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Secure Dental (Peoria, IL)
3127 N University St, Peoria, IL 61604, United States
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Secure Dental (Peoria, IL)

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Su
Review №1

The Dr did so good with my 7 year old. And was so good with her. The assistant was also so kind and caring with my daughter. This is our preferred dentist now.

Ti
Review №2

In my past dental experience, I could share all the horror stories that I have experienced. But until I saw Dr.Eduardo Gonzalez, he was my guardian angel, dentist style. I know it sounds cheesy but he was really great. He took his time, made sure I was okay throughout the whole experience. I was getting my 8 top teeth out. You can imagine the anxiety I was having before I went in. He explained everything before the procedure and during just to keep me informed. If I needed to take a break in the middle of it, he was okay with that. He was very patient. I really do like him and will continue to go to ONLY him.

To
Review №3

The doctors were informative and put me at ease with the upcoming procedures.

Sh
Review №4

I took my 6 year old in today for exam and cleaning and she also had a cavity filled. The dr and staff were very nice and made her experience easy. She’s been going to the dentist since she’s had teeth Dr Gonzalez(I think that’s his name) was awesome with her she no longer has a fear of going to the dentist!

St
Review №5

They were very good with my 5 year old daughter who was nervous to get her cavity looked at. Although it’s not setting most would consider kid friendly, they had everything they needed to make her feel secure and happy with her very first BIG GIRL check up. I take my other 2 boys next month and am confident it will go well!

A
Review №6

Wow! Had never had such a positive experience at the dentist! Dr.Eduardo Gonzalez was very reassuring and thorough. Excellent care I absolutely recommend them.

Ty
Review №7

Made experience a good one. Staff was great they explained everything and never made me feel uncomfortable definitely recommend update: I definitely recommend this place doctor is awesome have had extractions at other dentist and this place is by far the best literally over before I knew he had teeth out and my denture fits perfect so far

Sa
Review №8

Hi I was very pleased with the dentist in the assistance they were very nice and they were very kind they answer every question that I asked and I was pleased to get things done in one day that I didnt think I would Ive already given their number to a lot of people continue to do the good work

Lo
Review №9

They were great. I dislike going to the dentist. They were so calming and patience with me. They were out of my network but my first experience was so good I didn’t even mind paying extra for them being out of network because you can’t put a price tag on comfort.

Te
Review №10

Best dental experience Ive ever had

Jo
Review №11

Worst place ever! Does not care about anyone! Dr is a ____ Not so good person!!!

He
Review №12

The staff was polite, helpful, and ready to assist when needed.

sh
Review №13

Enjoy the workers workers that help both for my children

Ed
Review №14

Staff was very friendly and the dentist did a great job explaining about my care plan.

De
Review №15

Everything went okay. Everyone was great 👍

Wh
Review №16

Very disappointed with the dentist seemed vicious for up sales….did nothing still charged up my card

Gr
Review №17

Fantastic dental office! Very friendly staff and made you feel comfortable during your visit. I would highly recommend Secure Dental!

An
Review №18

Everyone was super friendly and very welcoming! Very clean environment as well!

Am
Review №19

I called Monday morning and was seen on Tuesday. The staff was absolutely amazing and so friendly. The doctor was also very friendly and gave me all my options and let me take all the time I needed to decide. I will recommend this business to anyone in need of fast and friendly help. I will be going here from now on for all my dental needs. Thank you!

Mi
Review №20

Dr Liu has great bedside manner making me comfortable. I was able to overcome my initial fears and received excellent care and services.Thanks Secure Dental

Je
Review №21

Dr. Liu was very nice and professional I’ve been going their for 9 years staff is very nice as well.

mi
Review №22

Secure Dental is by far the best Dental place Ive ever gone to. They work with you anyway they possibly can. If your afraid to go? I definitely say go there n have a consultation. I assure you they will make you feel like family. Im very picky who works on my teeth n I assure you they are the real deal. I couldnt be more happier with the outcome of the work they did. You should at least give them a try n see for yourself.

Si
Review №23

Dr. Liu is very professional and he is knowledgeable and trustworthy. His assistants are very kind and polite. They take extra care and caution (cleaning, protective wears and hands washing) during COVID-19 pandemic season that I have no doubt to go there for my dental appointments.

Ca
Review №24

Missed my daughters first appointment called to reschedule and was told they dropped my daughter due to 5 missed appointments. This is the first time she had missed one. I was told they fixed this issue 2 years ago. They didn’t even update my phone number in the system for my reminder call as I gave them 2 years ago. Disappointed I was lied to.

Da
Review №25

Great professional people and service! They make me feel comfortable and relax when I get anxious!

Li
Review №26

I visited the Secure Dental in East Peoria. The new receptionist and trainer, Corinne (dental tech), and Dr. Lee were all so kind, helpful, and patient!

Li
Review №27

Secure Dental has been the best locations to take my children. Not only is it a clean place but the Staff are very friendly. My children know they are in good hands. Awesome 👌 doctors

La
Review №28

THE staff was wonderful, clean and safe place, Dr. Lee was great and the young lady who was assisting her was wonderful too, I have made a change in my dentist my daughter will be going there to, keep up the good work you ladies were wonderful thank you..

B
Review №29

My daughters had an appointment scheduled there. That morning of the appointment they had runny noses and coughs so I called to reschedule. Nobody answered & nobody called back. 1. My kids were sick and that can happen literally overnight (as mine did) 2. Due to Covid they would have been turned away anyhow. They had runny noses and an awful cough. Today (4 days later) after me calling AGAIN to get their appointments rescheduled I finally got a call back just to be told because my daughters missed their 1st appointment theyll need to find a new dentist even though 1. I called. 2. They were sick and I had even called off work because of their illness 3. Due to Covid they would have been turned away and made to reschedule anyhow (and I live an hour from this location). So,I definitely do NOT recommend this place. Policies have exceptions and kids being sick especially during Covid should be an exception and its not the publics fault when the business isnt answering their phones or returning messages in a timely fashion as they say they are.

Co
Review №30

I appreciated that I was able to be seen because of the pandemic and have my issue taken care of. Staff was friendly as always which takes some of the anxiety out of the visit. I have referred your clinic to my friends with a neighbor of mine using your services.

Am
Review №31

Everyone was very friendly. There was hardly any wait time. Definitely recommend.

Jo
Review №32

Staff has treated me very well, so no complaints! I appreciate their care! Can’t wait to get my crowns...

Ma
Review №33

Had an exam and cleaning on 11/25/19. Returned on 12/09/19 to have a couple fillings done. My first experience with Secure dental here in Peoria. Office staff, Office Mgr, Assistants and Doctors that I came in contact with were extremely friendly, helpful and professional. Lets face it, we just dont like going to the dentist! However, they really made me feel comfortable and relaxed. Strongly recommend.

Ya
Review №34

I have been coming to this clinic for 4 years I haven’t received no bad experience.. staff is very friendly. I always get appointments when I need them or one of my boys need an appointment. Dentists are gentle

La
Review №35

Everyone was great and very caring. My daughter (5) was nervous to have her cavity filled. They made it as best an experience as possible. Thanks Secure Dental 🦷😁⭐️

Hi
Review №36

I’ve now seen a few different dentists at the East Peoria and Peoria office. I had nuclear medicine and radiation treatments years ago which has lead to excessive dry mouth and lots of decay. I want to do everything possible to keep my teeth which has meant several root canals. I have been seeing Dr. Liu the last several visits and he is beyond amazing! He is the first dentist who somehow gave me the injections of numbing agent with almost zero pain! He’s also able to get the job done quickly with pretty much no discomfort. I used to have terrible anxiety about going to the dentist, but I have yet another appt in the morning with Dr. Liu for a possible root canal and I have zero anxiety. I know I’m in the best hands and he makes each procedure as comfortable as possible. There is an assistant at this office who is absolutely amazing, as well. I wish I could remember her name! She goes above and beyond to make the patient feel at ease. Highly recommend Secure Dental!

Mi
Review №37

Everyone was extremely nice, office clean, everything was running on time. I would recommend this office 👍🏼

Fa
Review №38

I call the phone number 309681888,No one answer.No notice on the website,that is so terrible.Is the doctor still working?is the office available?

Ja
Review №39

The staff are super friendly and welcoming! This will be my forever Dental Practice!

Ch
Review №40

Dr. lee was very nice even taking the time to calm me down before starting. When it was all finished she told me I did good even though in my mind i acted like a baby she advised me to try to get something to calm my nerves so i wouldnt panic next time. I am deathly afraid of the dentist but i actually made another appointment. Thank you secure dental

Wi
Review №41

I so love the place, they took care of me big time in the middle of what all that is going on. Love them

TJ
Review №42

Excellent facility, very friendly staff. Thank you

Ma
Review №43

All the staff and Dr were absolutely wonderful and so sweet!! He was amazing with my daughter and was able to squeeze her in so she wouldn’t be in pain anymore. I highly recommend coming here. They are the best!!

Ro
Review №44

The staff is so much better than it was 2 years ago! Dr.soofi and his staff did a lot of dental work for me. They were quick prompt and accurate! I hope this team never leaves now.

An
Review №45

This office made an almost fatal mistake and then discharged me because I missed an appointment. I missed my appointment to get an abcess tooth pulled because I WAS HOSPITALIZED FROM THE INFECTED TOOTH SPREADING TO BLOOD. Then when I tried to reschedule to get the tooth pulled 3 days later when I got out they told me because that was the 2nd appointment I missed I had to find a new dentist. The first appointment I missed because the secretary wrote the wrong date on the appt. card and I had the card to prove it. Now I have yet to find another dentist due to coronavirus and am on all types of antibiotics with severe pain. They discontinued care because after filling a tooth she said it might get better or might get worse...it became an abcess. Then discontinued care after their mistake landed me in intensive care.

Kw
Review №46

The people here at Secure Dental treated me very nice, they were really great. They listen to what I needed and the Dentist took the time to explain what I needed and what my options were and how they worked, the nurse took necessary precautions to my needs and I felt taken care of. They were will to work with me and help me in any way they could. You guys are great!! Thank you. I will be continuing to go there for my follow ups and would recommend anyone to go here!!

Lh
Review №47

Very fast and thorough examination.

Re
Review №48

This experience was very pleasant! Called them and got right in the same day! Excellent service and very friendly! My teeth feel great after the cleaning. Now the process of root canals.

Da
Review №49

Great experience. Everyone was kind & helpful!I had to be referred out & Tammy & Sonya really took care of me. Even at closing time on a Friday.

Ap
Review №50

I have been going to secure dental for many years and never had issues until the past few times I had my kids there. They had originally told me that the crowns were all approved by insurance so I scheduled an appointment for same day crowns. When I arrived I was told that they no longer do same day crowns on Monday so I rescheduled for a Friday. At which they prepped the teeth for the crowns. I then left and went home to wait when they call me and tell me that not all of the crowns were approved so I now have to pay almost $500. I went in to pay and they told me it was a no charge. Then a few days later I get a call saying that I still owe that and they will bill me and I can make payments. This is not right and I will not go back!

Am
Review №51

The staff are warm, inviting and professional as to make your visit as pleasurable as possible. The Dr. Li was extremely personable and professional. My husband was completely at ease and found the visit to be his best experience ever at a dentist. So glad we were referred!

no
Review №52

Such a nice staff. Would recommend to others

Ke
Review №53

I love Dr. Jamil! She is so sweet and patient! My two boys love her and I was so afraid they’d be scared but she made it a very comfortable time for them! And the assistants are really nice as well and they played a big role in making my boys feel happy! Would recommend this place to anyone!!

Me
Review №54

Reception was great! Very informative. And our dental tech was the BEST! So far so good!

Ka
Review №55

Walking in Secure Dental I was greeted by the two front desk ladies I believe names are Misty and Vanessa. I had to wait but these girls made my wait feel like little to nothing! Very professional young ladies. Janelle is an excellent hygienist! I never leave unsatisfied. Not only does she do a fine job at cleaning my teeth she educates me as well. I recommend everyone to go to her! Keep up the good work!!! Thank You.

Ti
Review №56

This place is awful. No hygienist so they wont polish teeth but still charge u full amount. We were told by one dr that my kid had a cavity. We scheduled visit to have it filled. Different dr said theres no cavity. Then we were just told in order to having cleanings, my kids need to have their braces wire removed before going in. Needless to say the orthodontist said theyve never heard such a thing.

To
Review №57

Jesse, Gwen and Dr. Lee were AMAZING!! if I had any recommendations it would be to get headphones in there.. the sound of my teeth being pulled is probably worse than what it actually feels

Mi
Review №58

Fast professional and friendly. Been going for 4 years now, and like any other place Ive had a few issues. But all in all the staff is quick efficient and professional. They communicate clearly and make sure your questions are answered.

Is
Review №59

For a greatly efficient and careful and intelligent family dentist, go here.They are the best I ever dealt with. I have brought my children and they have a cozy and easy going manner with them. So thankful for Secure

Ru
Review №60

The office is clean and run very smoothly. The hygienist was kind and efficient because I had two of my girls with me. The dentist was the best of all. He gave me great news and even though it was the end of the day he answered all my questions.

Da
Review №61

Dental hygienist was great. They wanted to pull out wisdom teeth that were still impacted with just local anesthesia which sounds terrible. Person on phone was rude to me when I tried to reschedule am appointment. I found a new dentist I like better.

Sa
Review №62

It was a great experience, i took my daughter who is 4 and they made sure she was comfortable and not scared at all, we go back in 2 weeks for 2 fillings and im hoping its as good of an experience as the first time going! She loves the dentist! I wont take her anywhere else :)

Ch
Review №63

Put my faith back in dentist. This for a pleasant process. Thanks again.

Al
Review №64

This Dental office was clean and very friendly. The appointment started on time and we were treated with respect. The knowledgeable staff was eager to answer any question! Way to set the standards high!

He
Review №65

The staff was very friendly and professional and got me in for my initial appointment in a very timely manner. They also did a great job working on my teeth. Would definitely recommend!

Si
Review №66

Daughter went in for Cleaning & Dr. Jamil & her Dental Tech Celene were so nice and informative, Dr. Jamil was like you have a couple of cavities and your wisdom teeth need to be extracted. She said if you feel like it and up to it i can do it all today so you dont have to make several trips. And then referred us to an Orthodontist that excepts her insurance when we had searched for years and was unable to find any Orthodontist that would take her. She was so kind and helpful, highly recommend her.

Lo
Review №67

At times it can take a while to get in, and your appointment is delayed (show up for your 10 A.M appointment at 9:45, wait until 10:30 to be called in), but other than that (which doesnt always happen), Secure Dental is great. The staff, from receptionists, to dental hygienists, to the doctors of dental surgery are all friendly and great at what they do. Best dental place in Peoria in my opinion, and the fact that they accept state insurance like Medicaid is a huge plus.

He
Review №68

Called office 1st thing this morning to see about getting an emergency appointment..had had a toothache for 2 whole days .they got me in at noon. Got in there filled out paperwork everyone is super friendly!! Dr came in saw how much pain I was in explained that sometimes you cant pull a tooth when in that much pain because you dont always respond to the numbing medication..I had tears rolling down cheeks she asked of I would like to try numbing medication I said yes please ..a few minutes later no pain..so she said lets get it pulled..well apparently my tooth didnt want to come out so it had to be cut out..overAll great experience!! I will definitely visit them again ..so happy to not be in the horrible pain I was in..thank you!!

Ch
Review №69

By far the best kids dentist Ive been to. The staff here is remarkable. Super fun and eased my girls fears and worries

Ba
Review №70

From the moment I walk into Secure Dental Office, I was impressed with the excellent service! Very nice and clean office.. The receptionist was very friendly, I seen Dr. Cho who was AWESOME! He actually took the time to explain my dental options very clearly. Hes a young nice looking doctor who cares about your teeth and your smile.. Danielle was my hygienist, and she was AWESOME! Gentle when she took my x-rays, and she cleaned my teeth to perfection! Totally pleased with the care I received at Secure Dental.. Highly recommend this office..

Je
Review №71

Tried to get dentures replaced, had to have fitting done 3 separate times and still they didnt fit. USE a different company to make the m.

Co
Review №72

Brought my children in yesterday for some work. The experience i had was a good one. Dr. Iacob was friendly enough, but the star was her assistant Lucia. She was wonderful with my boys (who are 5 and 7). She was very knowledgeable about her job and extremely friendly, outgoing, and involved with both of my children. My youngest was still talking about how great she was on the drive home. I will happily return as long as Lucia is still working there.

Je
Review №73

Went in for a consultation. Everyone was friendly and thorough and professional! My dentist extracted the teeth that needed to be extracted at the same visit. You got the ball rolling and now Im ready for impressions now as I wait for my gums to heal. I didnt have to wait to schedule an appointment to have the extractions done which I thought was great! Thank you secure Dental

El
Review №74

Alex and Dr. Kim were very nice and very helpful. Alex new what she was doing and very nice, gentle, Very confident, And respectful. Alex was very thorough with the treatment plan and very specific. An over all great experience. Very Happy with todays procedure. Oh and very nice practice by the way. Would refer anybody to this Practice. Thank You. Eli Combs

Yo
Review №75

Absolutely amazing dental office! Great staff, great doctors, and most importantly, the results are magnificent! I recommend anyone to this office for any dental treatment and I can guarantee your satisfaction there! Dont just take my word for it, many patients would definitely agree, including my family!! When youre getting dental/medical treatment, you want to ensure you get the best results and feel comfortable while doing so. Thats why this dental office is perfect for you and your family!

Ch
Review №76

I recommend Secure Dental to everyone I went to have two teeth extracted earlier today the doctor and his assistant were very professional they helped me remain calm throughout the whole process they talked with me and made sure I was comfortable with very minimal pain Thanks

De
Review №77

If there were a “NO STAR” option Secure Dental is there. We had two teeth extractions with X Rays & were told the price. While in waiting room, a young lady approached us with a “NEW” price, “I’m sorry, I calculated wrongly”. THAT price was $50 HIGHER than the original. I finally was called @ 3:15 for my 2:00 Appointment. Several “assistants” performed their tasks, FINALLY after several more “moments of silence”, another young lady appeared. I assume she was the dentist, at least she was dressed for the Roll.She preformed her task, I proceeded to the front desk where I was met with ANOTHER PRICE CHECK. “I’m sorry, she forgot to include the “**€>

Je
Review №78

I have seen many dentists the past year. I have not had much success with my medical treatment. I was pleasantly surprised the friendliness of the staff at Secure Dental. My mouth is super sensitive, but Dr. Roo has worked with me any way he can.

Ma
Review №79

Dr. Saad Soofi- this person changed my life and could not be more grateful for him saving my teeth when i thought there was no hope. He gave me the gift of a permanent smile and the confidence that comes with it! I cant thank you enough Dr.Soofi!!!!!

Jo
Review №80

No complaints thus far treated my son, 12, well . Was happy with the outcome of our consultation!

La
Review №81

I was in this office on 10-6-15 and i had the most wonderful experience yea its true at the dentist unreal right nope its true i was seen by Dr. Yoon and his assistant Clarice and they both were very welcome very understand and guide me through the whole process i was so nervous and all i could here was the Dr telling me to breath and i felt that the sound of him just talking to me and was very pleasant Clarice would talk when he was busy she was so wonderful made app. right there in the exam room x ray was also there i didnt have to go room to room it was very pleasant visit and i will be going back.

Da
Review №82

The entire staff was very friendly, knowledgeable, and professional. I enjoyed my visit. I would definitely recommend Secure Dental to family and friends.

Ni
Review №83

Dr. C is amazing he gave me my smile back. I couldnt be more happy. He promised me at my first visit that when he was done i wouldnt be disappointed and he was right. It was a blessing to get Dr. C as a doctor he took the time to explain everything and he was friendly and joking he makes you feel comfortable. Thank you so much Dr. C.

Ka
Review №84

Just visited again for a cleaning and it is being done by the dentist that is in a hurry to get to next patient. They have no hygienist! Won’t be going there again! You lost your 5 stars! The below was from a year ago. Always a good experience. Assistant was very thorough with cleaning and was able to remove some stubborn stains from coffee, tea etc.

Ka
Review №85

The dentist was fast and efficient fixing my broken crown the day after it broke. He saved what I thought wasnt save able thank God cause we all know we like our teeth..well I care about my smile and have also had alot of work done in the past. They listen to your needs and concerns and exceed them. Everyone who works there from the front desk, to the assistants to the dentist is amazing and the teamwork shows! A+++++

Ca
Review №86

Doctor is great but staff has no clue what is going on at front desk, every time I come in payment is different than the time before but same procedure. Ask about your charges prior to payment to make sure they are doing this correctly.

Ad
Review №87

She did great work. Only complaint is that the work was just a Band-Aid effect because its not the full work she still needs to put a cap on and it made my teeth feel funny but I have to wait for my insurance to okay it other than that my experience was great

Ko
Review №88

Dr. Liu is probably the best dentist I have ever been to. He knows what hes doing and he is very skilled in taking care of fillings and crowns. He addresses my concerns, answers my never ending questions, and has even come in on his days off to help me and my dental procedures. Hands down, I am very impressed and very happy to go to Secure Dental.

Er
Review №89

Best dental visit ever. I do not like going to the dentist, but Dr. Cho is the best dentist I have ever met. Thank you very much for an excellent dental visit. Great staff as well.

Be
Review №90

I had a great experience today, honestly. Im terrified of dentists but Mikayla and Dr made me feel very comfortable and explained everything to me filly. Thank you, Secure!

Ca
Review №91

Last week was my 1st visit to Secure Dental and to my surprise it was a great and pleasant experience! The staff were friendly and helpful. Dr. Iacob thoroughly explained the procedures and addressed any concerns I had and dental assistant Rachel were kind, friendly and professional. I now have a great place for all my dental needs. Thank you for the great service!! I highly recommend Secure Dental..

Me
Review №92

Everyone is so friendly and helpful!! They did a good job taking care of my sons dental needs!!!

No
Review №93

The staff are fantastic and friendly but the doctors, although friendly, are not so good. I have spent a lot of money at Secure Dental only to have the work they did fail. I simply dont trust going there any longer.

Ca
Review №94

Prefer this location over the East Peoria one. Staff has always taken good care of us.

Ka
Review №95

Practically no wait time. My dentist and the staff was great!

Ch
Review №96

I love how wonderfully thorough they are and very neat and orderly. I have never seen a dentist office that looked so relaxed and sweet. I enjoy my visits!!!

De
Review №97

Love dr. Kim she is awesome and made me feel completely comfortable during extraction definitely well be back

Ma
Review №98

Had a large molar pulled today and they were patient and polite. Very clean and efficient. Going to the dentist is usually traumatizing for me, but not at secure dental!

La
Review №99

Dr Jamil is probably the best Dentist i have been to! Shes kind, non judgemental, and gentle!! So excited to get my smile back soon!!

El
Review №100

We had an unpleasant experience. I took my son in to get two cavities filled. When the dentist went to numb my sons gums with the needle all he said was open wide. He didnt warn him or explain to him that it was going to hurt. Then in the middle of his fillings he tells his dental assistant to go get another girl. He goes on to explain to her she didnt set up his equipment the right way. I thought this was unprofessional and you could tell the assistant was embarrassed. He should have approached this situation privately. My son had a hard time relaxing his tongue and I understand this could be frustrating. He asked him to relax his tongue and decided to mention that his back was hurting. I thought this was unprofessional as well. When we were done they didnt give us any education on when he could eat, brush, etc. These were his first fillings and a little education would have been appreciated. I was definitely not impressed with the care we received and we will not be back.

Information
55 Photos
100 Comments
4.4 Rating
  • Address:3127 N University St, Peoria, IL 61604, United States
  • Site:http://secure-dental.com/
  • Phone:+1 309-681-8888
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dentist
  • Denture care center
  • Dental clinic
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–2pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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