My family an I came from Michigan for my nieces wedding. Our rental ended up with a bolt in the tire 2 hours before the wedding. Midas got us right in and fixed the tire within 20 minutes on a Saturday afternoon. Without their help we would have never gotten the flower girl and ring bearer to the wedding on time. Special thank you to Tom who then told my son in law no charge just get to your wedding on time! Best service we have ever gotten from an auto shop. I highly recommend this Midas! Thank you!

From out of town, got a flat tire with a weeding 2 hours away. They got us in and out in a matter of minutes. Highly recommend this place. If i lived in Maryland. I would only go here for any car needs. Tom is the man!

Came to this Midas location for a flat repair about 30 minutes ago. They quickly repaired my tire and placed it back on my vehicle. They did not charge me at all. I attempted to give the guys a tip and that was firmly rejected. The young man said this is what we do . WOW!! Didnt know this type of service still existed....We are new to Pasadena and will definitely be back to Midas for any other needs. Thank You for giving my weekend a new start with a simple flat repair and an act of kindness!!

We are here from out of town, got a flat and had to be at a wedding in two hours. Tom got us in and out in 20 minutes. He saved us! We got the ring bearer there with plenty of time! Thank you for running a business that puts clients first!

What an amazing team!!! I came in close to closing and they went above and beyond to help me out. Fantastic customer service, you all made a new customer today. We will bring all our cars here now. Thank you.

Great service anytime I go!

What a wonderful experience! I know it was just an oil and filter change but the Midas team was so professional and prepared! Work was done in a timely and excellent manner! A truly kind and caring establishment!

Honest and Fair shop! Went there because my 2004 Ford F-150 crew cab was vibrating up through the seat at 50mph and up. I thought it was the emergency brake not releasing. They diagnosed in no time- (emergency brake) and was able to fix, lube and add a part that was missing on the left rear emergency brakes. I was charged a very fair price and much appreciated. Will use again! Thanks

After recently moving, I was looking for a place that provided reliable service. Midas was recommended by a neighbor and after going there 3 times now, I will continue to go there to avoid the high costs of dealership service. They have an easy way to schedule your appointments online, check in is fast and friendly, and my car had been serviced in about 30 minutes each time. I would definitely recommend this location to anyone.

My experience from the phone call for questions to services provided was spectacular. I give a pat on the back to Tom. He was knowledgeable and well spoken and treated me with kindness. I can say more but more people can learn alot from him. We need more people in the world who takes their job seriously and treat you with respect. Thank you

Oil change and rotated tires plus checked air pressure. Great job and Christy is a very good PR person. Very friendly and knowledgeable.

That is the place where you should bring your car if you need your car work done they do there job nice they tell you what you exactly need to fix and how much it cost you they dont rip you off like others Ive been to a lot of places they charge you a lot of more but they dont work well some of them they do little work but tell you this and that you need to fix,, Midas is the right place where you will b happy after there service,, Tom is nice professional treat you like a family as well as the lady work on the desk shes so sweet

Friendly customer service is great n most of all they are very honest!

This is the second time I have come to this Midas for a tire repair (not the same tire) and they have been amazing. Great customer service, quick, accurate, and great attitudes. They repaired an plug for me that another shop did a horrible job with. When I am in need of new tires, I am going to this place hands down!

Really fast and friendly service also very informative. I will be going back to service my car very soon

Only place I go when I have a real issue with my vehicle! I usually deal with Scott Carter general manager. He is very cut throat in a good way. He takes the time to explain the problem and makes sure that I understand 100% what the best course of action is. Never steered me wrong! You have the parts but dont know where to begin, bring the parts in and he will once again come up with a fair estimate!

My trucks love Midas and we appreciate the great service! Keep up the good work! The only place/location I trust with my vehicles.

Great place, service, prices are good, staff exceptional

Delighted with the care of my car. In addition, the car was being service immediately after my scheduled time. Staff members had on masks and a sanitizer machine was available. Happy that they were taking Covid 19 seriously

Good place for automotive repair

Positive experience and made me laugh

Great experience with this Midas location! I highly recommend this establishment. They completed a brake inspection, wheel alignment, and MD state inspection on my vehicle. Everyone at this location is wonderful and very informative.

Quick service.

Went there to get a set of tires, mount & balance, and alignment, staff was welcoming, mechanics seemed to be having a good time, moved pretty quickly.The waiting room is pretty clean, has a tv to watch with snacks and coffee. Everyone seemed pretty personable and easy to deal with. Also, I got the right tires I wanted without any BS. Ill be coming back for anything I cant fix myself.Also: If you have young kids, theres a changing table in the bathroom and coloring books.

I have been here twice recently for an alignment on my heavily modded project Del Sol and to have an exhaust reworked because of size issues after my swap was completed . The customer service has been fantastic. I would recommend this site for honest, quality work. Great place with awesome people.

Excellent service without long waits

Always professional.Thanks Christie, Tom and my mechanic.

Absolutely wonderful. I got a flat and took my tire to the place I bought it, and was told the tire couldnt be patched. (The other place just wanted to sell me a new tire). I came here because it was recommended by a coworker. The mechanic took one look at it and said, oh yeah, we can fix that no problem. They fixed it and had my tire back on my truck in like 40 minutes. FREE OF CHARGE. I will definitely be coming back here.

The waiting lobby at the midas is very comfortable,much bigger than ones I been in the past...their customer service is great.. Didnt wait long and car was test driven and fixed..was there maybe and hour and a half...best Midas Ive been too...plan on coming back for car maintenance...very detailed explaining the mechanical work done on the car..I was great satisfied!

Got an oil change and tire rotation today. The lady up front is super nice. 10/10 would recommend.

I was at another oil changing place ( which I will not name ) to have my oil change only to be told you have a oil leak and we cant help you. With that said I decide the next day to call MIDAS. After telling the nice lady on the phone what my problem was she made a appointment for me the same day. Within no time they took my car in the service area. The mechanic came out and got me so he could show me what my problem is. The oil leak could not be fixed at this time mainly because it will be a major job, but he was able to change my oil. I will say they have very professional people from the front desk to the mechanic. I will definitely be back in the future.

This is a great place. Scott does a fantastic job of explaining any repairs or maintenance needed. I have not had good experiences at Midas in other states, but this place is an exception. You can even trust them when your wife or daughter goes to them. Prices are always reasonable. I am already a repeat customer.

The staff is friendly and helpful. Theyve aptly fixed exhaust issues on my car every time Ive stopped. Their walk-in availability is also very handy. However, theyre pretty high priced. They have warranties that cover the work, but usually, as part of the cost savings for exhaust work, they repair only the small section that was broken... a few months later a different section might break so its costs another chunk of change and so on. Keep that in mind as they offer deals and cost savings options with a great warranty. Ill go back in a pinch, but will shop around next time I need work.

Great service and such nice folks. I appreciate their fairly generous weekend hours. They even have a Keurig to fix yourself a cup of coffee. There are much worse places to have your car repaired but fee better at 1pm on a Saturday with almost no notice.

They nice and helpful but over priced

These guys are always helpful! I bought tires from somewhere else and I asked the people at Midas if they could install them and they said, No Problem! Good group of people here!!!

Great service

The repairs on my truck took all day, but it runs like its 10 years younger. All the issues I had are gone, even things I hadnt thought to get repaired. The techs were friendly and honest and Im glad they are my mechanics.Every time Ive been in there, theyve been honest and upfront about what needs doing, what can wait, costs, timelines, everything. All in all, very happy.

Horrible customer service, spend your money elsewhere

Was looking for a new place to get my oil changed and was happy to find Midas. The staff was very friendly and professional and they got my car in and out very quickly. Will definitely be going back.

Midas always gives me superb service! I recently took my car in for service, and they not only did a great job, but the manager (Scott) thoroughly explained everything to me in a clear and concise manner. I hate when people try to talk over my head, but they do a great job with helping the customers understand the service that is needed on their vehicles. I highly recommend this place for all of your car service needs!

Everyone that works here is very friendly and professional. Highly recommended.

I had a wonderful experience at Midas. The manger, Scott explained everything in great detail and made sure that I understood the process my car would go through and he also explained the prices. The wait time was supposed to be an hour to two hours but it got done in less than an hour and I was on my way! I will definitely be coming back for any services that I will need in the future.

I needed my car to pass emissions and took it in for that specific problem. The manager Scott decided to do almost everything other than the work I needed and when I told him not to complete the work he gave me a hard time stating that he had already taken the vehicle apart and could do nothing about that. And that I owe them money. I contacted corporate office in hopes of trying to resolve a $2700 debt and no ability to still have it pass emissions. I was told to go back to the store and that they were filing a report . When I went back to the store the manager was extremely abrasive refused to give me the proper documentation showing what I had spent so it would pass emissions and then became abusive to both my wife and myself by literally pushing me out the door shutting it on me and causing my handicapped wife to hurt herself.I was told by corporate to contact the owner of the shop. I did so and the owner contacted me I was not available at the time. . I took my vehicle to a another service station and they gave me paperwork on how poor Scott’s work was and overpriced and unnecessary which I sent to the owner/shop I never heard back from them.Not only was I out $2700 but the problem that I initially brought the vehicle in for was not resolved nor could I get the proper paperwork. I had to go to another Service station and spend more money just to correct the faulty work that was done and to get my vehicle through inspectionI thought Midas stood behind its shop and work. I have not gotten any satisfaction from the owner or corporate. I’m sorry that I brought my vehicle there in the first place

Great and helpful staff. Highly recommend!!

These guys have always taken good care of both of our vehicles. Honest recommendations and reasonable prices. We will be back!

My family and I love the Pasadena Midas! We bring all six of our vehicles here for regular servicing. The manager, Scott, is always helpful and makes sure I am getting the best price for the service I am getting. The staff always explain what I need to do in detail and are patient when I ask questions. Ive had bad experiences at other auto shops giving me used filters, suggesting repairs I dont need, etc., and I have never had this issue at Midas. They are fine with my looking through the window while I get my car serviced. They have complimentary coffee and snacks for the wait- which is always short. I really trust them with my car. I wont be using any other auto shop besides Midas!

We will never take our cars to anyone else! Everyone is incredibly courteous and helpful. Scott is the man! Very knowledgeable and trustworthy - told us we didnt need a service done that the dealer was adamant about us taking care of. He explained things thoroughly and was quick to get the work done.

I cannot say enough good things about this shop. Every time Ive had to bring in my vehicle, I get a complete explanation of what needs to fixed and options on how to fix the issue. Great customer service from Scott, Christy and the each mechanic Ive spoken to. They make you feel welcome and ensure that you feel like a valued customer. Highly recommend!

In and out!!! Excellent customer service.. will be back!

Very friendly staff. I took my car there, they checked for free and also topped up the transmission fluid for free. I highly recommend it.

My go-to shop for my vehicle needs. All staff is very friendly and helpful. Work is always done in efficient time and professional manner. Recommend!

Great customer service. Can always depend on the getting my car fixed right with an honest opinion. Total satisfaction!

Awesome service! Scott is an honest person you can trust and will get your car serviced quickly and efficiently. Don’t waste time going anywhere else!

These guys are great. They are very friendly and personable. I am always in and out in one day.Not pricey either. I always use this Midas store for all the big jobs. Recommend them highly. Paul

Excellent service all around. Friendly staff, convenient appointments and a free quick vehicle inspection report to let you know of any issues that may be coming. I take both my cars here have never had an unsatisfied visit. Five stars all the way, I even heard them ask customers how their familys are doing.

Ive been getting my oil changed here ever since I bought my Jeep 2 years ago. Staff is wonderful, including Scott the manager of this location. He never stops networking! We met him out at dinner one night with his family and he quoted us all a low price for an oil change and was just such a nice guy! Prices are EXTREMELY reasonable and the shop is always clean. Highly recommend them for any of your auto needs.

Great experience. Requested a quote for work over Facebook Messenger thinking I may never hear back, but got a response (thanks Christy!) and price and scheduled for 2-days later within minutes without leaving my computer or picking up a phone. I arrived on time for my oil change appointment and they immediately took my car. Tom took care of me and was great. We discussed prices and options on some other work (tires, brakes) I was considering and had priced around. He told me what he could do, tried to work with me where he could, told me what I actually didnt need to do right now, and was flexible without putting on any pressure. On top of that, he was able to squeeze in this unplanned extra work immediately without my needing to schedule again later. Yes, I probably could have saved 10-15% more by doing each piece of work somewhere else, but then I have to go to all those places, use my warranty at all those different places, and they dont all have a reputation like here, so the small premium was totally worth it. There is also value to be had in having your car work warrantied with a national chain, as you never know where you may be when things break down.It is very convenient to have a trustworthy local place where I can schedule a reliable appointment and now have oil change, tires, and brakes all taken care of at one place. Give them a try.

Hands down best customer service I have ever come across for any car shop or dealership. Ive been there multiple times and every time I am continuously impressed. Scott is doing things the right way. Dont go anywhere else.

Honest people and exceptional service. Scott is very attentive to all his customers needs. I can say all because I had to wait for my vehicle and had the opportunity of seeing/hearing his interaction with customers. Christy was great also. If you have to wait nice environment

Nice staffs. Especially Scott, He took care of my car and I am happy with the service he rendered. Thanks

Tom was really nice and knowledgeable. The lady was just as sweet I cant her name. But the staff was pleasant. They werent long with my vehicle. Ill definitely be back.

This was my first time here at this location, and when I say I am blown away by the great customer service I have received today leaves me speechless. Scott is an exceptional employee and all the customer seem to love him. Im so glad I came in here for my oil change today. Scott even threw in a complimentary pair of wiper blades for me, I received A1 service from the staff a Midas Pasadena. Thanks a lot!

First stopped in when I had a slow leak in a tire and I saw their sign saying flats fixed free. They fixed it at no charge. When I needed brakes I went back and they did a great job. A few months later I needed tires and went back. They always do a professional job and often cut me a break on services. They have become my go to auto shop.

After getting my oil changed at other locations, I came here for an honest answer to a suspicious problem that other places were denying existed. Scott was honest, non bias, informative, and helpful guiding me through the right steps to get the problem resolved. I will be making this my permanent location for anything vehicle related because of their honesty and knowledge.

Scott was THE BEST. I took my car in for a basic oil change and mentioned a noise it was making. He found $3300 in damage and coordinated with my vehicle warranty company to make sure that he could do the work himself and the correct way because he knew where I originally got my car wasn’t as reliable. He went above and beyond to make sure my vehicle was safe for not only myself, but my two month old daughter that I have in my car on a daily basis. I am so grateful and now I’m back to driving without any clinks or clanks and wondering if my car is going to give out! Thank you so much to Scott and the team at MIDAS for taking care of my family and my vehicle. Would 100% recommend and will definitely be continuing to go here for regular maintenance and service.

Writing this review is very upsetting for me, simply because I do not like giving bad reviews. I originally came to this Midas location a few months ago when my car overheated and this was the closest place I could get to given the circumstances. I had asked for them to just top off my antifreeze, knowing I had a leak but I was very close to my house and knew I could get back with just some antifreeze.The manager put my car on the lift and when he told me that I needed significant work done, I responded that I was aware of this and I just needed to get home. After debating with him for several minutes to just get my car off of the lift, he made me feel awful that I would not leave my car there for repair (this was a Friday and he wanted me to leave my car there over the entire weekend). It was absolutely ridiculous that I had to debate with him for this long to just take my car off of the lift so that I could leave.I decided to go back a couple of months later for an oil change, only because they had sent me a coupon in the mail. Of course when I got there, the same manager told me that this coupon does not apply to me and that the oil change would cost $120.00. What was interesting about this is that the Midas on West Street, Annapolis informed me that it should cost just under $100.00, which included the extra quart and filter.I am so upset with how this Midas has treated me. I feel incredibly taken advantage of and will NEVER return here.

I received an estimate from a local shop by my house, the price seemed high. I went to the internet to search and found the reviews of this location, I called the shop and Scott answered the phone and assured me that he would look over my truck and give me an honest run down of the repairs needed. I drove from Carroll County to bring my car to him and from this point on I will not go elsewhere. Not only did the total of all repairs cost me $300.00 less than the quote from my local shop, but Scott explained the repairs in great detail. Hands down best customer service I have ever come across for any car shop or dealership. Scott the Manager and his team is doing things the right way.

Great customer service and competitive pricing! They do the work you ask for and make recommendations based on your vehicle needs. No hassle and not pushy at all. Will happily return again.

Customer service was great, and they will work with you to there best ability. Tom helped me out with my exhaust to get it fixed. Great prices and a good environment. Would truly reccomend.

Great experience. Scott is very professional and willing to work with you. Will definitely do business with them again.

Midas in Pasadena is the best place to go for car service. The service is always great and the repairs are done well and timely. Scott is a great manager and gives very good customer service. Definitely recommend!

Excellent service Scott really does a great job explaining everything giving you different options being honest and trustworthy. I highly recommend taking all your family vehicle needs here.

Great place! Offer military discounts, and super attentive to customers. Decently priced. Cant complain.

A friend referred me to Scott after we discovered a nail in my tire. Went to visit Scott the next morning to repair the tire, if possible. Scott was friendly and didn’t need an appointment for this kind of repair. He fit us in and was able to complete the job within an hour! I am blown away by the service and the staff was extremely inviting. I will be visiting again in the future. Highly recommend this establishment. Thanks so much for getting me back on the road!

I feel they take advantage of females. $200 for a battery is ridiculous. Wal-Mart had a battery for $45 with a warranty.

I have lived in MD for over 15 years and had never found an honest mechanic. When I first went to Midas to have my Jeep looked at for exhaust issues, Scott Carter (manager) told me what he could do and didnt try to rake me over the coals. Since that first experience, Scott gets all my business. I know hell be fair, and thats a good feeling when you need repairs or maintenance. I highly recommend this particular Midas!

Free tire repair. While I was there the manager was being very helpful to a young couple on how to get their dealership to perform the work under warranty. Seemed honest to me.

Made an appointment one Saturday early. I repeatedly called them for updates as the day progressed. Finally go there close to closing to find that they havent started on my simple oil change when they told me there were close to being done then they tell me I need a new oil pan and give me a few hundred dollar estimate and couldnt get to it until later in the week as he had other appointments. I declined as it was clear my time wasnt important nor the fact that I had an appointment and it wasnt honored. I went to the dealership down the street on a holiday and they finished in less than an hour without mentioning the need for a new oil pan.

The service at Midas was outstanding! Good people.

Came in last minute as a walk in and Chris was very happy to help and gave fantastic service. I would highly recommend!

I accompanied my husband to the Pasadena Midas shop because the tailpipe on our vehicle separated from the muffler. We walk in and a very friendly Scott greets us with a big smile and asks how he can help us. Scott had us at “hello”. He let Tom know that Brian (my husband) was in for the appointment that Tom had set up the day before (which my husband said went well too because Tom was just as friendly). From the time Scott checked us in to Tom completing the job (and Tom guessed the problem and told my husband what the fix would be based on what my husband told him over the phone) it took 42 minutes. These two guys ROCK! Thank you for your great customer service and a job well done! With gratitude, Brian and Rema

I had originally had a diagnosis and estimate done of my AC/Heat issue at AAA car care center in Towson, MD, where they said I had to replace my blower motor and blower motor resistor. I had the other issue -- my rotors -- fixed but decided to wait on the AC since it was cooling off outside. I decided to try to get another estimate since I already had the diagnosis and had moved to the Pasadena area and it was too cold to go without heat anymore. I talked to Scott at Midas who strongly recommended I get them to diagnose it again as those two parts do not typically go out at the same time and it could just be one or the other. I was skeptical that it could be anything else at that point because I had not had any problems with AAA in the past . . . that I knew of. Scott and the mechanics at Midas found that I didnt have a problem with either my blower motor or resistor that AAA had diagnosed. Instead it was the switch with my 1-4 settings. I originally thought the same, knowing nothing about cars, because I could sometimes get it to work by messing with the switch until it finally stopped working. I had told AAA of my suspicions and yet they came back and said it wasnt the switch. Anyway, Scott showed me where the switch was melted on my old one. Today my AC and Heat are back and only that small part needed to be replaced. They still had to disassemble the dash to replace it, but I saved over $120. The people at this Midas are very hardworking and honest and well be going there from now on. And now Im wondering if I actually needed my rotors replaced.

I was told to come here after a gig I played. And I have to say the staff is very nice,polite and the owners are great. They really helped me out in a jam with my brakes and they also did a complete check of my car. They got my car in right away and finished it in a timely manner, i would definitely come here again.. thanks!!

See Scott, great guy, fixed brakes all way round and quote was final price, went above what was expected. Great guy

What a great experience! Honest, affordable and excellent mechanics!! The cost is very very reasonable. Just today the owner/manager was speaking with a woman about her car telling her what he could do for little or no cost to trouble shoot... I do this for my community and help bring in customers and do everything I can for them. Hes there for the community!Reasonable, respectful and timely!Thank YouCindy AndersonMillersville Md

This Midas offers fast friendly service. The manger (Scott) is extremely friendly and doesn’t try to sell unneeded services to me every time I come there.

The best staff is AWESOME

They Go Above And Beyond To Make Sure That All Loose Ends Are Fixed !!!

Amazing service

Will continue to go back to this location, I went in to get a simple oil change and found out I needed more work done. I could have gone to Ford to get it done for free but got the runaround couldn’t even get a phone call back, very sad when you’d rather pay money then get it done for free, thank you Midas for making me feel comfortable and wanting to come back again!! See you next time I get my oil changed!!

I’ve been here a couple of times and the staff is very honest and straightforward. I had my brakes done the first time and they checked everything else out for me at no additional cost. I recently had a noise coming from the undercarriage and they spent hours looking at it and driving it. It was fixed when I picked it up and since it didn’t require parts, they didn’t even charge me for it. I’m going to use this shop as my go to place from now on out. I have a Jeep Wrangler and they were very knowledgeable. I would definitely recommend this place if you are worried about honesty in the auto profession.

Took my 2002 Dodge Ram to this Midas for an engine overhaul (head gasket, timing chain, etc.) and Im extremely glad I picked this location to have it done. Scott and his crew did a fantastic job at a very fair price. All the 5 stars reviews on this site are well deserved. My truck is running like its brand new again. For any job big or small Ill definitely bring all my vehicles here.

They took great care of us quickly.

I stopped in the day after Thanksgiving because I saw a sign that said free flat repair. I waited a few mins to be helped due to them being slightly busy. No biggie! Once it was my turn to be helped the gentleman asked to see my tire. He looked at it then said You drove on the tire and the tire is now no good. You will need a new tire which we dont have here but Mr.Tire in Pasadena,I hear arent the friendliest but should be able to help.Now because this is a Firestone tire you could also get one from them so they will match.Now mind you I literally drove out of my driveway and got maybe a couple feet away when I realized my tire was flat and reversed back into my driveway until I could get a donut put on. Point is I went nowhere. You could see where the tire was flat and driven on,on the outter part of the tire. However the tire was still in great condition. As a matter of fact I got it plugged and that same tire put on.I was told I did not need a new tire. Its still practically brand new and this is a brand new car. Just very frustrating because I have a small child and Im riding around on a donut. I know they are safe enough to use but I rather be safer and have a regular tire especially when I have a child. So I could have gotten it plugged at MIDAS.I rather him had said they are too busy they to lie in my face. I have been there once maybe twice but I will not be back again. Thanks again Midas!

The best customer service I have received in my life. Staff are courteous, sympathetic, and beyond exceptional at taking care of clientele. Last time I was there, Jason took the time to analyze my concerns and was patient with me. He handled the situation with the upmost professionalism. Christy is also AMAZING and remembers her customers. Tom is honest and hard-working. These guys are not going to try to screw you over. Seriously awesome. You need a job done? You come here!

My Name is Chris, my wife Marie and I just Re-opened The Midas in Pasadena in August of 2014. We would like to welcome everyone to stop by for a free cup of coffee just to visit our newly renovated Midas Auto and Tire Service Center and meet our awesome crew. We offer free inspections for any auto concerns you may have. We offer services like oil changes, tire services, brake, exhaust, tune-ups, engine light checks, batteries, and many more automotive service repairs. Trust the Midas Touch in your Complete Auto Car Care

All ways have great and quality service.

Provided fast service and also very friendly as well. Will return for my next oil change/service.

Took my Nissan Frontier in for 4 tires. After their initial inspection they found some things that also needed work/replaced. Scott told me what and why and gave me a good price. Tom the shop manager and the crew took care of it. Rides like new. I am a returning customer. These guys are very trust worthy and earn it every time I had work down. Go see them.