This is one of the best gyms I’ve ever been a member. The staff are super nice and supportive, the environment is very welcoming, everything is consistently clean, the class options are really good, and you see the staff regularly maintaining the equipment and locker room.

I’m not a really fan of the staff here. I say hi and bye and keep it moving. A couple of them are okay, but many of them are just odd when it comes to their hospitality, or lack there of. The only reason I’ve attended this gym for two years is because if it’s aesthetic (shallow but true). That is also my only reason for giving this place two stars. Even though the customer service at city fitness hasn’t quite lived up to my expectations/standards. It’s not enough to make me stop attending the gym, being my only focus is working out. I also don’t have the time or patience to go searching for another gym at this time.

CF Logan Square is a really clean and spacious gym. The staff is very professional and always present to field questions or help with equipment issues. Equipment has never been out of commission for longer than a week and I constantly see their janitorial staff cleaning. Their group classes are also great (specifcally spin).

City Fitness is a first class gym.Members are dedicated to their health and fitness.Management and staff are committed to all of the members success.Senior citizens there workout just as hard as the teenagers.It is a good place to get better all the way around.

City fitness is like I mansion. Walked through 3 rooms and always found a great workout. Staff is friendly and everyone encouraged me to buy city fitness memoribilia at an affordable price. Never danced Soo much during my work out city city!

Super clean, spacious, people working are always so helpful, like if you need a different way to do a certain workout without using a machine theyre very knowledgeable and willing to help!

Super friendly staff, super clean facility, great variety of classes...and those water massage beds...noice.

So glad to be back...my first since last year Covid 2020 ..I really enjoyed my workout..it was great!!!

Great gym with new equipment and great facilites. it gets busy during peak hours (6pm weekdays) but I dont go during that time. I wish they expanded their hours.

Love this fitness center! Its a whole city block long! Very easy to keep your distance from others. They close at 3pm for 45 minutes to clean and disinfect. Lots of extras, and classes to boot!

I came in here because I got a Facebook ad for a free trial but when I got here they wouldnt let me in because membership service wasnt in to activate my trial. It would have been helpful if they told me that when I called before I went all the way across town. I went in and paid $25 for a pass to go to their gym. On my way in a sales person gave me her card and told me that I could sign up for a free trial next time she is working but for now I would have to pay.I figured Id bite the bullet and just pay for my workout. I was underwhelmed. For one, NO SQUATRACK. That is like having a burger shop that doesnt sell fries. Ridiculous! No, the smith machine doesnt count. Ignoring the fact that they didnt have the most important exercise equipment for the human bodys largest muscle group, the rest of it really wasnt that great either. There werent that many people but the gym wasnt very clean or organized. There were different sized weights everywhere and I couldnt find weight clips for the bench press. The locker room was pretty messy too.Because of the relatively low costs I would have considered the place since it is so close to my work but I just cant take the mediocrity and poor customer service. Thank you, next.

The front desk staff is great & always helpful. Whenever I need something they have me covered.

Fantastic gym. Friendly customer service. 10/10 would recommend

Its good place for the workout.

I cannot think of a worse value than CF at Logan Square. First off, my GF and I were completely mislead from the onset which put a horrible taste on our mouths. We were told we could try the executive membership (which includes WeFit) for two weeks or simply do a one week trial of the basic membership. All we had to do was pay about $10. As a rational consumer, I thought this was a great value. So, we proceeded to enroll in the two week offering. Within two weeks, we realized that the WeFit was just not what we were looking for. I went back to speak to the same sales rep and she informed me that it wasnt $16for two weeks... but $16 for three days. And I had subsequently been charged $75. She tried to backtrack and say she told me it was $16 for three days with the option to downgrade to the basic level after those three days. Simply, untrue. That is not at all what she told us. No rational consumer would opt to pay $16 for three days as opposed to getting a week free. During this conversation, I was calm, respectful, but also to the point. I called my GF after this and I did not tell her what happened as I wanted to hear her understanding. She reiterated the understanding I had as well so it clearly was not me misunderstanding during the signup process. Eventually, we got it resolved, but we did miss out on the trial which was a shame (as it was worth $22.50 per person).CF later asked for member feedback in an email, We thrive on member feedback and use it to get better every day. We hope you will take a few minutes to give us your candid feedback about your experience with us. So, I candidly provided feedback. While I was very blunt about the rep who assisted us, I was honest and did not use hostile language. The VP of Sales used my feedback as a means to portray me as a hostile member and threatened to terminate my membership if I continued this disrespect towards staff. Had I known my candid responses would be grounds for a threat, I would not have left any feedback whatsoever. This response employs poor customer relationship management and seeks to shelter the employees and business from honest feedback. (response is attached with names omitted)Furthermore, the mens steam room was broken for around three months (at least from October - December). I have no idea if it has been fixed yet. No accommodations or concessions were provided to members. Additionally, the massage chairs were often out of service. If you are going to charge members this uncompetitive price, at least keep your facility in working order. Additionally, the treadmills often cut back on speed. Do not expect to perform HIIIT runs on them.Overall, I am so glad I am no longer a member. Luckily, Planet Fitness opened right across the street. I will absolutely concede that City Fitness is a better equipped facility, but it lacks a faithful sales process and proper maintenance. For $10 a month (compared to $90 every four weeks at City Fitness), Planet Fitness wins hands-down. Hopefully CF will realize that they are losing market share and will take appropriate actions.

First time at this location very clean, friendly staff, and beautiful atmosphere.

Place is great when it comes to the equipment but the staff especially the manager are terrible. She’s very rude and makes me feel not welcomed at all. Between that and the price of the place it’s not worth it at all. I highly dont Rex commend this place and btw it’s a 100 termination fee!! If you wanted to cancel the membership. Absolutely ridiculous

Brand new gym. The only gym in the center city offering Les Mills smart equipments.

This place is amazing! Best gym I’ve ever been. The locker room is awesome, you don’t need to bring your own lock. The shower is super clean, hotel style with shampoo, conditioner and shower gel, very clean. The classes are great! Not very full usually, but all the teachers I’ve met are awesome! The only downside, if I have to point out, is the cost. I live on budget but still think this is worth every penny! Highly recommended

Nice facilities with everything anyone would need

Very nice gym! Way better than any of the planet fitness’ in Philly but also way more expensive too. You get what you pay for though. The only cons are you can only bring one guest 5 times which is crazy to me for the amount you spend especially being a executive member and also the smoothie bar isn’t open during the evening. Other than those two negatives, everything else is pretty solid.

Excellent gym, great amenities. I pay $80 a month after a discount they provide if you complete a health assessment/thrive class and come 9 times during your first month. Normally it is $100. This gym is expensive but totally worth it.

Nice location, enjoy some of the classes and the equipment available to patrons. The juice bar downstairs has a variety of health meals and snacks which has come in handy when I’m fasting or need a quick healthy bite to eat. Love the sauna and steam room, ladies locker room is well kept and always clean. They have towels available for patrons which is a plus, one less thing to pack. Over all I’ve had a good experience while waiting for East Market to open, I’ll still patron this location for some of the class instructors from Barre to Zumba

While a bit pricey, this is by far the best gym in Philly and trust me Ive shopped around. Its clean, well maintained, lots of workout options, and a really nice sauna. I left PSC for this gym after they repeatedly ignored problems. This gym is very well maintained and the executive membership is worthwhile if you prefer having your own private locker and free classes.

Best gym in Philly!

By far the best gym in city center. Ive also been a member of other major gyms and while there are bigger gyms. This place is super clean and modern. Very nice staff, and not super busy. I know its missing a pool and Baskball court. But those courts in other gym always seemed busy anyway. Love this place.

Clean and signs to use every other machine

Told me to go away.

This place is a place that one can go to workout and get into or maintain ones health and fitness lifestyle. The key points that has drawn me to this place is the location (which they a few around the city), community (there are folks who have your back to encourage you to keep striving and accountable), and cleanliness! City Fitness has a lot to offer.

Awesome fitness center with friendly, knowledgeable and enthusiastic instructors. Had a GREAT workout!! And the locker room is very nice, clean, well maintained with everything you need to shower and get ready to hit the streets.

Everyone is courteous and professional. I come in at 5 am energetic. The staff is equally enthusiastic almost making me forget its soooo early. Facility is clean and bright. Best gym I have ever belonged to.

This gym is city fitnesss newest location. Very nice location and brand new state of the art equipment. Employees are nice and customer service is very good. Would recommend to people looking for a gym to get a good work out in. This location has many good and unique features that other locations might not have. Also, very convienent for individual who work in the center city area.

I love going here. The staff are all friendly, the equipment and free weights are in pristine condition. They also have cardio equipment and rooms for classes. The mens locker room always has fresh towels and locks are built into lockers. They have a sauna and steam room in locker rooms and everything is always clean and well maintained.

Fantastic gym! I would have given it a 5 star but the instructor Angela was the worst spin class Ive ever taken. She tries to teach like a soul-cycle instructor and she doesnt do the simple basics of teaching spin. In addition, she wasnt very friendly as I was a new guest to her class.

If you have your routine, but need a launch pad, a sanctuary, just a gym; Logan Square is it. This place has what you need, and they have the willingness to hear what could be even better. Youll be what you can be, when you make this place, a valued place in your life. Like Nike, Just Do It.

The staff are so friendly and professional. The whole place is super clean. There are a ton of classes and personal training options and equipment. What else could you want?

Good location, bad space. It feels like they tried to build a gym in an office building. While the gym is very large, it is a lot of hallways. The treadmills will not go over a certain speed, very disappointing.

The location of this gym is not needed or wanted by residents. We have a very nice gym provided for free and most people are not interested in City Fitness. The gym is responsible for setting off our fire alarm at 4 am the other night. It was set off by dust. What a messy place.

Excellent gym. It would be great if they had a swimming pool, and if the juice bar on the ground floor was open.

Upscale gym with everything even a serene yoga workout area. Top of the line fitness company with caring staff.

One of the best gyms in the city. If youre into a personal trainer ask for Iain

Positives: This gym is outstanding, showers/locker-rooms are super clean, and great employees.Negatives: Gym members not un-racking weights after usage and everything is sandwiched in together!

Ive been a member for about a year after getting fed up with Phila Sports Club. The gym is one of their premium gyms which means its nicer and has some more amendities. In addition, we are able to use any of their other gyms in their system. I find the staff nice and willing to help. I find the equipment clean and rarely broken. The locker room is typically clean. Its nice to see that notice when things are looking shabby and get it taken care of quickly. For instance, they recently repainted the lockeroom. My only complaints are, during peak times the lockeroom can get a little cramped. Also, I am not a fan of the neon sign in the spin room. Its way too bright. All in all... its a great gym. Its little more expensive than some of the other gyms but I guess you get what you pay for.

Great gym with amazing staff. Would recommend to anyone in the center city area looking for a full service gym.

Had an interesting experience here that caught me a little off guard. And I presume this is their company policy.I signed up for a 7 day free trial on the website at the Logan Square location. I received an email telling me to set up an appointment for an orientation. At the front desk, I was given a waiver to fill out with all of my personal information and then joined by a representative who said she would show me the amenities and then take me back around to consider membership options. To my surprise, this orientation was perhaps more about sizing up my likelihood to subscribe, than about showing me the gym. The first question asked was where I lived, to which I responded that I was living on Ben Franklin Parkway while undergoing job traning, but that my permanent address is in the suburbs. The second question was what I did for a living. Although a little surprised, I laughed and answered that I work in finance. She takes me around to a few excercise areas and the conversation comes back around to me. So what was the last gym you went to? I answer Planet Fitness. She asks if theyre any in the city. I say no. The next thing Im told is that I wont be receiving a free trial as its limited to those living in the city who are actually looking for a membership. As a courtesy, however, I was told I could feel free to workout today if I wanted to.Interestingly, I work across the street and was looking for a better gym than the Philadelphia Sports Club, in the basement of my building, to bring my corporate discount. But after that, I think Ill pass.

Nice and clean I loved the steam room and sauna

Clean gym friendly and helpful staff.

Great Place!💯 Little Pricey💰 but well worth it.

They have Olympic Lifting platform/squad rack & bumper plates, but oddly have a sign saying No weights slamming. that was weird. Really interrupt with my Crossfit/ Oly Lifting training

State of the art equipment but there is some stuff that is an extra charge to use which is standard in other gyms. I.e. medicine balls & turf area ect. Thats why I give 4 stars and not 5

Super clean and spacious!

Cool

Knowledgeable trainers, friendly staff and beautiful facility. Best gym in Philadelphia.

Thur.6-7 4:15pVineland, New JerseymVineland, New JVineland, New Jersey, United Statesersey, United StatesVineland, New Jersey, United States

My favorite gym in the city! Gotta love the steam room and the sauna 🧖‍♀️

Clean gym convenient to center city.

Really rude staff.

None of these reviews are about the actual gym, morons. Who goes on Google to slander a gym that isnt even built?

Has everything you need, except a pool

Sleazy employees used dishonest marketing tactics to try to get my membership, what a shame because it seems like a nice gym.

Very good gym clean and friendly

Awesome gym with an awesome staff

Okay have not tried this place yet

Great Gym, Good Environment, Great People

I get sweaty here

Excellent staff and gym is a luxurious!!!

Very nice gym!!

Solid gym for gains 👌🏽

Awesome place

Clean, nice staff

Overpriced and misleading information