Rate here is so much better than the larger chains like Hertz and Enterprise. I think we got our car for half the price we would have paid otherwise. Excellent customer service, very friendly. We forgot our sunglasses there and the manager called us the next day to let us know he found it. Highly recommended.
A greaf place to rent the car. I rented the car for two days and guys over there are very honest and professional. Such a grear and wonderful experience.
The experience of pickup and drop-off was very smooth. The staff was professional and the car was of great quality. I would rent again from them.
Best way rental was the most convenient rental car experience I’ve ever had. The rates are great and the service was fast and efficient. They accommodate by accepting debit cards and even offer adding additional drivers for a low cost. Would highly recommend!
I had a great experience renting a car here. I returned the car and scratched it (entirely my fault). Vick walked me through the process, and let me know about everything I needed to do. Super friendly and helpful people there. I would definitely rent again from here.
Vick was there for me when I needed it. Great service!
Adon & Viq are Amazing! Thank You for all your Help today!
This business is awesome! I rented an immaculate convertible Mustang. It was ready on time and very well maintained. The staff is really friendly, and the guys went over all the car details with me. I had a great time with the car, and will definitely be using this place again!
Guy at the front desk on 7/2/2020 & 7/3/2020 was extremely hospitable and professional. I thought driving off oh yea, Im definitely about to use them instead of Avis from now on but of course I guess I spoke to soon. Upon dropping off the car, the guy who I guess helps park the cars was extremely rude all because he didnt like how long I was taking when trying to back up the car and pull in their one way only parking lot which is already on a busy street. As a HR Manager I refuse to accepts such bad customer service.
Good pricing. Car rode smoothly. Will definitely patronize this business again.
Vic and the crew are awesome! He definitely took care of my renting needs. Prices are definitely cost effective and found my new place to rent vehicles. Thanks Bestway Rent A Car!
Best car rental place Ive dealt with in years. Nice late model cars, very reasonable daily or weekly prices, nice friendly staff.If I didnt have a car I would have rented frim them instead.
Came from ATL for job opportunity in LA and got the BEST REFERRAL to Best way Car Rentals in Pasadena! Vick was amazing. He definitely understood my situation and work with me on what kind of rental I needed to survive in LA on my budget!! Big props for amazing service and very affordable rates!! Thank you again Vic! 😊Much appreciated,Kem
Very good car rental with clean reliable car and helpful staff.
First time in California and this rental service was very professional. They were very understanding and flexible. I would recommend them to anyone who needs a vehicle. Especially when other places are charging hundreds.
Great service! Kind manager. Price announced is the right price you pay at the end. No need American credit card (good news for foreigners). Gave us the solution we looked for.
My experience was EXCELLENT from pick up to return. Vic was really helpful . The vehicle we got was really clean and ran perfectly. I will be back to rent another vehicle.
Great prices, customer service and place to rent from. Highly recommended!
More than helpful and super friendly. Would highly recommend it!
Been here a lot, theyre great.
I reserved a rent car from September 16th to September 18th.But when I arrived there (bestway pasadena), there was no one, and door was locked. After 10 minutes from reservation time, The staff came. But he saids he cant process rent of car. He was not agent, just back guy!He called to agent, but the agent was no response.I waited 20 minutes, but no response.Finally I had to cancel my reservation.It was the most bad experience in Pasadena.
The guys were great and very professional.
Very cheap and good alternative to the major companies. Poor customer service
Very professional, extremely helpful and knowledgeable team
Good cars & customer service, great guys.
The service was outstanding!
Great service by robert and joel for finding me a 15 pass van at the last second, ty guys
Best prices for sure.
Had a car accident. Needed a car for a month and a half they worked with me in my insurance to keep me in the rental
At time of rental, cars tank was nearly empty -- very inconvenient -- and interior smelled of cannabis (which is probably a happy thing for some renters, Id think).
Great.