Kerrie went above and beyond for us! She was on top of things and never failed to keep us updated throughout the entire process, with both our son’s rental and auto insurance! Highly recommend Kerrie and her agency!
Kerrie deserves more than 5 stars. She cares about her customers and goes the extra mile to help with any situation. She goes above and beyond the requirements of her job. For any auto insurance needs or questions contact Kerrie and she will do her best to help you.Ken Shaw
Highly recommended, Ms Kerrie helped us, she went out of her way and she worked after hour to find a suitable quote, remarkable person,very professional, empathetic, we will refer this agency to all of our friends and family 👍
Very professional, Kerrie was Super helpful and made you feel super welcomed. She was quick to resolve my what i needed as well. I will recommend them 100%.
Ms. Kerrie was very helpful and professional. Thanks for helping us
Being a first-time car owner, Kerrie was extremely helpful with getting me insured and explained everything in detail. She went the extra mile so that I was not left with any questions after walking out of the office. I would definitely recommend Floridian Insurance Agency.
Spoke to agent to get a quote she was very rude!! will not recommend this company!
The customer service here in incredible. Kerrie really hooked me up. I had a lapse with my previous insurer and multiple tickets; they still managed to get me a quote for 1/2 of what I was paying previously. Highly recommend to anyone for all types of insurance!
Quick to assist with getting quotes when needed. Always ready to assist in resolving any issues that I have had with my insurance.Have been a customer for many years & plan to be for many more.Definitely an agency I would recommend & continue doing busines with.
Lady on the phone was pretty unhelpful never even called back at all when calling her at 11 am Just use geico can use the app and get insurance not have to deal with someone who doesnt do there job
Very knowledgeable, professional and friendly; they helped me out tremendously and saved me money. Kerrie, took her time and explained everything to me in a clear concise manner that helped me understand perfectly. I would recommend them to anyone!
Kerrie with Floridian Insurance is above the best, she keeps our accounts and us up to date on all changes coming up. Her and office staff are spot on about getting paperwork out to Contractors for us. Very pleased with Kerrie and Floridian Insurance.
I’ve had only positive interactions with the group that handles business at the office on E. Colonial. Thank you for the great customer service!I also saved $98 per month when I signed up for coverage through them and left my previous insurance carrier, Progressive.
Been with the office for around a year. Great customer service from the girls in the office. Always meeting our needs and always available to answer any questions or concerns. Renewed our policy today. If you like to be treated like family this is the best agency for you!!
I’ve been with this agency for over over 2 years now. They do have the best prices And Great customer service. Every time i call and ask for smth they are always happy to help. They go beyond and above to meet my needs. Definitely recommend them for anyone who’s looking for insurance. Make sure you ask about Nader he’s the best at what he does n he makes sure you get the best deals.
Extremely helpful and knowledgeable. Made the process quick and easy. Im not very savvy when it come to insurance. But they made me very comfortable. Would definitely recommend to anyone, and plan you using Floridian again for sure.
The service was second to none. They saved me alot of money. I will be using them from now on.
Floridian Insurance has been great for me. They insure multiple rental properties for me, and all with ease. I just email Kerrie and she takes care of everything and looks into any questions I have very promptly. Glad I was introduced to them a couple years ago, best decision to move over to them.
I was thoroughly impressed with Kerries professionalism and warm spirit. She was extremely friendly and made this process hassle free and easier than i thought it would be initally. Thanks a lot Mrs. Samuels for all your help. She really went out of her way, and made me feel as if she cared about me personally. I would surely recommend her.
I have been a customer of this agency for years, as well as my father before me.The expertise, knowledge and relentless tenacity Kerry Samuels performs 365 days a year is unlike any Ive encountered in my experience, and I worked in this industry. She just has a knack, for naturally looking out for both the interest of the insured and insurer She is a women of integrity and an asset to Floridian Insurance.An insurance company can be unpredictable in the way of decisions, but you can count on this agent to know what to do, every time.
Karrie was extremely helpful, she solved all the problems I had. I feel as if I am a lot more informed after talking with her. Would definitely recommend her for great customer service.
Great experience!! Fast process Nader helped out with the best policy and best rate definitely would recommend his service to friends and family!
My family and I have everything covered with Floridian Insurance Agency. Besides the good rates they offer, their customer service is priceless. I definitely recommend this agency to anyone in need of insurance, they will always find the one you need in an affordable rate.
Extremely friendly staff, very helpful, they are more than willing to answer any questions for you. Also ive been using this agency for years now, i have always felt like they helped me to the best of their ability.
I got called back one day after I left my info. They are very helpful. Since I dont know how to deal with my former auto insurance, they helped me out and explained the policy clearly. I really appreciate it.
The best in the business. I spoke to the owner (Nader) he ask me a few questions I told him what I need and with in less than 30 mins he gave me unbeatable quote and he is so personable that’s the main factor why I’m going with them. Knowing that they will be there Incase you need them.I would refer my family and friends thank you FLORIADIAN INSURANCE AGENCY.
Very nice company, very professional great service. I truly trust them with all my personal business.
Kerrie has been helping me with insurance since I needed insurance for a 1978 winabago I will recommend her to anyone! Thanks!
Kerrie is so helpful and always keep me posted during the process she also find the best for me.
The girls in the Office they take care of me. They are nice people!! I always bring people for new business and they also take care of them.
Kerrie was AWESOME!! She stayed after her time to make sure we got the best quote!! She was the best and we laughed alot!! Thank you Kerrie for all the help!!
Staff is very knowledgeable and timely in their responses. Excellent customer service with a goal of seeking solutions to optimize customer value.... Thanks for the professionalism.
I did my home owners insurance with this company. I got the best rates and excellent customer service. From now on I would always refer my friends to them with out a doubt that they will be satisfied.
It here insurance is very friendly to us and help to fix solve insurance I’m been stay long time with them Florida insurance agency. We don’t have a problem and thank so much help us
Nader was very helpful in guiding me when buying my homeowners insurance. He was very fast and efficient, this insurance agency did above and beyond any agency I dealt with in the past. I got the best coverage for an affordable price.
Ive been a Customer for this company for almost 2 years and they have been very helpful and attentive. I will recommend them to anyone looking for a great service and no hassles.
Nader and his staff are very friendly and professional. They are able to find the best deals for you based on your needs. They are one of the best insurance company in central florida. I highly recommend them.
Kerrie worked hard to get me the best deal possible.
I love the staff! They are very friendly and knowledgeable. I highly recommend this place to anyone looking for insurance.
Since switching with this insurance...ive been getting better quotes & service.....kerry & marimar...the best ladies ever...respectful & they go out they way for u....i have no complaints....i would recommend them any day...im going on ten years...
Got a great quote, helped alot and gave a bunch of useful information
Floridian Insurance made it simple for me to manage my home and auto insurance, making the everyday life that much simpler. Keep up the amazing work!
This is one the best Insurance Agency I have ever dealt with.The staff is very patient & they go above & beyond to find the best rates for either Home Owners, Car or Rental .People dont realize it takes a lot of research to get you the best quote in this industry. You have to be patient & good things will always come your way . I was, & I am extremely happy with the results.I will reccommend your Agency to all my friends . Thanks to Kerrie & Marimar for their hard work & to accomplish such a fantastic quote.
Terrible customer service after being a regular customer. They hook you in the beginning with good customer service if it is your first time, but after that dont expect good customer service and they are very unorganized. They do not respond well to the customer any more.
The agents at the insurance company was very polite, professional, Organized, helpful and very respectful. Most definitely recommend this company to anyone thats looking for a professional company that care for it clients. Thank you again Miramar & Kerrie for your hard work
Customer service is terrible. Lady on the phone should not have a job.
Good customer serviceKerrie and marimar are very nice peopleVery good deal on auto insurance 👍
Great customer service! everyone very helpful and understanding. Thank you for your time and patience NAder Zyer & Kerrie Samuel :)
I know this agency for a few years and every time that my renewal come they shop for me in others insurance company to get a better monthly payment. Im really thankful with Kerrie and Marimar for always been nice and and helpful.
Very honest and great service
Thank you Marimar for helping me today!! I saved a lot, you were the best!
Great customer service, id defiantly recommend it to everyone ! Very quick in responding and helping customers ...Very friendly people
We have been using this agency for a couple of year for our tow service. This time I have to say i am completely disapointed and frustrated, I have been waiting to get a quote for more than three weeks, the recepcionist wont take my call anymore and the agent/ manager Carrie just tells a lot of lies. She says she will call back and never does. When I finally get a hold of the agent she says to give her 2 business days its been three so i called and they send it to voicemail.Total lack of custumer service and professionalism I will not deal with them any more and I will make sure to let everyone I know about my expirience with them
If I could give this company 0 stars I would. They never return phone calls, sit on cases, and always seemed bothered by customers. I was specifically told that they have other customers to worry about. Ive been trying to cancel my insurance for a month now, come to find out that Maria has been the one making the mistakes and sitting on the case so I can be billed for longer. I would not recommend them to anyone. If you need insurence go directly to the company.
Excellent service !! staff took the time to find me the best quote ...the agent Nader was really helpfull ..highly recommended ..
Very helpful staffwilling to make the extra effort to accommodate youI have all my ins with this companyno regrets
Do not trust them with your money. They will purposely sit on your case or not cancel your insurance to bill you for longer.
I am very pleased and very happy with the friendly service from Kerry and marimar from this company they were very helpful and very professional I recommend this company to any one ask for either marimar or Kerry you would be very happy with the service and honesty from them. Kerry is the office manager and marimar is her assistant
I spoke with Cari about 1.5 weeks ago. She seemed very annoyed that I wanted a quote and hesitantly took all my information. I have never heard back from her. I called today and some other person with an attitude answered. She asked for my name 3 times!! Im done with these guys. You dont want my business. GOODBYE, you wont get it
First time getting insurance they have really been helpful and knowledgeable great help great service good policy for the best price
This is the best insurance compagny i ever dealt with!! The agent nader is very helfup took his time to find me the best rate with the best coverage!!! Thank you so much i highly recommend this compagny
There are very professional people I like them a lot I want always do business with them
I went there around 1:00 oklock they seem they are not motivated to see customers . She tried to make a quote for auto insurance . She told me it gonna take abt 20 min which was fine with me, but they are like careless abt the customers and just decided to leave, after they say that they gonna give me a call .I neverreceived any phon calls or email from them.I will never recommend nobody to this place because they are careless and they lack customer service
Excelent.. they have the solution at the moment..
Quick fast and efficient, this insurance agency did above and beyond any agency I dealt with in the pass they checked around to find me the best coverage with the most affordable priceThank you so much Floridian Insurance Agency A+++++++++++++
Great customer service, and Mr Nader Zayer was very helpful.
So thankful for all the money you are saving me on my car and home owners insurance.... GREAT CUSTOMER SERVICE...
The hands down most worst customer service ever the lady in charge gets pissed when customers come in or when you wnt to pay a bill she answers phones and deals with customers in the most disgusting form of greeting and also uses foul language and rates are constantly going up run for the hills if asked to go to this place she even treats her receptionist very disrepectful like she thinks very low of her not the place to get insured the five star reviews below are most likely not customers- Michael McGaha
Ms Kerrie and Ms Marimar both helped a huge amount during an urgent insurance matter. 10/10
Great customer service!
Great services
Floridian Insurance Agency 7316 E Colonial Dr, Orlando, FL 32807.
Excellent place, always ready to help me Kerrie Samuel 👍🏼
I am a customer and they provide excellent service and I fully recommend it. Address any need ..