Everything I didnt like about the big national chains such as predatory memberships policies. You dont find at YouFit. Its a clean friendly environment where theres plenty of equipment. Even when I go during peak hours Its never too crowded. The only complaint is that sometimes the managers dont enforce rules that will make everyones visit better. They dont enforce wearing mask as much as they should and they dont tell people not to use Bluetooth speakers when they should use earphones of some type.
The Gym Is Typically Cleaned On A Regular Bases. Personnel Are Friendly And Professional And Always Roaming The Area. Personnel Are Ready To Assist Members With Answers To Their Questions. Gym Staff Do Let The Members Know When Closing Time Is Near. [ 4 Stars Are My Limit Perfection Is For Dreamers ] LOL
Very nice place, lot of exercise equipment Dance Studio lots of room to work out and have personal trainer
Excellent work out environment, I be in their Getting my Swoll on 💪🏋♀️🤣
Awesome place the staff is friendly & knowledgeable about healthyliving., I will rejoin when they add the daycare an open the cinema back
I been a member of youfit since its inception, I remember joining while they still had plastic over the equipment being installed, I loved it when it was 24 hours, the quality of the gym has fallen off drastically since then ( upkeep, workers, trainers ) but the atmosphere has always been A1, it wouldnt take much to turn this back around into a top gym again ... What I would do is get more diligent with the staff on the upkeep of the gym, evaluation of all the trainers to make certain that they are in line and providing excellent services, and the MAIN thing is transform that movie theater/ cycle room into a boxing /MMA training area, ( heavybags, speed bag platform ) and I promise you the membership will go through the roof ... Also 24 hr service again 👍🏾
Just don’t do it. There a Planet Fitness 5 min from this place, save yourself the time and trouble. Dirty, unprofessional, no customer service.
Youfit has no regard to their loyal paying customers. Still charging my account monthly fees and surcharges. I havent been to the gym since the pandemic started. They say they will refund monies, but its been two month and I havent received a refund. They are telling all their customers the same thing. Shame on you YouFit. I am cancelling my membership! Loyal paying on time customer.
Great area for the workout.
Great workout today gyms not over crowded in the mornings .see some of the old faces since it was closed for a few weeks but happy to see everyonenow again.
Great place to get your work out💪
Really disappointed in this gym. There are several things that have been not been fixed for over 6 months. I’m curious on what the yearly fees go towards. There are bikes that have been out of commission for months, ceiling tiles missing bcuz of constant leaks, the accessible bathroom stall is constantly out of order, and they’re always running out of water. There are also a few employees that need to be trained in problem solving at the desk. I remember someone from corporate visiting our cycle class and asked why the doors were open.(it was because the a/c did not work for a short time during the hot months). I believe demographics play a huge part of this gym not being a priority on YouFit’s list. The only reason why I attend this gym is bcuz the instructors are awesome.
I have reached out on multiple occasions regarding receiving a refund for two months that should NOT have been charged.I was told that my account WAS canceled back in March. I was foolish to trust the company, when I recently checked my account I realized that I was charged twice since canceling back in March.Ive sent about 5 emails.No responses.
I cancelled my membership back in November cause they still charge me $20 for the first shut down. I walk in to cancelled my membership was charge $10 just to cancel and when I check my bank account I saw another $12 gone on top of the $10 to cancel cause of youfit. I reach out and I got no answer. Now I have to call my bank to block all payments coming from youfit. Just stealing my money. Just a bunch of THIEVES!
Very professional & a good atmosphere.
Nice place to work out.
Safe clean and well my gym
I would have given this gym a much higher rating because I truly love this place and feel extremely comfortable here but this the third time this month that a bunch of us have been waiting outside for over 20mins for it to open. I can only come in the morning and I talked to some others that can only come in the morning. Maybe it’s time to consider other places.
Very nice place to exercise. I preferred the group exercises. Thats what most places lack. The staff is very courteous. Had to let go my membership because of my work schedule. This is the place I will return to when my schedule changes.
The customer service at this place is horrible. A bunch of kids that do not know how to talk or conduct business. Do not spend your money here! The girl Holly is ignorant and needs to go back to school. She could not comprehend anything I said and because of it was being disrespectful. If you do not like your job, get another one or do better so you can have better!
Horrible location. Wish they had another to live up to the YouFit name because I moved from Florida and the locations there are beautiful. The management it terrible. The obese manager doesn’t reflect the gym in a good light and should use the machines himself. The locker rooms are always dirty and the machines are broken. Workers spend more time working out on the broken machines than actually keeping the gym in good shape.
Its been awhile but it was great to back to the gym.
Just joined this gym. Its seemed nice in there, and was bigger than i thought. The staff were very nice and showed me around. They have classes which is a plus. I hope to make this journey habitual. I would recommend to anyone, same price as the other ones, with classes you can take so its a win, win!
I love Youfit and have been a member for 5+ years. Im a huge fan of classes, especially spin class with the awesome Stacy! She makes class so fun and lively, everyone should join!
An amazing gym who has everything service you need like child care a movie room, classes, equipment, trainers all over the gym to ensure proper use of the equipment. Pleasant Hostess Me. Diane who is professional at all time. The staff greet you by name. I recommend this gym to all male, female
I like this gym, its conveniently located and never crowded during the time that Im there. The staff is friendly and helpful and the place is pretty clean. My only issue is not being able to attend any of the classes during my visits but other than that its a nice gym.
Very good Vibes place to workout and the staff is polite. You workout with a friend or even ask for a workout buddy at the front desk. The gym has bathrooms with 2 changing stools and adequate stools. There is a cinema room where you can watch movies on DVD.
They cant even do a proper cancellation. I paid 10 to cancel my membership but the employee didnt upload the document and cancel my ACH payment. Looking at other reviews, this is definitely a regular occurrence. Definitely should of paid a little more money to go a better gym had to run hoops to get refunded and cancelling my membership.
Very nice atmosphere and the staff members are very polite. Lots of things to do, cinema exercise room, regular exercise equipment, bicycle exercise, yoga,zumba and more, just amazing.
Love this place classes are on point and they have childcare on site so I can bring my daughter with me!!!
I love it here! The staff is always helpful, many different types of equipment to chose from and the free classes are awesome! But what I love most is being able to workout while watching a movie on the big screen! Love it!
First time going to any gym the staff is professional and hard working. Very informative very detailed about every aspect of the work out. Definately not a boot camp although they have a group for boot camp. So many different work out groups. Hours are great. My personal trainer is awsome.
Great place to get in a great Work out. Staff is friendly and knowledgeable. If your looking for a good gym....This is it
The staff in this club are very friendly. GM Dom Asbury and his staff keep the gym neat, clean, and positive. Great Job guys!
The gym itself and the Classes are GREAT!!! But, the lack of professionalism at this location is beyond absurd!!!
Very Very good
Im going to have a new chapter in my life. Work out. The young man was very helpful in giving me information.
I really like it. Friendly staff, alot of machines, nice music, movie area, daycare, yoga and more. Left planet to.go.here.
The staff is very helpful and the place was amazing
I love my gym. I love the staff. I have been a member for over a year . As membership expands it appears to need more attention to being cleaned more frequently.
Excellent place to work out. The staff is attentive and the instructors are nice
Youfit is a great health club to join, you will love the great impact of the superb workout that you will receive !!!! So come and join us ! We also offer personal training by professionals !!!!! Lose weight and have fun doing it, hope to see you their !!
Its a very reasonable place to workout, and I must say that its cheaper than than planet fitness a month its only, $25 when you bring a month when you bring a companion, but if not than its $10 a month for yourself. And for the annual fee, its only $59.but other than that its cheaper and a fantastic gym...
Amazing facility. A lot to offer and flexible hours.
I love this gym I hate going to the gym but this place gives me something to look forward to. The group instructors are awesome I love the group of aerobic classes especially the spin classes. I absolutely love the cinema that they have in there so that I can become distracted while watching a movie by the time I know it my workout is over and its more of a private experience in the cinema. I have no complaints I enjoy going to this gym okay maybe one... They need to add more music to the playlist or something because I swear every time I go there to work out I keep hearing the same songs over and over and over and over and over and over and over... LOL
Its a really good gym i like how its setup, they have a good variety of drinks to help out with your workout, they do have little flies in the bathroom, but lets get serious were there to workout our bodys and have a good time, not complain aboult the situation just be thankfull they have a working shower, plus the flies are little, its not like its gonna hurt you, And some of the people who work there are really cool, 💪🏽👍🏽
Meh. Its okay. It could try marketing the gym w/ a better name, story, and interior design. The name is cringe enough, but the purple and green just hurts the eyes. It reminds me of PlanetFitness.
I canceled my subscription with them and they still subtracting money from my bank account.Big time thief!!
Employees are friendly they workout as well as work there clean comfortable place to get what you need done in the gym
Staff is so nice and personable. Trainers are kind and supportive.
I have been a member for three years now and have seen a decline in service and cleanliness of the gym. There are often issues with the sound equipment for the classes. My payments are automatically deducted and out of nowhere the amount deducted was increased without anyone notifying me!!!
Great staff members. The classes are fun and exciting. Clean facility and fabolous energy.
Amazing Staff from the front desk to even the maintaince staff. When you walk in you feel like youve known them for 3 years thats how personnel they are. State of the Art equipment way better than La Fitness, Planet Fitness and Fitness 19 put together. When the staff say the clean every half hour they all take turns cleaning every half an hour they even come up to you to make sure your doing the right exercise for the right machine for that particular day. There trainers are amazing I have been with the trainer Eric for 2weeks now and lost 15lbs already they seriously talk to you on a personnel level. I would recommend this club to anyone looking for a gym in Philly. P.S there going to be opening 8-10 more locations within the next several months. #So long La Fitness #Goodbye Fake Judgment Free Gym
Love some you fit,staff are awesome very knowledgeable of what their doing.and the facility is extremely clean. And they have a day care how freaking cool is that for mothers like my self,love it,and my kids love it.
Cool gym has showers, plenty of equipment. Dont feel weird or out of place. Cool workers good classes.
Is it normal for a$$holes @ youfit? YOUFIT change your policy..members dont own equipment. Once you leave the equipment. A person should not claim he/she is using it. Thats how problem starts. There need to be clear signs posted...these are grown adult with entitlement issues.
Much better than planet fitness, not crowded, better equipment, and all around clean! The staff greets you on the way in and out. The location is within walking distance much more convenient than pf for me. I love that all the cardio machines have TVs so you can personalize your experience.
Its very convenient since its close to my house my house, n some days are 24/7
Sooo.. why is the mens restroom so stink? I think this will be my call to the health Inspector. I am paying for a membership! so fix it. If you agree with me. Please post a comment. I will wait for one week until I email the Corp n health dept.
This is the first gym Ive joined in over ten years, and Im glad I did. I was a little uncertain about joining a gym as they make me anxious, but thats not the case here. The staff are very friendly and helpful. The other members are either friendly or standoff-ish, which is exactly what I was looking for.The place is kept clean, mostly. Ive noticed the womens bathroom can get grody during evening hours, especially Thursdays. I dont take any of the group fitness classes, but Ive heard they are very popular and have a cult following (staff members description).The machines are in working order, but a few of them have headphone jacks that just dont work well at all.I cant say this is a negative for the gym, but I definitely see members NOT wiping down the machines after using them. So if you join this place, you should probably wipe the machine before using it.
This gym is awesome, all of the staff are professional, friendly and the trainers are so knowledgeable and helpful. I love it!
Good place to workout, I refer this place over other gyms.
Do not join this health club!!!!!!The equiptment are limited and old.They are relentless in trying to bill you even after youve cancelled you membership.THERE ARE MUCH BETTER CLUBS OUT There.Customer service is terrible INCLUDING THEIR CORPORATE HEAD QUARTERS.
Nice place the staff is very friendly and helpful
Love thr classes. Really affordable
Worker and manner are friendly... the classes that I been to have been good... positive vibes...
I enjoy this gym very much.!!! If upgrade your membership you get free daycare while working out.!!!
I canceled my membership way before my billing date and due to traveling for work. Yet they still charged my account and when I called, the employee made it cleared that he only works there and cannot help at all. The policy was never explained when I cancel my membership. Very unprofessional and I will make sure to voice that to everyone who wants to join this place.
Can the men’s litrain get some maintence done? It smells like someone threw up after a night out and their momma ain’t want to clean it up. I can’t even take a quick leak with the “out of order urinals.” The showers have like fruit flies on the ceiling. It’s really disgusting. I’ve been here for over 4 years, please do something.
I enjoy going to Youfit. The trainers are friendly and willing to help yiu get to yiur goals.
Poorly run. Personal clicks within the staff toward memmbers. Memberships terminated if u assist another member with their workout. Nothing states that its against policy if you guide (help) with workouts and youre not one of the Youfit Trainers. Ive been to many gyms and Ive never heard of actions by a gym taken like this at least without warning. If that is infact policy, dont say Weve been watching you for at least a week and a half training the same person. Well if its policy or not, why the Hell would you let that much time go by without addressing it?!
Love this gym. Grate workout equipment, friendly, quiet, and clean atmosphere. Just hope it stays this way.
This gym is not too bad the staffs very nice but Im used to the ones in Florida a little bit more equipment some different machines
This location often has little to no paper towels available. Today I walked to 5 different stations so I could wipe a machine before starting my workout and none of the stations had any paper towels- which means unless people brought their own towel (specifically to sanitize machines) none of the machines are being sanitized this evening. The gym was full of people. This is unacceptable and disgusting.
I love go to that gym to stay healthy and very convenient for me
I love this gym....its better than PF. I cant wait until its open 24 hrs. Love it.
Great staff fun classes great atmosphere
Great place for work out and great customer service
I am a proud member for 5 months now awesome awesome atmosphere from the front desk all very kind polite and friendly no overcrowdness like planet fitness best move I have made luv it
WATCH OUT.. REMOVE ALL YOUR VALUABLES FROM YOUR VEHICLE. THERE ARE NO CAMERAS IN THE PARKING LOT. AND THE READY MADE SECURITY PATROLS ARE USELESS. TALKED WITH THE MANAGER AND HE WAS NOT AWARE THERE WERE CAR BREAKINS. I ASKED HIM TO PUT OUT A PUBLICATION. DID NOT HAPPEN. WHAT IS GOING GREAT ON YOUFIT?
The staff is friendly and family oriented. The equipment is all top pf the line and there is non stop classes for all your fitness needs.
Nice atmosphere, but I wish they had cleaning products for the equipment.. that’s unsanitary for people to use over again with out somingthing to clean it !!
Equipment is always available and working and staff are very helpful and nice.
Wonderful work out spot with lots to do
All round fitness equipment. Youcoaches for support and motivation. Awesome.
The Staff greets you and are professional. The equipment is always clean
I love doing all of my workouts and gaining strength on my left side..Arm and legs
This gym would be the best if it had a sauna
This is the place to be, to work on getting healthy, looking good and feeling great.
I love the Monday night aerobics classes; it just needs a larger room
This place is amazing. It has enough materials to complete my fitness dreams.
My favorite place to be. Staff is great and gym goers here help motivate each other
Great gym awesome atmosphere.
Within a 10 minute walk from home . Great place
I love the fitness classes. Awesome instructors!
My favorite gym. I can get in and out
I decided to give them a second chance
I were a happy and proud member of Youfit gym untill I were excused of training people for money in the facility so they banned me from the gym,when all I were doing were just helping people and motive others to become fit and healthy because I have a good heart to just help anybody.The staff and trainer of Youfit @olney plaza phila. are very unprofessional and rude they do not know the right way of physical training,they dont care about how many clients you bring to their gym.I got 30-40 people to sign up and this is how a loyal customer/member is treated.I advise to everyone not to sign up at this particular Youfit @olney plaza Philadelphia PA
Love this gym can’t wait to sign up.
Better equipment than planet fitness for the same price..