My Truck broke down outside of Payson and I had it towed to Payson Tire Pros and Automotive. The water pump had failed majestically and needed to be replaced. They ended up replacing the Water Pump, Thermostat, Upper and Lower Hoses, Fan Clutch, Fan, and the Fan Shroud. It did take them 2 and 1/2 weeks to get it fixed but I understand that shops can be busy. My biggest complaint though is that the upper radiator hose didnt get tightened to the water pump all the way and now it is leaking coolant. If they cant do a simple job of tightening a radiator hose, I can not recommend this shop.
They performed a flat repair in a quick and efficient manner. Since I had purchased the tires from them, there was no charge. This is a very customer focused business.
I bought tires here for the first time. The tires they recommended road good and look great. Expect to leave your vehicle and not wait, because itll take quite a while before they get to it.
My family and I were headed to a cabin from Phoenix. 6 miles from Payson our front tire was losing air fast. We managed to make it to one tire shop who informed us that they couldnt help us. I called Payson Tires and they were so gracious. The minute we pulled up they swapped out our tire and took great care of us. The mechanics were all friendly and you can really tell they take pride in their work. It is a pleasant and professional atmosphere. I would recommend this place to everyone in need of great service and a friendly smile.
I’ve been going to Payson Tire since they started the new businessWorking with Brian has been such a pleasure. Iknew him when he worked at the other tire store in Payson and he was the only one I would let service my vehicle he is honest he has integrity very professional and always concerned about the people he is doing work for. his work is very professional high-quality exceptional service. His pricing is fair and it’s just a pleasure working with him and his crew. You go Brian and God bless you
Brian has the most Honest Auto Shop, in Payson. I would not have anyone else work on my vehicle. His parents, should be very proud of him its all their fault.
Super honest and good quality work at a great price. I was expecting to spend $100 or more because I’m used to going to a mechanic for an oil change and being sold on other things. They fit me in during a busy time for them. On my way through for my wife and my honeymoon. They told me they were going to check a couple extra things for us and I was expecting to pay extra because of it. Walked out only paying $60 for all the work they did. Brian was very honest and made sure we were taken care of. Although I live in the valley I will be back.
Very easy going and not pushy. Mechanic was honest that one of the recommended repairs could wait until I got home to Utah and could use my own mechanic. They took my vehicle into a bay immediately both times I showed up for my scheduled appointment and took less time than the expectation they had set. I would definately return if I was in the area again and needed work done.
Brian and crew are top notch always take care of me whether it changing a tire going out of town with my trailer or putting tires on my quad. Thanks guys!
Prompt service and handled my repairs in a satisfactory manner.
Headed from Mesa to Heber on a Friday afternoon and had a tire issue so rolled in there about 40 minutes before they were going to close. The owner climbed underneath our truck and looked at the tires,, asked where we were headed and when we said Heber he said I would not drive there without changing these tires. Then noticed that one of our flatbed trailer tires had a gouge out of it so six tires and about an hour later we were on our way. They were friendly, fast, the owner rallied the team, told them they were going to have to stay a little bit later and they got the job done. After we left we realized we had left our metal water bottle there and also would have liked to have kept the best tire as a spare. Called back Monday morning and they had the water bottle and no problem with the spare. I highly recommend these guys.
Was on a road trip and had tire problems. They got me in ASAP, suggested the appropriate tires, changed them and I was on my way in no time. Friendly, fast, and professional!
The people were friendly and answered all of my questions, also polite. They had a nice waiting room, had snacks and soft drinks.
I made an appointment to have a tire rotation and they were honest, and timely. I also got a quote to buy four new tires which I will be getting from them shortly. I went online to compare other tire references and they were spot on. Thank you Tire Pros!
Efficient and informative. Diagnosed transmission problem and fixed in a couple of days. Also helped locate a rental car. Excellent service.
Thank you so much for all you guys do!Your team is amazing and always pleasant to deal with. Keep up the great work! Will definitely recommend!
Couple years ago I needed tires and I just happen to see the advertisement and went in they were very helpful the tires were a very good price theyve been really good to me Ive had a couple of leaks in the tires they replaced them no problem they get me in and get me out recently had my AC charged they said it would probably be about a two to three-hour process I was only there about an hour and 20 minutes theyre all professional theyre really considerate and courteous the price was not bad at all that. Come to find out that their prices are very good and something goes wrong they get me in when I need to get in I referred him to a lot of people theyre very knowledgeable about vehicles they tell you how it is I was kind of scared at first because being a woman and most places take advantage of us but they didnt they told me exactly what they were doing what needed to be done they were awesome they definitely have my business and I live in Roosevelt Lake and I drive all the way to Payson for their service
Recently noticed something leaking underneath the car. Took it to a shop in Payson that refused to do anything as oil was everywhere under the hood and car. Get it steam cleaned they said. And knowing the leak was bad Called Payson Tire Pros. They were nice and professional and through! They found a brake issue I wasnt aware of,one that could of caused brake failure! And when I think of having drove it at 65 mph,had the brakes failed,I my kids or others would have been injured or worse! Thank you so much for catching that issue! Thank you for doing a all point inspection catching me and my car up on routine maintenance. I feel better knowing the leaks are sealed up. Runs better... Thanks for being here guys! And I highly recommend Payson Tire Pros! Will definitely visit again in the future.
Brian at Payson tire went above and beyond to fix my transmission issues. I cannot recommend them enough. Fantastic service and great results.
Our wheel fell off our camper twice! We had it towed to Tire Pros and they fixed it in a day!! We drove up from Phoenix today picked it up. It made it home perfectly! Great group at Payson Tire Pros!
Needed 4 new tires ASAP and after checking a couple of Nation wide chains a friend suggested Payson Tire Pros. It was late in the day and quite a few customers waiting so I was very pleasantly surprised when in under an hour I had 4 new tires installed. Check out was simple and fast. The employees were all very courteous, respectful and helpful. The mechanic told me about a problem I need to address in the future. I will be recommending this shop to everyone I know and will definitely be a returning customer.
May I just say,THE BEST PAYSON HAS. The boys were kind and went of their way to find 4 tires. Just a bunch of AMAZING guys!!!
This place is amazing. Got sick out today by diamond point out on a forest service road. Came out and replaced my tire on the spot. Was very quick and efficient and price was good. So thankful for them coming out on a Sunday afternoon to help me out. Would highly recommend them to anyone in need.
This place has been so good to me! Ive been here twice now. They were there in an emergency repair for me. And the quality of the work is outstanding plus reasonably priced. And so organized too! Every single person I had contact with was very friendly and patient with me. I was shown exactly what the issues were and they answered and explained all my questions. The young man at the front in particular was very professional and super friendly. I wish I had a name to put here but I am horrible at remembering names.🤣 Its good to find mechanics that you can trust. I drove up from PHX to have truck work done this time and again, friendly, professional and reasonable. ⭐⭐⭐⭐⭐
Called Payson tire due to a flat tire on our rental motor home driving back from a long vacation up in the white mountains back home to the Valley. They were super professional and got me in and out & back on the road home in less then a hour. Highly recommend Payson Tire. Good service, super professional and they are there for the Customers Needs.
Had to stop for a tire on the way up to Flagstaff from Queen Creek, we showed up a 1/2 before they closed and replaced our tire in about 20 minutes and it was very reasonably priced. Highly recommended.
Awesome shop in Payson. They installed my tire very fast. Service was exceptional and price was great. Absolutely the best place for tires period.
I purchased tires for my Motorhome here at a great price. They made a minor mistake during installation that caused one tire to go flat during storage. Eric fixed it at no charge today. I was in and out in no time, great job!
My family and I went camping at Knowles lake and I got a nail in my tire. I came less than 2 hours before they were closing and they were SLAMMED. Austin told us that they might not be able to complete the job today because it was sooo busy. I explained our predicament and that we needed to drive home to San Tan and work tomorrow. Him and the entire staff were amazing and got my tire patched and back on for us so we could make it home!All of the team was extremely kind and professional-thanks for getting us hone guys!
They found an additional problem and since I was leaving on a trip the next day they fixed it for me too. I really appreciate them doing that 30 min before they closed. I highly recommend them!!
I highly commend Payson Tires Pros. They are genuine, diligent, do an amazing job always and will break their backs to accommodate and help all their customers...even when very busy. Which they always are because of their superior business attitude. The owner is on top of it all and is a caring gentleman. (Thank you!!) The mechanics work very hard and have an expansive knowledge of every aspect of automobiles. Id never go anywhere else! Thank you!!
We take 3 cars and a motorhome here for service on a regular basis. They have done tires, oil changes, alignments, fixed electrical issues, rotated tires, brakes, and lots of other things. I can rely on them to be honest and they are courteous and professional...and patient with teenage driver issues 😊. They have a nice waiting area and lots of parking. I definitely recommend them.
The people at Payson Tires are very courteous and professional. They got me in quickly and did the needed repairs timely. They kept me informed of what was needed to make sure I was okay with the work they suggested to do. GREAT GROUP of PEOPLE!!
The front counter guys were super friendly and professional, best experience I’ve had in several years! I’ll be back! ✌️
Great place for anything your car needs. Really friendly personnel and very helpful. I have confidence in their work and feel comfortable with their opinions.
Great people! And its the only place in Payson to get a tractor trailer tire.
Had a residential tractor rear tire that needed a tube. The tire had been sitting flat for several years and was hard as a rock. They said they’d give it a try but couldn’t guarantee the tube might get pinched on the inside due to cracks in the sidewall. I gave the green light to give it a try after being estimated around $100 depending on the difficulty dealing with an old, hard tire. Dropped it off at closing time Wednesday without an appointment, they had it finished later in the day Thursday and only charged me $60.I’ll be back and use them again. Very satisfied.
Staff was friendly, thorough, professional, timely. Very satisfied with the work.
Couldn’t recommend anyone else in town having been to two other garages in town and they both turned me away due to my car been a import, Payson tire helped in every way they could with getting my car all aligned! Very friendly staff and there prices are great for the service you receive
They went above and beyond, My Mitchell and tires wore out prematurely. They got the Mitchell adjustment got the tires put them on,They also Is caught that my brake pads and worn down to 3 mm, They recommend a replacement and got it done right away.
Headed back from a family vacation, got a flat on the way down the hill. Called these guys the second we had service, they said they could squeeze us in ASAP. Koy behind the counter got us in right away as promised, Lakota repaired the tire in 15 minutes. Seriously the best auto service weve ever had.
How incredibly humbling to call Brian Bowman at Payson tire pros and automotive And tell him that after your husband spent 31 days in the ICU with severe bilateral covered pneumonia that you need tires to go to an advanced pulmonologist In Phoenix the next day but your tires have metal showing. I told him I was desperate and if he could please put tires on my vehicle the same day. He quoted me a price a price that was reduced to help me due to knowing that we have not had any work in our business for four months. Not only did he put new tires on my vehicle the same day when my husband went to pick up vehicle Brian had kindly taken care of the bill. I am forever grateful forever grateful for the kindness the workmanship got his business gift to me and my husband. Thank you from the bottom of our hearts and thank you for such an incredible job you did on our vehicle. What an amazing owner an amazing business.Pat and Michelle Haynes
My wife and I left the west vally of az in a rv we bought to visit our kids and grand kids in mass the rv turned out to be a money pit, but after putting thousands into it the last thing was to get new tires, all 6. We thought we were on our way when we got thick in the az mountains the rv started really acting badly. We could only do 30 mph up hill and down was scaring the hell out of my wife. We got to payson and found out the front right tire went flat. We spent the next 5 hours calling good Sams road side service and the tire place that we got the tires done with really no help. We were both frustrated and distressed till we got into uch with payson tire pro. Brian the owner and eric were two of the best guys I have met in a long time . Genuinely concerned about us. They found out that all of the air stems were loose and went above and beyond to fix our rv.. my wife and I highly recommend if you are in payson and need service give them a call. These guys are passionate about their job and their costumers. We are very thankful there are guys and a company that still believes in the satisfaction of their customers. Thank you guys so much. Lyn and Al
As usual the service was excellent! Gave me 3 different quotes for 4 new tires, you cant beat their customer service! I was out of there with 4 new tires in less than an hour!
Great service and professional work. Didnt write bogus parts. Only what was necessary.
EXCELLENT Service & work. Everyone is very friendly, knowledgeable and helpful. I will always take in my vehicles here to Payson Tire Pros & Automotive I highly recommend them for your vehicle as well.
Friendly and efficient staff. Took care of my tire issues very quickly and at a great price.
Although this business has gotten great reviews, my experience was nothing short of a nightmare!I was leaking coolant and was just passing thru Payson. I googled, mechanics and Payson Tire pros had a great reputation so decided to use them. Big mistake! Keaton tells me he was going to have his top guy diagnose my issue. Robert showed up and spent under five minutes looking at my motor and determined that I needed a water pump, thermostat, and radiator. I question them on this because my engine, although being a 1993, had never overheated. The estimate was $1000.00 and they could do it the next day.I returned at 8 AM the following day and told them not to do the radiator since it only had a pinhole leak and would cost almost $500 to fix. Robert told me that if I didnt get it fixed that the increased pressure of fixing the water pump would make the hole bigger. I was skeptical, but being a woman and in a strange town, I decided to have the work done!I was there until 7:30 PM. Blake took it for a test drive and told me everything was excellent... Even though he had broken a thermostat when installing it, Brian assured me it was road worthy.The next day was Saturday and I drove about 25 miles when I noticed in my side view mirror that I had white steam coming from the exhaust! I pulled over immediately and let it cool down. I checked the radiator and it was empty! I called the 24 hour service line but nobody returned my call and I was stranded for the weekend.Monday they sent a tow truck and determined that the hose they were supposed to replace and that they charged me for was my old hose and the clamp wasnt tight and all of the coolant had leaked out!I told them I wanted a new radiator and they refused saying nothing was wrong with the new one I had put on!A day or so later I had a pressure test done on the radiator and it failed! The timing cover that they took off to replace the water pump was leaking because they broke the gasket seal and didnt replace it!I returned yet again to Payson tire pros and they also did a pressure test and it failed. Brian returned all is my money, thankfully.It is one month later and 300 miles away and I was still having leaking issues. Turns out it was my heater core from the very beginning and not my radiator or water pump. Thats why it never over heated. Robert had cut the lines from the heater core to take care of that leak until I got it fixed however he cut two obsolete hoses that are impossible to find!As of yesterday my van is without leaks. I took it to American tires in Quartzite and they told me the radiator had a huge crack in it that Payson tires attempted to cover up by JB welding it! They also put a bunch of fittings on my transmission line that go to the radiator that were leaking as well! The water pump has never been replaced, and the thermostat has a piece of metal holding it open. Thats why my temperature gauge always showed cold. The cover on the thermostat was broken as well and they attempted to silicone it back together! The mechanic in Quartzite figured they cracked the cover when trying to close it over the thermostat and piece of metal!It has taken 36 days to get my van back on the road. I still dont know if the engine was damage by the coolant running thru it... Time will tell. This has been a nightmare and I would think twice about having any mechanical work done at Payson tire pros. Brian seems to be a stand up guy but the people he has working for him just arent qualified to have their hands in anybodys engines!
Brian and team did a great job helping us when we needed new RV tires. Thanks! Highly recommended.
Look no further for the best team of mechanics in Payson! I desperately needed a trans fluid change, & despite being a walk-in a few hours before close, the guys immediately pulled my car into a bay. Labor cost was more than fair for work on my annoying CVT. Service progress was transparent - always a good sign when they let you keep old parts/filters. All around great experience. Thanks for getting me & my doggo back on the road! *Special shoutout* to C.J. - you’re the real MVP!!
Amazing service!! Got me in 2nd day for dually spare tire repair. Will be back
Very fast work and reasonably priced. I would recommend this company to anyone. Thanks for a job well done!
The whole team was amazing from start to finish. This is where I will being doing business with from this point on. I highly recommend them to anyone who needs work done on their car or truck.
Everyone is so nice and informative. They made me, a woman who knows nothing about car maintenance, feel very secure and informed.
Very friendly and knowledgeable people. Hands down the best place to go in Payson!!
This company saved me when I had a bow out on the beeline just outside of payson. Came and put spare on and followed back to tire shop for new tire to be put on and all 4 to be balanced! Under 400$ great prices
They have been taking care of our cars since they opened, great team there.
I had a great experience. Brian recommend tires in my price range and arranged for install the next day. I will use this business again. Thanks again
On Friday 5/7/21 I was pulling a horse trailer up hwy87 to get to Snowflake, az. Just outside Rye, az the rear tire on my trailer literally came flying off. I limped the trailer to the Payson Rodeo grounds were a nice guy directed me to Payson Tire. The gentlemen at Payson Tire took excellent care of me and my trailer - they repaired the damage, contacted my insurance company and handled my emergency very efficiently. They appear to be a VERY busy shop and I appreciate the effort they made to accommodate me in my need to get back on the rode.
Excellent and honest service. Very, very honest.
We lost braking in our 2021 32’ travel trailer so made an appointment w PTP to bring it in. Eric called us after only a short time to tell us he found the problem. The grease seals had failed on all 4 wheels and covered the drums, pads and components. Eric recommend replacing drums and backing plates, so we gave him the go ahead. When installing the new parts Eric discovered a manufacturing issue with the axels that kept the hubs from fitting properly. He checked the old hubs and found they had same issue. This is why the seals failed after less than 4k miles. The next day After hours of measuring and talking with the axel manufacturer, new axels where ordered and a runner sent to Phx to get the parts. Eric stayed late until the job was finished and we could pickup the rv and finish our 4 month trip. Eric and PTP will do what it takes to finish the job and do it right! Thanks Payson Tire Pros! Chuck and Michelle
I CALLED ABOUT TIRES FOR MY JEEP GAVE THEM SIZE AND PRICE RANGE THEY WERE SPOT ON GREAT SREVICE
Luckily, they had my parts in-store and had them installed the same day !!! I recommend them highly!! Thanks Brian
Customer service is over the top good..Brian and his crew are outstanding
This business provides excellent service to its customers. I will continue to be a satisfied customer and refer friends to them.
Great service. Fast, friendly, professional. Did great work.
We have had Payson Tire take care of our cars for many years and have always been very happy with their work. Brian and his team are the best.
Very friendly service and quick to fix my tire
They fitted me with a spare and gave me a good quote on a new set when I get ready
Brian and his crew are awesome! I had a severe wobble in my front end and had previously spent over $4000.00 at the dealer, and other front-end specialists, to no avail. The team at Payson Tire Pros correctly diagnosed the cause, and folowed though with a solution that fixed the problem.
Great staff! Love the work they do on all of our vehicles.
They were very helpful and were able to get me back on the road very quickly.
PLEASANTLY SURPRISED! Payson Tire Pros definitely have my business from now on! Friendly, professional and a wide variety of services! My front brakes are next...am coming back to Payson Tire Pros--ABSOLUTELY!
Wonderful knowledge and service....with plenty of people who care.
The staff in the front office were super busy at 1230 on a Friday. They were attentive to my needs, and immediately got on my simple tire rotation and lube right away ! I tipped the kid upon completion and he seemed surprised, like it was his first Tip. . .Money well spent !
The people at Payson Tire Pros were helpful and efficient as they helped me navigate my car troubles. They communicated clearly and frequently through each step, letting me know my options and the cost at each point. Highly recommend.
Brian is awesome, always careful, honest and quick. His crew is very courteous and always do a top notch job.
Best Repair shop ever. Brian (the owner) went out of his way to help us. We were vacationing for a few days when my rear seal started leaking on my 4 inch lifted Jeep. He got me in to top off the gear box fluid so we could enjoy the day, then got me in at 10 am the next day to repair it so we could travel safely back to Tucson. His mechanic that worked on my Jeep was top notch as well. If I lived in the Payson area, they would be my go to shop for all of my vehicles.
This was a really great place. With very competitive prices and they had my tire on stock when other places didnt. They also had a VERY nice waiting room.
Great place in payson to get work done on your vehicle
Fast & FriendlyPrices in line with others
Very professional staff and the car runs perfectly!
Incredibly professional staff and incresibly quality work. Had a 3 lift installed on my 4runner. The work was done cleanly and quickly. Definitely recommend!
They were very nice, reasonable, and quick. Would use their services again.
They did a very good job switching out the tires on the side by side. And it was done sooner than expected.
Good quality service, and will do what they can to fit you into the schedule and in Payson that can be difficult. The crew is very helpful, easy to talk to and knowledgeable.Thanks for the help guy!!
Good customer service and quality work.Prices are better then the dealer
Brian and all the employees always treat us AMAZING. They are honest and fair and always give us the best price around! Thank you all so much!
We had a blowout on our motor home and were stranded on the side of the road. They responded and Eric did a great job getting us taken care of and back on the road. We decided to replace all tires. He had the tires ordered and in store the next morning. We took the motor home over and they did a great job installing all 6 tires and we feel we got quality for our money as well as their nationwide warranty.
Great service and fast. Wonderful personnel.
They qouted me one amount then got me on the lift and doubled it. Dont trust them. Its hard to find a good mechanic. Especially brian
Great employees and their attitude was outstanding. They explained what they would do and did the same when finished. I called to find out if my car was done since it was almost closing time. They couldnt fix a couple of things but they explained why and what I needed to do to get those repairs done. They gave us an estimate for new tires as our current tires are cracking from age. My wife and I have used this business before and thats why we keep coming back .
Was in a jam and they worked me in on a busy Saturday. Be patient, they are working with all of our tire problems all day long.
Last month we were going to phoenix and had an issue with out tires and payson tire pros shop manager Brian helped us out with two new tires at a good cost. The company got us going back on the road within an hour. The workers were very friendly and helpful. I would recommend the shop to anyone else. Thanks for everything the company has done for us.
These folks did an awesome job getting two new trailer tires on and got us headed on home to Texas. Kind, helpful, courteous and their prices were great. If I ever got back through this area and needed any of their services I would assuredly use them.
We have had two great experiences with Payson Tire Pros. We had a rough start to our trip home with brake issues and a blowout on the 260. We were traveling with our two boys (under 2 years old). We pulled up and we were in and out much faster than I expected. Everyone was friendly and happy to help. All of your staff were great with my outgoing two year old and answered allof his questions and waved to him every time you walked by!We are back again today to replace the other tires and again, another great experience! You took care of us quickly and efficiently!Thank you so much for the great service and fair pricing! You have a great staff!