The first appointment we went to for my daughter was great! There was a different receptionist there and she was great! This recent visit there is another receptionist. I have waited 1 month for a pre estimate to get my daughter fills and no one has called me. The receptionist is clueless and rude and most of the time she does not answer the phone conveniently on days when the manager is not in on Mondays and Tuesdays.I called today Wednesday and asked for the manager and she put me on hold for 10 minutes and then hung up on me. When I called back she would not answer. This is a very unprofessional place and I DO NOT RECOMMEND IT! GO TO GREENBERG DENTAL IN FORT LAUDERDALE, THEY ARE ABSOLUTELY AMAZING AND VERY PROFESSIONAL!
I have been a patient of Dr. Celia Figueroa since 1994, she has done extensive dental work on me and up to today everything works perfectly. She is a wonderful dentist, always have time for you, never in a rush and making sure that you feel comfortable and, very important, pain free. I have believed in her and followed her instructions at all times. Besides being the greatest dentist she has a heart of gold, always looking for your best interest. Very honest and compassionate. Shes the best
Best Dental Office in South Florida! Amazing experienced dentist with a great sense of humor-Keeps me laughing. Very comfortable environment- clean office and restrooms (I’m a stickler on this) with a lovely decor. Knowledgeable friendly staff who make customers feel like family. Dr. Figueroa knows her craft really well. She over-extends herself in order to help her patients in any way that she can. I absolutely love going to the dentist now.
Dr. Figueroa has been seeing our family now for about 25 years. She and her staff have been great! They’ve accommodated us through some tooth emergencies, and are very flexible on making and occasionally having to change an appointment… It’s nice to feel like family and have someone you can trust when it comes to dental work. She and the hygienist are very thorough and provide great tips for daily oral care. Courteous, friendly & professional staff. Office Manager and front desk always call me to confirm my appointment and check my insurance benefits. No surprises like in many other places. Highly recommend.
This was my first visit and I absolutely Loved it. Staff is incredibly nice. Cleaning was great and no pain. Dentist is very approachable and friendly. Great place. I would definitely recommend and be coming back.
I love this place, I took my 3 year old daughter today and left very happy, more importantly, my daughter was happy. The place is clean, its a family like atmosphere, yet professional. From the front staff to the doctor, they were all amazing, very caring and loving towards my daughter. They made her feel comfortable, answered all her questions and mine, and took the time to explain every single tool and procedure. Thank you, you ladies rock!
Stay away from this office, they are very irresponsible, its hard to get an appointment. Also, Dr. Celia Figueroa is rude and not professional she doesnt like parents to come inside with their minor child who is 12 years old that needs a dental procedures and asks if parent can wait in the waiting room, putting the excuse that your child is big already and that its not necessary for parent to be present. Parents never allow someone to tell you that you cant come in with your minor children and never leave your child unattended. I advise to find a dental office that treats you with respect, love and remember you are paying for the services so never allow someone else to mistreat you or your love ones.
I love this Dental office! They are very organized, no waiting time when you go to an appointment everyone is very friendly and nice. I see Dr. Celia Figueroa and she is wonderful. Her skills are excellent, she can be very light handed when giving shots for dental work, compared to all other Dentists she has the lightest touch, I am grateful due to a couple of procedures that I went through.I very highly recommend Exclusive Dental Care Group
Highly recommend exclusive dental care group. didn’t have to wait I got called in with in 10 minutes the doctor has great bed side manner and the best of all they care for your teeth not your money!!!!!! Need a good dentist with Amazing staff and amazing prices go to EXCLUSIVE DENTAL CARE GROUP.
Such an amazing office! From the minute you call in to make your appointment to the minute you are seeing the doctor & leaving the office it’s an AMAZING EXPERIENCE! Very professional staff & straight to the point. Will definitely be back.
Very professional, courteous, polite and clean dental Office at the most comforting and knowledgeable staff. Explanatory knowledge at the best makes you want to find an excuse to see them.very gentle and comforting with every procedure and exams, this office is forever my dental office no need to look anywhere else.
Highly recommended anyone to come here for services or maintenance very friendly and helpful employees. I got my abstractions done here and they did and awesome job and no complaints and there reasonable and also my fillings done I love this dentist office I feel very comfortable here
Usually I’m not too excited about going to the dentist, but I felt very comfortable. The staff was very nice and I was very impressed with my results. Will defenitly recommend this office to friends and family.
My son broke his front tooth playing baseball. Dr. Figueroa fixed it and it looks great. My son said it didnt hurt when it was fixed. The staff was nice, treated you like family. I also got a cleaning by the hygienist. I forgot her name but she was great, and really took the time to explain things.
Most pleasurable experience at the dentist. All the ladies here are so helpful and comforting. I would highly recommend!! 10/10 :)
Happy with the dental office and staff!! Very clean office and recommend treatment needed no more no less you don’t get that anywhere.
Great friendly staff they make you feel really at home amazing experience
I am super happy with this office. The staff is super friendly and professional. Dr Figueroa she is an excellent dentist and she cares about you. I highly recommend this office, youll be more than happy with the results. Thank You
I had a great experience. I have dental anxiety and it real hard for me to go to the dentist but I had a tooth bothering me. Dr. Figueroa was super patient with me, very comforting and made the whole experience pain free. I needed a filling and it was first time someone took the time and explained the whole process very professional. Would definitely recommend
I love this place I have found a dental family!!!Dr Figuera, Carol and Sio all gave great customer service. I highly recommend 😍😍
My first experiance with exclusive dental and their staff was more than comfortable and compliantly accomidating. Not only did DR. Figueroa saved an implant crown that i was having problem with her and her staff made sure i was comfortable the entire time. Highly recommend.
Kathy is a horrible administrative assistant! She hung up on us twice and said she would release us as a patient all because I had called her out on her attitude! Please be aware of the people you choose to hire because you will loose patients With a so called “administrative personnel of this kind”
Staff and representative very rude and unprofessional, first visit for me and my husband and the info that was given to us over the phone before visit was not the same when we arrived. As being in the medical field background, I wouldnt recommend this dental group to anyone at all. I also call a couple of times an can hear echo as i was speaking to a staff which is HIPPA ( I immediately ) contacted my health insurance group and change me provider. I usually dont leave reviews but when you have new patients you have to provide them all their responsibilities before they arrive at the office and all staff need to be on one page as well.
Amazing staff ! Kathy is friendly and very helpful . Celia is a great dentist, kind and answers all your questions. Clean environment with great decor.
I recently finished my Invisalign treatment here and can say that I love dr. Figueroa. Her bedside manner is excellent. Super friendly and gentle. Would recommend 100%. Lifelong client!!
Such a professional group! Dr. Figueroa is an awesome dentist and human being, there are not many people like her and her stuff!
I enjoyed my experience with Exculsive Dental Care. Especially their touch and loving care for their patients. Dr Cecils Figueroa is very professional and I would recommend her to anyone.Thank you
Has the absolute most best care and attention, and Dr.Corcho is the sweetest! Awesome clinic I would recommend it, the service and the office is very clean and nice. The staff made me feel very welcome and comfortable.
BEWARE OF THIS FACILITY DOCTOR AND STAFF .DO NOT GO TO THIS SCAM PEOPLE .My name is maria neves I am taking all the actions necessary to make sure they dont keep doing this things to cuatomer especially I am pregnant with twins and having radiation is extremely dangerous they asked for a medical clearance from.my Ob which they received and they DID NOT follow them. I was suppose to be double shield and they didnt do it. Also I was told insurance didnt cover wisdom.tooth removal and THEY ARE LIERS thank God I found honest people not like them and yes insurance covers it 100% next Thursday is my appointment and I have $0.00 to pay but they wanted to collect almost $500.00 .Also called to ask for manager cathy and they put the doctor on the phone she was not nice all I wanted was a reason why they didnt do things correctly and they hanged up on me . Called back spoke with cathy office manager and she said I was wasting her time and they couldnt answer me . IMAGINE this is not the right way to treat customers and I hope on gods name my pregnancy goes all well but i will keep posting so people are aware of this place and i will take it further as well. Thank you .By the way the comment that shows Christopher Fernandez is my son and he posted the comment with me so no is not true their response.ABOUT YOUR RESPONSE YOU ARE INCORRECT NO THEY DID NOT DOUBLE SHIELD ME SO YES I AM TAKING FURTHER ACTION TOWARD YOUR BUSINESS SINCE YOU DID NOT FOLLOW OB MEDICAL CLEARANCE LETTER ILLEGAL.ALSO WONDER WHY SO MANY BAD REVIEWS . I MADE SURE YOU ARE REPORTED WITH THE BBB ALSO WITH THE STATE AND ALSO WITH YELP . AND I WORK WITH THE INTERNERNET AND I KNOW EXACTLY HOW TO KEEP ON POSTING BAD REVIEWS SINCE YOU GUYS DONT DO THINGS CORRECTLY AND DONT TREAT CUSTOMERS RIGHT . HOW EMBARRASING SPOKE WITH THE DOCTOR AND SHE HANGED UP THE PHONE I WILL MAKE SURE I PUT YOUR NAME AS A BIG SCAM ALSO THAT YOU CHARGE THE INSURSNCE AND TRY TO PUT INCORRECT CODES SO YOU CAN ALSO CHARGE THE CUSTOMERS. SPOKE WITH THE INSURANCE AND FILED A LEGAL COMPLAIN AGAINST YOUR ESTABLISHMENT AS WELL . THANK YOU
Beyond horrible I asked for a referral after speaking with insurance twice because they never sent the referral and this is an emergency the insurance was able to get it. Would NOT recommend them at all. Also doing a complain with the insurance about them. At first I thought they were great but after them telling me that my insurance doesnt cover the wisdom tooth removal which It was a lie the doctor they referred me doesnt takr the insurance and because I didnt pay them they treated me horrible. BEWARE about this dentist
Beautiful office, great staff and Dr Figueroa was very clear about my dental condition and took the time to explain it. Very professional and extremely clean office.
This dental office does not even deserve a star. I came in as a new patient needed an annual check up/cleaning. I advice the doctors that I did not want a deep cleaning because my teeth are very sensitive and either way they didnt care. They gave me a topical sedative so i couldnt feel anything ( i use to work at a dentist before so I know what a deep cleaning is ) Well the next morning all my teeth and gums were hurting. Oh yeah they did the deep cleaning too harsh that a fill on my tooth came out BUT they didnt do a deep cleaning according to them. Also the reception is clean and nice but when you go in the back.. ewww the ceiling corners look like they had mold and it looked dirty and if you are getting an operation done theres no privacy. Find another office
Great staff and awsome dental work. Dr figueroa is very professional and did great job on my teeth. Great hands thank you Dr.
Very professional and gentle. The staff is very accommodating and the office is very stunning and clean .
Very happy with the service received amazing staff and doctor truly recommend!!!!
Dr. Figueroa is 100% the best dentist ever, very clean, very profesional and very honest and that’s what I always look for in a dentist!!! ⭐️⭐️⭐️⭐️⭐️
Very professional office. Very knowledgeable
Horrible do not come here THEY DONT SPEAK ENGLISH DONT CARE ABOUT YOUR TEETH OR WELL BEING MONEY HUNGRY DENTIST VERY RUDESHOULD BE SUED AND CLOSED DOWN!!!!My FILLINGS STILL HURT WILL SUE FOR MALPRACTICE
This place is terrible I made an appointment and they told me that they take my insurance and then they charge me too much I call my insurance they say they never spoke to this dentist office be careful theyre Crooks
I really like Dr. Silver went to him by chance..I felt no pain had a molar pulled that was infected he did it right away took 20 min in and out fast no wait excellent service ...
Beware!Don’t go here. Treats patients horribly. Makes you wait for a long time. Doesn’t really care about the patients, just wants their money.
Amazing Place Doctors really care
AWESOME SERVICE😀
Great job
Excellent
Awful
The doctor did notI recommend unprofessional and discriminate against children, unethical. Generally the team were friendly. I do not particularly recommend the dentist.
Very professional and with a good quality Human, Dr. Figueroa is an excellent Dentist, I recommend all this place.
The best in prices and very friendly
My experience was more ravillosa