I recently used Gen 3, and had multiple interactions with them and in all occasions they were very professional and provided fair and clear pricing. Earlier today, Aaron and Cyrus came out to install additional recessed lights, including installation of new cans etc,. After the walkthrough, Aaron identified some potential issues to my original plan and very thoughtfully walked me through some potential options that would work better with the existing switching and wiring. He was very patient as I tried to solidify the plan with my spouse who was working and wasnt able to respond that quickly. With Aarons advice, I ended up saving several hundred dollars and landed on a lighting configuration that I am very pleased with. Also, Cyrus was very professional and communicated well throughout and both of them were very keen to keep the work area clean by laying down tarps/coverings to protect the floor. Vacuuming up after as well was a nice touch! I will definitely be using Gen 3 for other electrical work and perhaps for HVAC!

Aaron and Cyrus from Gen3 Electric just did a great job installing an electrical outlet in my basement for a sump pump. In addition, I asked Aaron about remove/replace of ceiling fans, an issue I was having with a flickering light in a bedroom, and a ground wire that did not appear to be properly installed. He was very informative and provided cost estimates for the work should I decide to schedule a future appointment with Gen3. After the high level of service I received today, it is very likely I will. As a longtime Philly resident, I am no stranger to less-than-wonderful home service from companies and independent contractors alike. Gen3 was not like that. The service from Aaron and Cyrus today was great. Based on my experience, I would recommend Gen3 to anyone.

The worst customer service. We hired Gen3 to uninstall and reinstall our HVAC units to allow for a deck install.They had at least 3 crews come out all of which complained about the prior crews work. One crew even stated “this was a hatchet job”. We had no choice but to fire this company and hire another vendor to complete the work to get functional units and cool air back house.They left the units in a non operational state by first damaging the coil by braising the lines and then subsequently hacked the unit apart during a heat wave. They then came back with another quote to repair the damage they caused. Clearly this job was above their competency and expertise.They do not stand behind their 100% guarantee. Do not hire this shady company.

I called because half of my house power was off. I left a message because it was early and the system said someone will call me back which they did. I explained my problem to the individual and I was told that the earliest they could see me was in October, my problem with that is were in the 3rd week of September.

Wonderful experiences with Kevin and Dan. Hired to remove knob and tube and rewire our house. They were responsive with a quick consultation and quote and when Dan and his team came out to work on the house they were reliable, professional, efficient, and always very helpful offering suggestions. Kept the site clean and always friendly to have in the house.Cannot say enough good things; recommend without reservation.

Incredible service! My HVAC has been broke since I bought my house. Wish I had called Gen3 first. Fixed it quickly and wereSuper transparent about pricing and the state of my system. Also, they are great communicators and friendly, which is hard to find sometimes. I’ll keep using this awesome company. Thanks!

Along with a separate issue, we needed an outlet installed outside (were sick of running the cord for the weed eater through the backyard screen door). Mike came out and installed the outlet in short order, plus replaced the porch light fixture. Everything looks amazing and works perfectly! Plus, the outlet is protected in such a way that even if we get some major storms, we will be ok. We are repeat Gen3 customers already, and based on this experience, will continue calling the folks at Gen3 Electric whenever we have any electrical issues.

So, so experience tbh.While their technicians were nice and knowledgeable, Ive been disappointed with Gen3s approach to servicing existing HVAC systems.On the other hand, Ive had no issues with their electricians.I will say they are great when it comes to timely scheduling.

Gen3 installed and serviced mini splits in my house. Ive had some recent condensation issues and Gen3 has come out on time and has professionally assessed the problem and gave what should be an easy fix. The technician Matt was great and assessed my concerns. I plan to continue to use Gen3.

Mike M was awesome! Came out and replaced my ceiling fan and even helped secure it since the last one was apparently just hanging in the ceiling. Caught some issues in my panel and took the time to educate me on them. And didn’t make fun of me when my non-working outlet was just a switch in the off position 😬. Cyndy in the office was super friendly as well! Definitely recommend GEN3!

I have used them time & again, always everything you could want -- efficient, courteous, professional, and a great job. You can trust them and they do good work, stand by their work. Thank you so much! I call them for all my electrical and now HVAC & heating needs. You should also.

Tried to get GEN 3 to do an estimate for work that I was hoping to get done. They asked if I had the flexibility to reschedule, I told them I didnt, so they rescheduled me anyway. Then they asked to reschedule the month later appointment. I just dont have the flexibility to keep rearranging my work schedule around them. Its taken 2 months to get to this point, who knows how long it would take to get the job actually completed, and if its not done right, you could be looking at a year to get any remediation done.

I was having issues with one of my ductless HVAC units. Travis was very professional, informative, and attentive. Although I wasn’t home, he gave me a heads up before he came up. Travis also checked in with me before he left and explained what the issue was. Definitely recommend!

Aaron and Brandon were professional and explained what they were going to do each morning when they arrived. We had the knob and tube wiring replaced, the panel replaced, and various other things done. It took 5 days and they were efficient and cleaned up and patched all areas where they had to break through the wall. We hired them because they were recommended to us by friends and I think we made the right choice. The install coordinator and customer service team were friendly and helpful as well.

John Yeomans and assistant Dave came to our condo/townhouse last month for routine HVAC maintenance and coil cleaning . As usual, the Gen - 3 techs are professional, knowledgeable and very considerate of the fact that their “office for the day” is also someone’s home.The capacitor for the condensing unit mounted on our roof needed replacing. John hit the store and was back in a flash to replace it while Dave cleaned the coil on the unit inside.Five stars in particular for the willingness and ingenuity of this team who safely negotiated the height of our building from the side with a 40 foot ladder (see pic of Dave 👍).Rescheduled appointments are not unheard of from the Gen-3 office staff but they are friendly and accommodating and explain the reasons for changes, which are often simply that emergency repair work in extreme weather takes precedence over “check ups” - a philosophy that I would surely appreciate if our unit went out on us in the summer .

Jim and Branden were completely awesome! They love doing their work and are great at it. They helped me to run wiring in the most convenient spot. They were kind, helpful and courteous.I wish I could say the same for the manager who answered the phone the day before when I tried to get an idea of when the service would take place. A more compassionate manner would match the technicians who arrived the next day.

I have been using Gen3 for about a year now. I love this company. They are kind, professional, and they get the job done. Its really easy to schedule appointments. The owners and their technicians are awesome. For instance, Justin came to look at an issue I was having for which I had taken my TV off the wall. He identified the issue, described how we can fix it, and before he left, he helped me hang the TV back on the wall. Hes what we call a mensch where I come from. Cant recommend these folks highly enough.

Gen3 gave me an appointment in just ten days. Mark W was prompt, courteous, knowledgeable. He listened and told me what was going on. He offered additional service to bring me up to code without any pressure. I will call on Gen3 again in future.

John and Jeffrey were wonderful! They explained everything clearly, answered all my questions, cleared away all debris and most importantly, they were respectful and professional. Would definitely recommend this business. 👍👏

Extraordinary unprofessional. Was rescheduled THREE times. I stayed home from work for three days expecting these people. No technician ever showed up. Made me feel like I was always last on their priority list. Will never be contacting them for any reason. AVOID IF YOU VALUE YOUR TIME.

My house is a little bit of a fixer upper. Ive had several technicians come out for different kinds of services the past year and Gen3 was by far the best. Fast, on time, professional. I felt very comfortable and at ease with having the technician in my home, and the work he completed (fixed an outlet and repaired the connection to another outlet) was superb! I have a couple other bigger projects that need to be completed and will definitely be using them when the time comes. Definitely worth the money.

The Gen3 team were very helpful and coordinating the job that I wanted done. Mark the electrician made sure to explain everything to me that he was going to do, so I could intelligently decide what exactly I wanted done, and how to go about it. Ill be using them for my future jobs.

We are new homeowners (in a very old house) and we have already used Gen3 for a major electrical project as well as HVAC monitoring/maintenance. Travis has checked out our HVAC system and been super informative, which we appreciate because there is a lot for us to wrap our arms around. We also had Dan, John and Roger here for several days doing a knob and tube remediation. They were very thorough and shared a lot of information. And when we were in the process of negotiating on the house, Josh did the initial knob and tube evaluation then spent an hour on the phone with me so Id have all the context my husband and I needed to make decisions. The office and dispatch team is communicative and professional. So overall, weve had very positive experiences with friendly, knowledgeable people!

Gen 3 was the best company I ever worked with for installation of heat/air. It started with Rob from sales. You could tell he knew what he was talking about and did everything to make sure I was satisfied. It was a detailed install because it is a small row home in Philly. He even showed up the day of installation to make sure installers got it right. The office help Nichole and all of them are courteous detailed and have great follow up. Jim was the installer of our two row homes and the work is so detailed. He was polite and also a great communicator. We had one communication mishap and the general manager took care of it and did not place blame. I highly recommend this company for all your services from electric to heat to plumbing.

Gen3 technicians were responsive, professional, and so very clean. They left our home they way they found it. Maintained pandemic protocols, and so very courteous. I would and have hired them for multiple projects. And I wouldn’t hesitate to recommend them to others.

Mike is simply the best. Calm, professional and super helpful with the installation of major outlets in our house. I have no doubt Gen 3 electric will be our go-to company

Gen 3 did an amazing job upgrading our old knob and tube wired / push button light home with 110 service. We now have 220 service, new push button switches with dimmers, beautiful chandeliers, recessed lighting to brighten every room and hallway, and so much more. Brian and Connor worked tirelessly placing miles of wiring from basement to third floor - no easy task with plaster walls! They installed each light fixture with love, including our amazing chandelier - 1 crystal tear drop at a time,We also had Brian S come out recently to place outdoor lighting and a Haiku ceiling fan, which we love!I have attached before and after photos of the love they poured into our home. They were professional, always wore protective foot covers, cleaned up after they were done, and smiled, despite some pretty down and dirty work in the basement.We truly could not be happier with any of the work that was done! We LOVE GEN 3!!

Worst experience ever. I hired them for a job, they messed it up so badly I had to get another company to undo and fix their mistakes. Now they insist on hounding me for money for a job they didnt complete.Bottom line... they dont care about you. They only care about money. There is zero customer service.

John Yeomans from Gen 3 came to our home yesterday for part one of a project. He was courteous, kind and respectful of our home. Wore a mask the whole time, which was great! He fully explained the scope of the work and thoughtfully answered all of our questions. As new homeowners, this was all we could ask for. I look forward to him returning for the water heater and other odds/ends.

I love the Gen3 model: they come to give an estimate, if you agree they start right then and there. Brian was a great tech. Completed everything quickly and professionally. The price was very good. This was my first experience with Gen3, I will call them again.

Evan and his partner (Mike, I think??) were great. When they arrived, they listened carefully to our needs. They provided a reasonable quote on the spot and did the work immediately. They installed an exterior outlet, relocated an outlet in my kitchen, and installed a whole-house surge protector on our panel all in under two hours. They were super careful with distancing and wearing masks and shoe protectors in the house, and they left their work areas clean when they were finished.

The team was on time and professional. Our technician, Bill, went above and beyond to troubleshoot and provide quality service.

Mike J. has been a pleasure to work with. His analysis of the situation i inquired about was 100% accurate. In addition, his follow up and information sharing about next steps has been helpful and professional. I’d feel very comfortable in giving Gen3 my business.

The entire GEN3 team was great. They quickly helped me through a minor emergency at an investment property with no heat, and they successfully installed a new radiator boiler within a few days of originally contacting them, despite a snowstorm! I was impressed with the high level of service and would definitely consider working with them again. I had been screwed over by a small-time contractor who disappeared, and the professional communication and timeliness of GEN3 was so refreshing in comparison.

I had an appointment scheduled. I was contacted that they were having a very busy day-but they managed to get Matt to come out anyway. He fixed my kitchen outlets and put in a new outlet for me. He was friendly and thorough, and was finished really fast. Matt gave me several options but didnt try to upsell me at all. The price was a little less than I had guessed, and I feel like I have a new kitchen! Gen3 is the best in Philly! Thanks Matt!

Justin was incredibly professional and friendly. He helped explain my HVAC system to me and pointed out any services we may need in the future. The entire GEN3 experience was incredibly pain free as well from booking an appointment to billing. Will be using them again in the future.

Gen3 was an excellent company to work with. Work was well done. Contractors were respectful and communicated when needed. They cleaned up after each day.

Update 04/2021: Mark W. was friendly, knowledgeable, on-time, professional, respectful, and knew exactly how to fix my problem. I continue to be satisfied with Gen3.Update 04/2021: An HVAC technician (Eric R.) came to perform a bi-annual checkup before the summer. He was friendly, knowledgeable, on-time, professional, respectful, and knew exactly what he was doing. I continue to be satisfied with Gen3.The whole Gen3 onboarding crew and my assigned specialist, Matt, were great. Everyone with whom I spoke on the phone at Gen3 was friendly knowledgeable, patient, and willing to answer all of my questions and explain in detail everything about Gen3, the services that Gen3 offers, and the whole process of having a specialist come out, provide a quote, and complete any work.I received a call and text to notify me that my Gen3 specialist was on the way on the day of my appointment. This was so great and helpful. Matt arrived on time, was friendly, and listened to everything that I had to ask and say and answered all of my questions and provided his expert and honest opinion. He was never condescending, and I never felt rushed. He took the time to assess properly. It was clear that he is experienced and knowledgeable, knows how to do his job well, and is a practiced-hand, which was reassuring. Matt provided his quotes/summary very quickly, and Gen3 called to follow up on the visit quickly, as well.I am very happy that I chose Gen3. It is an efficiently-run and a modern, tech-forward company. I can hardly think of any business large or small that I have encountered as efficiently-run as Gen3.

Cant recommend Gen3 enough! They were professional, personable, and straightforward. Didnt try and overcharge us like other companies did. We had Josh and Justin for HVAC and electric work and could not be anymore happy with the work they did.

The overall process and experience with Gen3 is what I expected of a premium company. I enjoyed the sales experience as options were provided to me to make sure I had exactly what I wanted and was comfortable with. Bill and his apprentice did a fantastic job with the work and it has me thinking about doing a few more projects with them. Would definitely use Gen3 again for my electrical work.

Thomas was great to work with. He came on time and went straight to work. He didnt mind that I kept calling him Jason because he looked like a cool guy named Jason. He answered all my questions. He was very professional. Ive used Gen3 several times. I even recommended them to my neighbors and coworkers. Thanks again Gen3 and Jason ...I mean Thomas.

I’ve done an almost total rewire with Gen3 and an HVAC. (An investment!!). A few things needed tweaking a few months later and they fixed it right away with no surprise charges. It’s one thing to do a job, it’s another to provide post-work support. That means a lot and why I am a repeat customer. Matt came today and was professional, clean and quick. He also made sure to take the time to explain. Great work again!

From the initial call with the very pleasant and patient dispatcher gentleman to the visit from Evan, I couldn’t be more pleased! Evan was on time and very thorough. He gave me the quote in great detail and was diligent throughout the day. I work from home and am on calls all day long. Once we agreed on the scope of work, I fully trusted Evan to complete the work in my home while I worked. He did so quickly, quietly and without complaint. Once complete, he cleaned up the work area! Very pleasant professional and I will be requesting him for the next visit!! Thank you, Evan and the wonderful dispatch guy who worked with me to book the emergency visit!!

Company communicates well. Sent reminders and called before visit.On time, good communicator, seemed to know what he was doing. Good guy.

Rob was very helpful and courteous.looking to replave AC and he tried to give me the best advice.Seems like a good company.

Josh is great. This is the 2nd electrical inspection he has been to where I am acting as the buyers real estate agent. He is professional, knowledgeable, and personable. I always learn new things from him and trust his experience.

Eric came out to check on our extremely old AC unit. He found that it was low on R-22 and filled it. The AC works great now. 100 stars, would use again! Give this man a raise

Make forced hot air heating system had begun rattling and gotten much louder. Was able to get an appointment quickly with them. Came out in a Gen3 van and in Gen3 clothing (always makes me feel safer!), 100% distance and facemasked. The tech, Eric, did a great and professional job. Was honest with what was going and laid out my options. Thanks!

Have an appointment scheduled for recessed lights installation . I am sure the work will be top notch.The job was completed one week later at Brians recommendation for the type of recessed lights and how many needed for the size of our living room. As anticipated we were pleased with our service and we love our living room lighting!Thanks you much GEN3!

Corey W and the technicians at GEN3 did a great job and were even able to come out on a Saturday for a project. Communicating with the company and scheduling was a breeze.

The professional, John, who arrived was knowledgeable, courteous and described what the issues were that caused an outlet to short out. He gave me multiple options for levels of work to be done; and he replaced the switch, and the company will be updating/replacing my panel at a future date to bring it in compliance with the current code. High recommendation. We found out that we grew up in the same home town, and his dad was my childhood dentist! A bonus. John adhered to Covid safety protocols as well- masked, shoes covered and distancing.Update: Gordon came to install the new upgraded panel,(200 amp), repair three outlets and install an additional one outside and ground the system according to current code. They came when they said, worked diligently all day, and communicated well throughout the process. They adhered to all safety protocols and cleaned up after themselves. I will definitely use this company again if the need arises. I received a follow up call from the office, after the work was done to make sure everything was satisfactory.Update: Thomas M. Did installation of two light fixtures, a dimmer switch and upgrade of an outlet- yet another prompt, pleasant and knowledgeable member of the team.

The work was professional it was a higher quality than I expected and was completed faster than I expected. In addition they did a really nice job patching up holes and did not leave any dust behind. Would highly recommend. Expensive, but you get what you pay for!

They always arrived on time. The estimate did not change. They were very professional and cleaned up so you didn’t even know they were there. I would definitely recommend GEN3 for anyone’s electrical needs.

I will always refer to Gen3 Electric and HVAC for my all my heating concerns. I called last week Thursday and Eric came Monday. The issue was taken care of professionally and speedily with no extra time wasted. The prices are fair and the customer service is excellent. Thank you Eric and Thank you Gen3 Electric and HVAC

Two reviews here, one for the estimate and one for the service. Big picture: They were great and I will go back to them for my future electrical needs.Josh T. did a great job with the estimate. He was very personable, willing to explore different pricing options (as in, I didnt feel like he was trying to pressure me get the most expensive thing, but rather help me find what would be the best fit for me).Dan and Jon came out for the actual service. We had a sconce replaced, a light fixture fixed, and new ceiling lighting installed. Everything looks great! They were able to make adjustments on the fly, and took an extra item out of our final payment that we didnt end up needing. Basically--they did a professional job, met our needs, and Im very happy with the results.The only reason for the 4 stars is that for the largest job (replacing the light fixture), they ended up leaving a mess. They didnt tarp the room and didnt clean up after, which was disappointing. So just be sure to ask them to clean up before they leave ;). That said, all the major stuff (i.e. did they do a good job and would I trust them to do a good job again?) checks out.Their customer service is also responsive which is an extra perk! Overall, I recommend.

Great experience working with GEN3. The sign up process was easy, Mike was excellent and was able to figure out the problem quickly, and the price was fair.Definitely would use them again in the future.

I contacted Gen3 to conduct an evaluation for knob & tube wiring and the safety of the electrical system in my house. The technician arrived on time and was very thorough and professional throughout the evaluation. He was also very knowledgeable and was able to explain in detail the issues uncovered during the inspection as well as pricing to correct the issues found. I would definitely recommend them.

My full 2 zone HVAC replacement was a long and challenging process. Usually a start like that wouldn’t yield a 5 star rating, but Gen3 navigated well through a difficult job in an old house in Fitler Square. Jim, Dom and Bob did a great job delivering a system that functions well and is efficient and also never took any shortcuts on their job. I highly recommend Gen3 for their consultative approach and great customer service.

Really enjoyed the service from Gen3 from beginning to end. Front office was responsive, proactive with communication, and followed up as soon as the job was complete to get our feedback. Mike J. did our estimate and walked us through several changes/questions in subsequent emails. He was excellent. Bill and Griffen were friendly and thorough in their work. There was some trouble in following the plan that we submitted from our lighting designer, but we eventually got the layout we desired! Overall, would highly recommend Gen3!

I first called Gen3 on an emergency basis when my smoke alarms failed at once, and within an hour or two I had two techs at my home working to replace the system. I was very impressed with their service. They were professional and quick to respond. After that positive experience, I called Gen3 again to install new lighting fixtures--a pair of pendant lights in my kitchen and a chandelier in my bedroom. Evan P. did an awesome job. He was professional, friendly, and got everything working and looking fabulous in about two hours. Also, due an uptick in emergency calls, Gen3 had to reschedule my original appointment for two days later. And as a courtesy, they gave me a $50 credit, which was a very nice gesture. I will definitely call Gen3 again in the future.

This is the second time I used GEN 3. They always does good work. The the service persons are always professional and helpful. I also, like the way they clean up after the work is done. Good Job! I will use them again.

We had a very good experience with GEN3 Electric & HVAC. The technicians were friendly, reliable, informative and followed all safety procedures. I would highly recommend this company!

The technician was great but the prices were way too high for residential work, at least to my liking.The technician was very helpful and was able to fix one of the problems I was having but the quote I got for the rest of the work was more than any company should be charging. Im sure they do great work and provide guarantees however the price wasnt worth it for me.I was able to work with a another company, got a better suggestion and a much more reasonable price.

Brian was awesome! He was so nice and informative about what he was going to do and went above and beyond to take care of our issue. Great rep. Of Gen3 company. Def will use again.

George was great! He was efficient, responsive, careful and pleasant. I highly recommend Gen3 Electric. All of our experience with them has been top rate.

Brian & Mark installed a new outlet in my basement. They were very professional and explained exactly what needed to be done and why, before doing it. They even vacuumed up before they left. Thanks so much, GEN3!

From my first call to schedule an estimate I was impressed by the customer service. I had both an electrical and HVAC assessment done. Brian came out the the electrical estimate. He was timely, professional and kind. He walked me through everything that needed to be done and explained how the parts worked in a way that was understandable to someone knows nothing about electric work. He explained what work was necessary and what could wait. I like the way this company provides its estimates; they give you options and different price points. My kitchen lighting is awesome; it’s like I’m really seeing my kitchen for the first time. Brian and his partner were great! I will be getting additional electrical work and HVAC work as well. Very pleased!

Thomas from Gen 3 was great! He was able to fish a wire in a already built duplex with minimal holes drilled and took the time to patch the ones he did have to make. He was professional and actually arrived a little early. The job was done as expected and a minor issue was resolved the same day with ease. Thank you to Thomas and the Gen 3 team for a job well done!

Josh was extremely thorough and extremely professional. He spent extra time giving me all the details that I asked of him. It was a pleasure to have him give me this estimate. He is an asset to your company.

We have worked with GEN3 for at least a year. They have provided exceptional service on each project small or large: relocating outlets and switches, installing dimmers for the many switches, installing under cabinet lighting, reorganize the switches to better coordinate already installed lighting throughout the house, install four ceiling fans, assess the HVAC for better comfort and performance, install new ceiling light fixtures for a new home office, and more... It was easy to secure an appointment through their website. The office calls quickly to confirm and followup. We receive texts and emails to alert us when GEN3 will arrive. They are always on time! All of the technicians are kind, thoughtful, efficient, caring about our needs and provide helpful feedback to our questions. They are responsive, responsible, knowledgeable and organized. Thank you Mike J., Corey W., Eric R., Dan G., Miguel, Jon, Stan K., Dom P., Gordon C., Rob, Steve and Nicole and all the wonderful technicians, apprentices and staff!!

My technical came out to give me a free estimate which is very appreciated and helpful when youre trying to figure out how to resolve your issue best. He was very nice, answered all my questions, respectful, and made sure to wear a mask. Great experience

UPDATE: After writing this review, Gen3 management contacted me and our experience improved. Im increasing the rating because they were apologetic, communication improved greatly, and they got a crew out to make our system operational.-------------------------------We contracted Gen3 for the relatively large job of replacing our furnace and installing AC throughout our home.As the installers were packing up they let me know that the air-handler they installed in our attic was not working and that someone would be in contact with me later that day or the next day.No one from Gen3 contacted me for 5 days despite me contacting the office multiple times.Eventually an appointment was schedule to fix the brand-new equipment they installed for the 8th day since the installation crew left. That appointment was cancelled last-minute and reschedule for 11th day. On the 11th day, no one from Gen3 showed up.In addition to all of this, the attention to detail with the installation was poor. I never would have written a review of a local business about these things alone, but in combination with the other issues it paints a clearer picture of what to expect:- One of the ceiling vents isnt flush with the ceiling- In multiple rooms the installers left blue-goo (Im assuming leak detection fluid) drips down the wall, on the baseboards, and puddled on the floor. By the time I noticed this the baseboards were stained in multiple spots and needed to be repainted.- They managed to gouge one of the plank of a brand-new floor that we had installed on one of our rooms two weeks prior.The sales consultant we worked with before the installations was helpful and responsive, so we had had high hopes of how this job would go. Unfortunately, the reality is that Gen3 is irresponsible and unresponsive. The lack of care, communication, and proactive efforts to make this situation right is bad business, disrespectful, and is at this point insulting.

Generation 3 is a great company. While you can probably get similar services elsewhere cheaper, the quality of Generation 3’s work and their professionalism is worth the money you pay. We have used their services in both of our houses and we have no complaints. Their tech Mike is particularly awesome.

The communication by the company as a whole was excellent. the technician, Eric, showed up right on time. He was friendly and efficient. i would recommend GEN3 to anyone in need of these types of services.

Highly recommend Gen3. Used them twice last year to fix a/c and install new panel. Their Lead Tech John Y. was particularly helpful + knowledgeable, and reason I plan to use them again this year for my next project.

Matt was very helpful with his price and courteous. He looked at the old ceiling fan that needed to be replace. And look to see if the new ceiling fan would hold up to the ceiling. Hopefully he will be back to replace it by next week 😊

We had Thomas Mulvehill do a fantastic job at our home today. We had 4 light fixtures replaced and a new direct line outlet put in. He was very professional and did a great job on all of the work. The lights look great and he cleaned up all of the mess. Well be using gen3 again for sure.

Very professional, neat, knowledgable and tidy. They needed to create a solution and did it very well. Both Dave & Mike did great work

Great experience with Justin. He came out and diagnosed the problem within minutes, quoted a fair price, and fixed the heater. Professional and knowledgeable. Highly recommend!!

Aaron, Brandon, and John did a whole home rewiring for us. They were the best!! They went above and beyond and provided exceptional service. They were extremely professional and made sure we were happy with the work done and that we were informed throughout the process. There were several unforeseen problems in our house but they dealt with them all in stride and were able to find good solutions. They are also very friendly and all around good guys. Highly recommend them and the Gen 3 team.

GEN3 has been incredibly helpful as we worked through a massive AC issue this summer - every person we have interacted with has been professional, patient, and most importantly talented. We are so thankful that we found GEN3 and now have their ongoing service plan!GEN3s services continue to be outstanding - with some electrical issues we had, Evan was a fantastic expert, coming out timely and completing the repairs flawlessly. We continue to be incredibly impressed by all of GEN3!

Brian was amazing - very prompt, knowledgeable, and quick with his repairs. I highly recommend him (and Gen3).

GEN3 sent two technicians to my house to help me investigate solutions to the poor heat circulation in our new home. They spent a lot of time and were very accomodating with checking the furnace unit, measuring air flows and temperatures in all the ducts, and generally helping me brainstorm ways to get more heat downstairs.

Good, professional company. pleasant people to deal with. i highly recommend them.

Our technician, Brian, was phenomenal! Not only did he help us better understand some electrical questions but he was super friendly and just a downright “nice guy” - so personable at a crazy time in the world! Thanks for a great experience.

Brian came out to my house and was able to quickly diagnose and fix all of my lighting fixture issues. He was very professional and thorough. I would definitely use Gen3 again

Fantastic! Thats how I would explain my experience with Thomas M. as the installer. Gen3 was great w/ their communication, but scheduling was meh a lot of room for improvement there. My 5 star rating is based on the work of the installer, his commitment to get the job done, and attention to detail. If you get Thomas as the installer your in for a great experience! He was on time, cordial, ensured I was informed throughout the process, completed the job ABOVE my expectations, and cleaned up after himself with x fine tooth comb. HIGHLY RECOMMENDED!

Gen3 is amazing. They are always helpful and honest. I have only had great experiences with their technicians. John Y. did an excellent job with the repair and went above and beyond to help us figure out what to do moving forward. I signed up for a membership during their first visit to my house and it is well worth it. If you own a house I highly recommend using Gen3!

We had two excellent electricians come out to do a complex install of our outdoor heaters. Dan Giuliani, and Seamus Grimms were kind, professional, and knowledgeable. The install was clean, and thorough.They were considerate as we continued business at the restaurant throughout the install. We want to extend a big thank you to Dan, Seamus, and the Gen3 Electric team from Honey’s Sit N Eat.

Osiris J. did an excellent job installing the light fixtures. He was on time and completed the task very quickly. He also explained to me the differences between the various light fixtures before I bought them and gave me his opinion on what he thought would work best for the room. I appreciated his attention to detail and how clean he left the room. The light fixture didnt fit the current situation but Osiris was able to adapt and make it work. He also added a dimmer for free. I would recommend Osiris to any one looking to have light fixtures installed.

John Yeomans replaced a disconnect box running to an HVAC compressor on my roof. Prior to the work he gave me an honest evaluation of the current box and explained to me the type of repair, cost and how it would help. John is friendly and professional and thorough -- would use again!

I highly recommend GEN3 for all your electrical needs. From scheduling with Kevin over the phone to the actual work done was great. Brian S. Was our tech and he was so professional and helpful. He explained everything well and gave us estimates on everything. He didnt try to push us at all when we decided not to do some of the tasks, which I appreciate. The work he did was flawless and seemed reasonably priced. He definitely went above and beyond for us, even checking a few things others would have probably charged us for. We will be recommending them to others as well!

Gordon was helpful and courteous and helped me understand aspects of my new house!

I hired Gen 3 to install a bell for my sprinkler system. Evan was great! Courteous, professional and skilled! The job was form in a few hours and I can easily see the quality of workmanship. Would definitely hire again.Also, pandemic bonus: he was masked, observed social distancing and took great care of my home.

He installed my thermostat an check my Hvac he did a good job an I will recommend him to anyone Justin thank you

I used GEN3 following a home inspection where I was advised to have an electrician come out to take a look at a few electrical items uncovered by the inspector. Josh, the electrician who came to our home, was AWESOME! Super friendly, knowledgeable and considerate. He was also amazing with our 3 pets! I’d recommend GEN3 to anyone. Incredible service and from the coordination to the moment they left our home.

Jeffrey installed my Reme Halo in duct air purication system. He was professional, clean, knowledgeable, and able to answer all my questions. Highly recommend!

Justin performed my first annual maintenance check on my natural gas heater. He made sure to answer all of my questions, and he asked multiple times throughout the visit whether I had any unresolved concerns. After I asked about air filtration options, I received estimates within a couple hours after my appointment.Ive also had electrical work done by GEN3, and the staff were professional and competent. They pointed out work that would bring my house up to new building codes, explaining the benefits without pushing expensive products on me. I also asked for and received LOTS of estimates for additional work that Id like to get done in the house (in phases).Very happy with all that GEN3 has done for me!

Dave installed a new outlet and mounted my tv. He was very professional and completed the work in a very timely manner. Would recommend using them, and will call Gen3 again for any future needs.

Gordon was professional, knowledgeable and prompt. Definitely will use service again. Thank you Gordon!