Looked all over town to find a jeweler who could address what I though was an easy watch issue. The last recommened I try KC Watch. Not only were they easy to deal with they had it done in no time flat and at a quarter of the prices I was quoted elsewhere. They are a 30 min drive from me, but you can bet Ill be seeing them for any further Watch needs.
Great experience here!!I wanted to surprise my husband with a watch. They let me take my time, were very knowledgeable, and didnt rush me.They also let my husband come back & exchange the watch I picked out for one he preferred even more.Really glad I found this place & bought locally. They even gift wrapped his watch for me.
I needed a new watch battery. The staff here is friendly & efficient. The store is easily located, clean and pleasant . The cost is reasonable. I had dealings with another watch store locally. This one is the best. They have earned me as a customer for life.
Fast, friendly service for battery replacement, under $9, plus other services (remove 2 links in metal band $6 amazing).
First of all I rarely bother to post a review. I only do it when I feel the service was above and beyond. KC Watch has fantastic, professional service. I have been in the market for a now-discontinued Omega Speedmaster Reduced for a while and considered rolling the dice with an online seller. I found a listing by KC Watch for the Ref I was looking for and was surprised to actually find one locally that I could inspect and try on before buying. The price was very fair for the condition which is to say near-mint. Zach was incredibly patient and took the time to correctly fit the watch to me even after I hemmed and hawed over how many links and the micro-adjustment. Before delivery they took the time to send me professional photographs of the watch including the movement with the caseback removed for my records. They included an appraisal for my insurance company and a complimentary watch box. Im absolutely thrilled with my new Speedy and I have no regrets working with KC Watch. I might also add that they have serviced a couple other lesser watches for me either for free or for pennies which made me feel good about making a bigger purchase. This is going to be the watch I wear for my wedding in March and needless to say Im just grinning ear to ear!
They are always wonderful. Always great prices for any kind of service on the watch.
I use this shop for watch repair for about 20 years. Best service and fair prices. I highly recommend this place.
Great little business. Very easy and convenient for watch battery changes and advice on the various watches in my collection.
My mom recommended this place after having a fantastic experience! I needed a watched resized and I had that done in less than 10 minutes. Very nice location, awesome store - very clean! Attention was great, they were super kind and friendly. He took my watch right away and got it done. Price was incredible. Will definitely be back for any watch needs! Happy to support a family business. Highly recommended.
Very quickly adjusted my watch band. Cost was reasonable as well.
Honest, quality workmanship and greatest, friendly staff. Definitely a must visit place if youre in need of a new watch or if you need to replace or fix an older heirloom watch, they will make it right. Love KC W
Went in for a battery replacement. I was 2nd in line and spent less than 5 minutes in the store. Replaced the battery and set the time and date for less than 10 bucks!
Good service and fair price
I needed a battery for my beloved watch. They took care of it in a matter of minutes. The big box jewelry store I called gave me the run around. I walked into KC Watch, handed them my timepiece, and was out in less than 5 minutes. I will go there EVERY SINGLE TIME from now on!
Excellent customer service. I wouldnt hesitate to refer someone to KC Watch. Very nice folks on staff.
Jim and the staff at KC Watch are phenomenal! After having a string of bad luck with local watchmakers in the Denver area, I followed the recommendation of a friend and used KC to service one of my watches. They won me over with their knowledge, professionalism, attention to detail, and fair pricing. I highly recommend them for all your watch needs.
I took a 58 year old watch that belonged to my late mother in law to have it repaired they told me it would be 2 weeks.They had it done within the time frame and when I picked it up it had cleaned and it looked brand new. I would highly recommend this shop
Battery replacement for a Tag Heuer. Couldnt have been there longer than 3 minutes. Amazing! Highly recommend.
These guys do very good work. They have a nice selection of watch bands including some handmade ones.I dropped off my Omega Tuning Fork to see if they could get it to work. They have a tuning fork guy who did the work (not in house) and he did a fantastic job of getting my classic Omega going again for a very reasonable cost. It keeps perfect time now.Great work - thanks!
Great service and wonderful staff, KC Watch is my go to spot for all my watch needs!
Just needed a battery replacement. Service was very fast and staff was friendly!
Nothing but the best. Been going there for years. Always left with mission complete.
Great customer service always take my watches there
Ive used these guys multiple times to take out links in a watch, replaced a few batteries, and most recently a new watch band for a Luminox that looks great. I dont mind paying a bit more than what I could on eBay or Amazon simply because I know theyre customer service is great and the repair/installation will be perfect. Thanks again fellas for the watch band recommendations and also for pressure testing my Nautica watch to find the potential bad gaskets.
A+ service. My wife’s Bullova hasn’t run in 20 years and they brought it back to life in five minutes. Fixed a watched band on my Seiko and replaced a band on another. Great prices too.
What great service. Thanks guys!
Needed a few links removed, but I didn’t know where to go. I found them on google and couldn’t have been happier. In and out quickly at a reasonable price. Very pleased.
As a self-proclaimed watch guy, KC Watch is my go-to watch store. They have a good selection of both fashion watches (e.g. Fossil), as well as enthusiast brands.Recently, I had brought in my late grandfathers Omega Seamaster from 1949 (CK 2577). The crystal was scratched and cracked, the movement was not functioning, and it really just needed some TLC. They had a repair estimate within a week, and after another 4 weeks, I received the watch back in spectacular condition. The movement now works like a dream, all while keeping the vintage aesthetic of one of the first Seamaster models.I would 100% recommend KC Watch for anything watch related: from a Quartz movement battery replacement, to purchasing an expensive timepiece, to repairing a watch from 70 years ago.
Super helpful, excellent prices
Even though it was busy (a good sign) they were able to help all of us in a timely manner. Ill definitely be going back for more of my watch services.
Took a couple links out of a watch for me. Very friendly and fast! Thanks!!
I went into this place at the recommendation of another jeweler in Overland Park. My need was simple, just taking a couple of links out of a metal watch band. This place is clean and well organized and run. During these hard times their staff all wore masks and they gently made sure the customers were maintaining social distance. They took out the links I asked for in about 5 minutes and charged very, very fairly. When I discovered the watch was still slightly loose and returned a day later they took out the last link needed, again in just a couple of minutes and told me no charge. I did not know this place existed but if I find I like wearing one of those kind of big metal watches (time will tell on that) I am going back there to make my higher end big watch purchase. I could not have been more pleased and impressed with this fine business operation.
Great service, friendly staff
Always a pleasure going in here !
I called KC watch to see if they could help mod my Seiko Samurai. Every watch shop in my area refused the work due to warranty issues. Seiko modding is a very common practice and KC Watch helped make my Seiko look the way I wanted it to. I told Zach that I didn’t care if it would no longer be under warranty or be water tight down to 200 meters. He assured me they could do the work and would still pressure test and make sure it could still be used as a dive watch, even though I wouldn’t be using it for that, as seiko intends for some of their watches. Zach was super helpful and their staff knows their stuff. They quoted me 5-8 days on the work (new crystal, bezel and bezel insert. It was shipped to them Thursday and I got a call Saturday that it was done, back on my doorstep on Monday... super fast. And they pressure tested my watch and regulated it. It came out exactly how I wanted it to and I would recommend them to anybody.
Kind, patient, and able to resize my metal bracelet, change batteries, and reset hands. They have a nice stock of watches for sale that I’ve only seen online before. I will definitely return and recommend to my friends.
Love this place
5 watch batterys replaced under 5 minutes. Great service
It is hard to say any bad words about the establishment. Their goal is providing good service. I can say after visiting there with three different occasions, I have always come away happy. And this is from a person who owns over 125 watches, and change my own batteries when possible.
Great place. Very nice people. Took care of my Invicta watches
Awesome little place. Great price to remove a couple links out of my band.
Good folks working here. Very helpful.
This store is amazing! I walked in with a specialty watch and they were able to change the battery while I waited and had a huge selection of watch bands too! In fact, theyre ordering me a couple at about 1/3 the price of a manufacturers band! They were very nice, knowledgeable and fast!. Cant wait to see the new bands.
Exceptional quality of work combined with the absolute best customer service you will ever encounter. Took a watch in to replace the bezel and they also fixed the noisy band without even being asked (or charging for it).
Friendly and very helpful service. Stopped by for a watch band for my Seiko Dive watch. They fitted a very fine looking watch band to my wrist for a perfect fit. Thanks, KC WATCH!
The best watch place in Kansas City.
Fast and reasonable. Great place
KC Watch is an awesome resource for watch repair and knowledge in the KC Metro! I have used them to service mechanical watches as well as just asking questions about watches. They have always been super helpful even when I dont end up purchasing anything. Highly recommended!
This place is great! Put a new movement in a watch I had originally sent to the repair facility the manufacturer specified, the recommended repair shop didn’t fix it after charging over $100 and KC Watch did it in a week for an incredibly reasonable price. Prices on batteries are excellent as well. This place is a bit out of my way but with the excellent customer service and great prices I will never go anywhere else.
Great customer service everytime Ive come here. Whether they replaced a crystal or took out links or helped me multiple times with my citizen watch. KC Watch will always be my go-to watch store.
I was certainly pleased with the service I received! KC watch has repaired two of my watches. Considering how busy they are around the holidays, it didnt take all that long to replace links and a battery. I feel that the pricing of repairs is very fair. The staff were all helpful and courteous. Beats the Hell out of going to the mall!
I go here for all my watch needs. They are friendly, knowledgeable, and can usually fix most problems right then and there in their shop. Ive done everything from taking watches in to get batteries, to getting links removed. My good watch is from Cartier so I dont just let anyone deal with it. Their prices are reasonable. Their location is convenient. I highly recommend.
Friendly people very good pricing on repairs, batteries, whatever you need. Also have repaired my Rolex and Tag Heuer watches. Service is also fast and you get estimate before repairs are done. Highly recommended and have sent many referrals.
I brought in my Tag Heuer to be refinished about a week ago or so, and cannot leave a more glowing review. They go above and beyond in service, Jim made my watch look like new, and trust me it was pretty beat up. They even changed the battery on my Omega while I waited! Absolutely recommend this place for any of your time piece needs. I will be back!
Excellent service and very affordable to change watch batteries. I was in and out in minutes. Will start going here for all watch issues from now on.
Gem of a store! Always very friendly and courteous staff. They do most minor repairs and battery changes within minutes of walking in the door - and for great low prices. They recently even helped me change a watch band, and didnt charge me a thing. Unheard of service in this day and age! While I was in the store I learned they do lifetime battery replacement on watches sold in store. Guess I know where to buy my next watch! Local. Friendly. Affordable. Knowledgeable. All around great business.
Outstanding customer service! Thank you!!
Awesome service! Got my watch Battery changed quickly for just over $8. Would come again!
I am one hundred percent satisfied with my experience at K C Watch. They were able to give me a quote and estimated time on the repair of my watch upon dropping it off. The watch I brought to have fixed has significant sentimental value. They went above and beyond by reattaching the brand letters on the face of the watch that came loose over time. I will be returning to do business here.
Awesome service! They know watches!
Very friendly helpful people, one of the few Seiko authorized dealers that will order parts and service your watch.
This place is great. Not only is it affordable, but their staff is knowledgable and very friendly. I want to thank the person who fixed the watch I brought in, they did an excellent job and went above and beyond to make sure my needs were met. Thank you!!!
Always a Pleasant experience, and hasnt changed in all the years Ive been going there (many). Fast, and Friendly service, even when they are busy. Wonderful to have a place like this where you can leave your timepiece if it needs repair, and have full confidence it will be taken care of perfectly. Lots of Knowledge here, dont be afraid to ask...I would trust NO Other. My GO To, place....
This is the only place to go to have your watch fixed if its a digital. I think they do other styles of watches but you would just have to go in and check. Ive been using them for many many years and have never been disappointed. Definitely a first-class operation.
Great place to get a NEW BATTERY for your watch. Quality watches and wrist bands. Very Kind and Knowledgeable Employees.
This guys replaced the glass on my watch. Did a great job, reasonably priced, quick and friendly service! Family owned business -
Broken watch? Dont want to buy a new one? Take it to KC watch! Ive had 2 of my fixed here and so great full for the work they did! Very friendly and very reasonable!
They have a good selection of watches at great prices. They serviced two watches of my watches and did it at a great price. I highly recommend them.
Very helpful guys working there. They were able to get me fixed up quickly and at a VERY competitive price. Thanks, KC Watch!
Best customer service ever! They know what they are doing and wont overcharge you. Very professional people, hands down best watch place to take your watch for service.
Did a great job replacing the crystal and bezel ring on my Seiko Sea Oyster. Fast turn around and great communication. Would use their services again.
Have been their many times. The fact that I return over and over is testament on itself. They are always fast courteous and very helpful.
One of the few places left that will replace batteries and resize bands for watches, even if you didn’t purchase the watch from them! And the customer service is terrific!
Polite, professional, affordable and quick service. They were able to do two battery replacements, a repair and a resizing for a cost comparable to what a competitor was charging for a single replacement only and within minutes, instead of weeks. Very pleased with my experience and would recommend it for anyone seeking to have the watch serviced.
This company really knows about watches. You can depend on their expertise.
They have helped me with various things on my watches, and are always done very well, and they are always friendly. This place is the best. After visiting this place multiple times now they still continue to impress me with their work, their kindness and professional nature. I wouldnt trust my watches in anyones hands but theirs. This place is simply the best in my opinion.
This is the best watch shop EVER! They are so professional and the nicest people in the world! I will recommend them to everyone I know that needs watch repair or wants to purchase a new watch.
I wasnt to happy with them this time. I have used them for a few years with no trouble but I took my $3000.00 watch in for a battery replacement and they did not seal the back in airtight. I even asked if they did. I was told yes and that makes it worse because the gentleman lied. I travel 2 and a half hours to Kansas just to us them. It makes me sad.
I recently damaged my watch and went to Glitters in Leawood to repair the watchband. Not the first time this store would not help me. I went to KC Watch and was immediately helped to repair the watchband in just a few minutes. No charge. I regularly do business with this store and highly recommend them to everyone!
Cannot say enough. Courteous, extremely skilled and honest. $20k watch or $20, they handle both with extreme care and professionalism.
Convenient location in a strip shopping center. Knowledgeable pleasant staff. Repair service on site.
I am also a happy customer. They are quick, reasonable, and honest. They can repair almost anything and have the industrious, can- do spirit. You will want them on your team. Excellent small business that is getting discovered very rapidly.
Great small shop. Replaced my watch battery quickly. Good service and fast.
Amazing service and price! 9 watch batteries changed in about 10 minutes. Came all the way from Nebraska.
Came in with an cool old Seiko and a lot of questions. Received the best customer service one could possibly expect. I cannot recommend this place highly enough.
Incredible customer service. I have taken multiple high end timepieces in for estimates, appraisals, and repairs, and he has frequently done appraisals for free and minor repairs for extremely reasonable costs. Customer service is outstanding and I will continue to use KC watch for any watch needs.
Needed a new battery for my watch. I was in the store no less than 5 minutes total, they replaced the battery and set it for me. Great service!
Best place in town to get quick watch repair done. Also has a nice selection of good quality watches.
Extremely helpful. Great selection. Stayed open late to help my husband and I. We will come back for all our timepiece needs.
I have 3 watches that needed to fixed. 2 needs a new battery and the other one just needs a link to be reduced. The guy just did all of it in under 10 minutes.Quick and professional service! Highly recommend.
Have been here multiple times for watch help. Excellent knowledge and help! This is a must stop for watch repair.
Buy a watch from these guys - even if they dont have it, order it from them. Excellent service, excellent people.. Whoever does their hiring should get a gold star. These people rock. I go OUT OF MY WAY to come to this store, because theyre that good.
Went in to have some links added to my watchband. I was greeted immediately. The girl was very helpful and immediately began working. I had my watch back within 5 minutes and all for less than $7. Highly recommend.
Great store. Family business. Awesome service. Only place I do business.
I took three vintage watches in for restoration and repair. Great friendly staff. Very professional and honest. Estimate was spot on. No hidden charges or surprises. Excellent restoration on my 1984 seiko divers watch.
These guys have helped us for years. Never a long wait, great advice, great watches and also battery replacement! Oh and watch band sizing!
Amazing place! Great costumer service! Excellent experience!