Ive had the same stylist for over ten years but her salon is hours away and it is hard for me to make this trip as a mom now so I wanted to find someone in the Pasadena area. On my first attempt at another salon, I let the front desk assign me a stylist and I ended up with tiger stripes. Desperate for a color correction with a skilled person, I booked this salons chief colorist for a consultation after reading reviews. However, dont expect to choose your stylist at Bravo. I made an appointment for a consultation with one stylist and when I arrived, I was being put with another stylist (without being notified by phone or email prior) and couldnt see the stylist I selected unless I was a friend of a friend. The online booking system shouldnt allow for booking of a particular stylist if that stylist wont see you due to the pure fact that you are a new client. This unwritten policy is unfair and the receptionist did not communicate well. Now knowing that I was coming in as a new client unhappy about the switch done without my knowledge, I was rebooked in the afternoon by the receptionist with my selected stylist then cancelled 10 min later because the stylist refused to see me again due to me being new. This business is being run like a sorority. I do know some women in the community that come to Bravo from seeing names of other reviewers so I could get a referral if I wanted one but Im no longer interested. Im still in shock about how I was treated.

Monique did a fantastic job with my hair. They are very COVID conscious.

Let me begin by saying Julie is a skin goddess!!!! I’ve seen Julie several times for my facials and each time she ceases to impress me with my skin results. Julie makes me feel so comfortable and at home, my facials are like mini vacations. I walk out with my skin glowing and people asking me who I’m seeing. First she takes a look at your skin under a light and tells you what you need which is great! I had annoying hormonal breakouts that can leave scarring but Julie fixes that right away! The prices are reasonable for what you’re getting, I definitely won’t go anywhere else. I’ve honestly never been more satisfied with my skin. Thank you Julie!!

I love this place..... The customer service is amazing... I walk out feeling like a million bucks everytime ...

Always superb. Brianna and Allie are phenomenal colorists!

Very tasty, a large selection of salads and meat

Amazing experience! I was visiting from out of state and desperately needed a hair cut. Tasia (Anastasia) did a perfect job. She listened to what I wanted and delivered. Everyone is very friendly, and I highly recommend.

I always walkout looking sharp....thank you Shannon.

I love the salon and every single employee inside. They rock and they rock consistently.

He and the rest of the staff are extremely nice. I received a great cut and style.

L think the prices are reasonable for skill set the styists have here.

Good salon service and customer service

Allie is the best!