The agent was so helpful in my many questions in booking a large family trip. Always patient and accommodating to my needs. The prices were also superior when I price checked. Highly recommend them!
DO NOT BOOK WITH THIS COMPANY!! I booked with Orlando Vacation June 2021. I have booked several times with them in the past but have always had to clean to properties when I arrive from things as simple as sweeping up trash to washing bedsheets. This last time I actually had to do all of that as well as CLEAN THE POOL. When I arrived I called customer service spoke with Jennifer and told her how the pool was cloudy, dirty drain was clogged and had hundreds of bugs she stated that I should just grab the net and clean it thats what the net is for. I wanted my kids to enjoy the pool because we dont have one back home so needless to say I did as she told me it took me 2 hours to clean it. We were unable to visit some attractions because I injured myself cleaning the pool and then my calls were ignored. They have lost a loyal customer Ive booked over 10 places with them in the last 5 years and Im not the type to sweat the small stuff BUT NOW IM DONE!
I booked a short vacation in April with Orlando Vacation and I had such a great experience I decided to book again for a 7 Bedroom Vacation home with my sister and her family but this time my experience was far from exceptional; when I booked I requested Mics Mansions which was supposed to be in Champions Gate, but instead I was assigned to one of the homes in their network which was about $35 cheaper per night than what I was charged; when I bought it to their attention it took them 6 days and about 10-15 phone calls to somewhat straighten it out. No one would return my call and the customer rep Marlena actually stated on one call What do you want me to do about it because there is nothing I can do. However I was changed to a home in Soltera resort in what they thought was a comparable home (to Champions Gate) which it was nice and practically brand new; I did however speak with Jose (Customer Service Manager) in reference to the booking issue he offered a credit towards a future stay; although I am not sure if we will book again, I did appreciate his response.
Booked here stayed at coco keys, DO NOT STAY HERE!! More of motel feel dirty mildew roaches only good thing is the water park!! My room was moved 3 times I left after 12 hours and had to pay double somewhere else and Orlando vacations offered nothing for inconvenience at all! The manager was rude I should’ve looked at google reviews on this resort because it showed facts they need to remove this resort it’s horrible
If I could give 0 stars I would. On the 18th of March I ordered 4, 3 Park 4 day park-to-park tickets to universal and a hotel for the days we would be there. The hotel fee was taken out of my account but the tickets were not. I had the confirmation page for my order but wanted to make sure everything was OK so I called. I was told the tickets would be charged one week before arrival, which was the next day and everything was still fine and ready to go. The day before we were going to leave I got an email saying the tickets were no longer available for my dates that I specifically ordered. Excuse me! I was floored. At this point I could no longer get tickets elsewhere as they were sold out due to spring break. I had to completely rearrange our vacation and it crushed my two kids who were so excited to go to universal studios for the first time. Horrible horrible customer service and company!!!!
Email after email sent to reschedule my vacation. When they emailed they said to call, so I called and it says to email. I was given the extension of 7018, which is a lady who apparently only works mondays. Left a voicemail and never received a cal back. Finally takes to someone and they said it was changed and I would receive an email. I never received an email. If this is the way customer service is ran, I don’t want to see what the vacation would be like. I’m going to cancel if I can ever get through.
Waited on hold for 40 minutes to cancel my reservation after reading dozens of horrific reviews for the hotel I booked. The customer service rep cancelled by reservation which was several weeks away but failed to refund my money. Since then Ive tried to call back several times without being able to reach anyone. All I hear is a recording telling me how great their customer service is. DO NOT BOOK WITH THIS COMPANY!!!
Booked a reservation through the OrlandoVacation website. A week later I noticed that the property I booked was still showing up for our dates on 3rd party websites. Contacted company and was told our reservation was confirmed and the property was then no longer showing available on the other websites. A week later the same property was again showing available on the other websites. The following week I checked our reservation and we had been moved and downgraded properties without notice and the original property was booked during our vacation on the 3rd party website.Spent a few days trying to resolve this with OrlandoVacation and the property manager. This company and the property manager share the same office. I did request and receive a refund of our deposit through email.Dont waste your time trying to reach this company via phone. Waited 20+ minutes on hold several different days before giving up and emailing them each time. They are responsive to emails 24-48 hours after you send them.
Deedee was very helpful responsive and knowledgeable. She made my transaction very easy. Very pleased with the package she put together for my family. Thank you ***** DeeDee******John C
Do not use them. I had a party of 7 and a infant they booked me for holds 6. Well I paid for everything before arriving then had to upgrade the room and pay for a wholeOther room after arriving, so I basically paid for two rooms and didn’t book either. I’m out of 300$ (Which was paid for the original room) And god knows you can’t reach anyone on the phone here! I had to pay almost 500 more for a new room! Not $300 like in the response below. Clearly they don’t know what I was charged, wish I could post my receipt.
I appreciate everything that have done for me so far!!!!
I booked a reservation through Orlando Vacations and after we made the purchase. I received a call back from OV stating we had to pay additional to our already paid reservations because there was know longer availability for what we purchased. After speaking with OV sharing my concerns the sales rep DeeDee was kind enough to speak to her manager about the situation and upgrade our reservation with no additional funds. thank you Orlando Vacation for going the extra mile to make our vacation stress free.
I made an initial reservation for a four (4) bedroom home with a pool. The specific listing I clicked on and reserved showed a lavish, private, four (4) bedroom home with pool. However, when I checked in I was not given the keys to same; it was a non-private townhouse, completely opposite to what was shown on the listing, with a small, dirty pool. Upon check in, I immediately made contact with the property manager on site and contacted the Orlando Vacation 800 number, to which I was continuously put to a “manager’s voice mail”. The on site property manager was able to make contact with an individual who advised that all they could do was give us our money back and we could leave. That was unacceptable being that we traveled over three (3) hours with four (4) children for this stay, and we were seeking to just be put in a house which was comparable to what we reserved. Come to find out all the houses were sold out. Four (4) days have now passed since we first made contact upon arrival, and we have received no response to any of our calls, voice mails, emails, or any messages that were sent internally to the “manager”. First, we should have been advised that they were sold out of houses at the time of booking, and given the option to choose if we wanted a townhouse with a small pool. Moreover, we woke to flies all over the first floor level, where two (2) of my sons were sleeping. A fly even landed in my son’s cereal. We immediately contacted the property manager, and was told that they can’t make it until later in the afternoon with fly swatters. They arrived with fly swatters, acknowledged there was a fly issue, and said there was nothing further they could do. This is also completely unacceptable. I am completely shocked, and extremely unhappy with the poor customer service, and living arrangements that we were forced into. Not only were they not what we reserved, but we were forced to deal with flies that are beyond annoying and unsanitary. I have since contacted the company two (2) additional times since leaving the property two days ago, and still have not received any response to my requests. Good luck if you book!
I was allowed to book a property OV Home234 at the advertised rate of $124.00 5 days prior to departing for my trip. The money was placed on hold from my account. I received a voicemail stating I booked at the incorrect rate and if I desired to stay at the property I would need to pay $155.00 a night. I was confused and I explained I did not choose the nightly amount when I booked. The representative then explained the owner did not want to rent at that rate. It took 7 phone calls 5 of which I was hung up on to get a refund. I have always used this company when planning my yearly vacations. I never have encountered this situation. I did get my funds released timely. Once the reservation was canceled out of curiosity I looked the property up and it was still advertised at the rate I booked originally. That was interesting. The increased nightly amount was never advertised.
Needed to get out of the house for a little getaway so my relatives booked a home and everything was great. We loved relaxing around the pool and the staycation was everything we hoped for and more. Will definitely book again. Thank you.
I planned this vacation with my wife and decided to go with Orlando Vacation homes. They charged me an extra 75.00, when they were supposed to return it. When we arrive from our 12 hour trip the house had trash outside and the pool area wasn’t even clean, my kids went up to their room and there was stains on their beds.. We called Jennifer and she was professional and nice. My wife wanted to upgrade to an bigger house to accommodate our family.. She did it and upgrade us. I paid the difference. When we got to the house was clean and again the pool was filled with algae and trash. She called the pool guy, which she she says she put an emergency on it . Mind you we got the new house on Wednesday and had to stay in the house with the stains for an night and had to pay for that night. So we went two whole days without a pool and we had to purchase tickets to LEGO land to keep the kids entertained, because the resort pool also broke down.. So my wife called to see if we can stay an extra night and they were like we are booked up.. so we had to find another place to stay because of the LEGO tickets and the kids .. So remember we are a family of 6. It was inconvenient and very frustrating for the last two days.. And I haven’t even gotten an apology. But the new people checking will have an nice clean pool. While my family suffer for two days. Will be adding photos later.
My birthday was wonderful we been dealing with orlando vacation for a long time and there one agent who we deal with Mrs.Debbie and she the best she go the extra mile for everyone even on her days off when you have a problem she will help to make you happy i recommend her to everyone if you want a good stay and to be happy
The service is wonderful and our agent Ms. Dee Dee is super great!!! Excellent service, shes very helpful and shes always willing to go the extra mile. I will always do business with this company as long as theres always a Ms. Dee Dee..
Dee was very helpful!!!!
I have been dealing with Mrs. Dee Dee Osbun and she is absolutely amazing. She very prompt in answering all of my question in a timely manner. She also has great patience and understands what ever request I give her. She is Awesome and I will continue to contact her for all my Disney Vacations. Thanks for having her on your team. 😊
When I started using this service I got Dee Dee as representative and after that I used this service for the past 3 family vacations to Orlando. I honestly can only say great things about them. I have book with Dee Dee, who is one of the most wonderful person that you can get. She is a great rep, always willing to help, answer questions and always available. I do thank Dee Dee for the best family memories I had
I was going to book online. I decided to call to verify a few things. So glad I did. The csr was super nice and so helpful. She helped me with things I didn’t know I needed help with. Wonderful quick experience
Dee gave us the best advice on tickets. We knew exactly what to do and we had a blast. She made things so much easier. Thank you for your great service!
My savior (literally) was Dee Dee. I needed to rent about 8-10 homes and had a million questions. Dee Dee was super patient with me, answered all my questions, assured my decision AND even responded to me on Christmas Day with so much patience.Thank You Dee Dee for being so helpful and answering all my questions. You’ve been awesome
I was having difficulty closing out my reservation (processing payment). The system seemed to have a clinch. Well about 10 minutes went by and I received an email from Dee Dee. She is amazing. We worked together to finish out my reservation. She was quick and cordial. So far our first experience with Orlando Vacation is off to a good start.
The representative was great. She answered all my questions and put my request n with no problem.
Mrs. Arlette was awesome. I enjoy booking our family trips year after year with her. She makes it a memorable and less of a hassle experience. Thats why we keep coming back every year.
This is the 2nd time i have used this site because the 1st time worked out so well. The lady i spoke with was very helpful and full of information.
So HAPPY, I called the specialist who was very knowledgeable about area and resorts. Answered my questions promptly and professionally. Thank you for all your help today
I have been a return customer for years. The rep I used to deal with is gone but I got help from a rep named Dee and she is my agent for life. She goes beyond the call of duty and has helped me plan my last few vacations. The one I took in May was very special because many friends and family came and she helped them book their homes as well. We were all pretty close to one another and had a great time. What I love about my rep is that I can contact her via phone and or email and she responds lightning fast. The prices are great and it is so easy to book vacations with them. I love the personalized service! A+
If you are planning a vacation in the Orlando area, this is the way to go!!! Dee Dee is WONDERFUL!!!! I have now booked two vacation through her, and both times been so thankful! I had questions when I first started, and she emails so promptly, and takes the time to answer every question. The booking process was simple, and with only a $50 deposit, it makes it even easier. We booked a package with hotel and tickets, and the tickets were waiting for us at our hotel upon arrival. So easy! She made sure everything was ready and went smoothly for us on our trip. Now we have a second trip booked with her. I highly recommend using this service, as there is so much out there that can get overwhelming, and this simplifies the process, and you get a great price! Thanks Dee Dee!
Our church college group has worked with Orlando Vacation homes representative Gladys Martinez since 2014. Gladys has gone above and beyond accommodating our group. We have brought anywhere from 30-50 people each year. She promptly answers all our emails (we send a lot). We keep returning to this company and Gladys year after year for the amazing service and awesome value they provide!
Dee Dee was amazing!! I was having a hard time finding the right pool home for my family vacation....emailed in and Dee Dee answered back extremely FAST! She went out of her way and personalized my quote to what I needed. Thanks Dee Dee!! Amazing service...def recommended!
When I started using this service I got Dee Dee as representative and after that I used this service for the past 3 family vacations to Orlando. I honestly can only say great things about them. I have book with Dee Dee, who is one of the most wonderful person that you can get. She is a great rep, always willing to help, answer questions and always available. I do thank Dee Dee for the best family memories I had.
Loved the customer service. Shareen has been amazing in helping me organize our trip.💜💜
Dee has been wonderful helping me with my trip! She is always available via phone & email. Its great having a personal travel planner. She makes everything so easy.
My experience has been nothing but amazing with the agent Dee Dee and the entire team! She answers every question and is quick to help! If youre interested in a no hassle and easy vacation planning, please use this company! There are no time share presentations. Its easy to make payments towards the stay, and the homes are amazing!!
We were a family of 10 including 5 kids and one teenager and had a great time staying at Emerald Island Resort. The townhouse was excellent, clean, well kept and very comfortable for all of us. The location is very good, not far from any of the parks and restaurants, very quiet and nice with a beautiful entrance and wonderful customer service. We would not hesitate to rent again in this location next time we come back to Orlando. Price-wise is an incredible option when you have a big family or plan a trip with several friends, I would recommend it to everyone.
Sarina was awesome very patient with me cause Im so not familiar with Orlando at all... I will pass along her contact to a friend or a family. Thanks again!! 😃
What a pleasant experience! I called the 800#, not really knowing what to expect, and was presented with the best customer service person! Very knowledgeable, helpful, pleasant, answered every question, and is very accommodating!
I had book my vacation months ago rented 2 condos told them that they need to close to one another only got my confirmation after pay that they were only couple of doors away from each other I was fine with that. Now when its time for use to leave I get my confirmation letter only to find out that the address is different from the other that what was in my first confirmation email. I have called them all day to get this matter taken care of Ive been hung up on twice cant get a returned phone call from the property manager. I want a full refund including my deposit will never book with them again
As always booking through this website was fast and easy cant wait for my family trip!!
It’s always a pleasure! They always accommodate my family and I!! Thank you
If it was possible to put 0 stars I would. Reserved a 4 bedroom house with this company in December for dates in March. Made final payment day before due date. A week later, called to just ask if adding another day would be possible, was told they would call me back. Without any authorization or confirmation the date was available, they charged my card for an additional $141. When I saw this I immediately called and was told they had no idea why my card was charged. I was told “here’s what I’m going to do- if the property is available we will leave the charge on the card, if it’s not we will refund you”. WELL DUH you will refund me!I then found out we couldn’t add a date onto the existing reservation as it was booked. I was offered by the company that they would find me a hotel for the same price and can use what they already charged to my card or I can be refunded. I asked for a fund, as we had just discussed. 2 days later I get a call saying they were sorry but when someone checked on seeing if the additional date was available, some how the previous reservation was canceled (without me being notified even though after I actually cancelled the reservation I received an immediate email) and that there were no more 4 bedroom homes available.I then said “please explain to me how I asked you a simple yes or no question which then caused an illegal charge to my debit card and you giving away my reservation?” I was given no response other than a “yes I’m sorry”. I asked again the same and was informed “well we have three bedroom townhomes available”. I said “no my reservation was for a 4 bedroom house. At this point I think I want to be refunded everything you have charged me and I think it’s best I go with a company that is competent and knows what they are doing.”No further apology or any resolution was made just a “yes I can do that”. Have a good day. Bye.How does that even make sense?! How do you as a company not cancel the reservation that was accidentally made in the past 24 hours and instead cancel the reservation made 2 months ago?! I’ll tell you—- because the person who rented in the last 24 hours paid more and this company just wants more money.So if you want the possibility of your reservation being given to someone else with no explanation and no options of resolution from the company on how they will make it up to you, this is your company!
This was a great experience!! Planning a vacation is very stressful but she made it so much easier!! Thank you !!
We had a great vacation thanks to Dee Dee! We had fun at the hotel & the parks. She was so helpful throughout the process. Well be calling again to plan our next trip! Thank you for everything!
Very professional and courteous. Great customer service every time I call.
Orlando Vacation did an absolute wonderful job at helping me find a cheap place to stay while in Orlando and tickets for the local theme parks. The only problem (which is my own fault, really) is that I booked the Baymont Suites because they were really cheap, but I got exactly what I paid for...not very nice at all! But the next time, I will surely hash out more bucks to get a better hotel room and I may even book a vacation home, which sounds way more fun.
Dee was amazing answering all of our questions and made it so easy to book our first vacation
Dee Dee Osbun is a one stop shop. She went over the top in customer service. If you are looking for someone that is actually looking out for you, she is my recommendation for anyone. She is happy and full of knowledge. She will make our vacation carefree and easier. The little bit of time she spent with me on the phone gave me all the information I was seeking. She is at Ex 7019. I wish every customer service agent was just like her.
**I Will Not Use This Company Again**This company doesnt disclose correct information thats associated with your reservation, if its to good to be true then it probably is. I was never advised about the correct resort fee or extra for incidentals. Upon checking in to the resort they advise me that Ill need to pay $395.00 more. So I let the front desk person know that I wasnt advised of all these fees. He said if I could find my confirmation email he would honor it. Of course this company sent me a blank email with just how much we paid to them and how many nights we booked. They do not disclose the correct information and they dont take accountability. Do your research first and call the Hotel/Resort to confirm everything in your reservation is correct.
Dee Dee Osbun was absolutely amazing to work with. I highly recommend using her and Orlando Vacation.Thank you for making our family vacation come true.
I have been a client of Orlando Vacations for approximately 4 years. I am very particular about where my family stays while on vacation because they range in ages from young adults to toddlers. I am also very particular about what company I do business with because money is hard to keep and much easier to spend. You do not want to be 8 hours away from home and stuck....We travel twice a year and really look forward to these times away. My first stay was horrible we arrived late to our vacation home and was unable to contact the rental agency that Orlando Vacations had contracted the home with... I understood that Orlando Vacations did not have anything to do with the slackness of the rental agency who would not even pick up their phones and did not show up to their office until 11:30 a.m...So then I contacted Orlando Vacations directly and immediately the manager was appalled at what I had described to him and put our family in a gorgeous 2 story 3 bedroom town house that was ready by the time we packed up and drove to it...Trey (mgr) was so apologetic and treated me with the upmost respect and kindness. Trey treated me like I was a friend and not just a piggy bank. He even refunded some of my money immediately. From that point on I continued to deal with Orlando Vacations and soon met the most awesome representative by the name of Dee Dee. This lady is great! She is quick with responses. She never tries to rush you off the phone or act like she just wants your money. As I got to know her I then told her about what happened on our first stay. Her personality and professionalism never changed. In fact she became even more awesome. Any time I ask questions, there is no hesitation and you never feel like you are wasting her time. She is quick with email and telephone responses. You would think that you are the only guest that she has. She knows how to make a guest feel like a person and important. From day one she has gone above and beyond my expectations and has always made sure we had beautiful homes to stay in. She knows how to give VIP services. It is wonderful talking to someone who does not act like she did me a favor by coming to work. Dee Dee is worth her weight in gold. It is hard to find good old fashion customer service these days. I am so confident in this company and I am so glad that I gave them a second chance that turned into many more...
Great deal. Easy payment plans
Second booking with Orlando Vacation. Dee Dee is VERY responsive and professional. The prices are incredible and its not a gimmick for a timeshare. My only regret is not knowing about Orlando Vacation earlier! I was so impressed with our first booking (Holiday Inn Resort Lake Buena Vista) that I knew I had to book again. I have no doubt Orlando Vacation will take care of their customers and we will continue using them from here on out!!
These guys are awesome if your going to be in the Orlando area. They helped my family save a ton of money on our recent trip. I didnt know where to begin when it came to Disney, and the other parks in the Orlando area. They gave me the scoop and helped us and catered to what we enjoy. The whole booking process was enjoyable and they really did help us every step of the way. We would use them again in a second. Thanks guys!
I called in and Dee Dee was so helpful. She answered every question I had and helped me select the best package for my needs. Highly recommend
Orlando vacation is horrible I will never use this trashy low class company again my trip was canceled due to covid 19 and they gave me a run around about refunding me my money there refund policy is a complete hoax I have been waiting for SIX MONTHS for a refund and all they have done was make me spend more money shipping my tickets back to them so I have no refund and no tickets to use towards next year would give zero stars if was available ***beware use at own risk ***
BUYER BEWARE!!!If I could give this zero stars I would, I reserved a townhome for my birthday in July, processed my $50 payment no problem, my card was immediately hacked afterwards. I got a new card and attempted to contact this company 10 times to update them with my new card info to no avail. No one answers no matter what line you call or which option you choose. I’m glad y’all are making enough money to let sales walk away. Needless to say I’ll take the $50 loss and go elsewhere for my birthday weekend.
I just had the pleasure of speaking with Daniel P., one of the CSR. I was so nervous and had many questions, but he help put all that to rest! He was very patient with me and the ton of questions I had! So knowledgeable and friendly! I feel excited about this trip now! Thank you Daniel P.!
Dee Dee was amazing! She helped my family find the perfect vacation rental that met ALL of our needs! We will definitely get her help for our next vacation to Orlando!!
Vacation planner was very knowledgeable, friendly, eager to assist and wanted to make our vacation a pleasant one for the group.
This the 2nd time we booked with them excellent service.
Booked a package with Miss Dee Dee. The rates were fantastic. We had a great time at the parks. Will definitely use them again.
Dee Dee O. is the best she always is helping me with all my reservaron need she always meets my expectations I have been booking with her for a few years now thank you so much!
I was ensured (twice) by two different representatives that the 2 bedroom suite (4 queens, pull out couch, tiki bar, kitchen, etc) I had reserved at a hotel resort was guarenteed since it had been over 48 hours that I was supposed to receive an email with my booking information. The week before, I spoke to two different reps on a Weds and Friday who told me that I had nothing to worry about and that they were just very busy getting rooms booked for the weekend. However, I was informed the following Monday that the suite that I was told was a guarantee was SOLD OUT. This was 4 days before we were supposed to travel down to Orlando !!! It was extremely inconvenient. While the staff was professional they could only offer me a way less better option, (a hotel room with two queen beds ). My guests and I were not happy but we had no choice to take the hotel room they offered because it was too last minute to find another place to stay especially during St. Patrick’s Day weekend. I would tell anyone to proceed with caution when booking the this agency.
Cerena was the best. She answered every question I had and helped me choose the package that was best for my family and I.
Great
My experience with Orlando Vacation has been good. Certain fees I do not agree with but the customer service is great
Umm not sure I just hope its what Im whonting and looking for. And there is nothing for veterins saving
Had a wonderful trip!! Dee was great, she explained the theme park tickets and we had a great time. Knowing where to go and what to do was a great help with our vacation. :)
Very nicePatient with meDid more than others when I called 4x this week trying to decide on which resort is best for meThanks to herWe have a booked room
Everything went smoothly it was the cheapest rate i could find i will be useing them again for my next orlando trip A++++
Do not try to rent from this site. I give them a zero..The customer service representatives are incompetent. They didnt listen to me. They put me in the wrong condo, and then when they changed it they put down for the wrong dates. I have spent a lot of time waiting on hold to try to get in touch with someone also. Then when I was so frustrated and wanted to cancel, they wouldnt give me a refund of $35 out of the $50 reservation fee. (That it says an email they sent me) I have never had a problem renting in Florida until now. This time it cost me $50 to end up with nothing..
The young lady was able to find a better discount and applied it without me asking . She was beyond great and polite.
I had the pleasure of working with Daniel to book tickets for a client I was assisting. He was professional, informative, patient and understanding. Within minutes he was able to assist with this booking and his customer service was outstanding!
I’m looking forward to outlet stay this summer. Reservations were easy and the response team rep Dee Dee is awesome! She reponds in a timely manner and is very helpful!!!
Very smooth process with a helpful representative. The whole process took about 10 min over the phone. Very smooth and easy!
It’s disappointing to have agency who doesn’t provide good customer service. From receiving an email to notifying me they cancelled my reservation in less than a month away to never receiving a call after numerous calls to try and see what they can do for me. Entitled Xmas vacation RUINED!
Always a pleasure dealing with Stephanie. This is our 2nd year booking with you..
In terms of the online portion of the vacation, it was really easy to navigate and really helpful to have all the different Necessities in one place. Great place to save some time and money.
The only issue I had was when I was reserving online it wouldnt let me choose the 10.00 delivery fee of our tickets delivered to the hotel. Other than that, when I called they fixed that and it was a wonderful experience.
Great ExperienceI had a great experience booking our vacation to Orlando with Orlando Vacation. The agent was helpful and knowledgeable of the hotel which I booked. I cant wait for our a vacation and the privacy of our our vacation home. The kids are going to LOVE the pool.
Worked with Dee Dee Osbun and she was amazing! Quick responses at all times of the day and night. Highly recommended
I had a hiccup with our reservation but Stephaine was able to investigate and resolve our issue within half an hour. I can know sigh a breathe of relief and enjoy our vacation that starts this Saturday!! Thank you Stephanie!
Thank you for making our family vacation a success. The accommodations exceeded our expectations. I found the site to be very easy to navigate and straight forward. I highly recommend this site to anyone planing a vacation in Orlando.
Dee Dee is awesome and so helpful....Ill always use Orlando vacation...shes goes above and beyond in getting the vacation you want and deserve
Dee is amazing and has made this process so easy! Great properties, too!
DeeDee was phenomenal in helping us find a rental home.
Dee dee osborne is the absolute best agent you guys have she has always made my stays awesome....love ya dee
My family & friends use Dee Dee for our vacations because she gets us exactly what we are looking for and she responds so fast to every email and phone call. She is awesome!
Thanks Rosa Maria for helping me plan my dream Disney World family reunion! I was so stressed trying to figure out how to get the best rates, how many rooms we needed, how we would get around while we were in town etc. There were 40 of us trying to go to Disney World and we knew we should be able to get some sort of discount but could not for the life of me figure out where. When I called Orlando Vacation and was connected to Rosa Maria, my path to vacation planning was enlightened.We ended up renting 4 3 bedroom town homes near each other. This worked out perfectly and saved us a lot of money. It seemed like all the hotels we call actually wanted to charge us MORE for having a large party. We used your book 5 nights get 1 night Free coupon on 4 separate orders and saved $200 on top of the butt ton of money we were already saving by getting town homes instead of hotel rooms.The ticket prices we got were similar to anywhere else but Rosa did help us figure out which tickets would be the least expensive. Thanks again and i recommend to anyone planning a group trip.
Save yourself the trip !!! This vacation home is a RIP OFF!!! all they want is money from you.. first off let me start off by staying we booked our vacation home a month prior to going 6/20/18 this resort canceled our vacation home Wednesday 6/11/18 and we still haven’t received a FULL refund for the home we paid for . Now here we are July 15,2018 and we still are out of a home with nowhere to go. they left us stranded and dry. I will NEVER refer anyone to this sh*thole of a place. shame on you OrlandoVacation.
Our vacation specialist Dee Dee is so awesome. She has been there every step of the way in planning our familys Disney vacation by answering questions, returning calls and calming me when I panic. Thank you so much Dee Dee!!
Excellent attention over the phone never had an issue before with my reservation everything very easy to do online and by phone as well, the houses very clean and nice ...this is my second reservation with Orlando Vacation and I highly recommend it...
This was my first trip to Orlando, and I was a little overwhelmed with all the info out there on places to stay near the theme parks.The OrlandoVacation staff worked with him to help me find just the right hotel for our needs. Plus they helped me understand all the options to the theme park tickets so I only ended up with the ones my family planned on using.We ended up with the perfect family vacation and we did not break the bank to make it happen.
Made same day reservation with Arlette. She made sure i get the best deal and great accommodation.Fabulous.
Booked a townhome for my trip last month with Miss Dee Dee and we had a great time. Will definitely use them again
Loved working with Orlando Vacation for our vacation in June14. The staff was very responsive to all our inquiries and most helpful in our selection. The home we selected was lovely and well appointed.Thank you...
Highly recommend. I feel like they really put everything together with no fuss no muss!!! Thank you Sherine, you rock!!!