EMCO was the contracted service provider for a home warranty. They were the second company that came to service our aged AC unit. The first company recommended replacement but never followed through. EMCO repaired the old unit well enough to work while they placed the service approval through the warranty company. They secured approval, scheduled and did the installation. Always on time, always professional, and explained the reasons for out of pocket costs- which were minimal. We would use them again.
Used EMCO to install both and HVAC system and Hot water heaters. Couldn’t have been more thankful of their prompt response and upfront prices.Day after install there was a glitch, I called them and they had a tech on site within hours.I don’t expect to need a new system for 15+ years but when I do I will call EMCO again
They performed a full replacement/renovation of our existing HVAC configuration. They replaced 2 units (one heat only, one ac only) with two new dual units creating a 2 zone system to provide the comfort our separated and under-powered systems could not. This included the full replacement of all existing duct work. They were fast, efficient, friendly, and so far we are extremely pleased with the results.
They fixed my grandmothers AC quickly during the heat wave. I really appreciated the prompt service because I was very worried about her health in the extreme heat. Thanks guys!
My air stop working. Called and got same day emergency service. Technician was respectful and knowledgeable. Diagnosed problem and had my air working again in no time. Extremely satisfied with service!
UPDATE: EMCO called me shortly after I posted this review and apologized for the technician not showing up within the specified window and for not giving any notice. They sent a technician out today at a time I requested. The technician arrived at the specified time and was courteous and professional. The technician performed an inspection of our HVACs. No issues with the inspection. I appreciate the effort the company made to correct the original issue and make me a satisfied customer. I have updated my review accordingly.One note: the technician that showed up didnt have a mask. Though I probably should have notified EMCO that we require masks in our house (we have an unvaccinated infant), Philly has a mask mandate in place so they really should be carrying masks. The technician had no problem putting on a mask we provided and kept it on throughout the inspection.Original review: No show for an appointment to inspect our HVAC units. Took off work. Waited 4 hours. When I called to let them know that the technician didnt show up within the specified time window, there was no explanation or apology. Unprofessional.
I received excellent service! The unit was installed in a timely manner and the technicians were knowledgeable and courteous. I highly recommend there services.
EMCO was very quick in service. They were very professional and made sure everything was done right and efficiently. Serj was extremely helpful and gave great advice. Alena was able to have someone at my house within an hour when Peco was installing the gas line. Very happy with how everything turned out! Thank you!
I couldnt ask for a better Service & Value. Great work from great guys at way less. I will definitely be utilizing this company in the future for any issues I have!. Highly Recommend.
Excellent customer service and response time. Im happy with the installation of my heating system and garbage disposal this month. Even when I had questions regarding the services performed with the heating installation, EMCO was fully transparent regarding the details. They have proven themselves to be reliable and trustworthy and I anticipate being a loyal customer :-)
This was a very good experience! The guy was courteous, professional, and did a very thorough job. We are very happy with the results.Highly recommended
My furnace died sometime during the night. I called EMC at 9:30. The repairman was at my home by 10:30. The furnace was dead. My motor had finally quit working after 18 yrs of use. He gave me two options: one of repairing my old unit. Second of replacement (which was the better option). With an 18 year old furnace, I opted for a furnace replacement. By 4:30 the same day the new furnace was installed and running. Good work.
All of the front office, technicians and HVAC and plumbing repair and installation professionals go above and beyond to do the best job possible. This is not an exaggeration. We have used EMCO for more than ten years and over this time they have installed a top quality wall-hung high efficiency boiler and tankless hot water. They have also replaced all of our copper lines with PEX, They also do an outstanding job researching new technologies like our Ecobee thermostat by speaking with the company experts. Currently they have spent many hours researching many code violations of a boiler at my place of worship. They are handling the schematics and variance application for the old boiler with the state.and speaking with the director of the boiler division. We would be lost without them. They are always fair and reasonable with what they charge and show up in the given time window. Five stars.
Our furnace needed a new blower motor. I received a bid from these folks for less than what I had heard anywhere else. I accepted their bid. I later received a call from the supervisor, to confirm that I was happy. Calling these folks were a good move.
I would recommend this guys to everybody. They helped a lot for me. My air conditioner broke in the middle of the season, it was very tough time for me and my family. But EMCO installed the new one in one day and didnt wait a second. They are so professional. Thank you guys.
Company did an outstanding job of installing our furnace. They are a pleasure to deal with, very responsive and offer a very fair and honest price. The employees they sent to our home were very friendly and competent, and I feel fortunate to have a great company to deal with in the future.Stuart Millman
Actually I did not believe what happened it’s too good to be true because Alex was professional very good at his job very pleasant and very polite he did the best job I ever had before thank you very much Alex I would recommend him to anybody.Alex made my day
The technician was very courteous and professional. He explained everything completely and in a way that was easy for us to understand. He was VERY thorough and checked all parts of our hvac system, inside and outside.We asked for someone to price replacements and they set an appointment for the very next day, talk about prompt! Ron came out, checked on what we needed, and suggested the replacements.After we decided to replace our ac unit the timing to get that done was really short.They had to install one unit in a pretty small space on a really HOT day.. They were here each day for a long time and worked really hard each day. They were friendly, polite, and very professional.
They were fast. They came out and did the work right away. I didnt have any problems with the installation. Customer service was good. I basically did everything over the phone. They have a maintenance contract. The pricing was good. Ive had my unit for like six months or seven months. Its definitely a good experience.
My thermostat went out due to a short circuit. I called at 9:30am on Saturday and by 1:00pm they were at my house. He quickly diagnosed the problem for me and corrected the short.Since my family and I are new to Philly, Tony took the time to explain some excellent care tips for our unit which will help extend the life of our ac system. I really appreciate the time that it took him to get here along with the conversation that we had. Thanks for your help along with Anthony’s effort! I really appreciated the service!!
Came out to open our A/C and discovered we needed additional work to have our A/C function to its potential. Gave an estimate and returned with EMC to complete the work. Both were very professional. They worked to fix our air conditioner; they kept us informed every step of the way. We are very pleased at their work ethics! AND as an added bonus the job came in under the estimate!! They are an asset to their profession.
Excellent customer service. My house is was ice cold when I came home from work . Dan the technician was able to arrive earlier than estimated and he fixed my furnace.He was extremely professional and explained what he found and gave me options to fix it.So courteous too, right down to his shoe covers that I told him weren’t necessary but he put them on anyway.Emergency Maintenance Company rates high on my list of who to call when I decide to replace the unit that Dan fixed today. So appreciative of your help!I will tell all my friends and neighbors that you are the best company to call.Sincerely, Maria
They were professional in their interactions with us. Always kept us in the loop throughout the installation process and finished earlier than their original estimate. We enjoyed our new mini-split system I’m sure there will be no problem with using the system for years to come. Thank you, EMC for a job well done. You are the best!
I had a scheduled appointment for the hours of 5 PM- 7 PM today(8/29/19). Serge and his assistant arrived at 4:22 They replaced the thermostat and offered me a variety of options to better cool my house and be more cost-effective on my electric bill. The best offer was joining the fall / winter maintenance program! the duo worked well together and I look forward to having them come back in the spring to clean my A/C.
I called for the repair of the heat pump and got same day service. The technician was very good at his job! Nice and professional. The repair was done hastily! Nice to have a warm house again!
I have worked with EMC for years and they are always courteous and professional and provide great value and service. We have purchased a Furnace and A/C units through them and they work great. We also do their maintenance service to keep everything running smoothly.
I would definitely recommend this company to everyone who is looking for quality service. In the middle of the night I realized that my heater broke and called them in the morning. I got service the same day and the problem was resolved for a reasonable price. What I like the most is that no one tried to sell me something or push me to get some additional services. The name of the tech who came out to my house was Konstantin, very honest and knowledgeable person. So, long story short, if you are looking for quick service to get done just what you need to use Emergency Maintenance.
Very professional company, the guys who came out were curtoues, patient, and very knowledgeable. I like to ask tons of questions when I am paying for something ( as one should) but they didnt get upset or snippy with me as others have done in the past. Thanks for the patience and the good service. Happy holidays to you.
I have Total Protect Home Warranty. My central air unit stopped working. I put in my claim and within two days Emergency Maintenance was at my house. They fixed my unit within 30 minutes and had it up and running good as new. Thanks to Total Protect and to Emergency Maintenance Company.
Good service and they were fast to get here.aND NOT pricey like everyone else. It could not have gone any better, thanks guys!
Had an appointment between 3-5pm its now 6:15 and not even a single phone call from anyone, called and of course the office closes at 6 and not even a emergency or 24hr line to contact but yet its called emergency? they must give discounts to the people if they leave positive reviews because now company with that many 5stars would just not show up or even call.....do not recommend!
These technicians are top of the line experts. They were super courteous, explained in detail the work needed to be done, gave an estimate in little time, got right to work and finished my line repair in less than an hour. This is the 2nd job in 5 years of hiring this company and I highly recommend them for your HVAC needs.
They put in a new heating and air system however, now twice in the 3 days it’s been in we have had no heat. This company does not come out after hours, it’s 28 degrees our new heating system is not working and they will not come out until the next day. I do not recommend this company.
Had an appointment between 2-4pm They arrived at 2:00 pm on the dot. They had my furnace repaired by 3pm. I thought I was going to have to miss my evening work shift for this appointment but as it turned out I had time to spare. Everything went much better than I could have even dreamed it would go, I highly recommend.
New AC system installed on time and quickly. Great customer service. Relatively affordable. Will use again.
I left a message on Angieslist after hours and quickly got a call back from the scheduling department with a wide selection of available appointments. Communication was very consistent and our highly skilled technician, came to my North Philly home and diagnosed the problem and offered an affordable, long-term solution. We’ve had other contractors come out, but we were most impressed with Emergency Maintenance Company
Best HVAC work I have seen. He has awesome prices And very professional. Clean shop and clean work. I definitely recommend.
I made an appointment with them late on a Saturday evening. They arrived on time. They even confirmed it and call again a few minutes before arriving. Very knowledgeable and worked quicked. Fixed the problem at a reasonable price!
This was an amazing experience from start to finish, will use again, happy with everything!
Better than what I expected, its hard to know which HVAC company to go with if you dont already have a trusted company.I tried these guys and we are happy with the quality of work that they gave me and with how fast they arrived.
We just had our heat go out recently. My husband was due to leave for out of town work and i have two small kiddos at home. Needless to say, I was stressed. I tried over 20 companies on a Sunday and no one called me back except for Mike from Emergency Maintenance Company. He was able to drive straight to me from calling and was here in less than thirty minutes! He was very friendly and professional. He diagnosed and fixed the issue within 30 min! Thank you so much for saving us from the unbearable cold on a Sunday! We are now EMC customers for life!! Very happy with the service
Good team will use again and again. My father recommended them said they were his go-to hvac company so....
Great job fantastic work, saved their number for all my future HVAC NEEDSThanks
This was an amazing experience from start to finish, will use again, happy with everything!
Best in Philly without question. Only company willing to come out the same day in these distressed time, five out of five stars!
Got the furnace maintenance last year and I did not have not one problem with my heating system all winter. Just had them return for another round. hoping for a worry free winter again this year.
Great service, I am a regular every year at this time EMC does spring maintenance on my entire HVAC system they always do good work so we continue to use them.
My parents told me to call Emergency Maintenance Company when I tried to turn on my AC and it was blowing lukewarm air. My mother said they have been using them since I was a teenager and she has been very happy with the work the they have done for her.So, if its good enough for my mother, its dang sure, good enough for me. They fixed my AC unit, turns out it just needed charging or something, lol. But now its blowing cold like it is suppose to.
Anna sent out Bob and G on a Saturday under a Total Protect Warranty to install a new central unit AC to prevent a medical emergency. They all did an excellent job. I highly recommend Emergency Maintenance Co. They are great.
We have been using this company for two decades never had any thing else but good luck with their service and they have always given us the best price. We have even recommend them to friends and family who now use them to. Can not imagine calling anyone else. Best in Philly.
Got a email and signed up for the Spring Clean up and maintenance on my furnace and the furnace is working so much better now. Before we had to have the heat on like 85 to be comfortable now we have it on 76 and we are comfortable. Really impressed.
Home warranty company sent them out because my heat would not come on. They were in and out of my home in less than 30 minutes. The heating system has been working great since they serviced it. I am so happy that I signed up for the home warranty because it has been a lifesaver. EMC did a good job.
Hubby and I are expecting a little person that will be born in 103 days thus we needed a bigger home . Of course, the first day at the new house the furnace went out :( Found them here on Google, overall they did a great job, no complaints.
My air handler unit was making a really loud rattling and squeaking sound, I schedule a service appointment. HVAC Tech John was sent out the same day to diagnose the unit and he found that some part in my furnace was intermittently failing and would need to be replaced. He said that he had the parts in his van that he would able to repair the furnace within the hour. He was true to his estimate within the hour the unit was repaired. I was very pleased with the quick services that I received I definitely would recommend Emergency Maintenance Company for HVAC installation and servicing.
My boyfriend and I have been living in our home for 7 years and never had a probably with our AC but a few days ago we noticed that the lower half of the house was cooling but the upstairs was super hot. We tried everything we could think of to fix it ourselves but nothing worked. Finally, we called this place. They did a good job.
Recently purchased a new 4 unit building and all four units needed new furnace filters and furnace maintenance.One of them needed major work. A buddy of mines had used Emergency Maintenance Company a few years ago and he recommended them to me. They arrived on time, gave me straightforward answers to all of my questions, they also gave me a price quote that was within my budget for the work that I needed done. They had all four furnaces up and running within a few hours. I like businesses that know how to get the job done and dont mess around all day burning the clock or that try to charge an arm and a leg. This company will be my new go-to company as I plan to buy more real estate in the near future.
I am a 1st time home buyer and the home inspector suggested that I get furnace maintenance before I fire up the HVAC system. I found this company here and they came out and did a great job. The tech even showed me where my filter was located so I can know for future reference.
Home warranty company sent them out, didnt have to pay any deductible. I am very please with the quality of the work and the $0 money due upon completion.
Home warranty company sent them out the did a great job we are beyond please with the work and that we had to had not one cent to the bill. All taken care of by the HWC.
Super satisfied with air conditioning maintenance that I received from this company. My home warranty company sent them out because my ac unit was not blow any cold air, nothing at all. They sent someone out to my home who fixed it, now its better than it was before, thanks guys great work!
Will use again, really good service at a fair price.
Home warranty sent them out 5-star service, no qualms.
This winter my HVAC system has broken 3 times. Unfortunately, I was using a company that I was referred to by a friend and every time they came out they said it was something different which cost me more and more money. Finally, I had enough and called EMC and they found the problem and fixed it and that was over two months ago and I have yet to have any more heating problems, I guess I found my new HVAC company.
I had them as a second opinion through my warranty. Warranty was denying replacement of my system. First company said it was not working because initial installation was done not right which cause system to break. Emergency Maintenance tech reasoned with them that my system worked like that for over 20 years and standards were different back then. Warranty covered replacement with me paying for some upgrades, which was only a fraction of what it would cost me on a private market. I am very happy with the outcome and job performed, will sure use them again.
Easily the best service/repairman in the city. They just dont make people like this anymore. Take away the fact that the only reason youre dealing with him is because something in your condo has gone wrong, and youll feel lucky you tat your home warranty company sent them to your home.
Home warranty company sent them to do annual HVAC cleaning/maintenance on a warm day in early October. According to my contract with Residential MD Gold (thru Country Home Services), both A/C and furnace would be cleaned at the same time.Scheduling with Emergency Maintenance Co. was quick and convenient. Problem is, tech Leo didn’t do anything. He spent a max of 10 mins on the job, he didn’t listen to me, and he brushed me off.When I first asked Leo if he was going to clean both the A/C and furnace, he said, sure, yeah. When I asked him again a few minutes later, he said, no, it’s too cold to service the A/C. Then he refused to clean the furnace or change the monthly filter. He said it wasn’t dirty. I was clearly concerned but again he brushed me off. I asked about the green water stains where some PVC pipes connected, and he said it was nothing.So, a 10 minute service call and nothing was done but leaving me feeling unsatisfied.
No issues and no hassles the kind of service I like.
Emergency Maintenance Company is everything one looks for in an HVAC repair company in Philadelphia. They are reliable, professional, punctual and if they have the necessary parts they will come out the same day you call them. We have been using them for several years and never disappointed us. The service repair person whom we call, is a true gentleman, extremely thorough, patient and knowledgeable. Highly recommended!
Complete rip off / dishonest companyEdited reply to company- company reply is a joke. Got it taken care of for 200 by certified tech. Exhaust pipe did not need replaced and is not rusted. There are carbon monoxide detectors all over the basement, it isnt leaking anything. I have no complaints or misunderstandings about what my home warranty covers.Quoted me 800-1000 for needed maintenance to oil system and replacement flue pipe. Ive have almost a dozen quotes at this point, none more than 400, and all said the flue pipe is in good shape with just some cosmetic wear.
Better than the best. I had three other companies come out to give me an estimate or replacing the motor in my unit all the other companies told me that it was not worth it to repair it to, just get a new unit.Emergency Maintenance came out and quoted me a price and that I thought was reasonable, the next day they installed the motor and my unit has been blowing cold from that day in late May until today, they saved me a bundle.
HVAC repair warranty work was good, glad I signed up for that it came in handy when I needed it and worked out great.
Went straight from winter in to summer heat. I dont know what happen to spring but it was so hot in our home and our ac would not come on. We called this ac repair company to come out and get our unit back up and blowing cold again.The guy came out fast, like the same day. He was able to repair our air conditioning unit on the spot. I dont know what he did but it works like a polar bear at the North pole, lol its blowing really cold air. Almost like a totally new unit. The price was much cheaper than what I estimated. The guy was friendly and seemed knowledgeable.
Got really good results using Emergency Maintenance Company. Called them out last week to fix my unit as I was having a burning smell every time the furnace came on. They came out and replaced the motor in my furnace and thus far it has been working great and no more burning plastic smell.
Called these guys. Yeah, i was told to wait for 2 days for the tech man to arrive, but he came just in time.The AC unit was in need of maintenance as long as the cool air flow was very weak. This guy fixed it somehow. Took him about 20 min.Thanks! Everything was smooth.
We’ve used the company for our upgrades on furnace and AC, they provided excellent service.. sales is very technical and professional.
Really good work will use again in a heartbeat. Best price on AC repair and service.
My family have been using air conditioner repair Philadelphia for years. They installed a new ac unit in my home exactly and year ago and they came back out yesterday to replace our filters and for an air conditioning preventive maintenance and cleaning. They arrived on time and I paid the prearranged amount, happy with the ac repair service that I received.
AC repair was needed because my air conditioning would not come on. Emergency Maintenance Company came out to my home to fix my central air conditioning unit because I clicked the switch and nothing happened. Changed the batteries in the thermostat and still nothing. So, I called these guys. They came out and said something was fried in my AC they replaced whatever it was and my old unit is blowing like new.
Came right in and explained to us what we needed and the hazards we needed to correct. They were really professional and I totally appreciated their input on my dilemma. Thank you so very much.
I dont usually do internet reviews but I feel like this company did an exceptional job from start to finish. There was no games or BS. Good price and good service.
Air conditioning unit was not blowing cold air. When I turned it on felt more like heat than cold air. Emergency Maintenance Company came out same day cleaned and recharged the unit and its back up and running again. Worth every cent in my opinion as I cant stand to be hot.
Repeatedly used Emergency Maintenance Company for our home and office annual spring maintenance and AC recharge. They have never disappointed me.
The technician who came was very nice and attentive.Very fast, I definitely call them again. very professional people.
Had them replace my boiler this past fall and I cant not be more pleased with everything! The team worked quickly and dealt with all the obstacles that come with an old house and an old boiler, they were professional, courteous and his price was outstanding. I cant recommend them highly enough!!!
So much better than our old AC repair company in Philadelphia. Fixed our unit and it works as good as new. Since they repaired our ac unit it blows so cold and cools the house super fast. Best HVAC company in Philadelphia.
Did HVAC work at my rental unit, even though I live in another state I was able to have them do the job and not cheat me. My tenant says the work is good and that she is happy with how the furnace repair is working.
Best price, came when they said they were going to. They were very professional very friendly explained everything that was wrong and what they were going to do to fix it. Gave a complete break down of the bill and pricing. I would call them again.
My home warranty company sent them out on Friday to replace our AC unit because it was totally not working and they discovered that it did not need to be replaced as the previous company had lied and told us. All it need was a few replacement parts, thank goodness because if we had to replace the whole unit our home warranty company would only cover %25 of the replacement cost but thanks to this company we didnt not have any out of pocket cost.
My mothers old hot water heater was only producing lukewarm water most of the time and it was making a loud knocking sound. EMC installed a tankless water heater in and it works like a dream. Hot water on demand, no waiting and no loud knocking. The price was about what I had expected and the service was better than what I expected. It was a pleasure to work with them.
Im am new to the Philadelphia area, just moved here from LA so when my heat stopped working in the middle of the night I didnt know what to do or who to call. This was the only company that I found in Philadelphia that was open to do emergency HVAC repairs at 3:47 am.They came out in less than an hour. They tech guy said it was something called a flame sensory that was no longer working. He installed a new one and like magic the furnace roared back to life.The price was fair, although to be honest, I would have paid anything. I am not use to these kind of cold nights, LA is nothing like Philly. But I am happy that I found this company and I will be saving their name and number. Great work EMC.
Charged me $200 to diagnose problem. Said someone would call to set up another appointment to fix it. Not only did no one call, when I called to find out what was going on the man on the phone said, Oh yeah, the warranty company said it was a pre-existing condition and wont pay for it, so if were not going to get paid...., So they charged me $200 to come up with a b.s. problem that they wont fix and completely neglected to inform me about this (as did the warranty company). This places has hack technicians and is probably illegally run out of a dirty hole in the wall office.
Fair prices, very knowledgeable and helpful staff . I saved a bundle of by using this company to replace my unit, the first company that I called quoted me twice as much but these guys were much more reasonable. Thanks guys.
They responded to my emergency SOS text for a leaking ac unit in a couple of minutes, on a Saturday. Within two hours the unit was fixed.
My central air unit wasnt working properly. I called insurance company and put in a claim. They give me this company number. The tech came to my house, he looked at my filter and ripped it out the corner it was in and kept it on my floor, check out my unit and check the pressure. You need a filter and I need the deducible, he told me. I asked him, well are you putting the filter in, he said no, he dont have it. So I feel I just got ripped off because I still have to get the filter myself.
The technician was right on time and super friendly with my son and my dogs. Excellent value and excellent service.
They SUCK!! Do not go with this company, under any circumstances. They only reason I got suckered in to hiring them is because they took the work order of my home warranty company. When the technician arrived to inspect the problem with my blower / capacitor, he had to use the flashlight on his smart phone because he didnt come prepared with his own flashlight. No flashlight? Are you kidding me? After the fourth time coming over to my house to re-inspect the issue, I decided to drop this company like a bad habit. It was simply taking too long to fix my A/C unit, especially in the middle of the summer with temperatures hovering around 90. The language barrier is a problem as well.
Your Technician, Serge, was very rude and disrespectful. I DO NOT recommend Emergency Maintenance at all!!! He kept insisting that the Auxiliary heat is supposed to be on, which its not! We had our house built 20yrs ago and have been here since. The Auxiliary heat is not supposed to be on and stay on. Having the auxiliary heat on makes the peco (electric) bill go sky high! After trying to nicely explain to him that the auxiliary heat is not supposed to be on, that something is wrong Serge then told me (with his broken english) If Im so smart why dont I fix it?! Then he asks for the deductible which was $100 I gave it to him and asked what did you do? He chuckles and says nothing with a smile on his face. It was just an all around very unpleasant experience with this company!!!