Called ahead. Was told it be about 10-15 min wait. Came ten min later, waiting 20 more min, was given a chair for a pedicure and then waited 15 min more min with no one coming over. If your busy just say so don’t waste my day. Poor way to run a business

Went in for a fill. Showed them a picture of what I wanted off of Pinterest. I got exactly what I wanted. It was a very pleasant experience!

Holly did my nails. A friend recommended her to me. Holly is the best! She was professional and very friendly. I love her work. Id highly recommend her. The shop also was very clean. Reasonably priced as well. Im definitely going back.

Very clean and had two nice techs. The massage chairs were very nice compared to other nail spas. We had an appointment, showed up on time and even though they were slammed they sat us within a few minutes. Techs were very nice and didnt pressure to up sell anything.The girlfriend who has much more ecperience agreed, loved her tech, and now plans to have her nails done here regularly.I plan to return again and see if I have the same good experience. Some of these prior reviews dont sound accurate compared to my experience.Thanks!

I used to love coming here. But the service has gotten so rushed and quality is much lower. I had a very bad experience the last visit, my cuticles were damaged with electric filing, again due to rushing and not paying attention to detail. I think they need to slow down and get back to quality and good customer service. People will pay more for quality, so they have to choose what type of salon they want to be. Cheap or good.

Came in for pedicures with husband. We’re sat within 5 min. They started his pedicure 15 after sitting down, and I sat there with my feet in the water for an entire hour. They finished up his pedicure and still no one starting mine. Left with only him receiving a pedi. Will not return to this place.

I love my Fiona! She is so sweet and can do anything for your nails. Clean quality facility with a great staff. Always make an appointment and get there before it so you dont have to wait long.

Never had such a bad experience getting my nails done. To start off he ripped my nails off and ended up ripping my natural nails in half and was trading stocks the whole time. Not to mention the shape of my nails and length is not even near what i asked for. My nails are all different lengths. Worst nail salon ever.

They are very polite and professional. I suggest you to make an appointment beforeyougo, but even if you dont have one they will make time for you. Ive been there many times. Im very happy with their service.

I’ve been going here for 5 years and I love how they do my nails and pedicure. I always book an appt with Hai he is great! His work is amazing! Everyone else is very friendly and they are good as well. I’ve sent so many people to them and Hai and they are always happy with their work.

Lynne attended to my nails, toes and eyebrows and I am very grateful for her gentle touch with great results. Will be back again and again.Thank you 😊!-Yaya

They very good and friendly. I’m will come back

This is an awesome place to go!! I brought my mom for her Christmas present. She was taken care of well.

Services were okay. My girlfriend got her nails done...French tip. The finished design was mediocre at best. The lines and shaping are both uneven. Still have polish on my fingers and the French manicure itself isn’t up to par, she freestyled the shaping and trimming (which is why they are uneven). Customer service was good and the place was clean and the tech was sweet. That’s why I’m giving three stars.

NEVER coming back here again!!!!.. the take off acrilic by yanking off i got my nail ripped twice!!!!

Me and my daughter had an awesome experience. We were walkins but received service rather quickly. The techs were all welcoming and kind. My daughters nails look gorgeous and my toes and legs are VERY happy (and cute!). Thanks Expert Nails for making me and daughter feel and look fabulous.

It’s a shame I’ve been going here for years but unfortunately 2 technicians the one working on my mother & the one working with me were extremely rude. Refused to let me wash my hands, used dirty towels to dry our legs, screamed at us because we changed our minds on whether we wanted acrylics or not and when I approached the managers wife she refused to give us a refund and did not condone her employees conduct in fact she justified it. They have lost a loyal customer and I will no longer refer people to this location.

DeeDee “nailed” it with my New Years sparkle request! She was so gentle! I didn’t have an appointment this time, but they seated me right away. They are always very friendly!

This is my “go to” nail salon for many reasons. Unlike other local salons, they are very good with their appointments! This is also a very clean salon and they use the liners in the pedicure bowls. The services are always wonderful. I always make appointments with Tim for the “dip” style nails and he does it the best out of anyone I have ever went to. I would highly recommend Tim and the whole expert nail salon if you want a clean, reliable, and friendly experience with talented nail techs

A loyal customer that will never come back again. They had me sit on the pedicure chair for 30 minutes. When they finally got to me they rushed my pedicure something they claim to be a 30 minute process was done in 15 minutes. I used to love this place. Not anymore. Than they started doing my acrylic fill he asked me if I wanted coffin shape I told the owner no I want narrow square which is known as ballerina nails he coffin shaped them anyways. Told him I wanted regular polish with gel top coat he told me no than I told him my normal nail lady that works there does it all the time and it works he said okay if you want it I’ll do it but if it gets messed up I will not fix it. Ummm.... okay? Told him don’t worry don’t do it. Than I finally go to pay and it turns out they charged me for the coffin shape when my nails were already in ballerina shape. Told them I wasnt going to pay for it and they charged me anyways than the lady insisted I left a tip. Leave a tip ? Leave a tip for having me in there for a total of 4 hours. No I’ll will not be back ever again.

They are always nice when me and the boyfriend come. Got busy as we was getting our medi pedis and they didnt rush us. Love my nails.

My daughter and I are loyal customers, and always happy. We wont go anywhere else to have our nails done. Tim is awesome

This place is awesome!

Tim the best

Great place to have your nails, pedicure and etc.

The place is nice and clean. The massage chair worked great and was very comfortable. The nail technician was very nice and worked fast but was very thorough. The prices are reasonable.. My only complain is that the nail color did not match since I got regular nail polish on my feet and gel in my hands. Will not come here again since they dont use OPI nail polish.

Excellent place and the owner have been great since my wife has been going there for a few years. Never had a problem and the employees are cool. Tina was the last one who took care of my wife and as always was satisfied. Very good service. When my daughter visits Florida from New York we bring her here too.

Went to get my nails done on a Thursday and the polish lasted for 2 days literally Walmart polish lasts longer

I’m will be back

I am a BIG believer in servicing the customer something the owner truly lacks. I have used him as a nail technician at least a dozen times and the service is absolutely deplorable & unprofessional. His attention and focus is NOT there and its unfortunate. Tim speaks down to his customers as if they were children and truly doesnt respect and appreciate his customers or values their time. I will NEVER use or recommend anyone to his establishment. A leader/owner should lead by example. A BIG 👎!!

Very clean and good service. We will come back

If you have an appointment set and want to wait for an hour this is the place to go. I had an appointment set with the owner (who you think would be the most professional considering it’s his business) and he showed up almost an hour late. They do good work but the lack of respect they have for customer’s time is undeniable.

Holly is the bomb! She does awesome work and has been doing my nails for about 8 years. Call to make an appointment with her. She is super busy you probably cannot just walk in and expect to get her! Super clean salon, friendly and has the latest trends.

My favorite place to do my nails holly its the bomb! Very clean and friendly! I strongly recommend it!

Very good

Ive been going to this salon for almost 2 years and the one time I didnt go here I regretted it. After so long nearly everyone has done my nails in there and they all do great. Good work isnt cheap and the prices here are very reasonable for the great nails you get.

WORST PLACE EVER!! DO NOT WASTE TIME AND MONEY! THEY ACT ALL DUMB LIKE THEY DONT UNDERSTAND YOU WHEN YOU ASK THEM A QUESTION REGARDING YOUR PEDICURE OR NAILS. THEY TALK ABOUT YOU IN YOUR FACE AND MAKE IT OBVIOUS. THE OWNER IS A HUSBAND AND WIFE AND LET ME TELL YOU THE WIFE IS RUDE AND HAS NO CLASS. THIS IS MY 1ST TIME EVER WRITING A REVIEW AND I AM JUST SICK OF THIS PLACE. ONE DAY THEY DECIDED TO RISE PRICES AND NOT TELL ANYONE UNTIL YOU HAD TO PAY. THAT DAY I SAW LOTS OF UPSET WOMEN. THEY ARE HORRIBLE TRUST ME! PEDICURES SUCKS TOO! WHEN I GET MY NAILS DONE I GO TO RELAX NOT LEAVE UPSET.

Definetly recommend for all of your nail needs. Tim and his wife are amazing . This is the only nail salon where my nails do not lift even after three weeks. They always keep up to date in techniques and styles and always have new colors. Tools utilized come in sterile packets. Overhaul hands down best salon in town .

I went there 3 times. I love this place so much. The workers are very friendly and noice. I have a beautiful nails. Thanks you.

Before rating this nail salon I waited about a month. The reason I waited was to see if my nails would fall off if I went somewhere else. My friend and I went there for the first time and we were not happy. We waited around 30 mins sitting in the chair with cold water before someone came to do our nails. My friend waited around 10 more minutes. The lady that did my nails did them way too fast and she even forgot to applied the clear coat. Then I did acrylic nails, once again she did then really fast. Anyways, we were done and a week later 3 of my nails lift from the back and I took them off really easy. I called to complain they were actually nice and told me to go back that they will do them for free. I went back now a guy did my nails. Well same thing happened. A week later 2 of my nails lifted from the back and they felt off. Definitely not happy with their service. Went to another place a week and a half ago and my nails are still perfect. None are loose or fallen off.Definitely do not recommend this place at all.

I went to just get a polish change, all the lady did was try to up-sell me on other services. I had told her I was just here for a polish change. Kept on asking. The only guy that works there offered the ladies to the left & right of me a water bottle & totally overlooked me. I was later told he was the owner...My friend got a full set. The lady that did them was nice but her work was horrible. She put too much nail glue on, it seeped through the set onto my friends finger tips underneath her nails. She asked for round tips & she made them look like lopsided ovals. She put too much polish on so it took her nails forever to dry. On top of them just looking like crap there was tons of left over acrylic under & around her nails. She ended up going home & fixing them herself. Complete waste of her money. Finally we were checking out, once again the owner, took his sweet time to walk to the register- didnt say a word to us. Ive been in Customer Relations long enough to know whats good customer service & whats not- theirs sucked. I am a LICENSED Cosmetologist so I know how acrylic nails should be done & the lady that did my friends nails may need to stick to eyebrows.

I went with 3 other friends this past Sunday and was very pleased. The place is very clean. All the spa tubs worked wonderfully. The young lady Kathy did my pedi and she was awesome. I booked another appointment for next month. I am a fan for life. Thank you

Holly is awesome, professional, friendly works at a good fast paced but does a great job .Be going there for years, clean and friendly staff .

My family members are regularly going here for mani-pedi. For me its a some kind relaxation event. Nothing to complain about, good and friendly staff, massage chairs & TV adding extra points. Sometimes its quite busy there, however they always do their best to manage the line.

They have been doing my nails for 1 q/2 years. Hai is the best!

STAY AWAY!!!! ONE STAR IS TOO MUCH CREDIT! HORRIBLE SERVICE!! LONG WAIT!!! RUDE WORKERS!!! AND THEY RUSH THROUGH THEIR WORK!! NAILS LASTED A WEEEK!

I have lived a couple blocks from this place for 10 years. Had only 1 problem and it was quickly solved. Everyone is nice and friendly. I even have a name pinky they call me in Vietnamese. However today the owner insisted that I use his PLASTIC gems. I had Swarovski crystals on my nails. So to remove them he INSISTED on filing them off. I told him no just use the acetone and the crystals can be reused. He told me the shiny will be gone. Time went by ( pedicure) and the crystals were kinda still there. I asked for more acetone and his pliers. He said Ive been doing this for 30 years...these will not come off. GUESS WHAT? The crystals were saved and reusable. So he didnt know what he was talking about. And their Crystals are plastic.Then I asked for clear nails with pink acrylic base and my Crystals i purchased. He began to fuss at me saying...why you come here wanting all this special things done to your nails? Just get something simple... u r wanting too much! Now I believe in being nice to people so if I am upset I dont go ratchet or reality TV on anyone its inappropriate. bc I know them sooooo long, aee them at Walmart, stop by say hello showed me his children...I always ask how the family. I couldnt understand why he talk to me that way. So I said to him whats wrong u never fuss at me, is everything ok? He keeps on fussing telling me u should go to your nail tech for special requests I am scared to do your nails then u say I mess upLong story short there is a language barrier; he did not know the process of putting on a clear nail with rhinestones. He was critical of the photo saying those arent using this or that product.He kept going and going...so I just said lets stop hereI dont think its a good idea to continue if you are really going to treat me like this.He said yes you should leave. So my suggestion is weddings, special occasions DONT GO HERE. HE MADE IT CLEAR HE DONT WANT ME THERE BC I WANTED TO TOO MUCH! Besides he was rough and stabbed my finger. His wife used a nasty old blue scrubby on my feet and I asked her are u trashing that? She washed it in my dirty feet water put it on a clean white plate then put it on the shelf in the back. WHO WANTS SOMEONE ELSES WET FEET DEAD SKIN GRIT ON THEIR FEET...YUCKY🤢🤮 NASTY... WATCH OUT FOR THE WHITE PLATE LOL🍽 ITS GOT MY DEAD SKIN ON IT!!!🙄🙄🙄🙄🤔🤔🤔

Always very Professional and Polite. Very sanitary, clean place. I drive 45 minutes, past at least 10 different nail shops to get to this store. No idols or pictures sacrifices to gods at the door is such a relief.

Dont waste your money on this place. I went in at 7:30pm and asked what time they closed. We were told at 9pm but was rushed and pushed out of there. When I comment about being told they close at 9 they both became angry and verbally abusive. So I didnt leave a tip than they became angry and told me not to come back.

Regular Manicure lasted 1 1/2 days. Too much nail polish on the cuticles and side of nails unfinished . Worst manicure and pedicure ever. 3 years had good pedicure and manicure, but young lady has left.

Horrible service!!! If I could give zero stars I would. Owner started my full set and did it in like 5 mins and then left and came back 30mins later!!!!! If I could show you how they looked I would. The acrylics had bubbles in then and it all went under my nails and all over the sides onto my skin. I was about to leave while he was gone but I have a kind heart and wasn’t going to be rude!

My tech name is faith she is a blessing to my nails and eyebrows. I love her work and dedication

Great service! Good quality.

Great service.. Always friendly

PLEASE DO NOT GO HEREThis was the worst experience at a nail shop that I have ever had.The lady messed up 1 nail, she hurt me with the electric drill, laughed while I was in terrible pain, and she also kept shoving my hand into the dryer after repeatedly asking her not to. The nail tech next to her was laughing and also talking about me! There was not even a HELLO when I was being helped.I left crying and in severe pain with a bad nail job that I was overcharged for after being ridiculed by the workers of this shop!

They treat you well always and even though is full you don’t have to wait. Affordable.

I love this nail salon and spa Ive been going there for years. The owners and staff are Awesome.

Used to love this place but last time I paid too much and my nails were already a mess before I left. I complained but I was ignored.

Good service. More expensive than most.

They seem very clean! They have a good selection for nailpolishes. The mani/pedi is $30, which is a really good price!

Ive been going here a little over 3 months and I only let Tim do my nails, hes the only guy there. Hes awesome and always does what I want and how I want ...

Most times I feel rushed and I just want to relax and get my nails done. 😞

WORST EXPERIENCE EVER!! I have gotten my nails done every 2 weeks for the last 3 years and this was by far the WORST place I have ever been to. I asked for a new set of pink and white acrylic since mine were overgrown and needed replacing after being out of town and work had gotten in the way of me getting them done. As I sat down for my pedicure the male owner proceeds RIP off my acrylic nails WITHOUT soaking them! I of course told him it hurt but he continued. I looked down and THREE of my fingers were bloody. After my pedicure (which was lackluckster to say the least) I sat down with the lady who had done my pedicure and she pulls out the SNS powder. I politely told her I did not like the SNS powder and wanted a set of the pink and white acrylic. She told me “no this is stronger” I again told her I did not like the SNS and wanted acrylic. She then proceeds to tell me she isn’t good at pink and white so she will do regular acrylic and paint the white tips on so next time I come in I can change colors. At this point I am obviously frustrated as I have asked twice for pink and white. I AGAIN for the THIRD time tell her no. Finally after 3 times she finds someone who can do the pink and white. I am now left with extremely sore fingers for work tomorrow, where I constantly am using my hands. They are extremely incompetent. DO NOT WAIST YOUR MONEY!!!

Love linda, she is awesome.😍

I absolutely LOVE this place! I drive all the way from Ocoee to get here. They are very warm and friendly and they make you feel like a valued customer. They use plastic liners for the tubs and sterilize their equipment. After having a horrible experience in an Ocoee Nail shop with my 7 yr old niece, I brought her here for her 2nd mani/pedi and the service here was nothing less than excellent (as always). They treated my niece with such kindness and gave her the full experience as a paying customer. Tina even added a flower to a couple of her fingers and toes. Thank you Nail Expert! You guys rock!!! ❤❤❤❤

DD is the best! Love this place.

Went in for acrylics and returned for two more fills. It was meh. I showed the first woman who attended to me a picture of ombre acrylics and she said it looked ugly and refused to do it. Im sure it was because she had no idea how to do it, but she couldve been less rude about it. My nails were slightly crooked but nothing major so I went in for a fill. A new woman did them this time but she half-assed the design on one of my nails and was not patient with me (I changed my mind on the color after she did one nail). She rushed me out. The third woman for my last fill was nicer than the other two but she hurt me with the drill and then blamed me for it. I just dont think customers should be treated the way they treat them at this salon. Even if I still lived in Orlando, I would not go back here. Venus Nails & Day Spa staff on E Colonial has a much more friendly and warm atmosphere.

I love this place. I have been twice and received great service. Above and beyond.

Holly is a very good. I recommend her.

Chipped gel mani withi less than 24hrs; return to get it corrected, guy on staff was flippant and condescending. Walked out after waiting 20 min for a fix, his demeanor was that unprofessional. Regret paying $45 and spending 1.5 hours for a gel mani + reg pedi and another twenty min the next day hoping they would fix their shoddy job.

I would give zero stars if possible. Younger guy has a major attitude. Gel nail polish chipped after 3 days. Don’t go here!!

Very quick but very well done! Always happy with the results

Love how Tim does my nails always happy when I leave here

Beautiful job on my nails. Very professional!!

I am absolutely in love with this salon because of one reason and that is my amazing nail technocicion by the name of Holly. She is extremely professional but keeps the wonderful feeling of sincerity showing she truly does care and providing genuine quality works of art. Wheartger shes doing elegant classic style or trendy design she always takes her time privoiding amazing master technician results in a timely unrushed vip service treatment. Shes truly is the heatasset to this company. I have given others techs at he salon a try but holly seems to outshine then all with her passionate love for the art of nail design. Please call to make an appointment and see what a professional is really about I promise you willl joy regret she is absolutely amazing. And talented

DO NOT WASTE YOUR TIME. Called and they told me it was only a ten minute wait. I show up 5 minutes later. I sit there for 50 minutes!!! No one started on me, nothing. Will not go back again!

Got my feet and nails done but the lady who did my pedicure did my nails horrible I had to stop her and ask her to get someone else to do my nails. A guy did them he sits at the first table as soon as you open the door my nails were very uneven. I was very upset cause I never experienced the horrible service before dont go there and waste your time and money

Always have the latest products and techniques. Very clean

Great service and staff

Baby Kelly is the best

Great job and very friendly!

Love my nail technician....😍😍😍

Lynda is always good

Very good

Awesome

Great

Love this place!