I love my experience with Dr Jordan he is so thorough, gentle hands and very professional!
Fantastic staff and equipment! They came in and found out I had two teeth that needed refilling after I went to an other horrible dentist, told me they’d give me a temporary filling for FREE; which helped me immensely, while I decided on whether or not I would get it filled with my old dentist or this one. Needless to say I will be coming back ASAP!
Did not remember to sign the prescription for painkillers and treated me like i was a drug addict when i asked for painkillers. I have an impacted wisdom tooth and a bad abcess underneath a molar. After giving me a written estimate he refused to do the extraction. Use this dental office at your own risk.
Dr. Jordan is great! He explained my (extensive) treatment plan extremely well and took time with me when going over different options. He was amazing with my extraction, I literally had zero pain and it was stress free. He has a great way of articulating his dental procedures in a way that a non-medical expert, such as myself, can easily understand. Ive visited many different dentists having lived in many different places and Florida Family Dentistry is by far the best.
I have been going to Florida Family Dental for over two years.My previous Dentist treated me for over 30 years and was a close friend, based on that relationship It was difficult for me to trust any Dentist. I will say that Dr Jordan Johnston, has surpassed all of my expectations, he is highly proficient, caring, and has earned my trust.My wife and I actually look forward to having our teeth cleaned. Jessica Palmer our Hygienist, uses a numbing gel before she cleans our teeth, always has a smile on her face, and is kind, thorough, and gentle. She takes her time and our teeth shine when she is done.The practice is run professionally, every caution taken, regarding HIPPA laws and patient confidentiality.The spacious waiting area is equipped with a TV, free bottles of water, and comfortable swivel leather chairs.They offer a Family Saving plan, which has worked to our advantage. They also offer Care One financing. I highly recommend them.
Excellent Dentists, Excellent Staff, every room is clean and bright; everyone is friendly and positive in conversation. Im retired now, and moved around a lot in my working life, this is the best dental practice I have ever experienced. I am thankful to have found them.
Seen Dr. Ray. Great guy. Very kind. Explained everything about the procedure I need. I see him on Friday to start my journey.Thanks Dr Ray for your concern and kindnessBob McIntosh
My dental hygienist Christine G is excellent and thorough. Dr. Travis Ray is a great dentist - and I am a nervous patient. Both of them handle that well! Very clean office, seen on time, efficient and polite front office staff. I drive 90 minutes to this office and its worth it.
Dr. Travis Ray and his team are very knowledgeable and caring. I always get great work done when needed and the dental hygienist always does a super job cleaning my teeth.I highly recommend Florida Family Dentistry!Sincerely,Paul U
We came in to make a dental cleaning appointment for my husband and for me to get an adjustment on a lower partial denture and they were able to take us immediately. The staff is very kind and accommodating. I highly recommend them.
Im a young woman with no insurance, a fear of the dentist, and teeth that absolutely need some help. I walked in the door shaking because I was so terrified. Yall these doctors have the bedside manner of saints ! Amber took such amazing care of me, calmed me down, gave everyone a heads up that Im almost full blown anxiety attack. It was honestly the BEST dental experience Ive ever had. Jessie cleaned my teeth & they ALREADY look a million times better. I am SO excited to finally have good teeth!
Absolutely wonderful. I was taken for my appointment exactly on time. My hygienist was caring and thoughtful and when I saw the Dentist, he did a very thorough and caring exam. Both providers gave me a lot of caring, sincere tips for caring for my mouth and teeth, thank you
My family and I have been patients here for 25 years. During one two-year stint, we went to a different dental practice because of a change in insurance. After two years, we decided we would rather switch back to Florida Family Dentistry and be self-pay than deal with a mediocre dentist. This is one of the best run businesses in Palm Coast. They are always pleasant to deal with AND they provide excellent dental care.
Everyone who works at Florida Family Dentistry is soooo nice. The dentist who I see regularly is Dr. Jordan Johnston. He is gentle and kind and, most of all, does not hurt you. I think hes terrific; however,, everyone I meet that goes to Florida Family Dentistry says the same about their dentist :) From the minute you enter the building to the time you leave, you will be treated with kindness and respect. I couldnt be happier!
My six month check up with Barbara was wonderful. She is kind, and thoughtful, gentle and more than anything else - thorough and professional. I used to dread going to the dentist - but since discovering Family Dentistry a few years ago after moving to Palm Coast - it is not a dreadful experience.Thanks to all of you at Florida Family Dentistry.
My family has been going to Florida Family Dentistry for years. Weve always had positive experiences. I have a child who used to be very anxious at a pediatric dentist, this is no longer the case here. The staff is top notch- from office staff, to hygienists, and of course the dentists. Going to the dentist isnt stressful when you know you will be in good hands. Highly recommended!
We like this dental practice. The staff is so warm and helpful. The hygienists and doctors are thorough and gentle. Good experience every time.
Dr. Jordan and the entire staff were so great! I brought my 3 and 5 year old in for a cleaning and they couldn’t have handled my kiddos better!!! My son said he can’t wait to go back! A very positive experience.
I was able to get an appointment quickly. Everyone I interacted with was friendly, reassuring, professional and helpful. This makes needing to go to the dentist a whole lot easier.
I was referred to them and it was the best thing that could have happened to me. I had neglected my teeth for over a decade and was treated poorly by other dentists when I finally decided to do something about my teeth, Greg and the staff there made me feel so comfortable and never made me feel bad about my teeth instead they made me feel good about the decision I had made to fix them. I have since sent a few friends and my girlfriend and we have all been more than pleased with them. I wont go anywhere else ever again. Side note Greg was awesome and played music of my choice in the room for me during my visits: ) thanks for such a great experience in an uncomfortable time for me with my teeth!
Yesterday, I had my 6 month cleaning. Lydia is my dental hygienist and, as with everyone at this practice, shes superb. Ive been a patient here for a number of years & highly recommend it.
Christine is very professional and knowledgeable. She only schedules work that needs to be done for the session. No extra Doctor reviews or xrays unless needed due to schedule or exam.
The young lady that cleans my teeth does a fantastic job. She is very professional and thorough. A pleasure to deal with on a not so much pleasurable experience.
This group seems like a large operation. But is friendly and personal like a small hometown Dentist. My needs were taken care of quickly and effectively. Thanks to all.
Excellent people great DENTIST. Corey is a professional. Dr. Ray is a excellent Dentist no pain.
Although my appointment was very early in the morning, the staff at Family Dentistry appeared to be wide eyed and bushy tailed. The very same program was on the TV but I couldnt change it because I couldnt find the clicker, so I read a golf magazine. Then my name was called and I had another great cleaning. Cant wait to go back in three months. My next appointment is in the afternoon. Ill be more awake then.Thank you Florida Family Dentistry!
I had a wonderful experience and I am very happy with my teeth. I am thankful for the team that helped me have a better smile.
Amazing staff! Super knowledgeable and friendly. They were honest about everything and take great care of me! Thanks! 🙏🏽
After 25 years of neglecting my teeth I went to Family Dentistry which was recommended to me by a friend.The staff was very friendly and the place was neat and clean.My dentist, Sely Hamner, kept me informed about the procedure she was performing at all times. She and her assistant were very professional.The result of my visit was excellent therefore I would recommend Family Dentistry as the establishment to go for all your dental needs.
I love my dentist! Florida Family Dentistry always makes you feel comfortable and the staff is amazing.
Dr Hamner deserves a thousand stars!!! I can’t say enough about how much I appreciate her! I have never met a more caring and understanding Dentist the office is very clean her assistant is perfect with my children and I... I recommend her to anyone any age!
Ive been going to Florida Family Dentistry for 8 years now. The staff is always friendly and very professional. I used to be anxious about going to the dentist, but not anymore. Looking forward to my next visit in June.
The skill and care I receive is wonderful. If they can make this chicken comfortable and happy, they will take excellent care of you!
My family and I have been frequenting this practice for years. As a matter of fact, we moved to DeBary in 2012 but continue to come to Palm coast for all of our dentistry needs. Peggy had us at hello years ago and even though she no longer practices, the rest of the staff are amazing and definitely worth the trip. They are friendly, knowledgeable, organized and always professional. Our fifteen-year-old daughter looks forward to going to the dentist, if that tells you anything. You can request a heavy hand if you like a really deep cleaning or a lighter touch if going to the dentist stresses you out. No matter your needs, we highly recommend this practice.
Thank you SO much to Laura (Front Desk) and Dr. Hamner for making my first visit to the office yesterday; 10/9/19 a pleasant experience!!Im on the Board of Directors for a Dental Management Company based in NY and have been overseeing the operations of 10+ dental offices the past 16 years. When I moved to Palm Coast a few years ago, I never found a local Dentist b/c I only have my dental work done when I fly to NY for work every few months. Unfortunately, I woke up with a terrible toothache and had no choice but to find a local dentist to address my emergency as soon as possible.I called the office and Laura scheduled me a same day ER appt. She was SO helpful answering all of my questions prior to the visit and took the time to understand my unique situation. Even when I checked in with a different receptionist, Laura came up to the desk and welcomed me and even walked back into the operatory so that the Assistant was fully aware of my unique circumstances.I saw Dr. Hamner, and was really impressed with her. She had incredible chair side manner; and even though my personal Dentist sent a referral for a specific procedure to be rendered; mid-treatment Dr. Hamner explained her progress and gave me the option of going with a more conservative procedure (which was ultimately cheaper); while making me understand that if I was still in pain in a couple of days; she would accommodate me and render the procedure I was originally referred for if needed (I will add that 24hrs later, I am completely pain free!)Even though Dr. Hamner knew I was a unique patient that was only scheduled for this one off emergency appointment; she treated me as if I was a long standing patient; and was more concerned about the overall long term prognosis of my tooth than selling a more expensive service. Seeing I was self pay - that assured me she truly cared about what was best for me; and was not focused on what she could collect (money wise) from me! I did not feel anxious; or nervous at all (and even though I am a professional in this field, I am an extremely anxious patient!)I train hundreds of dental employees each year on perfecting the patient experience in the dental office; and I was truly impressed from start to finish. Although; I am not hoping to have another dental emergency in the future; it is comforting to know that a local office that meets all of my expectations is right around the corner! I will be sure to highly recommend Florida Family Dentistry to my local family and friends from now on! Thank you again!
Entire family loves their hygienists! All of them are wonderful with our kids!
Another awesome appointment the staff is great. If you havent been to the dentist lately you better call now!
Excellent people! Always kind, thorough and professional.
This was a regular check-up and both my dentist and hygienist were great. What I have great issue with, is sitting in the waiting room EVERY time for half an hour. When I scheduled my next appointment it was suggested I schedule my appointments first thing in the morning, or after lunch. This tells me the problem will not be fixed in the next 6 months and I have to adjust my schedule to accommodate a poorly ran office. Very disappointed.
The most professional and experienced doctors, staff, and technicians in Palm Coast Probably the best in the state.
The experience was excellent. I was taken care of on time and efficiently. My cleaning went smoothly and was done without discomfort. I was very pleased.
Clean, comfortable, courtesy, timely, gentle, knowledgeable, informative, options, reminders, satisfied and out the door looking brighter than I went in........Ta Daaaaa !
Alicia, Andrea, and Dr. Hammer validated my decision to make Family Dentistry my dentist office.
A well experienced and customer friendly staff. They are nothing but but great.
Doctor Hamnergets a 10 for her painless work she did this morning
Had a good experience until I got to the desk to pay. Was treated very rudely by one member of the office staff, no people skills and the meanest demeanor. She did not even seem phased when called out for her rudeness, refused to make eye contact and only apologized after her rudeness was pointed out twice. I work in customer service and would never treat someone in such a way. The dentist may have drilled into my teeth, but this woman is the only one who left a bad taste in my mouth. Edit: I did receive a call from the office manager apologizing for her employees behavior. I really did have a good experience aside from this one interaction.
Dr Hammer is excellent. She is very thorough and has excellent patient skills
Ive been going to Florida Family Dentistry for 40 years. I love everyone there but just wish they werent so expensive!
My six year old daughter saw Dr. Hamner. She now LOVES going to the dentist. The staff provided great care. Thank you!
Such a warm and friendly environment with staff to match.
The staff is always very friendly and professional. They provide excellent dental care at a very reasonable rate. I have been going there for over six years and have never had a negative experience.
The staff is amazing. Very professional.
THIS WILL BE EASY. FANTASTIC
Wonderful. Thank you Dr. Ray.
Dentists and staff are friendly, competent and work together to make your appointment a very pleasant experience.
On time, Efficient and very reasonably priced
As usual, both Nicole and Dr. Johnston took great care of me today!
Always an pleasurable experience with a great staff!
The best dental office with the best staff anywhere!!!!
Everyone was very nice & helpful! Great experience from start to finish!!
Was disappointed with first visit since the office had made two appointments for our first visit, one with the dentist than another for cleaning. However when my wife arrived they could only find the first appointment, so my wife had to make another for a week later to get the cleaning done. After returning home, I called again to find out why there was a mix up, and was told that the person failed to check another screen and that she did have two appointments scheduled for that day. This after having confirmed our times three days prior to our visit, poor office skills.
From the instant you walk in its like another home
Dr. Johnston is the best!
Excellent service!
Very personable, professional, and polite.
As always, couldnt be better!
Friendly smile along with service. See you in a few weeks
Amazing
Very good