Rusty and his guys replaced a seal and a bearing on my truck! Had it done in about a day and a half between all the other cars they had going one. Quoted me a fair price in my opinion, ended up being a little cheaper than expected. Was honest about what I needed to do and didn’t try to sell me on anything else!

I called Chapmans last Friday about a problem with the steering on my 2005 Chevy Trailblazer. I called them because my ex-husband does business with them, and he recommended them. I told them this at the beginning of the phone call - that my ex-husband had recommended them.They did not have an opening for Friday, so I asked if I might make an appointment. The guy told me to bring it in Monday and they would see if they could get me in. He didnt ask my name or anything, but told me to put my information and the keys under the door of the first bay. He was very impatient, and did not convey any interest in helping me or doing business with me. We were disconnected once during the call, and when I called back he said yeah, you need to stand still.I dont know if I was treated the way I was because I was a woman, or maybe my car is too old, or why he was unfriendly and rude to me. Anyway, it turned out that my problem was because I had accidentally put the car in four wheel high, so I didnt have to take it in there.I was relieved, and Im definitely going to find somewhere else because I did not have a positive impression from this phone call.

Gave my grandmother the run around and a laundry list of things wrong with her truck when it was a simple belt fix. Not what I would expect from a city of character shop!!

Rusty is the guy I go to when I cant figure something out on a vehicle. I would trust him with anything, and I recommend him constantly to everyone.

A very shady and unprofessional business! DO NOT TRUST! Told us how much it was going to cost and without getting informed the price was much more then what they said originally ! We definitely DO NOT recommend this business! Please do not go here ! He will tell you a price just to get your vehicle in the door and when they call to tell you your vehicle is ready that’s when he will say oh by the way it’s this much more bs! Unbelievable!

Easy to work with and reasonably priced. Will definitely use them again.

Fixed up our classic car. New Radiator and alternator. Very nice and Didnt rip us off. Will definitely go back.

Very helpful and knowledgeable.

I was having some engine noise and I needed a shop to replace my engine under warranty. I stopped by one day to inquire about the possibility of having Chapmans replace my engine. No problem they said, they replaced engines all the time. So, I said ok, and I set up the details. Took my truck and they replaced the engine and I had them replace my power steering pump.Once it was ready, I picked my truck up and drove home, about a half a mile. Later on that afternoon my son and I went to the grocery store which is about 1 mile. On our way back, sitting at the stop light, We heard a noise start happening. Like when the flywheel is cracked. The next week, I took it back and they said they would look at it.Surprise, surprise, surprise, the mechanic traced the noise to the transmission. What, you have got to be kidding. My transmission is less than a year old and was not making any noises when I brought it in. Still the mechanic says the noise is coming from the transmission. I drove the truck for a few weeks hoping the noise would go away, but it didnt.Last week, I took my truck back to Chapmans for another look. One week later, I have to call to inquire about my truck. People, if you expect to receive updates on the progress of your car repair, do not bring it here. They will not update you!Well, as you can see, and as you would expect, the mechanic still claims the noise is coming from the transmission. For crying out loud, Did I say anything about my transmission making noise!? No! Did I ask you to check my transmission because I was having trouble with it!? No! Exactly!But, now I have a new engine that is causing my transmission to make a noise that I have never heard before. With a mechanic who refuses to correct the problem and just wants to blame the transmission.This must be an automotive tactic to make more money, because this is the second time this has happened to me with this truck.I am loyal to a good mechanic who treats you well and actually cares about the job they are doing. After this experience, I must say, that I will no longer bring my vehicles back to Chapman Automotive and Im going to tell everyone about my experience!

I just wanted to start this over. Anyone that had read my review could see I was angry about what happened dealing with Chapmans. I had my car taken there after being recommended. I wasnt able to get my keys to them right away. But after I did I never heard back. When I did call, I was told they hadnt been able to work on it. That was no big deal. I expected it to be dead, but didnt know for sure, and was just going to try to sell it to get what little out of it I could if it was. I kept my insurance specifically so I could have the car towed from there, and only had had the car 3 days since I got the insurance before it died. I wasnt able to find someone or where to sell it to as quick as I hoped. I waited on someone who never came thru, but I had asked if leaving my car there was ok. I said I didnt know how long it would be. I hoped soon, but had no idea. When they said it was ok, I gave my name and number, and had told them to call me if it became an issue. I didnt know at the time if my insurance would pick it up free, but kept it bc I wasnt sure. Eventually, finding out they would. I never heard from chapmans. I checked my phone everyday, and messages, knowing it was taking longer than expected. But never hearing from chapmans and never being there, since I had been taken home when it broke down, and the tower picked it up to take to chapmans. So I just assumed since I had gave my name and number and was told it wasnt an issue that it would be safe. Then to find out, bc of an issue at the title place, the information was sent to my uncle, which came a week on thanksgiving after finding out it had been towed a week before. Finding out that it now was going to cost more to get it out than Id of made off it in the first place. I never was informed and neither was my uncle who sold it to me until it was too late. Chapmans surely never called to inform me. He says I said two days, and thats just flat out false. I cant speak to how good a mechanics they are at chapmans, for all I know, they could be great. But they never called me to tell me anything about my car when it was being fixed, or didnt even start until I called. Then when I find out its condition, and they say that leaving it there was ok, and if it wasnt theyd call. Thats just to me shows lack of caring. I mean, all Im saying...is one phone call, and I wouldnt of lost my car. Maybe going to chapmans would be a good choice for you, but they simply didnt care enough about me to care if I lost my car or not. It just mostly kills me that I lost my car, bc someone couldve bother to pick up a phone.

Rusty is an awesome mechanic and straight shooter. Hes the only person I would even think of bringing my vehicles to. I have used him for many years and would HIGHLY recommend Chapman Automotive to anyone!

Rusty is honest and reliable, diagnosed my cars problem to be the BCM, got it installed and programmed saving me $200 or more above what the dealer would charge.

Chapmans fixed an issue with my cars ignition properly that an other shop could not. I would use no one but this shop to service my car.

They did good work, finished when they said they would, and fair price. Our A/C is working, tires rotated and fixed the emergency brake. Very happy with the work.

I was moving my son into college, and my brake line rusted through and I lost all the fluid and had minimal brakes. I had my car towed to Chapmans Auto and Rusty and another gentleman took care of the car. I was 400 miles from home and they stayed after hours and made everything right for me at a very fair price!! Thanks. I would highly recommend.

Rusty and his mechanics have always kept our older cars running great! He takes the time to explain whats being done and has always completed the work in a timely manner at a fair price. I definitely recommend Chapman Automotive if you need a good honest mechanic.

Prompt and polite service. Was very happy with the service!!

Fixed up my old Honda with a an oil leak for a great price and fast. Always good service wut a smile. Even have me a ride home so I didnt have to wait.

Fair Prices, great work best customer service.

Fixed my car within the day...finished after hours, but since he assured me it would be done that day...they stayed to finish it. Nice, knowledgeable, and reasonable.

Honest straight forward. I would recommend Chapman

Ill never take my vehicles anywhere else. These guys are top notch!I called every mechanic my friends referred me to only to be told it would be days to a week before they could look at my only means of transportation. Google brought up Chapmans Automotive in Owasso and when I explained my situation to the gentleman on the phone he told me to bring it down now and hed not only look at it today, but he also offered to bring me back home without knowing where I lived. Now THATS 5 STAR CUSTOMER SERVICE!Only after arriving did I learn that the guy on the phone and my new found chauffeur was also the owner, Rusty Noahr.Rusty called me within a few hours with a quote and answered every question I had. He went so far as to break things down for me so I could understand exactly why it cost what it did.I have absolutely no doubt hell have a customer for life in me and if youre in the market for a mechanic who is fast, honest and provides quality workmanship, you need not look any further. Call Chapmans. Theyll take care of you like family.

Rusty and scott are amazing at what they do. very honest and fair. best shop in owasso

Reasonable and friendly

Car needed a transmission flush and sensor replaced. Picked up car. Within a mile the transmission blew! Popped the hood and a hose was not attached. Was told “it happens after work like this” and the hose pops off. They would fix it at my cost. Apparently you have to pay to fix their mistake, or not really a mistake but a guarantee they would have to do more work. Shady. Never again.

Very nice people. I would recommend them.

Finally a place that will treat you right go give Rusty a shot.

Took care of my front end alignments!