I love this place so much. It has truly changed my life! The instructors are all so kind and passionate in what they do. As well as the staff. They are all so welcoming and encouraging. It’s a full body workout that is also fun. Highly, highly recommend.
The instructors and classes are great! I used to enjoy coming to cycle bar but unfortunately the staff lately have been rude and not so accommodating…Horrible customer service!! This is my first time writing a negative review but I felt this needed to be mentioned.
Will give a zero. Lack of Customer service. If you want to cancel will be a pain and they will co tinue changing. Most of the people do not wear mask and vaccination is not required in a close room.with a lot of people sweating . Need to advice 30 days before to cancel if you can communicate. If you want to try just do a class dont do monthy.
I’ve done spinning for most of my life and I’ve visited many gyms (LA, Orange Theory, Fit factory, etc) and even other Cycle bars.But this particular location has the absolute worst customer service I’ve experienced in many years.I won’t bore you with the details but there is a blonde woman at the front desk who has clearly never been properly trained.This was the closest CycleBar to my house but I rather drive an additional 5 and go back to OrangeTheory or any other gym for that matter.Avoid this location at all costs.
So here it goes, I was really excited to try spinning for the first time. I decided to give Cycle Bar (at Pembroke Pines) a try and bought a Groupon of 4 classes. I took the first class and I really liked it. I liked it so much that I was really contemplating in getting an actual membership. During my first visit I was NEVER told that there was a 5 MINUTE late policy... I was on my way today excited for my second class that I had already paid for. I was literally running to the front door when I saw an older blonde woman with short hair at the front desk. I greeted her, she did not greet me back and then proceeded to say that I could not go in the class, that I was 9 min late, so those extra 4 minutes made me lose the class. She was extremely rude to me, and then lied to me.. Telling me that my seat was already given to someone else.. I was 4 min late after the “5 minute Late Policy” time limit and she is telling me my bike was already taken.. (You are telling me that in these 4 minutes, someone came in, changed their shoes and took my bike......) I texted my best friend who was also trying these classes out through Groupon. She was already inside the same class and she told me that there were 5 EMPTY BIKES. Meaning the front desk lady was lying to me, and just wanted to be rude and unnecessary. She told the same thing to my best friend who walked out of the class to talk to her. She was really rude to her as well. What a horrible customer experience for our first time. Needless to say you have lost 2 possible memberships. I hope Cycle Bar is able to pay a little more attention to how they are training their employees when it comes to customer service. Have they heard of Word of Mouth? I was recommending my friends about these classes and I will clearly now do the opposite. Thanks for the amazing experience and wasting my money Cycle Bar!
My name is Marilyn Parker and I have been a member for many months now. I belonged to gyms for years but feel like that was a waste. Cyclebar offers so much more than just exercise. It has the best instructors. They motivate, their personable, make you feel like a member of the family. My experience has been positive. I love the theme rides, occasional treats, Glow rides, and Friday night happy hour. They give you everything you need for your ride. Shoes, towels, water. My only suggestion is that for some of us the moves can be difficult to do especially if your new. I’d like to suggest maybe once a month doing a 15 min quick training on some regular moves. We can sign up for it like how we reserve our rides. Otherwise, meet me at the bar for good health and happiness.
We just went in to see what the new place was. Gorgeous appearance. Friendly place. Did not see the place in action but I know someone who goes there when theyre in town and really enjoys it.
Poor customer service.
Loved the experience! I already signed up and Im excited we have such a new great place in our city. Look forward to try more great teachers.... no better combination than great music, great sports and a little wine to top it off!!!! My kind of place....
Great owners and great instructors!! Such a fun workout experience :) I have been going there since June and have never stayed committed to fitness until I took these classes. The music keeps you pumped and the instructors are motivating and pushing you. I highly recommend it to everyone!
Incredibly well-run organization with beautiful facilities. Instructors are motivating and classes are energetic! They’ve been a big part of my rehab from surgery. Highly recommended!
I cant recommend this place enough. The owners and staff are so welcoming. From the moment you arrive you will feel like you are well taken care of. They offer a great variety of classes and instructors that cater to all age groups and all fitness levels. The classes are so much fun and if you put in the work, you will quickly see results. Its also VERY clean. Most importantly, this place has created such a great supportive community. I look forward to working out not to only better myself but to spend time with some great riders, instructors, and owners.
Cant say enough how much I love this place. Ive taken classes with Jerry, Desiree and Ricky they are amazing. Love their energy and the way they motivate all riders.The studio is clean with great music. This by far my favorite CycleBar studio. Thank you to Suzanne, Jean, Bryan, Mark, all instructors and staff that has made this place my second home. I love you guys.
This place is very amazing. The instructors are awesome, always motivating the participants to do their best. The atmosphere is fun, good energy and vibes all around, a great family atmosphere. The staff is always there to help. I highly recommend this place for an energy, fun filled cardio workout.
Cycle bar is a great place to ride. Its always clean. The environment is always friendly and upbeat. The cyclestars all are there to help you rock your ride. Its never the same ride twice. Contests, themes and rocking Beats! ❤️
I absolutely love this place! It is my outlet, safe space, and happy place! All the trainers and staff are so nice and talented. I feel so at home here.
This place rocks. Work outs are amazing. Friendly staff. They have little perks that are awesome surprises when you start and finish classes. The music will have you pumped and they also offer specials.
Great place. Very clean and friendly staff
The indoor cycle classes are totally awesome. The music keeps you pumped. The lighting and sound system in the cycle theatre is the boom. The CycleStars (instructors) are great. The owners and staff are some of the nicest people that you will ever meet.
Such a great place to have fun and get fit! Everyone is so nice and welcoming!! I have been to many spin classes and cyclebar is the best! 10/10 recommend!
Love coming here! Instructors are amazing and keep you motivated! Place is very well maintenance and they give Cuban coffee in the 6:00 am class!!!
100% recommended. Instructors are awesome. You kill it every time you go in the bike. Sussi, Jean, Mark and Brynn are fantastic
The best cardio! All of the trainers and owners are awesome! It’s always a great time coming here and riding, highly recommended!
Amazing work outs definitely perfect for anyone that just wants to jump kick a routine. The instructors not only motivate but encourage you to keep on chuffing giving it your all, leave their knowing you have given it your all and feel great bout it.
Cyclebar Pembroke Pines is an amazing spinning studio with fabulous instructors, staff, owners and riders!! I highly recommend them!! 🚴🏻♀️💪🏼
I love it. The place is fabulous. Come in and enjoy it
Been spinning for a while, but this is at another level! Great staff, everyone very friendly. Cleanliness was top notch and beautiful bathrooms. Our instructor Suyumi was off the chain! Would highly recommend Cyclebar to anyone, awesome experience!
I sure do recommend CycleBar Pines, great atmosphere, awesome instructors that push you to the limit and more. Come try it out your first ride is FREE!!!
Madison was great! The best spin experience I’ve had!
I can honestly say I am not bored of spinning at all! Amazing instructors and staff!
I love coming to CB Pines! Great energy and atmosphere, and all the Cyclestars are incredible!!
Staff is amazing! Great instructors and beautifully set up with incredible facilities
I love the play list, the instructors are the best and I have a great time all the time.
You walk in the purpose of world out. Burn calories & Have fun.
So I had unfairly prejudged spinning from a one time experience like 20 years ago, but I always kept hearing about it. I love real cycling so the thought of indoor cycling to music and not having the possibility of getting hit by a car always appealed to me. But it was the music I remembered being just awful tiki tiki music so I couldnt focus on having a good time on the bike. Enter @cyclebarpines. I swear its like going to a club, gym and therapy all rolled into 1. The classes are challenging but doable. The music varies and they have themed rides. The atmosphere is awesome. And Im a little embarrassed to actually put this in writing in the cyber world, but I cry almost every class. Not from pain mind you. Good therapeutic cathartic cries. Its like an amazing emotional release. The instructors do an amazing job at motivating and encourage you to do your ride. To think about why youre here. I cant say enough. If youve never done spinning, or maybe you have but didnt have a good experience, nothing should hold you back from trying this. And the folks who run the place are some of the sweetest people. Theyll do whatever they can to help. All in all @cyclebarpines is a great motivational experience.
Absolutey love this place, such a wonderful environment!
I cancelled my membership back in August 2017 and they still charged me Oct, Nov, Dec, and Jan. I will see if they will refund my money. They are thieves like almost every gym or related places.
Great place! Great staff!
Jerrys the best trainer to walk earth!!!!!
Love it!!!!!
Very happy to belong to the CycleBar family, the teachers are the best, I have been here for a year and the people who go there are very special and kind 🤗 It really is not because I am a student but I love all the cleanliness and organization; So if you want to spend a few hours doing sports in a fun way, I invite you to go to CycleBar🌻