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RepairBest Appliance Repair
1430 S Marengo Ave, Pasadena, CA 91106, United States
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RepairBest Appliance Repair

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Se
Review №1

Michael was FANTASTIC! My Kitchen Aid French Door refrigerator panel on the front was crazy... worked, didnt work, locked, and then shut off the fridge and the freezer all together!! I called early in the morning and he was here as promised 2 hours after I called! He did all the testing, both on the front panel board and then on the system board ... which was the culprit. He ordered it, picked it up and returned to my home in the evening (!) to install the new board so that i would not lose the food in the fridge or in the freezer. He cleaned up (which he really did not have to do)! DO NOT CALL ANYONE ELSE FOR APPLIANCE REPAIR!! Michael is the BEST!!! Fair pricing, great service, pleasant and competent! Our HERO!!! Selma

Al
Review №2

I had an issue with my Samsung french door refrigerator where ice would build up on the bottom shelve and drawers. Michael arrived to our apartment timely and was extremely professional throughout my interaction with him. He explained what the likely issue was and quoted a price for the part and labor, which seemed very fair and reasonable. He was very quick and diligent at replacing the part and our fridge has been working without any problems since. We are very happy with the service we received and will be definitely returning to this place for all our appliance needs in the future!

Th
Review №3

I’ve asked this company to come in several times to my home, each time they are reliable, courteous, efficient, and cost effective. They have worked well with different family members, including myself. I trust them enough to enter the home alone when no one is available to be there. They are always direct and fair. If they can come on the same day that you call, they will do that. I will happily call again if and when I need their services. Thank you.

Ra
Review №4

Michael was responsive on my call to him, he was sure our compressor went out on our fridge without looking at it. He came out and confirmed it was the compressor, he ordered it and within a few days he was here with a new compressor. He spent several hours here between his first call the. The installation, he was wonderful and I would never call anyone else for repairs. I highly recommend him!

Da
Review №5

Michael was very responsive to my call. Arrived when he said he would, completed the job independently and returned the house keys to me when finished. Much better service than my previous repair company. I intend to call M and G when next I need help.

ke
Review №6

Michael is a gentleman and an excellent experienced technician. Issue was quickly diagnosed and he had parts on hand for repairs. Could not be happier with service!

Ly
Review №7

Great service! We even had some laughs and fun! Very competent and available to come on short notice. I would recommend this company.

An
Review №8

Michael was such a nice man. And very accommodating with my work schedule. Clearly explained what was wrong with my washer. He was also very upfront with cost of fixing over cost of replacing. I will definitely be recommending him to friends and will call on him again.

Kr
Review №9

My Dryer stopped working. Thought it was the belt and called Michael at Repair Best. He responded to my call right away, set up appt for the next day! He was on time and courteous. He fixed my Dryer in less than an hour, it was the belt Thank Goodness! He had a new one in his truck. He didnt try to upsell me or overcharge. His price was actually lower than Id seen online for Dryer belt repair. Im very happy to now have someone to call for appliance repair in the future. Thank you Michael!

Ar
Review №10

I highly recommend Michael. I received a call back within minutes after initially calling, got an appointment very quickly. Michael repaired my leaking Sub Zero refrigerator quickly and at a fair price which he quoted prior to the work.Michael also did a great job on our Viking oven and LG dryer (he had the dryer part already to go).Good price, great service and a friendly knowledgeable tech. Now that I know Michael, I cant imagine anybody better.Thank you, Michael!

Ja
Review №11

Mike was awesome!! I had a bad experience the day before with another repair service and mikr made up for it! He showed up on time, diagnosed it quickly and was on his way! My fridge was up and running like new. Thank you thank you!!

Mi
Review №12

Our dryer had not been working well for several months—temp not hot enough, or no heat at all. I’d called another repair shop and, although very professional, I didn’t think they’d spent enough time trying to diagnose the problem. They recommended buying a new machine.I saw some very stellar reviews of Michael’s business on a Google search and decided to try him. I’m glad I did. His first of two visits was spent trying to source the problem. He spent about an hour and felt sure he knew what was causing our issues—a failing gas valve. He ordered a new valve immediately and, once installed (second visit), the dryer worked perfectly.Michael was super-thorough and very professional. He spent a lot of time thinking the problem out and saved us having to purchase another dryer. His charges were very reasonable.I recommend him whole heartedly.Thanks Michael!

Fe
Review №13

Mike arrived right on time. And he was able to get our dryer fixed right away! I will definitely recommend RepairBest Appliance!

Ad
Review №14

Michael did not charge me!!My tenants called me on a Wednesday morning complaining that the washing machine wasn’t functioning properly. I called Michael at RepairBest and he came out (on time) the very next day. He took apart the machine and quickly diagnosed the problem. He sent me pictures and explained exactly what was going on. We discussed the various options and ultimately decided that it would make more sense to replace the machine than to repair it. He left without asking for payment for his time or advice. Michael was very professional and left a positive impression on my tenants. Posting this review is the best way I can repay his kindness.

Da
Review №15

When I called for they to come and look at my dryer. I was told the repairman would be at my house in 30 minutes. He came little faster than 30 minutes. I told him the dryer was making a noise and it was shaking. I told he it made loud pop noise before. He thought it was the bearing or belt. When he opened the dryer it was not that but fan in the dryer. He said he look in his van to see if he had a fan that would fit. It not he would need to order it, luckily he had one. He quoted me a price and I said yes. He had to dismantle th dryer to get the fan out. He had to cut it out with little power tool. It was a lot of work when he got done. He did not change the price that he quoted me on. From the time I call to time he finish all in two and half hours. Thank you

Jo
Review №16

Helped with my GE dryer, Michael was amazing and appreciated his help! Definitely give them a call if you have any appliance repair needs.

Na
Review №17

We had an issue with our smart washer. Michael came immediately to diagnose the problem. He did an amazing job. Very affordable and transparent with everything. Highly recommend!

Le
Review №18

Our commercial refrigerator (Frigidaire) was not cooling properly. George arrived on time, was polite, and was incredibly professional. Offered a diagnosis of the issue (which required a part be ordered), took a small deposit, and returned the next business day to complete the job efficiently. Confident with his with his work, I asked him to take a look at the GE fridge we keep in our pantry. It was leaking (seemingly from the freezer compartment into the refrigerator compartment). George diagnosed the issue. He had the part on hand in his truck, efficiently made the repair, and voila! In an age where it is rare when people take pride in their work and are happy to take advantage of consumers, what a pleasure it is to find gentlemen’s who are skilled and take pride in their excellence, but are equally committed to providing exceptional customer service. Looking forward to sharing info about this business with friends and family. They will definitely be our family’s go-to appliance repair service team. -Kevin

St
Review №19

My LG washing machine would not drain. I called LG for advice and repair references, but It was late in the day and LG was closed. I looked online and called a few local repair shops and selected RepairBest Appliance Repair by luck. Michael was professional and scheduled a visit for the next day. Michael arrived on time the next day with his colleague. They immediately went to work and in no time found the defective pump. They had the pump assembly on-hand and replaced it. I was promptly back to washing clothes in less than 24 hours. It has been almost two weeks and everything is working fine.Great work Michael! Good value!

Mi
Review №20

On Friday my washing machine tub began to bang around on the inside and spill water, I called Michael from RepairBest Appliance in Pasadena, he had me manually spin the tub and tell him what I heard and felt while on the phone with him, he explained he needed to examine the washer himself and I made an appointment for Monday 10-12 pm, which he arrived 1 1/2 late too. He manually spun the tub with his hand like I had done for him over the phone on Friday, this took exactly 2 mins to do. He never pulled the machine out to inspect it or take the back panel off to look inside. He proceeded to tell me this project was too big for him, he didn’t do these kind of repairs that he would have to take the entire machine apart and it would take 3-4 hrs and cost $500-$600 or more to repair, if I really wanted to fix it he had a guy he knew who could do it. He then asked me for the $40 after spending, I kid you not exactly 3 mins doing nothing at my house. He claims to be a washing machine repair technician but didn’t want to repair my machine. DON’T WASTE YOUR TIME OR MONEY ON THIS SCAMMER! He just takes your quote money then moves on to the next house!

Ja
Review №21

RepairBest came out very quickly and determined that we actually didnt need service this time. But we have used them many times in the past and they always fixed everything quickly! They are a great deal ad very professional!

An
Review №22

They are very honest. I would call on them again.

Ja
Review №23

The man who answered my call was very helpful and said that for the problem I have, it would cost too much to repair and I should buy a new microwave. Free advice over the phone. Thank you for your honesty. I will call you with my future appliance repairs.UPDATE A FEW MONTHS LATERI had a problem with an oven pilot light. I called and he came the same day and replaced the igniter. He was quick and friendly. I will use him again in the future.

bo
Review №24

Dead refrigerator is a bad thing. Michael arrived on time (about 30 minutes after I called!). He had the part and had us up and running in about 20 minutes, for a fair and reasonable rate. We’ve used him before (washer, dryer, dw) and will use him again!

Na
Review №25

When my washer stopped working (draining) I needed/hoped for a quick fix. RepairBest was able to send someone out the next day and fix it right away. Would recommend and use again for any appliance problems.

Pe
Review №26

I originally contacted RepairBest Appliance to fix my refrigerator as the freezer was working fine but the fridge part was only cool. MIchael came out and he not only did not fix the problem but a new one was created. The night of the day that he came to my house, an extremely high pitch squeal woke my family up in the middle of the night (think the sound of a cat being tortured) and now my appliance sounds like its breathing on a ventilator. I called Michael back and on the following day, he arrived and said I was in need a control adaptive timer that is no longer being made. He said he would look for a replacement part and get back to me in a couple days. After texting him several times, he finally responded with simply Not yet . No indication of whether he was actively looking for the part or suggesting an alternative solution. Bottom line...my refrigerator is not fixed and I am looking for another repairman to finish the work that Michael obviously couldnt. Stay away from this guy and his company!

Co
Review №27

This company is absolutely the best! There have been a few times that I was desperate to have an appliance repaired and they came right away! Other times that I’ve use them for different old appliances that I have they came and fixed them when other companies told me that I would have to get rid of them! Michael is very sweet and caring. Their prices are very competitive and reasonable ♥️ Thank goodness I put them in my contacts!

Da
Review №28

Good experience. Tech was in the area on another job so came by within a few hours. Turned out to be a quick fix for a reasonable price.

Ma
Review №29

Charged 100 dollars to put on two washing machine knobs. Broke down two weeks later. Solved the problem by stuffing plastic bags into knob. I have to pay to get the machine fixed ultimately.

Bo
Review №30

Gave a call in the morning to have my dryer fixed. The repairman came within two hours and was able to fix the problem in under two hours while throwing in some maintenance free of charge. Fast response, great service, and fair pricing. Will be the first place to call if I need appliance repairs again.

Er
Review №31

Our washer was leaking water from the bottom, even without washing anything we spotted good amount of water coming out, my wife had put a towel there and overnight it was completely drenched. I then proceed to shut off the water valve and that did the trick so I know this is beyond my knowledge and quickly search for a pro to fix it.I called Mikael because of the stellar reviews that he has on Google and Yelp! If you go to his website from Googles link youll find a link to his Yelp it has 200+ 4.5 star reviews, if you know online reviews, they are brutal even if you have 90% customer satisfaction, so with those numbers I didnt hesitate to call and he picked up and said he would come the next day between 1-3pm.He showed up on time and within 5 minutes of talking to me he gave me his diagnose of what the potential issue would be. He then opened up the washer and it is exactly as he described and he happened to have the parts as well so we were able to get back to our normal lives as weve got 3 kids and we wash things religiously during covid and home schooling!He also help us replace the dryer vent tubing as it has a rip on it without charging us. You can tell he is proud of his work and these are the professionals you want to working for you.I have only written a handful of reviews ever and you can just tell Mikael cares and he knows his stuff with 16 years of experience so I highly recommend him for any appliance repair, he is also very fair on price, were so glad to have found him and know we can count on him in the future, thank you Mikael!

Sh
Review №32

Called for my Frigidaire dishwasher and Michael was very knowledgeable and helpful and was able to fix my problem in an instant. Im so glad to have been referred to this company! Will be using them again in the future.

El
Review №33

I called looking for a Maytag washing machine switch. He didnt have it, but pointed me toward a part supplier that had it (we didnt want people coming to the house during the COVID lockdown.) Really helpful!

Li
Review №34

This was my third call to RepairBest, this time for my washing machine. I was able to get a next day appointment. Michael was friendly and knowledgeable and did not seem to mind me looking over his shoulder. I like to do my own repairs when I can and Michael did not mind me telling him what I had tried and asking questions so I could learn. Thank you.

Wi
Review №35

My oven broke and they came quickly diagnosed the problem and ordered the new part in about 4 days and repaired it earlier than expected. Michael was super easy to work with

An
Review №36

Michael was very helpful and knowledgeable and fixed our Kenmore oven for a fair price. I feel better working with a local company who came out next day, rather than Sears which tried to sell me a monthly warranty. Sears call out fee does not go toward repair either.

An
Review №37

My friend recommended this company after having a great experience with them.I gave a call to set an appointment for our Sub Zero refrigerator, they sent a great professional tech who had great amount of experience with topnotch appliances. He had to come back next day to install a new ice maker, and he did, right on time.Very Satisfied!I also recommend them to my friends and family!

Su
Review №38

I can’t say enough good things. This is the place to go if you are having issues with your fridge. They are incredibly prompt in setting up appointments. The prices are totally fair and they know what they are doing. I have a fifteen year old refrigerator and Michael saved it. He got the parts and fixed all the issues. Definitely would recommend and definitely will use for all future appliance issues

Ku
Review №39

Very helpful on the phone to troubleshoot my dishwasher. Performed an in-person diagnosis when we couldnt figure it out over the phone. Gave me the options and let me decide how to proceed without any pressure. Really helpful!

Sa
Review №40

Excellent experience. Honest and knowledgeable. Good price, great service. What more could you ask for. Highly recommended.

Ry
Review №41

Quick and convenient service. Polite and friendly. Well-priced. Will use again and recommend.

Ge
Review №42

Used a couple of times. Comes quickly, solves problem efficiently, keeps cost reasonable. No nonsense.

C
Review №43

Weve now used RepairBest Appliance Repair twice. Each time it was very quick, easy and efficient to set up an appointment with them. Each time we were helped by Michael who showed up on time as promised. Not only was he polite and friendly, he was very efficient and diagnosed the issue with our washer appliance. I would not hesitate to have Michael come back and work on any of my appliances which include stove, oven, dishwasher, refrigerator, washer and dryer. Its not always easy to find someone you can trust. Ive even told my neighbors about them.Hope you dont have an appliance repair need, but if you do call them first.

Te
Review №44

Michael recently repaired my GE side-by-side refrigerator/freezer that was not defrosting. He arrived at my home as scheduled. I was extremely pleased with the repair work he did. His final charge was much lower than I had been quoted by another service company. I would definitely contact Michael again for any future appliance repair needs.

Da
Review №45

What a great experience! I called another local repair place previously and they kept rescheduling me at the last minute. Conversely, Repair Best was so easy to deal with over the phone and their repair person, Michael was quick and professional. I highly recommend.

Ph
Review №46

Highly recommend. Michael is prompt, courteous, informative and fair. Will definitely work with him again.

Da
Review №47

Wow, this company is beyond cool.For only $15 extra their tech was at my door. Yep, you heard me, they send techs out to repair all sorts of apple devices.Within an hour my iphone 6 was as good as new.Very professional and fast service.Will be definitely contacting this cellphone and computer repair company for my future repairs.

Ni
Review №48

Theyre only half a mile from where I live. They came over a few hours after I placed my call, walked in, fixed my problem, left. Super easy. The repair will pay for itself as my fridge wasnt closing all the way, causing a big spike in energy costs keeping the contents cool. Only negative was they were Yankee fans, but actually the nicest Yankee fans Ive met.

Ta
Review №49

Clear in communication and fast to respond. Came timely and was awesome – extremely trustworthy and honest provider.

Sl
Review №50

Our experience with Repairbest Appliance Service was great. We had a problem with our Sub Zero fridge and scheduled an appointment with this company. Technician named Mikael arrived on time, diagnosed and repaired the problem with our refrigerator quickly and the charge for his service was very reasonable too. Great service and professional honest people!My Bosh dishwasher was not working properly for couple of weeks. I called Repairbest Appliance Service and was able to schedule an appointment at the time which was convenient for me. Mikael, the technician, was very nice and informative. He quickly diagnosed the issue and ordered the parts. He came back the next day and fixed my dishwasher which is working like new again. Thank you Mikael for providing an excellent service! I will highly recommend this company and make sure you ask for Mikael to do the service.

Se
Review №51

I called on a Monday afternoon, and got a service appointment for the following day, no problem. Good news already! The technician that showed up was professional, quick, and competent. The ice maker was broken on the Bosch fridge, he anticipated what the problem was going to be and had the part with him already. He was very polite and explained what was wrong, what he fixed and that we should have ice in a few short hours. We do! Id say five stars all around! Thank you!

Co
Review №52

Michael repaired my oven right away. He was very efficient and courteous, and Im thrilled to have it working again. I would recommend RepairBest.

An
Review №53

He diagnosed the problem of my refrigerator in less than 5 minutes, then he gave me the price, I gave him the Ok, he bought the original piece and came to install it. Everything went without any problem.

Di
Review №54

What a great appliance repair shop! Fast, efficient and local. Got my Maytag washer and dryer duo fixed on the same day! Thank you guys!

Jo
Review №55

Mike was great and fixed my gas range and refrigerator door for a reasonable price!

Ni
Review №56

Great customer service. They do great work and are very honest.

Ke
Review №57

Very prompt with scheduled time, good communication and honest professional workmanship.

Mi
Review №58

Reliable company.Did what was required, came in time, took it apart like nobodys business. Even showed me how things operate and how to put it back together. i have learned something new and interaction with a tech was nothing but the pleasure. Got my appliance fixed and happy!And ...Boom !Here is 5 stars !

Lu
Review №59

Will recommend to anyone!Ive this company before, they fixed my LG fridge,my viking stove and Bosch dishwasher. Havent had any problems since then.Had to call for my washer and once again, tech was on time, diagnosed it and repaired it within an hour.This guys are keepers !Thank you !

Za
Review №60

I would recommend Repairbest to anyone. I called them this afternoon with broken, non-cooling Kitchen aid side by side refrigerator. Lady on the phone was very helpful and tolerant while I was calling around and trying to find someone to be at my home. Eventually I had same day appointment and tech happened to have the right part in his truck. That was a nice surprise!Hour later had my refrigerator cooling and working like it never got broken.Thank you repairbest. I will be definitely using your services again.

T.
Review №61

Its been very hard to find a quality appliance repair company in Pasadena. Ive contacted various services around the city, before choosing RepairBest Appliance Repair. Last week our air conditioner went out in when the temperatures hit over 90 degrees and this company was able to dispatch a technician to our door within 3 hours. I spoke with a customer service representative named Anna who immediately took down all the needed information and assured me that the problem will be promptly fixed. This company has struck a cord with me in particular because it is a family business and they make you feel like your problem is their own. Ive never felt this type of commitment and dedication to serve the customer with any of the local service companies. Highly recommend RepairBest Appliance Repair, especially if you live in the Pasadena area.

Va
Review №62

Absolutely recommend Repairbest appliances repair company to anyone.Prompt. Quick and professional.Technician Mike had our Kitchen Aid refrigerator work as new he also did some free maintenance. Plus he gave us recommendation how to correctly use our Maytag dryer and washer combo so it lasts

al
Review №63

I used them twice, once for my refrigerator repair and second time for dryer, both time they provide great service and never over charge me, I always shop around, so I know what I am talking about.

Ho
Review №64

Needed emergency help with my Sub Zero refrigerator last weekend. Had numerous guests coming over for bbq. Tried to call few companies but, most of them were not available for service.. Than i called to Repairbest appliance company . What a surprise it was when Anna pleasantly answered the phone and offered the same day appointment. It was a Saturday of 4th of July, afternoon . Oscar stopped by within an hour from the time i set appointment up. He diagnosed my unit, replaced the thermostat and left us with a working refrigerator. We are very thankful for such a quality service. 5 star it is!

Ye
Review №65

Oscar is the man! Came on the same day, right on time after we called to Repairbest appliance repair company in Pasadena and made appointment for our Samsung side by side refrigerator. It was beeping none stop the whole weekend, giving up some kind of error code, it was driving us crazy. He was very quick in his diagnostic. He definitely knew what he was doing. The problem was the door and robber seal system going around it, it would let cold air escape,causing the error beeping, he replaced the rubber seal strip around the door and we finally get to enjoy a quite. Thank you Repairbest appliance for such an amazing technicians. Keep it up!

Hu
Review №66

Pleasantly surprised by this company.I have always used the same guy for my appliances and other problems but, he wasnt available at a time. Did some research and found (Callforfix/ Repairbest)and gave this company a shot. I am glad i did, Denis was at my door within an hour, at that point my fridge was defrosted and all my groceries was getting ruined. He puled my fridge found a freon leakage, sealed the problem and i had my fridge getting cold again after 24 hours.Got some warranty on his job and never felt so satisfied about a local company such as Repairbest Appliance RepairThank you guys.

Bl
Review №67

FALSE ADVERTISEMENTTheir ad says free service call but they actually charge $39. If you choose to have them do the repairs they credit the $39 towards the repair cost. Sneaky and misleading.

Di
Review №68

Had my Macbook pro repaired with this company.I spilled a coffee on the keyboard, ugh, typical i know.Panicked, called in, had Anna set the same day appointment up, Daniel arrived on time, it took 10 min for him to diagnose it and 30 min for repair and my device was as good as new.Couldnt be more happier, the price was definitely right, much lower than most of the iphone, ipad, Macbook shops out there.I used their mobile services, that was awesome !Will definitely use their services again.Thank you Repairbest !

Vi
Review №69

Awesome company!Right before big B-day gathering our Amana bottom freezer refrigerator was over freezing everything in there. We just did our grocerys for over $200, fresh organic veggies and fruits wont last long, couldnt imagine the worst case scenario than that.First we called to our repairman whom we used for years but, he wasnt around and we start calling to local companies, the fastest service we have been offered was by Repairbest, they sent tech named Vadim out the same day.After diagnosing it, and find out that thermostat needs to be replaced. He checked the stock and told us that he will be back in 3 hours and guess what, he was back on time and replaced the part and left us with perfectly working fridge.Couldnt be happier .Thank you Vadim and Repairbest!Will definitely call again.

an
Review №70

Great service and pricing, recommended!

Ai
Review №71

Please Contact this company if you have problem with refrigerator, because this guys rock my day,they fix,my Sub Zero refrigerator at no time,i want to mention Anna for great customer support.

Information
100 Photos
71 Comments
4.8 Rating
  • Address:1430 S Marengo Ave, Pasadena, CA 91106, United States
  • Site:http://repairbest.com/
  • Phone:+1 626-283-6323
Categories
  • Air conditioning repair service
  • Appliance repair service
  • Microwave oven repair service
  • Refrigerator repair service
  • Small appliance repair service
  • Washer & dryer repair service
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
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