The team did a great job.Devin the sales rep took the time to explain how A/C systems work and was not pushy at all.The team showed up when they said they were going to and delivered in a professional manner.Will definitely be using them again in the future.

From start to finish this company was great! We had two new systems install by this company right before Christmas and the technician was able to put in two units in one day. They were on time, professional and though throughout the process. You cant go wrong by choosing this company to do you A/C installation. I am happy with the service that this company provided to my family.

Made an appointment for them to come, receive confirmation 30 minutes prior to appointment they were on their way, no one ever showed. One call to follow up with the tech was was told no one knew anything about the appointment then told they dont cover my area. At the multiple emails and texts confirming everything very confused as to why they would treat me as such. Pictures added showing contact.

I asked them to put freon on my AC but the technician said thats still full, and he said need to release it. I dont know what that mean so because hes technician you put your trust on him. I paid the release service he did and you know what happened DONT HAVE AC IN MY HOUSE!!! BETTER IF HE DIDNT RELEASE IT, WHATEVER. MY HOUSE STILL COLD. SUFFERING NOW!!!CALLED THEM THEY SAID NO TECHNICIAN AVAILABLE AND HAVE TO WAIT UNTIL MONDAY!!! OMGOSH!!! with this weather 97 and 98 degrees outside with no AC... youre ... and I have condition!!! This is ridiculous!! DONT TRUST THIS GUYS!!!

Called because my outside fan wouldn’t shut off - most likely a stuck contactor. Tech arrived on time and was efficient in changing it out. Call them if you want a reliable and knowledgeable AC company to assess your system.

Have been using Cool Zone for years and this company is great and I trust them with all my referrals and my personal properties. Very responsive and price competitive with excellent customer service!! Will continue to use and highly recommend.

Max came out on his day off to charge the ac system. He spotted the source of a slow leak right away, a leaking suction side refill schrader valve. After replacing the valve, he pressed up the evap coil side with nitrogen and soap bubble tested to ensure no other leaks, he then pulled a vacuum on the system to remove all moisture and recharged with refrigerant to OEM factory specs. Got me back in the Cool Zone! Very nice and knowledgeable, professional technician. Great service from a great company!

Quick service and great value.

I’m very happy with my new a/c unit and air handler.very good service and they went the extra mile to make sure everything was done perfect.the price was extremely fair.I highly recommend!!

When our A/C broke down in the middle of the summer heat, we called our home warranty company thinking that we were covered. After speaking with them, we found out that all they were providing was a discount percentage since the unit had to be replaced. They provided us with an estimate to replace the unit and we were happy to see the discount.Since I was a member of BNI, I called Mark Adams to provide me with a quote. I was shocked (in a pleasant way) to find out that Cool Zone was able to provide us with a better quote for a superior unit, even with the home warranty discount that we were eligible for. Not to mention that the home warranty company’s contractor could not install for another 7 to 10 days.Long story short, Cool Zone A/C came out in about 3 days and installed our new unit and we could not be happier. I have recommended Cool Zone to my neighbors and I will continue to refer them because I know they provide honest services.

I had one of their technicians nearly hit me with their service truck. When I called their office to speak with someone they showed no interest in what happened. I explained the situation and said good bye and the phone call was over as quick as it began. If they care this little about the conduct of the people who represent them out in the field and the office staff is just as rude, is this really a company you want to do business with?

Best AC repair service or replacement in Orlando Florida. I have a brand new energy efficient AC unit, no hassles!

I asked them AC maintenance and repair. The technician arrived on time and located the problem very quickly, which was good. But they were lacking communication skill and failed proper explanation of the repair cost, so I can only give them 1 star. I recommend to avoid this company.Here is what happened.The problem was AC thermostat died due to age. It was old mercury thermostat. He gave me an estimate and it was within my budget, so I gave go-sign to replace it.After finishing a new thermostat installation, I noticed it was a used unit. It has dirt on it and yellowishly discolored. I asked why he didnt tell me it was going to be used unit.then he start talking my old thermostat was mercury type and this used unit would only fit, and replacing it with new thermostat would be much more expensive. He didnt give me breakdown of the repair bill or no further information.I dont like such nonsense bullsh*t explonation and unclear bill. All the thermostats are virtually universal from long time ago. He should have asked me it it was OK to replace with a used unit, and cost differences, but didnt give me no further explanation but the final bill.Im very upset and wouldnt call them again, and you really should avoid them, too.

Very knowledgeable and honest! Would highly recommend them!