I have been going to Andy for a year, and never encountered any problems until today. I’ve been a faithful client and the 1 time I let him know I don’t like my nails, Andy states I have to find someone else and gave excuses about me being on my phone, (which I’m always on and he never says anything at all, except when I just told him today I didn’t like my current nails. During the entire time I kept informing Andy that I didn’t like my nails. He kept stating for me to give him some time and it would look better and it didn’t. Asked Andy what’s the last appointment so I can get my nails fixed and was informed to find me another nail tech. Wow, especially when I’m always tipping and spending $80-$90 a 2-3weeks.
My mom and I came for the first time to get full set acrylics with gel (Photo Attached=my set). We both left extremely happy and satisfied! Walking into the salon, we were greeted with “hello’s” and were seated right away. Not only was Andy and Toni very friendly, but they were extremely attentive and for the first time I felt like someone actually listened to me and executed what I was wanting. My mom and I will definitely be coming back and thank you guys again for the awesome experience!Friendly Note: they do get busy during the afternoons, so if you want to avoid the ‘crowds’ go as soon as they open/book appointment, because they are popular and bring cash to pay so you don’t have to pay fee to charge your card) :)
It was my first time in and the experience was great. We came at a slow point in the day so we were welcomed and served immediately. We were offered water and overall the staff was so warm and friendly. I got a full set and Andy was so efficient yet meticulous. My nails look amazing 👏🏽 and he even mixed up a black sparkly acrylic just for my set. Literally Im in love 🖤
Drove from Chandler to get nail services and they DID NOT disappoint!!! Andy and the entire staff are awesome!!! An employee who started their first day today did my nails and she was amazing! Great vibe plus excellent service equals a happy, returning customer! Dont cheat yourself ladies, this IS IT!!! HUGE plus for me is that Andy comes from Chicago and my Midwest peeps already know the quality and looks we love!! See you guys sooner than later! Thanks again!
I had the worst experience here about a month and a half ago. I got a full set of acrylic nails. I took them off a few weeks after I got them. My nails underneath are a disaster. All of my nails were filed down so thinly that most of them are warping now due to daily activities. When I was finally able to remove all the acrylic off my nails, there were huge craters in a lot of my nails where a nail tech from this place had filed down my nails so much that the drill actually went through my nails. It has been well over a month since I have been here and I am still worried that I might lose half of my nail on a daily basis. I have to apply daily coats of a nail hardener in order to even keep my nails on my fingers. Also, most of my nails are so thin that they are a different color than the healthy nail that has grown. This is the worst place I have ever been to and I am still suffering the consequences of this horrible experience weeks after the experience.
My Friend and I were on our lunch break, we only had one hour and Andy and Linda were wonderful. They were able to work together and get our manicures done in that short time! Our nails look great! Very pleased.
My sister and I walked in and we were sat right away. I personally was confused what the difference between a manicure and full set was, and the staff kindly explained the difference and accommodated us swiftly. Andy was my nail tech and he was very kind, outgoing, and professional in his expertise. I showed him a mere picture and he read my mind and was able to give me EXACTLY what I wanted. I will definitely be going back! 10/10 experience!!!
Would never recommend this place! Horrible work and under qualified. I got my nails done on Saturday and my first nail broke on Monday. Then I lost more nails within two more days. I got the first one fixed and the guy admitted that the nails were done too thin but would not fix them all. They have no nail design experience and nail shaping was horrible. We scheduled an appointment for both me and my friend and while she got hers done I had to wait for the same nail tech to do mine after. Very unprofessional and other techs were barley clothed. I got charged $50 for $20 job based on quality. Not sure these other reviews match the experience. Would not go back ever again.
AMAZING! This was my first visit to this nail salon, and I am so happy I decided to stop by. Kim was my nail tech and she was amazing. GREAT customer service, clean salon & great prices. This is will be my go to nail salon from now on. The whole staff was friendly and kind. I asked for a simple design and thats exactly what I got. DEF recommend.
I love coming here! They are super nice every time, accept walk ins, and the quality is amazing!
My mom and I came here to get our pedicures done and it’s probably been the worst first experience.We had an appointment at noon and so did another person, and we got here a little early and I have been sitting with my feet in the water for 45 minutes and still have not been talked to. We got told that since the other person had an appointment as well they were getting attended to first even though we had the same time. The person doing my moms nails doesn’t seem to know what he is doing and has been buffing her toes for 45 minutes with plastic wrap on one foot and the “seaweed” mask only on the front and middle of her shins. For a $50 pedicure this is quite lacking. We won’t be returning.
Worst experience ever! Would NOT recommend to anyone. I would give it 0 stars if I could. I requested a pedicure with 1 toe on each foot acrylic, gel nail polish. I went over the type of package I wanted over and over and OVER and still they did not understand what I wanted. VERY unprofessional place, the man doing my service killed a FLY with the nail filer ON the towel to use on my feet, another man comes and smacks my leg, pretending there was a masquitos ! And a woman raising her voice because she wasn’t understanding what I wanted! But the OVERAL ISSUE was when I complained to the owner, that my toes were not done correctly (they weren’t even nail polished yet, and only had done acrylic on one toe) he yelled back at me, I had been here for over 1 hour on a service that takes 30 mins tops anywhere else, I was here PASSED closing hour. And when i stopped from going forward with anything else the OWNER LOCKED ME IN THE SALON yes this “man” locked me in a salon, with another worker still there. Everyone else had left already. He said he would not let me go until I paid, the money was not the issue, but it is extremely UNPROFESSIONAL to lock a WOMAN in a salon with 2 men inside, what am I supposed to think was going to happen !? Yes I called the cops! My boyfriend heard the whole thing on the phone. I paid the man, like I said money is not the issue. But he could have been MORE professional or negotiated a better resolution. I would NEVER recommend this unprofessional, dirty & disrespectful place to ANYONE. I was not even disrespectful towards them, simply told them to stop doing the service I would go somewhere else and felt like I was being forced to stay so it could be “fixed” PASSED thier closing hours . This place makes me sick and i regret wasting my time here.
The owner cut my feet and still charged me the regular fee of my feet. He hired a new person who he suggested I go to because he was busy and my nails started lifting within two days. I called the owner and he suggested I come back in. Didnt apologize. But I came back in and didn’t get accommodated. I make appointments with him and he tells me toCome back in. They have lost a good customer
Ai, just did my ped and fill very fast and efficient in his work!! Went on a Friday night was greeted at the door and got right in. I left happy AND will return
Me and my mother-in-law made an appointment for 5:30pm didn’t get seated until almost 6:00pm. The lady that did both of our nails used the same utensils on both of us nothing was sanitized, all of their towels are old and dirty looking she also rubbed cuticle oil on my legs and I find it extremely disrespectful when we cant all speak the same language we clearly knew that they were talking bad about us. This was our first time coming to this place and It will surely be our last I just really hope that all of the utensils that were used on us don’t give us any fungus or any infections. This could have clearly been only because we didn’t want to choose the more expensive pedicure but either way poor customer service poor care for the customers health and safety new customers beware.This review is solely based on my pedicure experience.
Long lasting acrylics, talented group of people. You definitely get your money’s worth. I always get compliments. I recommend Andy and Wesley for nails and Maria for pedicures.
Went in today for the very first time with a friend and turned out like a great experience . I really want to give a shout out to Maria for doing my nails the way I wanted them and taking her time. She was very gentle with me and i would recommend her if you are interested in checking this place out and getting your nails done (:
Left with sticky residue on my legs. The chairs run the water all over the floor. Definitely not a good first impression and there will definitely not be a second.
My nails look so good just the way I wanted them I highly recommend Andy 😁
I just moved to this area and needed to find a new salon. The owner/employees are so nice and professional. The organic pedicure I received was absolutely amazing. I’m also 7 months pregnant and they made sure to help relieve some of my foot pain with an extra long massage!! My toes are beautiful and my feet feel amazing. I practically fell asleep twice. Highly recommend.
Went right in! Which never happens to me. The nail tech Andy was awesome! Gave me exactly what I wanted I’m obsessed with my nails definitely going back.
Both Andy and David are great. Different styles on each tech however both detailed and customer focused not to mention the very fair pricing. It was hard to find a go to spot moving from Chicagoland/Chicago area where I could throw a rock and hit a nail salon but I was pay close to double. I went through 3 before I stayed loyal here.
Andy is amazing, I have been getting nails for 15 years and no one has ever even come close to his skill, I receive compliments constantly about my nails! He is the best!
AMAZING service for my first time coming there! The staff are very friendly and passionate about their work and customers. They made me feel welcomed and satisfied with my nail visit🥰
Friendly staff and cute decor made for a nice experience.
My sisters and I came here and we will be coming back ! They were great very personable funny. The owner did my nails and I love them!! Best pedicure I have had in a long time. Couldn’t be happier.
Incredible first experience. The attention to detail on my dip manicure was beyond expectation. Finally found my permanent nail spot. ❤
I went here and the nails were very beautiful but the customer service amazing, the owner and his I think gf helped me personally and even stayed after close to finish me off.
My first time here and let me tell you Andy is the best ! Very Friendly and detailed!! I am in love with my nails and I will continue to go back to him every time !
I waited 30 plus minutes for a pedi, water was cold by the time they got to me. My friend had their nails scraped with clippers, got hurt a few times and the over sell was consistently pushed.
Staff is super friendly, not so happy about my scabbed over cuticles tho and half my nails are flat while others are thiiick and curved. Some of the tips are different sizes altogether. Loooove the cat eye nail polish, but there was no attention to detail. When I called prior I was told a totally different price then the price I ended up paying by $25 which is a considerable amount. Referred someone for pedicure due to in house referral during my visit an they had a similar experience as well as being over charged more then I was. Probably wont recommend again.
My first visit here at Lux’s Nails and Spa was absolutely amazing. They really know how to take care of their clients. Andy did a beautiful job with my SNS. From start to finish he searched for imperfections to keep a flawless finish. I appreciated when he asked me if I liked the length, shape, and color multiple times before forward to the next step. I also had a relaxing pedicure with Tammy. So relaxing that I canceled my plans to stay longer to get the next pedicure package up to extend my 1st visit. Tammy has a gentle touch and she took her time with everything else before apply my polish (which this is usually my 1st step in a pedicure). She is a great conversationalist even while almost putting me to sleep lol. I definitely I have found my new nail and spa. ☺️
Everyone here is extremely nice and down to Earth. Was a walk in and only had to wait for maybe 5 minutes. Highly recommend!
They were gentle,very nice, did a great job! I will be back! linda did a very good job
Everyone was really nice and friendly.. love my nails super cute
The experience I had at Lux Nails was phenomenal! Each time I visited the nail salon Andy was completely accommodating and professional. My nails look amazing and he was able to squeeze in my daughter, friend and myself without hesitation even though they were close to closing hours. My toes look great and my gel manicure has been on for so long without chips or peeling! I recommend this place 100%!
Linda was amazing! 😊 she took her time on my pedicure and did a great job! Andy was also very nice and professional!
ANDY IS THE BEST! Best nails I’ve ever gotten!
I went to this salon for the first time today and I have to say I’ve never been so impressed. I’ve never left a salon loving my nails THIS much. Thoy did such an amazing job! I sure hope she ends up working there full time, because I would HIGHLY recommend her and this salon. I’ve definitely found my forever salon.
Andy and Linda do such a great job. They always make me feel so welcomed. They take their time and do quality work. I highly recommend
It was the nicest place I have been in a long time. Everyone is so friendly and Kristy was the best. Will definitely make this my go to place. She is fantastic.
I’ve had my nails done for almost a month and nail hasn’t lifted that much at all could probably go another week or two before i need a fill ....
Tammy was amazing. The business itself is beautiful. I Will be back.
Andy was super polite. I enjoyed our conversation. Very smart and respectful man!😊
Called at last minute was able to get in for 4 of us my husband myself and 2 daughters! Fantastic customer service and really great work! Will definitely go again and again!
Andy did my manicure and I brought in a picture for reference and he did PHENOMENAL Tammy did my pedicure and she was just as awesome. The staff are super friendly and upon arrival I was provided hand sanitizer which is a big thing especially right now. I will be coming back!!
Amazing service, best nails I’ve ever gotten done!
I had my nails done with Andy and I feel like part of the family when I go in there he did an excellent job and I will continue to go back so thank you Andy!
Andy is amazing. He is an artist that’s talent exceeds others. Always accommodates others.
Andy is a very talented nail tech! He’s been doing amazing work on my nails for the past couple of months and I’m never disappointed. He truly is one of the best!
My fav nail place EVER!!! Tammy is the best with pedis she definitely gives the best massages and takes her time with your pedi in order to ensure everything is clean and neat . Such a great experience 🥰 P.S. if you go try the volcano spa pedi !!! (CBD &Gold) youll thank me later 😘
Andy did a fantastic job! The staff is so friendly. I felt so relaxed and comfortable. I love my nails and I love Lux’s Nail Spa!
🌸🌼🌸🌼I was looking for a new nail salon. I’m stressed preparing for my trip to NY ! Needed to get my nails done an my eyebrows waxed. Yes it was risky trying a new place for the first time but so worth it ! The ladies there are so nice, they took care of me quickly and did an awesome job. This will be my new go to salon ! Lady who did my nails was Jade and eyebrows was Linda. Also the nail salon is super cute inside🌸🌼🌸🌼
Everyone there was very polite. There services are very fast but yesterdays was a bit slow but becouse they were very short handed. They were closing when we got there, apparently it was the owners birthday day, but they kept open for us since we were a bundle of 5 clients.and then after more people were coming in. Over all they were excellent.
I was in this salon few weeks ago. I’m not impressed to the man ( not Andy)who did my foot spa that cost $55.00. When I went home I could still feel the rough skin in my feet . If I’m case I will come back again I don’t want this guy to do my foot spa.
Tammy was wonderful. First time going there and I will be back.
Really good place very professional everyone was really nice and my nails look really good. Fast and good service.
Tammy at Lux’s Nail Spa was wonderful! One of the best pedicures I have ever had!
Just moved to Phoenix this first nail salon I came to and I will not go back. Guy didn’t seem like he knew what he was doing
I loved getting my nails done here. Everyone was very kind and they did a wonderful job. I found the salon Im keeping as my #1 go-to.
Love this place. Thats it, thats the review!