The location is so convenient! The team was very responsive to any questions or concerns I had. The place was clean and definitely a great value especially having a washer and dryer in the room for longer stays. It is clearly an apartment and not a hotel room and has a more homey feel. I didn’t have any requests for specific supplies needed for my stay or I am sure the team would have assisted with this. I wound up needing to extend my stay and as they had availability it was very easy to do. I would recommend staying here, and if there’s availability I plan on staying here again with my next visit.
Had to cancel because this company is COMPLETELY RECKLESS with personal data. They wanted me to send them un-encrypted images of their photo id and credit card through regular email.This request is pretty sketchy by itself. Are they selling this data to a third source? Are their computer hard drives encrypted? How long do they keep these files? How do I know that some employee isnt copying them?When I asked them how they wanted me to encrypt the file, they didnt know what I was talking about. They didnt understand what unsecured email was. They didnt know and didnt care about the risk they were forcing their clients to endure.And its not like they are the only fish in the sea. I went somewhere else and so should you.
I stayed at this location last year during a job training. Customer support was always available, it was clean, it was quiet and the price was right. Would definitely recommend!
I stayed here a few weeks ago. I booked this place through Expedia. The place was nice and clean except that the first night I saw a mouse coming out of my shoe bag and running around the kitchen. I had to stay with it the entire weekend. Didn’t get any money back or anything.
The customer support and location was excellent and the space clean. The efficiency itself is in the basement so it takes some effort to carry suitcases down the stairs. If arriving by car, factor in garage costs because street parking is very limited in this area.
My Experience in this place was amazing the communication was great between the host and me, they walk me through every process the house my people in the apartment made me feel welcome in compared to other Apartment complex I have stayed the place was full of supplies multiple options of Pots and plates, tv in every room suited up with Netflix and much more!!! The apartment with spaces and very comfortable Five-star experience I Truly appreciate the host and recommend this place to anyone visiting Philadelphia.
Stayed at a UrHomeInPhilly place this weekend. 3 couples in town for a grad school buddies wedding and to celebrate our 10 year reunion. Really enjoyed the place. Clean, comfortable and the team we quick and responsive. Would definitely use them again if coming back to the philly area.
The check in process was easy. The room was private. The HVAC system was responsive to ensure we were comfortable. The real benefit of this place is it’s not a regular hotel; where you have a greater chance of having annoying neighbors. The seperated rooms insure good chances of no disturbances. I’m very easily annoyed by hotels and I was satisfied and glad I gave this place a chance. I would definitely stay again
The staff was very responsive when I had questions. The apartment was absolutely beautiful. It was perfect for what I needed! I would absolutely use them again if I travel to Philly again!
This is an excellent option for the price. The location is perfect, check-in was easy, and the space was very clean. I particularly appreciated how much communication we received from the people at UrHIP. They messaged (via both text and email) and called me a couple of days before and again the day of my arrival with basic information about getting into the room and to confirm my arrival time. They also asked me if I needed any groceries picked up beforehand and when I said no, I was told there would be bottled water in the room for me. (Though as it turned out, there was not bottled water in the room. This is a minor complaint and not something I would even mention if I hadnt been told it would be there.)My complaints are minor. My main complaint is that the space is somewhat rundown. Our room was one of the two basement apartments in the building, and its an old building, so I understand that that comes with certain accommodations. For example, the HVAC uses two wall/window units and is very noisy; this didnt bother us but could bother someone who needs quiet to sleep. However, some things did bother us. The dresser drawers were too dirty/worn down to use. The pillows on the bed were clearly worn out and quite uncomfortable. The bathroom lacks any place to hang towels. There are no easily accessible outlets in the bedroom to plug in a phone. There were also no spare toilet paper rolls where they were supposed to be. We ended up messaging the management to get more, and they promptly brought some, so no real harm done, but its the kind of thing that should have been there without us having to ask for it.Bottom line: You get what you pay for. Its a solid option for a low price.
Good pricing, clean apartment, newly furnished, good neighborhood and would definitely like to book again. One thing I called ahead 3 times asking for one hour early check-in but I didnt get any confirmation and when I have arrived the room was not ready and the housekeepers said that they have not been informed about the early check-in. The customer service system needs improve.
Booked a last minute weekend trip to Philadelphia via UrHomeInPhilly. Our stay was at the studio in Rittenhouse and it was spectacular. The studio was well kept, the hosts at UrHomeInPhilly were very responsive and the location was just perfect for what I had intended (experience the restaurants and taking long walks around Philly). I parked the car less than a block away and didnt move it once for the entire 4 day period. Cant say enough how great the location was.
I just stayed at URHomeInPhilly for a week-long business trip. Everything went smoothly. URHip sent over a staff member to help me with my bag, which really helped me since I have a back problem (the building I was staying in didn’t have an elevator).The Center City location was very convenient. URHip also includes day passes for a very nice Center City health club, which was great place to work out.