I never write reviews but with this experience I had too. I went to Shadow Creek Dental and saw Dr. Mehdizadchs, i was told i had 12 cavities (Sent me into total shock and panic and confusion) and needed 12 Crowns! I was told i had DRY MOUTH which is caused by Diabetes or possible side effects of medication. He told me i needed to go to my doctor to check if i was diabetic because he was almost sure it was caused by something medical. I was in a panic until i was able to see my doctor who told me i was not diabetic. Made appointment with another dentist to get 2nd opinion who requested my x rays to be faxed to them. I called Shadow Creek Dental to request X rays and was told i had to pay $26!! My insurance company ALREADY paid them for the x rays and i have NEVER been charged to fax x rays to another Dr/Dentist!!! I contacted Cigna and was told i shouldnt have to pay for MY x rays that they already paid for!!! I went to another dentist to get 2nd opinion and was told i had 3 TINY Cavities and needed 1 CROWN vs 12 CAVITIES and 12 CROWNS . He looked in my mouth over and over again and looked at x rays and the paperwork from Dr Mehdizadchs and stated he DID NOT see where i needed 12 crowns. Im in total shock and disappointment!!!
Extremely dissatisfied with how I was treated with concerns I had leaving my 3 year old alone while being examined. Definitely not ok to leave a toddler alone in a room to get examined/work done. Policy or not I was a parent with a concern and they treated me very poorly because of my concerns. The receptionist told dental assistant to release me as a patient because I wasn’t willing to leave my 3 year old alone with strangers! My son is 3 years old not 18? So I canceled appointment and my future appointment I had with my other child and both ladies talking to me could care less about my concerns and just released me. BIG RED FLAG!!!!
Great dentistry. They have great customer service, low wait time and make you feel comfortable. I have gone to various dentists before and this time it was different, they went into detail on everything going on with my teeth, they explained everything and how to prevent it. After this quick, in depth dentist visit I feel like a hygienist. They truly care about their patients. I would highly recommend!!
Amy is so awesome with my daughter. She is very patient and great. Dr. M is great with her, especially during her transition from Dr. Ellison. I love this dental practice because everyone is like family. They make her feel comfortable and she loves coming to the dentist. Who would have thought?
I really enjoyed my experience. The staff was friendly and patient. Amy my orthodontist explained the process in detail and made sure I was comfortable the entire time. She went above and beyond to make sure I was satisfied. I will definitely be referring others!
So happy I chose Shadow Creek Ranch Dental best choice ever! The entire staff, receptionist, dental assistants, SERIOUSLY this is the best dentistry in Pearland. I love the way they break down cost for procedures, everything is so orangized. Dr. M did my fillings and he kept checking with me to make sure I was as comfortable as possible. He is very patient and explains every procedure clearly. Dr. Amy did my cleaning and she was extremely thorough with technique and after care details and left my teeth super clean. I am no longer afraid to go to the dentist now. After 26 years of no dental care they got me on the right track ❤🥰
First time coming for a specialist treatment. The place was very nice and clean. The staff was nice. Especially the dental technician (the lady who took my xrays-name started with a S) She was so very nice, kind, and attentive and answered all my questions. The DR himself was very effective, quick, and too the point.He did a excellent job on my procedure. The only downfall I would say is the communication. Let your patient know when, what, and why you will be stepping out of the room for whatever reason. Do not just leave them hanging in a trendelenburg position and dont say anything. The only thing I didnt like. But, I would definitely still highly reccomend this place.
I had a very pleasant experience doing my first visit, Everyone was very professional and very nice attitude. I would recommend to someone who is looking for a dentist.ThanksMary House
Best Dental Appointment Ever!!!Everyone was very friendly! Ashley, the hygienist and Dr. M clearer explained everything. Ashley did my x-rays and she was alot of fun. I hadnt had an examination in years and no one made me feel remorseful about it. They were very professional and informed me about dental care and how I can have great dental health into the future. I highly recommend anyone to seek dental care with them!
Where do I start? These guys are prompt, informative, thorough, and nice on top of that! I’m a new patient here and I am very impressed by the staff and facility as whole! I can honestly say I look forward to my next dental visit!
Professional, caring and compassionate staff. I highly recommend. They took amazing care of my young son and I am forever grateful.
My daughter had all 4 wisdom teeth extracted,she was very nervous. Shadow Creek was very compassionate to (her) every concern, and needs, and explained to us the pre/post surgery process.Crystal was amazing at answering my questions and concerns and she was extremely professional as well as compassionate. The entire staff was wonderful!I highly recommend!
Front office staff is very prompt and friendly.Amy is by far the best dental hygienist I’ve ever encountered. Very friendly and knowledgeable, plus she always provides me with essential dental goodies. :-)Dr. M is awesome as well, he ensured I knew and understood any procedures being performed, very patient.My kids also go here, the children staff is just as awesome!
Great experience 😍 Everyone is very nice and they make the kids feel nice and relaxed. They explain everything to them so they know exactly what they are doing so they wont be scared. They get to watch a movie while they are working on them and everyone is always nice and making sure you always get to have a good experience at the doctors . Love the doctors here. We have been coming for years and I wouldnt change anything about them. Always a joy to see them.
Very kid friendly and well organized. Completely different experience from our previous dentist. My son was nervous but the staff and Dr Ellison did a great job of explaining each portion of the exam and keepibg him calm. Hes excited alrewdy for his 6month checkup in August.
We have been going to Dr. Ellison now for 4 years, and we have no regrets about it. He is so patient, funny & nurturing to his young patients. He is beyond informative & fantastic! Not to mention, his staff is sweet & personable with all the families. I highly recommend him. You wont find a better child dentist anywhere in Pearland.
Office staff and dental assistants are friendly but average. Any the hygienist was exceptional. Dr. P has good bedside manner but is visibly nervous when asked substantial questions. While he may provide good care, I’m choosing another dental home because I (ER NP for 10 years) don’t respect another member of an healthcare organization that will not perform a service on a child if the parent is in the room. He adamantly refused service when my child has a visible 4mm in diameter cavity with pain. That’s like me not treating a child for a medical condition (sutures) if the parent is in the room. While he was nice about it, the refusal is ridiculous, absurd and not a good practice of medicine.
Dr. M is amazing. We decided to leave our old office & try shadow creek. The staff is awesome very helpful. Dr. M answered all our questions & was very insightful. Explained everything to where we could understand.
Ive been attending this dentistry for over 5 years and I have been very happy with the service. When you open the door you are greeted immediately by name. The staff has always been friendly and they care about your teeth and gums. While in the chair, you can enjoy movies in a relaxed atmosphere. A wonderful experience that will keep you coming back for years.
I have found my new dentist! They were all extremely patient, professional, and thorough. This is the best dental experience I ave ever had.😁
Today was my first visit to Shadow Creek Ranch Dental Specialist and I was very happy with the entire visit. Everyone was extremely friendly and nice. They go above and beyond to ensure youre comfortable and Amy was very detailed in her explanation of everything. This will be our new family dentist going forward.
I am a new client to the office, and I throughly enjoyed my first visit. From the receptionist to the final payment, everything was explained completely. I can appreciate great customer service and patient/doctor connection. Thanks for taking care of my dental needs in a professional and explanatory manner.
Love this Dental office! Staff is very nice and professional. Big thanks to the dental assistant krystle who helped me. She was very kind and answered any questions I had. Ill definitely be sticking with this dentist for good! Thanks again!
Staff is very friendly and professional. Amy is the best hygienist I’ve ever had. She is very considerate and accommodating to the sensitivity on my teeth. Great dentist clinic!
Every person I interacted with at the office was great. Very kind, knowledgeable and efficient staff and doctors. It was a very comfortable appointment. I would highly recommend them!
5 stars is right! I have personally had bad dental work done in the past and I honestly came in not knowing what to expect but the ladies at the front desk all the way back to the dentist were super cool, laid back and very gentle with me! I absolutely love Shadow Creek Ranch Dental, the level of care and concern for me and my mouth was nothing short of excellence! I definitely recommend them for your dental work.
My son and I always receive star treatment upon visiting. This is at least 30 minutes from my residence and I dont mind driving there because of how well we are treated. The wait there isnt that bad but once youre seen, its pretty swift. I will continue to drive out of my way just to see the friendly staff!=)
Very friendly, sweet and educated staff. I will be booking appointments for my kids too. Thank y’all for everything!!
Love this dentist office. My dentist Dr. M and my hygenist Amy!!!! Shes gentle and I literally was about to fall asleep while she was cleaning my teeth!!!! Book here for your whole family! Best choice we have made as a family. My husband and toddler take care of all of our dental needs here! Thanks Shadow Creek!!!
Awesome experience every time, for a dentist office.
Great and friendly service, quick and easy scheduling and knowledgeable staff. They are also awesome with children.
The best dentist Ive ever been to. I will never look for another. Im so grateful to have found this place for me and my little ones
My boys have been coming to Dr. Ellison since they were a year and 1/2 old, they are 12 years old now. He is a great dentist for kids and my boys would rather come to see him a dentist rather than going to see their pediatric Dr. He is very easy Doctor to talk to and he explains everything. I will always recommend him to anyone, wont take my boys to any other dentist.
Amy is a terrific dental hygienistS! She is funny, kind, gentle, and attentive to your needs. The dentists are excellent too. I highly recommend you fulfill your dental needs here.
The dentist, hygienist and staff are all very nice. Wait time was short and the hygeniest was very gentle and explained everything she was doing. Great dental experience. I will definitely continue to use them for all of my dental care.
This is my 4th visit and my experiences have been great! The hygienist is awesome. Both she and the dentist are very transparent and professional!
I have been coming out here for 3 years now. It is a 45 min to hour drive, but it is so worth it. I have a special needs son and when no other dentist would take him Shadow Creek Ranch Dental did!! They treat my son as he should be treated - just like any other person!
Weve this staff and Dr M. He is the best dentist we ever had. We followed him from his old office. Will never find a better dentist anywhere. We are here to stay. Thank you all your the best.
I have loved this dental office ever since I was stationed in the Houston Area two years ago. Everyone is always so nice and my son (who is 5 years old now) always gets excited to go to the dentist. This is significant because he had a terrible experience with his last dentist and was pretty scared after that time. This tells me everything I need to know about these amazing people! Thank you Shadow Creek Dental! You are wonderful. Im going to be super sad when we get stationed elsewhere and have to move again.
Amy and Dr. M were so nice and patient with me during my visit. I can tell they love their job. The dental work that they do is phenomenal. Great customer service everytime.
The office staff is always professional and friendly. The wait for your appointment time is little to none.Everyone exhibits great customer serviceErika
Saw me same day as new patient for loose crown. Very happy with professionalism and Dr. Ms explaining to me the underlying problem for my recurring issue. Will definitely be coming back!
I have been going to Shadow Creek dental over a year now & receive excellent services. They make you feel comfortable with such personal & professional accommodations. I have been telling everyone about them. I couldnt wait to bring my grandson there in August & he also expressed how happy he was for the first time. Mydentistforever! MH, Houston
Excellent, Efficient, informative service. Each step taken is fully explained before and/or while taken. Great, professional nice staff! Very clean office!
Orthodontist only sees patients on Thursdays....and brackets fall off easily (extra charge after 3 fall off) The time they book vs the time they tell you are two different times ..CONSTANTLY. ..and no matter how many times you inform them of the time inconsistencies it continues. Not allowed to schedule for future appointments which means you will NOT be seen every month because of the lack of openings. (Which hinders patient care in my eyes) though you are still charged monthly $$$.
I highly recommend this dentist office, my children have been coming here for years and weve never had a bad experience. The staff and Dr. Ellison are always courteous and explain everything in detail.
Its a really nice and modern dental office. Friendly staff. However, I waited more than 2 and a half hours before they could finally do my cleaning. My wait time in the waiting room was about 15 min.But once treatment plan was discussed, I had already been there for two hours. I just decided to reschedule for another day. Note: new patient here. But oh my gosh, I was tired by the time they were ready to start doing any work on me.
The staff is awesome. I get in and out with no wait . I truly love that my questions are always answered not only by assistants but the dr himself.
It had been a while since I came in for a cleaning. But the Dental Hygienist Amy was as sweet and helpful as ever!! I highly recommend Shadow Creek Dental Specialists.
I loved it here, the staff was wonderful and very kind. They were patient with my two young boys while i had my exam and cleaning. i would def reccomend them to everyone!
Everyone at the office was GREAT!! They explained everything in detail. Highly recommended!
Love the front desk ladies.Never waited no more than 30 mins to be seen.Great staff.
I had a great experience there!! The staff is so sweet & nice. They explain everything in detail to you!! Thank you
Only one word!AMAZING, starting from the doctors to staff, I will drive from anywhere to see them. Highly recommend!
If you want to suffer come here...They don’t send scripts to the pharmacy when they’re supposed to we called over and over and they never call back!They neglected to mention some post surgery tips, which caused complications afterwards.
Great experience, staff was very welcoming and friendly. Pam the office manger was very thorough and kind. I would recommend this office as a must go to if your looking for a dentist, Peridonist or oral surgery.Thanks SCRDS,
Highly recommend from a mom of boys! All of the staff are friendly, helpful, and professional. I love that Dr. Ellison is great with the kids. (I also love that they dont recommend unnecessary, expensive procedures.)
I saw Dr. Mehdizahdeh for my complete exam. He was WONDERFUL! His chairside manner is great. He was able to explain the importance of my treatment in a way I could understand. Best general dentist I have ever had! The staff was kind and caring from the reception to the dental assistant, the hygienist and the manager. They were all amazing. Keep up the good work Shadow Creek Ranch Dental Specialists!
I love it here. They explain everything to you. My new dentists!
The staff is amazing and sweet!! Everyone is just so nice and the kids felt super comfy with the staff .. We are so happy that we were introduced to this office .. Ps Amy is just so sweet my kids went home talking about her !
Very friendly staff! Been going here for about a year theyve all welcomed me with open arms. Never had any issues with them. Thank you to Dr. Amy for always getting my teeth right!
Dr. M was wonderful, Amy - the Dental Hygienist was just delightful, and the Office Manager was a pleasure as well. So satisfied that we decided to make Shadow Creek Ranch Dental Specilaists our provider of choice.
I came for a second opinion and they explained things to me that I never knew about my teeth. They take the time out make sure I understand everything they need to do for me
Amy and Dr M. were great to work with. Thanks for a thorough cleaning and discussing treatment plan options!
Friendly staff, clean facility, my kids felt comfortable going in without me. DR. Ellison was friendly as well and thorough. We will be coming back and reccomending his practice to others.
The professionalism and customer service here are world class. The staff are friendly and welcoming and made me feel at ease immediately. They procedure was thoroughly explained before it occured. Rosslyn spoke clearly me about my insurance and payment options. I highly recommend Shadow Creek Ranch Dental.
Great experience every time I take my kids there. Great staff and the Dentist is super personable and friendly.
Very nice staff and Dr. Ellison is amazing. My kids love coming here.
You guys are amazing! Thank you for working me in such short notice. Excellent customer service the staff is incredible.
SCR Dental Specialists are great! I will refer my friends and family there. They are professional, kind and helpful.
Great customer service and family like environment. I recommend EVERYONE to Shadow Creek Ranch Dental.
Very caring, compassionate dental professionals that really know their clients. My family is proud to have them for their dental needs.
Very professional doctors and staff, and very timely with their appts. The kids have no fear in going to the dentist and this brightens my smile.
Great staff!!! Very friendly and attentive!!! Dr. M was very thorough and knowledgeable!!! I recommend Shadow Creek Ranch Dental Specialists for all of your dental needs!!!
Always very nice, clean and fast.... even when your late 😯. Very kid friendly!!!
My son loves Dr. Ellison and his staff they make him feel like family and Im glad we switched to their office
Very professional, answered all my questions, very understanding with my dental anxiety.
I love this office everyone there is very nice. I always have a pleasant visit.
The staff is very welcoming and care for my dental health. During my visit, I know that I am in wonderful hands and care!
Nice dentist and everybody. I like the room and tv too.
Not professional support staff. I went there a couple of years ago, and had good service and billing seemed OK, covered with insurance. A year later I got a call from their billing department, asking for more payment, since they claimed the insurance had rejected a portion of the service. I received no such denial from the insurance company or any such explanation of benefits. Recently I booked again to have some work done, confirmed that they and the doctor were part of my insurance plan (booked a month in advance). Then the day before the appointment, got a call saying it would be a cash only appointment, since the selected dentist doctor was not part of the insurance coverage. All in all, the support staff are not professional and provide misleading or misinformed information. Now I have to book with another provider and likely another month wait.
The service is received from the Dental Hygenist Amy, was exceptional. She was very thorough in explaing the process of the deep cleaning proces. aslo, she was very engaging and i felt like she genuinely was concerned about my comfortablity . I highly recommend the dentist office.
Amy was really great at explaining everything .
Everyone in the office is very friendly and informative. They are extremely great with children!
Everybody went out of there way to get my grandson help with his checkup, by cleaning and filling his teeth that was not schedule to be done. I am thankful because we live 45 miles away.
Great experience! Everyone is so kind and sweet.
The staff is very friendly and knowledgeable. I recommend this place.
Great place . Never had a problem. Very Freindly.
Very helpful and warm smile. Would tell everyone about my experience here.
Very nice place, always well mannered and never talke rude, took care of everything fast and easy :)
Very good office..with such an amazing staff! My favorite of all would be Nancy from front desk!!
I had an awesome experience. The staff is very professional and they cover everything.
The best place for a fantastic dental experience for the whole family!
Very friendly staff! Took wonderful care of my daughter!
Wonderful environment, staff, and doctors! The only place Ill go for dental work.
One of best dental hygienist I’ve ever had...
The customer service is always awesome 👏🏾 I fell in love with Mrs. Amy and Mrs. Krystle and Dr.M and Mr. Ellison
Very professional with what they do. Great customer service
The staff is amazing and the experience was great .
Awesome Experience! Knowledgeable and friendly staff!