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Publix Warehousing & Distribution Orlando
7350 Hazeltine National Dr, Orlando, FL 32822, United States
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Publix Warehousing & Distribution Orlando

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Ja
Review №1

Not a bad place to deliver to, has on site parking prior to delivery and there are a few truck stops about 30 min away for afterwards.

Ke
Review №2

Nice place to deliver to. Plenty of space to both park and back into docks. You can park to take ur break to get your hours back if needed, but no 24hr parking. Big staging area for parking and has a small building at staging area with restrooms for men and women. Also two vending machines for vhips/candy and soda.

Ma
Review №3

I love this place I go there once a week I never have any trouble getting into the facility as soon as I arrive I’m always told to go check in at the office to get my assigned dock door once at the dock it can be a lengthy visit sometimes which I don’t mind but my boss sure does because I do get a hourly salary so my delivery usually consists of between 8-15 pallets of printed weekly store advertising for various distribution centers in Florida and GA as to why the time at the dock ranges from an hour and a half to three and half hours or more sometimes but it is what it is I mean it’s Publix after all if you ever delivered to Publix before then you know what I’m talking about it’s trucking in my opinion nothing you can do about it but take it as they give it no need to be upset about anything because again it’s trucking that’s all I have to say except the customer service is pretty damn good at this location from the guard at the gate to the check in people to the dock workers all very good customer service which is a big part of trucking to me

Ja
Review №4

Id give it zero stars if I could. Only reason it even deserves a star is that its got a huge staging area. Other then that. Hours before a door, hours to unload, ridiculous lumper fees etc. Definitely dont be in a hurry delivering here.

Je
Review №5

Nice staging area very slow unload times

Ca
Review №6

Huge lot. On site parking. Probably the fastest Publix I have been to.

AJ
Review №7

On site parking.Get a door. Most loads by 11:00..Decent place.

Br
Review №8

Nice big place with parking! Unloading was quicker than most. Not a bad place at all

Am
Review №9

Theres restrooms at driver staging with drink& chip machines... Had us unloaded fast but Had glitch with lumper express code message app. Just be patient..

qu
Review №10

The most unprofessional Publix I ever delivered too. Everyone is too busy smoking outside or chatting in the office to do any work. Please explain why I was here 5 1/2 hours for waiting for them to take off 1 pallet off my truck. If the supervisor actually held the workers responsible like all the other Publix I deliver at things will change. Clearly told them from the beginning I have another stop at another Publix but because of the foolery here I’m late.

Ro
Review №11

Very professional and polite. I would recommend this establishment.

MT
Review №12

Nice people but plan for a long wait and expensive lumper fee! Checked in at 7:30am for a 9am apt! Got a door right on 9am but wasn’t done unloading till 1pm. Plenty of parking space though and also overnight parking available.

Ch
Review №13

We drop and hook 90% of the time but when we have to dock the load they are quick, Usually 2 hours for cold storage. Pay bill with phone they bring paperwork and your out of there. Overnight parking after 8 pm. Everyone is nice as could be.

De
Review №14

A lot of bad reviews and I don’t understand. I arrived at 7pm for delivery at 6am the next day. Was immediately put on the dock. Was called at 5am to bring the bills inside. When I got back outside, unloading was already started. Hopefully paying the lumper fee and getting the bills will go just as smooth!Update. Didn’t have a lumper fee and was out within a hour. Awesome place!!!

Pa
Review №15

Its a refrigerated warehouse. But its an awesome place to work at, people are friendly, pay is great and theres no micromanaging. So far have had an amazing experience here.

Ta
Review №16

Plenty of parking, easy backing and nice people. You will be there for a little while though, but theyve taken me hours early plenty of times.

Mi
Review №17

U check in with security and they direct you to the proper receiving dock and you wait for a phone call. Its not too bad of a place to deliver in my opinion.

Al
Review №18

Fast unload once dock door was assigned. Friendly and helpful gate, staging parking available for OTR drivers. Receiving office and unloaders nice and helpful also. Staging area has picnic tables, bathrooms, and trash cans for drivers.

Ja
Review №19

Overnight parking available.apt was 10am chekout 11 am over all(sirra)

De
Review №20

Be prepared to wait, the loading and unloading process sometimes takes 2 to 3 hours.

ch
Review №21

Customer service is bad here! Every time & the lumpers man ridiculous. Guy didnt even want me to ask a question. screamed stay in truck, stay in your truck.

Tr
Review №22

Gave it a 1* because there’s no option for a -5 I’ve been sitting in a door for awhile had a 5:30 am Appointment, not many pallets at all, still haven’t touched it. Plenty of workers siting around in the room waiting to unload, just waiting for the stimulants to kick it, or maybe they have kicked in, herd 2 guys having a conversation about blazing at break. Gotta love getting held up for no reason.

C
Review №23

Really poor service. Got there at 7am for 830 appointment, bumped the dock at 820, they didnt start unloading my 3 pallets until 940. Then they told me to pull off the dock so they could pull in a drop trailer, then they made me wait another 15 mins for my paperwork.

Li
Review №24

Bad place for delivery. They dont respect the OTR drivers. Prepare to sit for hours. Per Publix transportation department this is a busy location so they take whatever time they want.Had deliver to this place before no issues.... now is a mess. 6 hrs to get empty with appt and being there on time. Avoid unless u want to waste time.

Tr
Review №25

You can arrive early up to 12 hours will let you park in staging area call you with a door. Or park in staging after empty up to 12 hours which is great with no parking in Orlando. But unloading is very slow 6 to 10 hours with lumper payment. God bless and stay safe drivers

Ir
Review №26

Better than all other locations.. look out for the gators in the pond.. its fenced so i enjoy hangin out lookin for them

Br
Review №27

Big clean warehouse with cold refrigerator sections that hold product to get shipped to multiple Publix locations friendly staff very nice atmosphere

Ro
Review №28

Omg do I hate delivering to this place. Its on my top 5 worst places to deliver to. If you have a live unload here get ready to wait. I had 3 pallets only and it took 6 hours to unload. They need to get on the ball with the live unloads. If you can drop a trailer here do so. That way you can get in and out

kl
Review №29

4hrs past appointment before moved into door then 45 min to unload. Ridiculously bad.

Ar
Review №30

Frozen Foods Delivery.Checked in at 06:00 for an 07:00 appt. Got a door immediately and started working on us by 06:30... Completed unloading by 10am.. waited on paperwork till 11:45.. out the gate by 12:00... Lumper was $315 for 22 pallets. As far as waiting for the paperwork, they are supposed to bring it out to you,but I recommend going to them every so often because they WILL forget about you!. I went in there three times and on the third time my paperwork was just sitting there on the table.

Ed
Review №31

Its ok some time there good times times there slow but there ok

Sh
Review №32

Lady would rather sit on her __ and watch you freeze your __ off than not only help you, but just acknowledge you are even there. Id avoid Publix loads.

Ge
Review №33

Other places should take note of this place.Overnight parking.Appt was for 0430 am.Arrived previous night at 9 pm.Assigned door at 0400Paying lumper at 0549Why can’t other places be this easy?Thank you Publix !

ph
Review №34

This used to be a good place to deliver, last 6 months it has gotten worse and worse to deliver to . Checked in 5 am on 6 am app. Door at 8 am still sitting in door for 6 pallets, . And late for second appointment. Good job guys

DE
Review №35

Surprisingly great place quick in and out and they allow overnight parking.

Ro
Review №36

Overnight parking,restrooms,coffee good over all everyone seems to be nice and helping

Bo
Review №37

They was ok they need lil work on they lump guys on communication with Drivers

De
Review №38

Be very careful they will short you on your bills on delivery then charge you 50 dollars for copys

Ba
Review №39

To all drivers. Big place. Can stay overnight if you go early. You can see plane during landing. 😀

Ra
Review №40

Great place to deliver to.....As long as you make your appointment time... theyll have you in and out...

Ha
Review №41

One star for the overnight parking other than that this is not good place to deliver to. Got here at 7:30am for 10:00 am appt still in door at 3 pm just got unloaded and now was told they only bring paperwork up once every hour so now I have to wait another hour for paperwork this place is pitiful

Ke
Review №42

I think bcuz my driving company has an account w/them running alotta their freight -things are amazingly smooth when I go here

be
Review №43

Took way too long to unload me but once they started they worked until they were done I dont see what takes 5 and 6 hours to unload a truck I used to do it myself in 20 minutes

Br
Review №44

Good overnight parking. Restrooms by the Staging Area. Smooth check in w/security last night. Smooth as butter on the freezer side with check in. Appointment time 0800 depart time with pprwrk in Hand, 1700. Lovely

Ge
Review №45

Got here at 0330 for a 0430 appointment. Sat in staging for 3 or so hrs, got called at 0645 for a door. Got into door and went to receiving office and waited an hr in there. Finally dropped bills and went back to truckSat for 1 1/2 before they started unloading. Finished unloading 1 hr later. Ive had a green light for almost 3 hrs but I have to wait to get my bills back and they come to us with them. I went in the office twice and asked about them and was just told to wait.This is a 2 part load with publix in Deerfield as the last drop. Thats a 3 hr run from here and Im most likely gonna be late.

Fl
Review №46

Slow as hell at least for me, 2 skids took well over 2hr

Is
Review №47

Apointment was 6 am.Reached at 2200 hrs day before.Receiver has overnight parking.0500 am called by Reciever.Expect 6 hrs off loading.

Mo
Review №48

Horrible place! You got plenty of space to back up. BUT............ they take too long to unload you. I have been on a dock for the past 3 hours and they haven’t even started unloading me yet, knowing I checked in 15 minutes early. First time here and hopefully never again.

Иг
Review №49

Super super slow people

Da
Review №50

Simple. Big lot for backing. No bathrooms or cracker machines. Friendly staff but slow. There is a staging lot for overnight, but Im unsure of rules - ya might want to call them.

Ch
Review №51

Easy to get to. Parking for delivery only. Drop and hook best to show up at or around your appointment time.

Ga
Review №52

Check in starts at 1630 day prior to your appointment. There is a staging area available after you arrive. Early morning receiving only. 0400 to 1300.

Wa
Review №53

Very fast need to hrlp orlando out

Vi
Review №54

Hate this publix the worst one of all the dc in fl they LoVE to wasit time.

Co
Review №55

Great place I only drop and hook trailers there so I dont know about the wait do have on-site parking

Ro
Review №56

Slow unloading and invoice. otherwise ok.

Da
Review №57

If I could I would give this place no stars. Do not come here if you going to I think it is a quick Drop.

Ly
Review №58

Horrendous. Took literally 18 hours to unload. Forgot I was here 3 times. Also would not allow on site parking. Will never return.

B
Review №59

Overnight parking which is great. Lakeland does not. Great place to deliver. Always clean and people are nice.

Jo
Review №60

Showed up 12hrs before my appointment my appointment was at 8am no call like they told me checked with security 2hrs after my appointment was told to go to receiving waited there for a hour finally backed into a door 30 minutes later was told to go to another door 4.5hrs later still waiting don’t come to this facility unless you want to wait all damn day

Bo
Review №61

Absolutely the worst of the Publix distribution centers, doesnt matter what time your appointment is theyll take you when theyre ready and theyre never ready, arrived 10 hours before my appointment and still havent been assigned a door 4 hours after my appointment time... What a joke

Pa
Review №62

Ive delivered to this warehouse 6 times, and each experience is worsethan the last.

Ma
Review №63

If you are a driver and happen to come here to unload.....then be prepared because you are not going to make money for a day...you better bring your entertainment system and a BBQ grill...it is going to be a long day.

Ed
Review №64

Super slow getting unloaded and getting paperwork had a 7am appointment arrived at 0530 departed at 1400

Ig
Review №65

App for 07.00 AM its 12.30 they do not even start unloading the driver . Only 6 pallets . We have 2 more deliverys in Lakeland FL and Duffield Beach FL . And we miss bout . Good JOB . Please keep the good work going . Hope that the General manager on Publix is seeing all this reviews . Employs are sitting on there phones and smoking cigarettes every 5 min .

De
Review №66

Today 03/17/2021 I want to convey to the managers of this distribution that they are not doing the job well, I do not really know what is happening but they are working very badly in the reception department, I am here before 1:45 am and my hour of Download was for 8:00 in the morning, they always call you here an hour before the download and today everything has been different I had to come to the office at 8:45 because they did not call me and now I pay the comchek electronic and They tell me that they have not finished yet and it is 11:49 am almost 12 hours in the same city and it turns out that I have another stop at 12 in Jacksonville, Fl was talking to the staff and they have told me that they have changed the bosses and There is even discontent there was a worker who told me that this was due to injury, there is discontent within the same center, my recommendation is that they come until some time passes and get organized.

Bi
Review №67

Great staging area for parking with real restrooms.we finished our 10 hour break there and arrives 3 hours early.to sleep for a phone call with dockdoor number.

Ed
Review №68

One thing and only thing good about facility is the OTR parking appointment was at 11am got here 12 hour before being that is my first time not sure what to expect....guard shack very professional 👌 in the warehouse very unprofessional didnt even ask a question they was like we will call you not sure if I when to the right receiving office but I guess that will tell

Wi
Review №69

This place is terrible. They over book appointments. 9 am appointment and its 5 pm still sitting in the door waiting for lumpers to give price. Avoid this location at all costs. Its not worth the time or frustration

Da
Review №70

Wow. I was here early about 8 Am even though my appointment was at 11:30. Sat in the dock about 2 and a half hrs before they started to unload 2 pallets now waiting almost 3 more hrs to get paperwork For 2 PALLETS U CAN TEACH A MONKEY TO COUNT FASTER THAN THAT.

Ru
Review №71

Too slow, process to get paperwork from lumpers is longer than to unload

ar
Review №72

Very fast and efficient/ nice staging area with drink and snack machines and clean bathrooms.

Wa
Review №73

They are very slow at their job they have a lumper service that is the worst I have ever seen very poor management

Ma
Review №74

They hate truckers here. Super long unload times. Please write a review on trucker path, shipper info and lets stop running freight here until they improve. Management needs to be replaced by professional logistic personnel.

Bu
Review №75

Good place

Mr
Review №76

Terrible stuff. You pay lumper and wait 10 hours. I came at appointment time. Waiting for paperwork - 2-3 hours

pa
Review №77

Had to wait two hours before opening doors to unload than another two hours to get unloaded The wait time has gotten better

Li
Review №78

Going on 12 hours and still waiting for a dock door..... you should definitely plan on wasting your day coming here. Probably the slowest place I have been to in my 5 years in the industry.

Ch
Review №79

If theyre going to have you sit for multiple hours the least they could do is let you uber to a hotel to shower and eat. But they wont even let you do that. I seriously dislike this place. Ive been to the Lakeland dc and miami dc and this is by far the worst publix DC; and the worst DC in general I have ever been to. Most definitely will not be returning.

Jo
Review №80

I have my appointment 08:00 got there 6:26 Am didn’t get done till 13:00 worst Publix DC in Florida

St
Review №81

Thank you for the overnight staging area. The guard shack guy was perfect, friendly, knew his job, and informative!! Drove 600 miles tired and slightly grumpy but he was so pleasant...he never saw my grumpy side...the staging area had area with vending machines...my drink was decent priced $1.35. Clean WOMEN restroom...thank you😊Got no complaints!

Mi
Review №82

Huge facility and big staging lot to finish up a break.

Br
Review №83

5:30AM appointment time. Got here at 8:00PM last night and waited in (large) staging area. Its 10:00AM, STILL NO DOOR!

Br
Review №84

I was 30 minutes late due to weather conditions, they refused the load, no place to park in Orlando, drove almost 30 miles to find a safe place to park, is not fair, no consideration at all, we give it all to bring our load and they just don’t give a flying (you know what), I will never spend a single penny at Publix ever again.

Bu
Review №85

To me they were very helpful,Florida is nice to me.i feel stupid for pulling out on red light because I was told to go on different dock to unload myself,I am sorry 😐 for that.thank you lumper guys for the directions and help.

Ed
Review №86

Nothing like going to work.

wo
Review №87

Took too long to get paperwork after the green light. TJ hey need to remember truckers are always on the clock

E.
Review №88

The whole receiving process needs to be reformed and made more professional. Too many people not caring about efficiency. I strongly suggest LTL docks for carriers with multiple stop loads! The lumper service is fantastic they do their job. Publix drops the ball on the receiving end!

Da
Review №89

Not too long too unload but the staff is unfriendly to help you. Truck drivers standing in their receiving warehouse -10 degree to ask about the paperwork but the staff is busy laughing, cracking jokes and ignoring while seeing the driver standing in front of them . Non of them wearing masks . Not even one of them

Cm
Review №90

Got here 30 minutes early. Two hours and thirty minutes later I am still waiting for an unloader to give me the ok to open the doors and dock.The receiving team seem to be very young people in their 20’s. They are very immature in that they don’t have a concept of respect for the people who are much older; Specifically Commercial Drivers who come here to unload.This Distribution center has a failure in management.

Te
Review №91

Nice place to deliver fast unloading

Mi
Review №92

Friendly staff just very slow for my paperwork dont listen to the guard if she tells you to back up and wait make sure its the people in the shipping receiving desk that tells you after a hr of watching others pull in and go into the office like Normal I decided to venture in and im glad I did that cut down the wait considerably im sure.

Mu
Review №93

1 of the best.

Ma
Review №94

Worst place for delivery AVOID AVOID AVOID this place 9 hours so far here waiting coming inside to make the worst complaint I made before in my life I dont care nothing this people need to respect truck drivers this is the worst experience ever in my 5 years doing this job.

Is
Review №95

Nice place 👌

Eu
Review №96

Overnight parking great lumper service sucked my grandma moves faster than they did

Te
Review №97

Slow, lumper company needs to get their act together.

Kr
Review №98

The lumpers at this facility run the place, these are also the same people who have no consideration of other peoples time. Pulled up to the dock door at 8AM for my 9AM appointment its now 12:30PM and they have not even opened the trailer doors to start unloading.Dont waste your time delivering to this place publix does not value or respect the truck drivers as much as the media wants you to believe they do.

ya
Review №99

Apoiment 10:00 am i checking 7:30 am now is 3:03 pm for only 9 pallet is no finish yet very bad place for delivery I have no idea when they end but the truth is a place that I do not recommend you come deliver

Wi
Review №100

GREAT SUPERVISORS GREAT TEAMWORK JUST A GREAT PLACE TO WORK💯👍

Information
100 Photos
100 Comments
3.4 Rating
  • Address:7350 Hazeltine National Dr, Orlando, FL 32822, United States
  • Site:http://publix.com/
  • Phone:+1 407-203-2600
Categories
  • Warehouse
  • Distribution service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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