Went here based on reviews. Not disappointed! Great place!
Staff is extremely service-orientated and thorough. Good communication with explaining issues and backing it up with photos, along with recommendations
Honest Mechanic. True to his word. And never over prices. If anything always trying to make sure you get the best deal.
Great service. Friendly, knowledgeable, very fair pricing. They arent out to sell you services you dont need. The best of what you want in a hometown mechanic IMO
We have a 1 Ton Van that is critical to our business. Had an issue with it and took it to Roberts for service. Nothing with this van is ever cheap, so I was thinking this is going to be expensive. Well, the staff is incredibly knowledgeable and fixed a cylinder that was not firing. Could have taken me to the cleaners, but was very honest about what the fix is and saved me thousands. All my business and personal vehicles will be going to Roberts from now on!
Honest, fair, and efficient. Best place to take your car in Oswego.
They couldnt help my problem but they were definitely nice enough to take a look! Super friendly, nice waiting area... Pretty sure you cant go wrong using these guys! Ill use them once I get my new car... Which apparently Im going to need.
Great work! Wonderful people!
Good work at good prices. Nice people, and they explained the issues well.
Best auto repair business by far!!!
Great service and honesty.
We have had both cars in to Roberts several times over the years for different services including brakes, brake flushing, transmission drain/refill, spark plugs, etc. We have been very satisfied with their work. They always effectively communicate the issue(s) before any work is performed (with an estimate). All staff members are courteous and knowledgeable. Car parts are top tier (high quality). I will take my cars to Roberts over the dealer any day of the week.
This place is top notch!!! Leave Bartels, and whoever may be doing your car care!!! Im pretty handy and can handle quite a bit but when its over my ability this is where I go!! These guys are fair and good mechanics, no BS here...
Always professional and courteous customer service. Will always provide detailed information of any issues found without the pushiness or making you feel like theyre trying to make a sale.
ALWAYS friendly service. Have been a customer for over 15 years.
Great family repair center. Reliable, honest and great prices. Not a long wait to get your car in either
Nice small auto shop Reasonable prices and a guy you can trust.My whole family goes there. Its a shop you dont have to worry about nicks and scratches and dents in your car that werent there before you brought it in there. Very careful with your vehicle for those people who care.
I brought my vehicle to Roberts Auto Service on a last minute request due to a possible transmission issue. Tim checked my vehicle out quickly and confirmed my worst fears of a blown transmission but took the time on numerous occasions to talk to me about my options and help in any way. Being from St Charles I normally took my car to a shop in Geneva as it is hard to find a trustworthy shop. However, after my experience with Tim and Roberts Auto, this will be the place I take my vehicles to and will recommend anyone else do so as well. Honest and hardworking shop, thankful for that.
Roberts Auto is awesome. Tim is a mechanic you can trust. Highly recommend!
I always bring my vehicles to Roberts. Tim is HONEST with me and that is something I rarely find especially being a woman. He repairs what needs to be done for a fair and reasonable rate. They are prompt and do an excellent job. Not only are they professional but personable as well!! I highly recommend having your services done here!!
Great service.
We had several issues with our car, all dealt with successfully, will definitely return here for future work and would not hesitate to recommend to others.
No shenanigans. Always honest and fairly priced. I trust them completely.
They get the job done quick, theyre nice, and they dont charge a lot.
Tim knows his stuff! He is honest and trustworthy and frankly that’s hard to come by! After a lengthy ordeal with CarMax until my warranty ran out and they couldn’t help me... (surprise, surprise) Tim was able to diagnose and fix a fuel injector and got my Edge running like new. We also had our Charger recently towed here and he knew what was wrong immediately. I would tell anyone to come here with their car troubles. Thanks Tim!
Tim and his staff were wonderful! Great service, found the issue with my car, and repaired it in a day. Honest and knowledgeable auto shop. Highly recommend!
Mr. Robert was so kind and the work was great!! So happy everything was done same day and done well.We will always take our cars herea
Tim has excellent customer service. Twice in the last 3 months he has worked us into his busy schedule. A family member had an emergency with the car and he had it fixed in a day. We have found our new auto repair shop.
I have been going here for quite some time. They have taken care of my car as well as other vehicles of my family members. They are trustworthy, honest, and respectful. I highly recommend to go see them for your vehicle!
The Roberts Family is recognized for their integrity and community involvement. Tim and his employee are quick. They also have excellent coffee and a nice selection of current articles in several magazines.
Very good service. Staff take the time to explain everything. Jobs done. I recommend this place!
Mr Robert and his staff are awesome and honest people! Oil change was done quickly. Everyone should stop by
My daughter’s car broke down on way to get it diagnosed so we had it towed to Robert’s Auto. They said it was something with the rocker arm bolt which would require taking the engine completely apart. Minimum would be $1200 maximum $4000. Needless to say, my 17 yo didn’t have that kind of money for her 2002 Malibu. My dad tightened the rocker arm bolt for free (which did not require the engine being taken completely apart). I will never recommend Robert’s Auto!!!!
Tim is an honest person that is willing to help in anyway he can. I would highly recommend him for his honestly, accuracy and reasonable cost.
Best place ever. Honest, reasonable and friendly. Thanks Tim!
Reputable business, quality service! Honest and trustworthy!
Very reasonable prices and turn around. I will be taking my vehicles there.
Tim is honest and trustworthy. I will be back again.
Have always had a great honest experience with Roberts.
Excellent
Skilled and honest