darn your hours, especially on the weekends, are terrible.
Had an issue that was helped by Nathan Miller at the Warrington Edge location. Super helpful and understanding manager.
Amazing clean gym
DO NOT SIGN UP WITH THEM!!!!!!!!! They are the biggest scammers! They don’t tell you that after your contract is expires, it renews automatically for a year and if you cancel it earlier you have to pay the remainder of the contract. Either way they get their money.
Y’all gotta watch out when signing the contract. Nobody explained to us that there is other sort of fees that’ll be charged. $50 bucks down the drain. Also, to cancel your membership, gotta pay $90 for that. So not only they’ll charge you every month, but also charge you first 3 months $50, and every year the same thing
A member at the edge fitness club On Bustleton Avenue lied on me, and the manager Tre Bolden believes Them because They are White women And canceled My membership Without any Warnings. Ive Been a Member since They open The edge Fitness club On Bustleton ave. The crazy thing is he only believe one side of the story because the member that lied on me, her sister works there. Discrimination, honestly, I dont care to go back there; there plenty of gyms around here. Its sad because my boyfriend likes the edge as for me, they can keep their gym. Ill take my business somewhere else.
Great variety of equipment, a lot of trainers, many benefits, only 10 bucks more than a black card at a planet fitness. Not a lot of locations however, gotta see if theres one conveniently near you
Gym is amazing due to the fact that this one kind guy who Mark helped explain how awsome the gym really is and what it has to offer. Definitely got me motivated to get a membership and get my journey started. Very Professional
The stuff is very arrogant, some of them do not have manners. I think we are paying a good of money on the membership for not be able to workout late .... planner fitness closed at least at midnight nd others are open already 24 hrs... The stuff comes to you to say something nice f you don’t wear the mask appropriately but they don event wear it apparently either ... very disappointed ☹️ The gym need to do some changes ...
Showers are always down.. currently down going on three weeks and machines are always busted. Terrible gym
Friendly and home-like. Highly recommend :)
Went a few times as a guest and decided to join. Very clean and organized. The staff is friendly and helpful as well.
Spin class with Tay is BOMB!
I started going to this gym a year ago this month and proudly to say it’s the BEST gym!!!! The people that work there are so nice! I’m glad they are back open! I sure missed my gym a lot!
The gym itself is fine, but if you will ever want to cancel your membership you will face a lot of issues on the road, they will charge you over and over again until you get to the point of actually cancelling. Just think twice before signing in.The hours are poor too.
Think before to signing up, you CAN’T cancel your membership, even pandemic or all these things going on. Very rude customer service on the phone. Do not recommend anyone
I was here today to sign up in person at Edge fitness, I had recently signed online but came in to finish my agreement. I sat with an employee named Taylor H...she was absolutely amazing to me and my child. Because of her knowledge of this gym and the equipment I was happy to sign up! She was also kind enough to show me and my child around the kid room... and because of her I am also signing my child up. She reminded me of the importance that children should start young with fitness. This employee definitely went above and beyond. Was friendly, knowledgeable, and made me feel comfortable!
Edge has the worst club hours 😡. Hire older staff so the fitness center can stay open longer. Young staff members want to go out drinking & partying with their friends, especially on the weekends.
Great gym with a lot of good equipment. Staff are friendly and shakes are good.
I would rather a assigned locker area that is large enough. The lockers are too0 small!
The gym has been great so far! I love the setup, including the womens only area. I also love that there are classes at 5:30am. Now Im able to go to a class in the morning before work. I went to the total body conditioning class with Z today and she was awesome! So much energy so early in the morning. I was soaked in sweat by the end of the class. Perfect way to start my day. So happy I made the switch!
Great clean gym! I will definitely be back!!
SCAM!!! I have never written a review but this has been the Worst Experience ever!!! Beware, if you want to cancel your membership Is nearly impossible your are better off calling your bank! I tried cancelling my membership after My contract was over, they charged me the $49.99 yearly fee plus you can’t cancel over the phone you will need to do it via email. And they will still charge you for the upcoming month fee! I will be notifying the BBB.
Waste of money and time, more Im locked in unless I get them a doctors note proving I have an injury or an moving at least 15 miles away. Personal trainers are ok I guess, tend to over book themselves so its not really personal. Never follow up on agreed plans either, even after multiple follow ups. Staff is friendly though at least, while they smile and take your money of course.
Scammers
If you sign up they own you beware. Its a Ballys repeat and theyre gonna go under from it for sure.
I love it at this gym. The staff members are incredibly polite and the equipment is always accessible and very clean. Mackenzie showed me around the first day I stopped in to use a free 7 day pass. The music choice (it plays over a loud speaker) is interesting, but also the set up with the large fans on the ceiling always keep things cool and nice. 5/5
DO NOT JOIN EDGE FITNESS...When we signed up we were told the gym had accommodating hours, enough equipment to have no waits, and it was easy to cancel at any time. THIS IS ALL FALSE. The hours closing at 7pm on a Saturday and Sunday.. 9 on a Friday night ??? Not that it matters what time you go because they are extremely crowded from start to finish of the day. There is no space to do anything and there are always lines to use basically everything but the treadmills. You like to use free weights ?? Forget about it. Not only are you waiting to use weights smaller than 150 pounds but there is no space to safely do your work out. Let’s talk about the cancelling.. YOU CANT. You can’t cancel unless you pay in full for the rest of your contract. They say medical reasons and moving are reasons why you can cancel. This is also false. I spoke with the ABC financial group they told me to call and told them I was able to submit documentation from my corporate manager of my new job location and they denied it. Saying that it still wasn’t good enough to cancel my membership. This whole place is a scam. You’re better off joining planet fitness or exercising outside. Save yourself the money & patience. I wish I could give ZERO stars.
I was so impressed by the friendliness, professionalism and knowledge Joseph demonstrated when talking to us about Edge. I have been a member at multiple fitness centers over the years and have never had anyone spend the time he did to explain the benefits of a membership. Nick also went out of his way to introduce himself and welcome us to the club. It was a great experience!!
Best gym so far around Somerton area, very clean and enough equipments around. My go to workout place!
Signed up a few days ago, the sales person is absolutely nice and friendly, which pushed me to make a year-long commitment. But when I asked a guy in red polo shirt about the hydro massage, hes rude and absolutely lack respect. He appeard like I was supposed to know everything, and keeping laughing with others in the front. Im totally disappointed with my experience. Would go to other locations instead
After every workout I find myself either saying or thinking “I’m so happy I joined this gym.” The staff are approachable and so kind. The equipment is awesome and I definitely love the upstairs ladies area! The sauna is great as well as the massage chair/bed! The atmosphere of Edge fitness is exceptional, it is comfortable and I am always able to enjoy my workout! I am so happy I switched here!
Insanely busy and no chance of it slowing down. Wanna lift? Wait 30 minutes. Think the pricing of 10 dollars is cheap? You get a 40 dollar fee every 6 months for absolutely no reason. Wanna get out of your contract and site how you cant even work out due to the insane amount of people? Be told my the manager thats its not even busy and that you are wrong and they can do nothing for you, only way you can get out is if you tell their billing company you changed bank accounts and they will still try to bill you after you do that. Wanna leave the contract after the year like you are supposed to be able to? 60 dollar fee. No reason. Oh, also its marketed as a 24 hour gym, no such luck. Short hours on weekends too! You get locked into a negative contract, aka a scam. If you actually like working out, good luck! Oh also your other gym goers are usually on their phone, not working out but sitting on the machine. And no, they will not move for you, and chances are someone will come running from half the gym over to tell you that they are on that they are actually on that machine you wanted to get on.
I agree about the cancellation. Join only if you will commit to two years. Ive reached out to the gym employees and they referred to me to customer care at ABC financial. At first they tell you that you can never cancel. I told them I was unaware this was a lifetime commitment and then they told me I could cancel in 10 months when the membership was over or for medical, or if you move. This must have been in the million pages you sign when joining.
Love the gym. So clean, awesome staff, great location for me. Although there is no pool or basketball court, if they aren’t a necessity for your training style than its not that bad. The only reason it doesnt get 5 stars is that its weekend hours suck. I regularly find myself unable to go because the gym closes soon, and I cant go in the morning because it opens at 7 and I cant get that jump on the day because its almost 10 when I get back. Overall though, great gym, and 100% recommend if you have plenty of time on the weekends!
If you decide to join and later decide that you want to cancel your membership, be prepared to jump through hoops. The only options for terminating your membership are either A)Medical reason or B) Youve moved 15 miles from an Edge Fitness Club. You cannot cancel your membership just because you no longer use the membership. There is no way around that. I think this policy is absolutely absurd. I was told Id be able to cancel at anytime. Once my contract is up, I will not be renewing it.
Beautiful facility, pleasant staff always clean.
The BEST gym! Always super clean, the staff are always friendly and energetic even if Im there at 6am. Jenna, Joe & Joe #2(night trainer) and Z are awesome and are more than happy to help if you have any questions! Recommend this gym to anyone and everyone. Only thing that is a bummer is that it gets too packed at night
At first sight- a really nice gym. Beautiful and clean and great with a safe haven section for women. HOWEVER, the process of trying to cancel- emphasis on TRYING, to cancel your membership is absolutely appalling. I have never felt the need to write a review on any place ever no matter the situation, but I feel the need to warn people before they consider this gym. Expect a pleasant time when registering. Expect Trumps wall when trying to leave. At my time of registration, I had asked if I would be able to cancel if I were to ever move and I was reassured profusely that it would be doable. Clearly, NOT the case. I had one staff member tell me that in order to cancel due to moving, your move had to be outside their mile radius- of 50 miles was what I was told. The second staff member I spoke to had given me a mile radius of 20. Regardless of whatever the mile radius is, it was clear that the staff- though VERY polite and professional despite my obvious anger, had no knowledge of what could be done and were of no help to me. Though I am still in the midst of trying to cancel, based on other reviews it doesnt look good for me. It looks to me like I will be forced to pay until February 2020. So, to all, know what you are getting into. I advise you dont get in at all.Update: Yeah still hate yall. Just $100 more for you to take and Im free.
I called to cancel my membership because I do not want to exercise while wearing a mask and I don’t want to keep paying 30 dollars for the gym if I can’t go. The manager called back and was rude telling me “well you did sign a contract”. He did put a 3 month freeze on my account but I won’t be signing up again.
Love this gym and staff. so happy I get to workout in such a clean, motivational, relaxing environment. I love the cinema and the women’s area too. everything is put together nicely and very up-to-date looking! I would recommend this gym 100%. And also, they play the best throwback music!!!
I really enjoyed this fitness club. This is a find!! This is how I would like my future gym, Krystique Personal Fitness to be modeled after.
I absolutely adore this gym! Awesome staff members and such a positive environment. Haven’t been going recently due to my work schedule. Wish you guys were open 24 hours like your other franchises!!😞
This place has been on the upswing ever since General Manager Nate Miller took over. My second favorite Edge location!
You’re unable to cancel your membership in the middle of a global pandemic even if you haven’t been to the gym in over 6+ months. Thieves.
From a person who sat in the parking lot everyday for 2 months scared to go in. I walked in and i was accept from the door. A smile and greeting when you walk in, clean, great machines and an cool environment to work out in. there is no intimidation here. be ready for motivation and positivity.
Love the gym and everything that it has to offer. The staff are super friendly but please be aware when doing the free assessment with a personal trainer. The manager Trevor or Tre ... signed my friend up without her permission after numerous times of telling him she was not interested at the moment. She had to go up there in person to handle the situation when it could’ve simply be done over the phone and never apologized for the inconvenience he has caused!
2/22/2019 and not able to cancel membership and wondering if at end of contract they will auto renew.. No help from customer service.. Read your cancel clause and dont believe what they tell you verbally!!Read to end.I joined while working in the area. I live an hour away and I changed jobs. I asked when I joined if I was able to cancel if I moved jobs and they said yes. I joined in Nov 2017 and the gym did not open until July 2018.. I believe.. When I tried to cancel they told me I was not able to until I was there three months while open. They also gave me a termination fee that was higher then the monthly payments for 12 months. I am arriving to a year and Im already thinking of the headache Im going to have trying to cancel again. I am totally not happy with this. Read your contracts well and have them show you in writing any answers to your questions.3/5/2019 still trying to cancel this membership.. !!!!!!
I will definitely has to go back in LA fitness. I would not recommend Edge gym for people who really wants to workout. Time from 4-8 pm you need to stay in line to be able rich some machine, even gym is big . Also they have hiding fees which is they won’t tell you when u sigh in . but later they charge for 50$ for membership. Stuff ( group of teenagers) in the gym rude and absolutely no culture and respect. On a top they offer point when you sign in at gym but since July ( gym was open and until present time you can’t use anything), Instead- suff are offering to go different locations, which is closer in 50 miles away to use your points for protein shake, tanning, or some other promised advantage to be member in Edge gym .Again if you really coming to workout then don’t waist your time to go there .
Horrible customer service & membership. save yourself the trouble & find SOMEWHERE ELSE!
Beautiful gym - everything you could possibly want or need to get an awesome workout. HOWEVER if you go to Google - and type in Edge Fitness Somerton it says people typically spend 1-1.5 hrs here.. theres a reason for this!!! Its SO busy and SO overcrowded there is no possibility of going in to get a quick workout. I tried everything from changing my days to changing what time I went in to workout, but no matter what I did my workout, which should have been about 40 minutes, was always closer to 1.5 hrs. Eventually I stopped going because its just not worth the headache and hassle. Id rather go back to a less nicer gym and get in/out quickly then deal with this. THANK GOODNESS I only signed up for one year! My contract is up next month and I will be cancelling before the holiday madness begins.
You cantt cancel your membership even when there is a pandemic going on. They will still try and take money from you after not going to the gym for 6 months.
Ive actually never been to this gym, but I had to put in a review. I work at Panera Bread close by to this location, and a group of about 4 young men came in to get something to eat. I work at the register, and I was blown away at how respectful and professional these men were. I was already considering joining this gym, but how much respect was shown in just a few moments blew me away and made me want to join even more. Youve really put together a wonderful, professional staff.
Clean, big gym with lots of machines and amenities, including a separate womens workout area.
I just find it disappointing. Equipment is down alot or u can use tanning or massage. I dont think its lived up to the hpye.
Great gym! I’ve been to many gyms as a guest to try out and see how I like them, but for some reason Edge seemed like the best fit for me. They offer many classes, have a women’s only area, tanning, massage and It’s pretty big. Only thing is I wish It was open 24hrs or had later hours.
My son and I joined last year and paid for the year in full. I was charged an enrollment fee, for my son and I, which was $60 each. Went in today (8/13) to re-new our memberships. I was told that I had to pay the $60 enrollment fee again, for each of us. Why should I pay an enrollment fee again when my son and I are already members? I asked the manager and he said, Thats the policy. Thats insane! Why would a gym charge enrollment fees for existing members? I will take my money and join Planet Fitness.
I have membership including hydro/chair massage. But good luck to find available spot, always busy. I recommend everyone to buy only basic membership.
HORRIBLE experience at this gym, I NEVER write reviews on anything, but I had to for these people. Trying to cancel my membership has been the WORST. I literally have been trying to cancel my membership for 2 months after my one year term was up. They are telling me I have to have a medical condition to cancel! This is unheard of!! When I ask to speak to a manager they send me to corporate where I can barely understand them because of such thick accents. EVERY TIME I CALL. Its been such a headache and Im still paying fees. its literally insane.
I love this gym. It has something for everyone including kids which was the selling point for me. Aside from that its a beautiful facility with lots to offer.
Love the equipment, the theater work out area and the women’s gym. The gym is very clean