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Walnut-Hill Car Wash
1465 E Walnut St, Pasadena, CA 91106, United States
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Walnut-Hill Car Wash

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An
Review №1

These good people rescued my car from multiple layers of environmentally incurred paint damaging substances. Thank you!!

Br
Review №2

Stay in car car wash$10.00. Vacuum yourself beats the $30 everything done for you.$3 extra for tires but you might want to bring your own tire shine

R
Review №3

Weird...1. Select the level, bronze ($7.99), silver ($10.99) or gold ($13.99) or their Supreme ($30.99) and no need to finish step two (2) below.2. Pay for it inside, then come back outside and drive (3 minutes 20 seconds) the wash, exit and pull into any stall for vacuuming (free) and finishing the last part then youre done.Basically it is a DIY car wash. Minus the scrubbing and rinsing. Pasadena car washes are expensive compared to other cities, why?Huge place, vacuums are low pressure unfortunately. Nice workers who lent me a couple rags.Would I return, no Im good 😄😀

Om
Review №4

This car wash is amazing!! The adjusted to the drive thru car wash model and still offer the full service for a reasonable price.

Ry
Review №5

They did a great job! The owner and manager were very helpful and caring about my car.

Dr
Review №6

The area is nice, people are nice, but service was bad. Like I mean I got the silver package, I asked for tire dressing Xtra $3 n two mats cleaned Xtra $2 each so total 17 n I mention I had a two (2) dollars off coupon from Ralphs. N I still paid 17 bucks. What a ripp off... I see my receipt has 10 for the package 3 for tires 5 for Truck/Van? -$1 for Discount so wheres my 2 dollars coupon from Ralphs? N theres no tax I dont see tax? Plus I had to ask the to barrow the rag coz he didnt dryed the water on the car good... So thats Y Im giving the low rate.

ro
Review №7

Great atmosphere and great workers they left our van really absolutely shiny and clean from all places

Sa
Review №8

The best price..& they do a good job..I will start going here then Alhambra car wash

Ra
Review №9

Good Customer service

Ja
Review №10

13 dollar wash gets you straight to the wash after you purchase inside. They also have other items for sale small snacks also nearby vegan and vegitrain restaurants.3 people dry your car remember to tip them something during our hot days with masks on30 min from start to finish

Yo
Review №11

I understand that as much as Id like to see my car spotless its nearly impossible. But I would like to get my moneys worth... I dont like that theres always something not done properly ...either its the windows that show water streaks because theyre not cleaned properly, its the mirrors, if not the mirrors, its the inside of my car, I can see the dust or the dash board isnt even wiped out clean, not to mention the cup holder.... they dont even try to clean that up! The only reason I go there is because its the closest car wash! Otherwise, I wouldnt spend $18.99 its not worth it!

Ma
Review №12

Quick, efficient and vaccuum! $10 gets you a great clean!

Ic
Review №13

$39.99 for oil change + free car wash. Awsome!!!.

Ra
Review №14

The exterior looks great! But for the upcharge for my car SUV and the overall price of $28.99 for a drive-through wash, it’s best to do it at the $5 wash and wax myself. Friends highly recommended it, but really poor job vacuuming and attention to details. There’s still sand everywhere and it’s too much to pretend not to notice.

Ga
Review №15

Very impressed with this car wash! I got the gold package, which is only $13 (which is a GREAT deal, considering the average cost of top of the line is $16). I like how there is wash staff prior to entering the drive thru wash AND afterwards. Two staff members hand dried my car as I was exiting. A sign says tips appreciated, so I tipped both guys who dried my car handsomely.I would definitely recommend this car wash to family and friends. You cant find a lower price for the gold package ANYWHERE within 10 miles of this place! The service is also worth the value, and will definitely be a repeat customer! Thank you Walnut-Hill Wash!

mo
Review №16

For $13, I drove through their automated wash. They did not follow up with cleaning remaining spots on the exterior, they did not clean my rims, they did not vacuum, they did not clean my window interiors, they did not wipe down any interior surfaces. All I got was a drive auto-brush, which is about $5.00 at a gas station. A COMPLETE WASTE OF MONEY AND TIME. Now I know why there was no line of cars to wait for. WHAT A RIPOFF....

na
Review №17

I would like upload the picture to show you for 20$ how they clean your car really bad

To
Review №18

Getting it done bright and clean.

Vi
Review №19

Have been coming here for years. Good service.

MA
Review №20

Great service and beautiful staff

Ju
Review №21

I love Eddie! He does a smog test on one of my cars every year. And the added bonus is you get a free, full car wash. 👌 👋 👌

Tr
Review №22

Horrible. They damaged my console with chemicals or excessive something and got grease all over my white leather and soaking it with windex to remove. My seat is still stained and my console needs to be replaced. Great detail package I paid $120 for.

Em
Review №23

The price is geart. Nowadays tho the car wash is falling apart. A few spots too many. Theres time so do better.

Jo
Review №24

I took my car for a full detail. There is one guy in particular that does the detailing at this facility. The car looked fine when I picked it up, however, a couple of days afterwards I could see swirl marks all over my car. Not what I would expect from a professional detailer. Very unsatisfactory work, thus, I will never have another car detailed at this car wash.Additionally, a lot has changed here in the last year. I used their full service car wash before, and at that time they use to do a better job. Recently they’ve automated many of the processes in order to improve GM’s. The problem is that they may end up losing customers which in today’s market are hard to recapture. There are way too many choices. I still go there, but for what it’s worth, I only use the express car wash in between good cleanings at another local car wash. They have a $7.00 express that pretty good. This is all you need in between a good cleaning.

To
Review №25

I love this car wash! Everyone is so nice.. The cashier could smile

Te
Review №26

Its okay they didnt really do a good job in waxing like they say they would

Ju
Review №27

I got the $7 Express wash and my car turned out nice. For that price you drive your own car in and vacuum your own car for free but they still hand dry your car at the end of the wash. 👍

Ma
Review №28

Very reasonable price and service

CR
Review №29

Great place to bring your car for a wash.

Ru
Review №30

Place has really gone bad. Service isnt as good as it use to be. ATM machine rips you off!! I dont feel confortable there anymore.??

Re
Review №31

Just happened upon this place in search for a drive thru car wash and was so pleased! It was quick, the employees were very kind, and I got to use the vacuum for free :) will come here a lot now that i know this car wash exists!

Ch
Review №32

Don’t do the $30 full service unless you have over an hour to wait around. Slowest place I’ve been to and I won’t be coming back.

Te
Review №33

I accompanied someone else here, but the full wash was pretty good and the cost not bad compared to where I take mine.

Le
Review №34

Love this place. Always a good experience.

Da
Review №35

I hadnt washed my car during the 7 month covid shutdown. A morning light drizzle smeared all the accumulate dust ash and pollen.I went and the basic wash got my car clean

St
Review №36

I guess it helps to know the long time employees, they always do me right.If you are not happy, all you need to do is point out what you dont like,or what they missed🤐🤐🤐

Ja
Review №37

A great place to get your car wash 10 bucks for express and free vacuum

An
Review №38

Its just not that great. Good location thats why I go. They dont clean inside very good for the price.

Th
Review №39

Awesome car wash ! Affordable, great result and staff !

Je
Review №40

The express self service sucks! I miss the way it was. Full service! I was willing to pay for the full service!

Mr
Review №41

This is the WORST place to have you car washed They charged a hell of a lot of money and the car was not clean at all!!!! The outside had terrible stains, leaves, and inside there were stains too. horrible!!!!!!! STAY AWAY!!!

Ch
Review №42

Good price for a wash where they dry it for you by hand. Saturdays are hectic though...

Ha
Review №43

Dont waist your time going here, youll end up getting a half dried half washed car for $21.99 waist of time and money. They call this a tire dressing.

Jo
Review №44

They increased their charge in order to hand dry. Spent 30 dollars which is the highest package. There was still bird poop everywhere on the car. Smudges on the mirrors. When I talked to the guy drying my car he said it needed another kind of wash. Went home and cleaned it with just soap. They overcharge and still leave dirt in the car. Do not come to this car wash.

Ke
Review №45

An express wash not hand wash ..

T.
Review №46

They really do a great job on your vehicle. Been going there for almost 20 years. The manager has been there for 30 years. That alone should tell you something.

Br
Review №47

Pretty good car wash. Their quality inspector saw that my car was not very well washed after the first time that it went through and upon his own initiative he sent my car back to be washed again. It would have been better if it had been done right the first time, but at least they are trying to get it right. The price is reasonable.

Do
Review №48

Drive thru carwash ... efficient service

Ca
Review №49

Ive always gotten a very good car wash, and decent turnaround times. All soft brushes, so no scratches. They do high-end detailing, too.

Ke
Review №50

I have no idea how anyone could give this great car wash a low rating. I have been happily pleased with their excellent service for over 30 years.Their prices and personnel are very good. I have a black car and it always looks really good after their fine wash. They also wax my car every three months.Go early on some weekdays for an even lower price.

Je
Review №51

Oil change and a wash for 40 bucks👍🏻

Be
Review №52

Best deal on a wax and detail in Pasadena! $50??!!! My Mustang always looks like the Batmobile after I leave the Hill Carwash !

ig
Review №53

Excellent service

Su
Review №54

Car was very clean but it was expensive. I have to use washes at gas station mostly and only splurge for a full service once on awhile.

c
Review №55

Easy access, courteous people, good price.

Mi
Review №56

This used to be my favorite car wash, but I was very disappointed and surprised with what took place this morning. The greeter was very impatient, rude and not completely honest. He also blew his stack and caused a scene with his own supervisor. Also, sap and bird poop was still left on my roof, after the detailing. Thats the end of THAT ballgame.

De
Review №57

To get an oil change with a free car wash and detail is great value.

Th
Review №58

Smart place to take your car! They are priced right, you get a wonderful value for your dollar. Friendly, dependable, service. Always. I am a customer here for probably 15 years. Their Monday through Thursday morning 8-10 Special at 9.99 cant be beat, either. !

Le
Review №59

I am updating my review because they took me at the end of the day, and used my coupon that you can find on the back of your RALPHS RECEIPT. ($13.99)Totally worth it!REMEMBER, they close at 5 pm now with the time change.

An
Review №60

Only giving this place a one star so I can actually leave the review. This is one of the worst places to take your car to get washed. My boyfriend and I brought his car here to get washed for their early bird special. Once the car was returned to us, the passenger seat had water on the seat, the passenger side had tons of scratches on both doors, there is a dent in the car near the front right tire and the car isnt even clean. There is tree sap and dirt on car still. When we talked to what seemed to be the manager about it, his response was we dont have anything that would scratch the car and this dent is because of the rollers. I even have that dent in my car and rudely walked away. Offered no apology or solution to the problems cause by HIS car wash. Do not waste your time or money at this raggedy establishment.

Ju
Review №61

Horrible experience the guy at the initial service selection was genuinely respectful and nice even hooked it up with a discount. For the price I paid I expected better. After the car went through the wash way my car sat there and bounced back 3 times at the end of the track before one of the workers decided to finally move my car. Now my biggest gripe about this place was the drying and detailing. The guy dried my car with towels after I specifically asked for air dry. After the guy called me to tell me my car was done he had nerve to ask me for a tip, I looked at my car and it had water marks, spots that were still wet my windshield had streaks..it Still had bug droppings and the interior was greasy for the interior solution they used. I still tipped him, I got home and had to finish drying the car, remove the water marks, remove the bug droppings and rub the interior dressing they put on my dash completely in so the steering wheel wouldnt slip out of my hands.

Br
Review №62

Bad wash. Was some tree sap on the hood, said it was clad wax. I said I parked under a tree and it was sap. The attendant said talk to the manager. How rude.. Didnt even wipe the dust of the door panels. Wont be spending any more of my hard earned money here.

Gl
Review №63

I buy their best car wash because I live nearby. I have never seen them do good work on my car. Bugs stains not even touched. Windows streaked. Services paid for not provided. They are slick and friendly when taking your car. If I hadnt given them opportunities time and time again, and watched their operation over and over, Iwouldnt give such bad marks. They are deserved.

As
Review №64

Wonderful car wash and full service detailing. My car was happy.

Ma
Review №65

My go to car wash for convenient. Super busy on the weekend. I got my oil change done and got a free car wash.

Al
Review №66

This car wash is not good. The greeter convinced me to get the manager special which I was fine with but didn’t get what he told me I would. My interior, dashboard area were supposed to be cleaned and many spots were missed, mind you I tipped before seeing so that was not warranted. Check before you tip. The vacuum section did a terrible job...when I got in I could clearly see trash, I drove my car back to the start so they WOULD vacuum my car. The greeter apologized and said they would redo it and then walked away without letting the personnel know why I was back so they knew what to do. I stood there telling them where and what to vacuum and it was still not close to being worth it. DONT GO TO THIS PLACE, ITS A WASTE OF YOUR MONEY...that’s my opinion.

So
Review №67

This is the WORST place to have your car washed. We had just purchased our car from a person who hadnt cleaned it in forever, so it was really really dirty. At the time, we thought it made sense to pay more for a comprehensive clean. They charged a hell of a lot of money and the car was not clean at all!!!! The outside had terrible stains, leaves, and inside there were stains too. After we paid, the people that washed it were still expecting generous tips and were very rude about it.Overall, horrible!!!!!!! STAY AWAY!!!

Mi
Review №68

This is the worst place to get a car wash. My boyfriend took his small Mazda 3 - requested a full complete wash paid over $20 for a simple wipe down that they did. They let the car sit in the sun spotted the car. Told management about the poor service and all he/she can said well workers dont want to work anymore - then why have them there if they do not want to work! Who says things like this? I will NOT return to this overpriced car wash nor refer anyone to this place.... I should of read the rest of the bad reviews before sending him to this place. Im really shocked they are still in business. Poor Service! This review does not deserved not 1 star...

C
Review №69

They workers a dont do a good job. I still have to wipe excess water off and clean inside. They never vacuum the inside good either!

Ro
Review №70

Its not worth the price, and customer service is not good

Vi
Review №71

I would give it zero stars if I could. My car came out with the same dust it went in with. They probably think the vanilla fragrance fools you into thinking its clean. 😂

Ma
Review №72

Not the place to take your car unless you stay on them. Been here 3 times had to have roof of an Infinity redone plus the wheels. Revacumed a Audi so one time out of three to get it right. New manager seems cool but time will tell.

ma
Review №73

Came here from my long trip. And the general wash was nothing I would come back for. My seats were still dusty and dirty when I got in my car. For $7 I could have done it myself. I even borrowed a rag and no one helped or said anything. Poor service. Sorry

A
Review №74

Bait and switch! Was quoted one price for a senior wash when I pulled in, but written up for a higher price on the ticket. Was told the cashier would charge me for the initially-quoted lower price. Man who quoted me the lower price then lied to the cashier about the price he quoted me. These people are dishonest and rude. Do yourself a favor and avoid this place if you can. It ruined my day coming here. I wont be back!

Me
Review №75

Oil and car wash bundle available here

Om
Review №76

Quick and easy

Co
Review №77

I used to come here to get my 3 cars washed. Today the guy decided to spend 10 minutes chatting with a guy on a motorcycle. Meanwhile, cars are backing up like crazy. Then he get on his cellphone. When he finally gets around to me, I called him on it. He fired back with excuses. I told him I would never be back here again and he said yes you will. Everybody says that but they always come back. Well, I wont. Terrible service.

Da
Review №78

Worst Car Wash Service. They use foul language, profanity too. Especially the welcoming greeter, slip giver guy is very rude and disrespectful and dishonest.

Ed
Review №79

Good people there awesome on what they do honestly

ha
Review №80

Super fast, awesome for the price and what was included in the package!!

Mi
Review №81

STAY FAR AWAY. DAMAGES TO CAR.After handing over keys, I get my car worse than when I dropped it off. Leather ripped, manager wont return calls. They have a huge No Responsibility sign because THEY DO NOT CARE. Crooks.

Sh
Review №82

They always do a great job on my car and are quick to correct any missed areas.

Gr
Review №83

I just went to Walnut-Hill to get a smog test for my car. I have never been treated so badly by a business person in my life. It was like the employees were trying to get rid of me. When I drove in, an older man curtly told me to back into a space and would not tell me the cost of the smog test. Then a younger, even surlier man came out and said: Did he tell you to park like that? You need to park like this. (he said it very hatefully) He was condescending and incredibly rude. I told him that I was going somewhere else, that I had never been treated like that before. He replied: Fine, do what you want. Really? This is how a business treats its customers? I went down the street to another smog test site at 1970 Walnut (Smog Test Only) and the family business was warm and welcoming. I am so peeved, that I am going to write a letter to Walnut-Hill. However, the owner may have been the rude man I first met. It feels good to vent, as this was such a rare occurrence for me.

Mi
Review №84

There were understaffed and it took them 1.5 hours to finish my car. They didnt even wash the entire thing and was still dirty. I had to grab the detailing guys rag who spoke no English and finish detailing my own car. Waste of time and money dont ever take your vehicle here. Seriously dont do it youll regret it. Also they forgot to Armor All my tires. All other reviews about this place are completely true.

Ca
Review №85

Theres a tint guy on the same lot.i recommend it. Im super happy with my tint

Pa
Review №86

Each time I get my car washed I have dried water spots

Ed
Review №87

Its not the Best place to get your car wash done but very convenient! when juts tinge to wipe down the inside and out. very sloppy job they werent even busy....

Da
Review №88

DO NOT WASH YOUR CAR HERE! I asked for a normal car wash for 16.00 and the guy wrote me down for the managers special for 26.99!! When I asked for a refund they said it was to late. On top of that non of the services they promised where provided. These people do a half a$$ job. They didnt wax the car, there where still bird poop marks on the doors My tires where not shined, the rimes where dirty and when I complained, the worker said it was Stained right before I wiped my finger to remove a huge black spot. Terrible. I will never return.

PC
Review №89

Went there for a manager’s choice car wash. Spent 40 something end up losing my AUX-lightning converter. Frustrated. And the spray waxing they recommended made my car super oily.

De
Review №90

They will damage your car and not even care. Through the car wash one of their employees got into my car (before it was ready to exit) and put the car into park. The mechanism moving the cars forward continues and my car was being pushed while in park. I will have the dealer evaluate the damage on Monday - but this is the absolutely last time I will ever use this car wash and I would encourage everyone to stay away.They only do a mediocre job anyway - but there is a lack of respect for the automobiles.

El
Review №91

Stayed in the car throughout and vacuumed my car myself

Ci
Review №92

Came on a time crunch and was only looking to have the interior vacuumed and leather seats wiped down. All this took 45+ minutes and I was charged a little over $20. I saw 4 cars great a complete wash, vacuum and interior, and tires done while I was there. I was overcharged and in the end the floor side panels of the car still had large amounts of spray or leather conditioner that was never even wiped down. In all service was a disappointment and I was late.

Al
Review №93

04/05/2014I brought my car last week to the Walnut-Hill Hand Car Wash. My advice: do not go there.The car was dusty on the outside and had dust in the trunk but was otherwise clean inside. It appears that the person who vacuumed the inside stepped in water and then on the passenger mat which left a new dark stain that did not exist before my visit.As I came early, the workers were gathered by the end of the water wash line, chatting and waiting for cars to come out of the wash. The person in charge of my car picked up his kit that was sitting on the ground, put ON the passenger seat and drove it to the spot where he could work on it.Finally, the did not vacuum the trunk which needed it.In summary, my car is dirtier AFTER I brought the car than before. I have to clean the mat myself. The passenger seat is not as clean as before. And the trunk is as dirty as before.I talked to the manager about the 3 issues I had. He proposed to vacuum the trunk and did not care at all about the fact that they stained my car mat and passenger seat. I hope this review will be useful to others.

Mi
Review №94

They do a great job here

Ch
Review №95

Awful experience at this place. Took my car and paid $20 for the works, but they left it wet and dirty. I would not waste my money, time, and effort to come here again. The inside was left unclean, in fact the front dashboard was not even wiped-- i could see the dust shinning in the afternoon sun.DO NOT WASTE YOUR TIME AND MONEY HERE!

Aa
Review №96

Literally the worst car wash in Pasadena...maybe the SGV. I live around the corner and want this place to be great. I go back every once in a while to see if it got any better...always let me down. I just paid $80 for a wax and to shampoo the seats. They did a horrible job inside and they didnt to the bed cover of my truck. All the glass was still dirty also. The car wash down the street just re-opened and if it wasnt that new type of drive-thru, Id say it would put this place completely out of business. Either way...this place is not long for the world.

Ca
Review №97

Awful service. They sucker you in to get you in. Once they take your money, good luck arguing the service they provided. You are better off cleaning your vehicle yourself. Because later, you are going to finish what they couldn’t or wouldn’t.

Ar
Review №98

For the price I paid for mgr special I expected a better job. Vacuum was shity! They did a half job wiping the windows down on the inside. And the air freshener I paid for.....never got it. This place SUCKED! Never going back. I do a better job in 30 mins at cheaper cost. Get some better workers! The fact that it was washed is why they even got 1 star

Ma
Review №99

I payed $25.99 for Manager special which is one of the top services. It is supposed to include: handwash, tire dressing, rainbow wax, clear coat, underbody wash, airfreshener, poly sealent wax and cometr interior and exterior dressing. I got a lousy exterior wash, and almost no interior clean. I didnt see any wax in or out. I had to ask several times for them to vacum again and clean with a rag on the inside.

De
Review №100

I live nearby so wanted this place to work out, but alas it was not meant to be. They have lost the privilege of my business. Ive had problems 3 of last 4 times I went. One time the guy took longer to detail my 4 door sedan than two cars that were behind me. Another time the guy called me up quickly but you could still see dirty spots and wet areas. I took a towel and had to do it myself. I took my wifes car and again dirty spots were missed. Today I dropped everything and went there before they supposedly closed at 6. I got there at 5:55. A guy was already locking the entrance. As he was locking the exit I got his attention thinking if he saw me waiting hed wave me in. Nope, he just yelled they were closed and kept going. The supervisor guy was on his phone watching the whole thing and didnt say a word. Im done.

Information
100 Photos
100 Comments
3 Rating
  • Address:1465 E Walnut St, Pasadena, CA 91106, United States
  • Phone:+1 626-449-6217
Categories
  • Car wash
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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