They did my alignment and charged me more cuz my truck has a leveling kit just adjusted the toe and charged my more for it for starters then i ask them y didnt they adjust my camber and carlito said your bushings are bad send his tech to get fotos and wouldnt show me where the problem was. i been a mechanic for many years i just couldnt do it the alignment myself they didnt know im a mechanic so they thought they can lie to me like they do to most of there ppl
Fast and hard workers. Thanks for the tires.
Seriously, never had an issue going here, its staff is efficient and attentive, seemingly honest and upfront. Only reason I do not give it a 5 is lack of inventory, which is only an inconvenience, its not like it is done on purpose. They are fast, prices are competitive for sure. Recommended definitely if you need 1-2 replacement tires or a reserve exchange, not sure about a whole new set situation, never had to do that but I know they offer full services, like balancing and rotation.
Easy to get into parking lot. Waited 1 hour with no appointment (2 tires and alignment).Friendly, bi lingual (spanish and english), helpful.Small room to wait in. Good work. Would use their services again.
The #1 tire place in Orlando FL.... 100% recommended
Had an amazing experience at Carlitos tires. Staff was very upfront, helpful, and friendly. amazing prices. Very reasonable and very honest staff. Also Very fast at getting my car fixed. Definitely will continue coming here for any other work that I need done with my car.
Would have giving it 5 stars here why, brought 4 tires and had wheel alignment done . All the tires had different air pressure on each of them 43-47 in the front and 33-39 on the rear tires. front was to stiff rough ride .easy fix but they didnt check before I left and I didnt ride long before noticing it .wheel alignment was done a little to fast for me. giving it time Ill know if it was done correctly, all in all carlitos are hard working people and very respectful, i would recommend there shop and will do business with them again just this time DOUBLE CHECK THE TIRES PRESSURE!!!! It make a difference in the Ride
Been going to carlitos for my tires and alignments for many years. I continue to go there for the personalized service. Prices are always fair and competitive. Ive had many lowered cars and they are able to align it with the rack they have.
Fast and wonderful service.
I think I am using Carlitos tire more than 8 to 10 years. Always they treated me with respect. Their assessments and cuote are reliable and the best. I feel very confident about their jobs in my car.
These guys were up front and honest. My 2013 Ford Fiesta had a lower control arm ball joint separate from the arm. It is a one piece part. They had to get the part, and bring to the shop. There was 45 minutes left before they closed, and were able to get the part, and replace it. They gave me a fair and reasonable price, and were able to get my car fixed before their shop closed. They seriously helped me out in a pinch. Carlos the owner, was great to work with. I love supporting local businesses, and I would recommend anyone to go to Carlitos.
Needed a patch on a tire and the change of a spare. I arrived at 4:30 to a full house at the garage. I didnt think theyd fit me in but regardless of how busy they were, I was in and out in less than 30 minutes. Super reasonable!
Esoeee @3.14covers Carlito is the man
Always a pleasure. My only tire/brake/coolant flush and fill shop since I started driving 5 years ago.
Always fast and fair with pricing and work. Great place.
I got my front brakes done and they were cheaper then other places that I checked. My family and I have gone there for years and never had any complaints.
Cheap repair at first and learned my lesson today. Repair in 2018 to remove and replace both of my rear struts as they were in bad shape. Bought aftermarket struts and had them replaced at this shop. Little over two years later, leaking right rear strut found by the dealership. Took car back after an email that claimed 30 month warranty on labor. Was told it was a 6 month warranty on labor and that the part had a 2 year warranty. Website manufacturer claims limited lifetime. Told the mechanic, thanks but no thanks and left the shop. Not 10 minutes after I left did I get an email clarification that not only was the warranty on labor 3 not 30 months but that the warranty was 1 year on the part. What an absolute joke. Cannot in good faith recommend this place.
Couldnt find anyone to help with my wire wheel that requires a tube insert. Not only did they have no issues taking care of it but they took me in immediately and had me back on the road in no time. Great service and more than fair pricing. Highly recommend!
You go in with an issue and leave with peace of mind. All of this in a timely manner ✌
Excellent service thank carlitos
Took care of my car right away .Honest and upfront. Quick service !!
Very professional, good prices
Been a customer for many years, good service at fair price
Excellent service. They installed tires on my 3piece work wheels. Do an excellent job with no issues. Most places wont touch expensive wheels.
Carlitos have great prices and get straight to the point. They tell you whats wrong and how to fix it before they actually start anything. Which some place dont do until after they have already started. Will continue to bring my cars here and recommend people here!
Customer service was amazing they were very nice so far i would recommend this place i just got work done yesterday so i will leave another review in a few months very good prices thank you so much
Very good service, 🙂
Priced right. Fast service, and great customer service
Fair prices. Professional. Quick. Kind. Will definitely be going back for ANY further needs.
Clean and professional place for a small business of this type. They were able to handle a situation I had that the chain stores and dealer would not. Service was quick and price was better than the chain stores. My only complaint was not sure I felt a warm vibe towards me. Id probably still go back though.
Was referred over to Carlitos to have my new wheels mounted for my truck using my current tires. Im pretty weary about most places, especially with high end wheels, because my last set were scratched to hell after I took them to another tire shop.I was more than impressed after I saw the wheels mounted, and they didnt even look like a hand was placed on them. Thank you guys for the attention to detail and for making sure my wheels came out unscathed and spotless. Will be back!
All I can say is I known carlos for about 10+years I remember being a lil boy cutting the grass to his shop with my pop. Always always packed 2weeks ago went and still full. Dont gotta say anything else if hes been at that same location 15years+. I recommend everyone there. You will b super 😁
Took my car to replace a tire . Got it back with tire sensor not working . Ask them to look at it . They say there is no guarentee once i leave . Another customer in shop complaining and they were so rude to her . They are rude and agressive . wouldnt step foot in shop .
Horrible experience. Rude and condescending. I did not feel appreciated as a customer. I was told I had to wait 3 hours for tires to be delivered. Really? That turned out to be a little over one hour, including the time I was waiting when my car was finished already! Interesting right? Maybe they had other cars they wanted to take care of first.....But check this out! I had to bring the car right back because it was pulling worse than when I dropped it off. I thought it was common sense in a front wheel drive car to put the new tires in the front. Guess not. All this guy said was I can put the new tires in the front for you. Unbelievable. I felt like an inconvenience. Never going back. Apparently they are ballin and dont have to worry about customer service.
Price of service regular
Excellent service, great price, quick service!
I know Carlitos for over 29 years. A young and successful man. We go there to get our tires and alignment for our vehicles and always find great prices and excellent service.
They always have the best price and are super fast
I got my Toyota Sequoia tires here and the service was great, fast and good price. Definitely recommend.
Carlos and his team are there to work and get you up and going as quickly as possible. They have worked on all my cars for years and I have trusted them with everything from expensive wheels and cars to daily drivers/ work vehicles, he’s and his staff are trained to handle it all and will take care of you also.
Got a great quote on my tires and they got me in and out in an hour and a half. Highly recommend them.
My experience was totally unfair!!! After, less than a week I had a tire from them that wont stop deflating!!! They give me a bad tire worse than the one I asked them to repy!!!
In and out first thing in the morning. Did a rotation and alignment.
Thank you for helping me with my Kia Optima great service
Great and timely mechanics.
A friend suggested I come here. So glad I did! Great prices and quick service. I went in for a set of tires and while I was there, I asked about a dent in my bumper. They popped it out as a courtesy! Will defiantly be returning and suggesting them to my friends and family!
Been coming here for a year now. Great, personal service. Listened to my concerns, recommended tires that were inexpensive and said anything more would be more money for not enough benefit.
I’m motivated to write this review because I wanted to recognize this shop for going ABOVE AND BEYOND what’s required - something extremely rare in the automotive repair industry based on past experience.I had degraded tires and was scheduled to have all 4 tires replaced after work yesterday (12.03.2019) but could not get to the shop due to a flat. I called the owner (Carlito) and explained my predicament. He immediately dispatched staff (Alec) w/ equipment to help (4.6 miles away in peak traffic). The flat tire was beyond repair so he readied the spare but recommended and drove w/ me to Wawa and took charge of making sure it had the proper air pressure to ensure I arrived safely.Added to all that the tire prices were slightly better than Costco and I was treated professionally and courteously by all and the superb customer service is especially appreciated.Thank you.
Ive been coming to them for years and there always awesome.
Carlito is the man!
One of the best of the best tire shop I have been too Carlitos Tire shop is an amazing place to go. Highly recommend it. From Family to Friends. Amazing place and little cost.
Good prices. I was rushed for time and knew I shouldve went to a performance shop. They absolutely destroyed my expensive rims; I was prepared for a small scratch or two but couldnt believe the lack of consideration when a nice vehicle comes through. They even scratched around the lug nuts and the inside of the rim. I guess speed is all theyre concerned about. Theres a lot more they messed up that I didnt take pics of and I only had them replace two tires.Edit: Their response is completely false. Those rims have been on for 20 thousand miles and not one person said that I shouldnt change the tires at that time. You could have stopped at sorry, why would you go and make that up? Thats much more concerning than having one of your employees mess up.
Rims were not on time...cost me 2 days work..
They have no respect for td he costumers, yelling at the costumere,, not recimended at all.
As a single mother having constant car problems and being on a tight budget I thought the only thing I was able to afford were street mechanics. All those street mechanics did was lie and steal my money. It was a blessing hearing about Carlitos Tires. The staff was honest and affordable. All I did was ask God for help and he gave me the best and most affordable shop in Orlando. Every time I use my car I thank God and I ask God to bless Carlitos Tires and his staff. I recommend EVERY single mother or anyone who wants incredible and honest service at an affordable price to go to Carlitos Tires.
Our company always strives to be the best! Those not having a pleasurable experience has more to do than someone just not attending to them or their needs!! Weve been in business for more than 19 years and can proudly say, we are the most honest company out there! Leaving your last minute emergency doesnt constitute an emergency on our part!
Great work great price Im loyal to these guys
He is the best! God bless him.
Very efficient and timely service. No time to waste here, they get it done, quick & right. Price is just right! Ladies, if you are reading this, I guarantee that you will be treated very well and fairly! So, dont hesitate to walk in and get your car serviced, or purchase tires. They know what you need & make sure you are well attended. You will not be sorry when you come to Carlitos to service your car, purchase tires or just stop by to ask for help in getting something else done to your car. Dont hesitate, I gind them totally honest, fair and professionals. I recommend Carlotos because Ive had excellent results with their service!!
Great price on my service and fast! Very pleased
The guys at this shop did a very good alignment on my lowered 335i at a great price! I walked in and service was prompt and professional. Had my car done in less than a half hour. I took my car to another shop 4 times and they couldnt get the alignment right.... I will definitely recommend this shop to friends and family.
Simply a hidden gem in Orlando. If you need tires, alignment, simple mechanical work ie: suspensions, struts, tie rods, CV axles, brakes etc... prices cant be beat. Carlitos is not exactly friendly, he has a gruff no nonsense kinda vibe, but he is never rude. Funny signs in waiting room remind me of old school garages. Great place.
I am very disappointed to say that I had an upsetting experience here. In an effort to have my husband on the phone while it was explained what was wrong, the person at the front desk (which I assume is Carlos) wanted my husband to call him directly excluding me from the conversation. While I had my husband on speaker, the person walked away with my cell phone not allowing me to hear. I confronted him on how rude that was and he had no right to walk away with my phone. Instead of apologizing, he got belligerent saying he only speaks to one person. It was an unpleasant experience.It is very disappointing to say that people are not treated well here. Person at front desk (which I assume is Carlos) walks away in the middle of the conversation, doesnt clearly explain what might be wrong, makes it difficult to ask questions. Part of it is probably because he is busy, it still doesnt excuse it.I cant speak for the work because at the end he eventually said I didnt need any work done. I still dont know if thats the case or he said it because I confronted him.
Great tires and prices. Excellent quick service
Carlitos been goin for years and I always leave happy his tire prices makes it affordable so I can replace my four tires and Im talking about 18 inch size and low profiles tires love and appreciate them..
Ive used Carlitos tires for years and have always had a good experience with them. Their busy, so expect a wait. But there is a reason for that. I came in yesterday to get a tire for my Tacoma and a tire for my Tundra and Carlito also found an issue with a third tire. The one I came in to get replaced only had a nail in it so he patched it. Super honest. Highly recommended.
Great prices and service
They are the best, friendly professional and very affordable top quality products. I have personally used there services and always refer when tires and more needed. Our family will always trust there tires and services and very thankful for businesses that are a blessing, keep up the great work.Many blessings,Tony H
I brought a car to get checked out before making the purchase. I watched them take their time and check the car well, so well, that I was impressed by the attention they paid, and thus, I am writing this review! Great care and attentive to clients.
These guys are some of the most honest and trustworthy mechanics out there. Twice they saved me a bunch of money by fixing my issues that ended up being small while the dealer and other mechanics quoted expensive repairs. I would recommend them to anyone.
Great service affordable tires. been going to them for the past 8 years
Ive been to Carlitos once before and they are great. Attention to detail, excellent customer service.
Took my car to get aligned and I brought my girlfriend’s car which was leaking air from a tire and they found it and patched it up in no time. These guys are good, hands down.
I brought my grandmas 03 Prius to get an alignment. Before they did the job, they informed and showed me that my inner tie rod was bent. And that I had to fix that before I can get an alignment. They didn’t charge me for the time they spent to inspect the car. I appreciated they’re honesty. When I fix the car I’m coming back. Thanks
We were looking for a cheap price to rotate and balance our tires (were selling our car). The job was completed but we were over charged. When my husband complained, owner said rudely that the job was already done, so we paid. Never again!
A very busy shop, but that only speaks to the quality of the work they do. Every experience I have had at Carlitos has been a positive one; I have returned multiple times for additional work and will continue to refer to them and return there myself!
Good prices, and a great place to take new rims too for tire installation.
This place was amazing. Im new to Orlando and was recommended to them by my church. They worked with my schedule. They did excellent work and the price was way under the compitition. Great place with very hard working generous people.
Prices are good but job is horrible, did an alignment car was pulling to one side took it back. Waited for an hour, they inspect the car work on it quick. 3 months has pass by and my tires are wear out. Note all bushings, tie tods and lower ball joints were new before the alignment is not the car problem is the people that do the alignment. Carlitos please manage your employees.
Best customer service best prices and always honest hard work.
The only reason why I am giving three stars is because I went to get my tires done but have a broken bolt in the wheel and I have a 98 Mercedes unfortunately it needs to be torched out and they dont have a torch so if you have a problem like that most likely you would not be able to use their services otherwise theyre pretty good
Always professional, great customer services and love the prices.
Carlitos is always a solution. He is an expert. Highly recommended.
Hands down the best prices and honest service in town.
Great service, fantastic prices, awesome staff. Will be going here from now on!
Even if I get a response from this message doesnt justify experience. So apologies can be said but that exprience wont ever be replaced. Just like words taken with the wind. 1st impressions say it not 2nd time. Just use this as expriences to avoid other hiccups in future.
Great Shop to have work done on your car. I have been coming here for years and refer all my friends.
Great pricing!!!! Quick and quality service
Horrible customer service, lazy employees will never come back to this place.
Brought car in due to pulling to the right. Still pulling to the right after putting all 4 new tires. Left car at Carlitos tires for an alignment. When I came back for the car the Owner, Carlos himself tells me he could not align the car, did not know why and gave me some BS about the tires and still charged me full price for an alignment he could not do! I have purchased many tires here before but will never go back again and will not recommend this place to anyone! I should not have been charged for an alignment that was not done. He should at least try to align the car again or let another staff member try the alignment.
Fantastic experience. Went in to get my Nexen low profile tires replaced for my BMW 745. He ordered the tires for me on Thursday when I went in, and I figured it would be awhile since July 4th was Friday, but by Monday he had the tires, and earlier than he mentioned even. He told me about 1PM and he called me to come in around 10AM that morning. By 11:30AM tires were on, balance, alignment and so forth had been done and I was out the door by noon. :-)
Got my alignment done there for $65. Had to take my car back 2 times because they couldnt get job done right the first time. I will never go back!!! They took my money and I still need a car alignment.
Very honest people told me I only needed tires and not an alignment.
Very generous and helpful. My spare tire went flat and the wheel on it was dented. He hammered it out and put air in it for free. Thank you very much.
Great service. Best tire shop in the area!
Great Speedy Service. . I can always count on them 👌