Bob Heinmiller Air Conditioning is the kind of business all others should aspire to be!Amazing customer service from the first call to completion of installation.We needed a whole new unit and Patrick walked us through everything,answering all our questions and helping us to arrive at the perfect systemfor our house. He was a joy to work with and made the whole process easy!He personally came and checked everything and the installation team ofBob G and Anthony did a fantastic job.A wonderful experience and the price was great too!
Used them previously twice before and was great. Unfortunately this past service I will never them again. Had a clear leak in the evaporator coil and asked the technician if it’s worth putting in coolant based on the severity of the leak. He explained he was not sure (the reason I called him out). He then added refrigerant to our system, which lasted only 24 hours and come to find out was pretty dangerous and not approved by the EPA. Called back and told the lady the issue I had over the previous service and she said he added refrigerant, which is “environmentally safe.” All in all, waste of a lot of money and put my family at risk and they showed no remorse.
We have had an ongoing AC maintenance from Bob Heinmiller for the last five years. Recently, there was a service issue that required additional remedy Melanie was responsive, helpful and our issue resolved. Bob Heinmiller proved to be a company with integrity that stands behind their work and service. Top notch
Our business AC went out on Thursday in the middle of summer. We called and spoke to Patrick about a replacement AC system. They had a great price, service and was the only company who could get a new unit as fast as they did. My staff and me our very happy with cold AC again!
Bob Heinmiller Air Conditioning just completed installation of a 22K Generac generator for us. From the initial interview with Matt to the completion by Mike, Danny and Nate, all aspects of the job were above expectation - from communication by Amanda and Melanie in the office to performance by the installation team - all was done professionally and timely. We appreciate their work and look forward to a continuing relationship with the Heinmiller group.
Bob Heinmiller is the best! They installed our HVAC system 11 years ago and we use them exclusively for service and repair. Their technicians are well trained, polite, on time, know exactly what they are doing, and provide a lot of confidence. We trust them explicitly. Our system is complex, serving a large one floor rancher with a lot of duct work, and with the air handler in the attic. It is not a cookie cutter setup. They did a super job installing the system in 2009, after a totally botched experience with another local HVAC company, and we have been very happy with them since them. They seem to specialize in older homes, of which ours is a great example. I recommend Bob Heinmiller highly. Their front office is also super. Very professional, courteous, and they get right on to a service request. A++
Our experience with Bob Heinmiller was outstanding. Excellent company.I still cant believe how smooth and painless it was to replace our two AC units. Many thanks to K.C. (Kenneth S) for helping us choosing new equipment. He is extremely professional and informative. We received a very competitive quote and the experience from quoting to installation was seamless.The entire crew did an exceptional job installing our new A/C System within a day. They scheduled the installation very quickly and showed up when promised.Very punctual, professional and communicative. All the team K.C., Robert (Bobby) and Antony are friendly, punctual and highly skilled. Great experience from sale to installation. Thank you again!
We hired Bob Heinmiller Air Conditioning to install a new AC system in our house. After carefully doing our own research as well as listening to the all of the information that Patrick our representative gave us we decided to go with a series of mini split units in our home.We could not be happier with the results. Our house is able to have appropriate and desired climate control in every room.The crew at Bob Heinmiller made it incredibly easy for us. They took care of all of the details. Everyone of the folks that worked with us was professional, courteous, knowledge, hard working and really, really nice. I would like to thank all of them, Patrick, Bobby, Levi, Charles, and Anthony. Great job everyone!I would not hesitate to recommend Bob Heinmiller Air Conditioning for any service needs. I look forward to doing business with them in the future should the need arise.
Called this company based on high reviews and have been very disappointed thus far. The call center has a staff of rather arrogant ladies that speak to you as if they were indifferent toward your business. I was please with the response time and the timely arrival of the technician. However less than a month after the repair they were back again. They did not charge me to return, thank goodness because the service call is $185. Just this week the tech charged me a $185 service call the adjust the thermostat in the guest bedroom, only to have that thermostat break three days later! HUMMMMMMM??
Just got a new generator installed and I couldnt be happier with the service in received. Bob Heinmillers personnel we impressive across the board. They do every element on the installation themselves no vendors used. They under promised and over delivered. If they say they are going to do something they do it, that is rare. You wont be sorry if you use BH AC.
Bob Heinmiller did an excellent job from start to finish. The estimator was great to work with and had a wonderful attitude and was funny as well. He stood behind the estimate even though they upgraded one of the parts due to not being able to procure the original part. His crew came in and had to disassemble the unit in order to get it in our attic and had it all up and running before the end of the day. I would highly recommend Bob Heinmiller!!!!
Patrick was our rep and he was fantastic. Very knowledgeable. We got a couple estimates but for the money we got a better system . Bobby and Anthony were great on the install. Quiet, professional and cleaned up everything after they were done. We were very happy with not only the price, but the level of service. Well exceeded expectations.
We have been using Bob Heinmiller AC service for about fifteen years, since our last AC unit was installed. Each time we have had to have repairs or service, they have been prompt, efficient and professional. We find their prices to be competitive and fair. Today they are installing a new unit for us.
Salesman Patrick and his team of installers, Bobby and Anthony, were fantastic! We love our new Carrier Infinity system. The installers were great. Worked hard, did not leave a mess and were just a pleasure to have do the install. I HIGHLY recommend the Bob Heimiller team!! 5+ Stars!
Excellent company. I had them installed Solar panels onto my house. The solar system is working great. I did a lot of research and found the bigger companies were not the best value. I listened to all the sales pitch. Heinmiller the Solar Guy Manager Mike Lane was the most technical and honest. Got 5 quotes and Heinmiller was the best. I received top on the line LG panels and Solar Edge inverter. Very satisfied. Highly recommend.
Called multiple AC repair shops. 1 was horrible service, another refused to come unless we paid another diagnosis fee, another came and overcharged to fix 1 part.Bob Heinmiller didnt charge a diagnosis fee which was awesome. We only paid for the parts, and they had the lowest price we could find at maximum value.Tyler came on time, extra friendly, focused on his work and was quick to fix and check if all things were done properly.Would absolutely call again and Id advise others to do the same.Would call again
I still cant believe how smooth and painless it was to finally replace two really old AC units. Something no one wants to ever have to do but thankfully I had the amazing team at Bob Heinmiller on my side. Every step was stress free (which is a really big thing for me) from finally realizing it was time to replace (thank you Kenny and Tyler, two of the most amazing technicians) to KC for help with choosing new equipment to the greatest installation technicians ever, Levi and Anthony. Like true artists. Last but not least, Melanie!! She is the Queen! Make sure you talk to her. You will be in really good hands. We will be Bob Heinmiller customers for life! Thank you all!
Great place to install a Generac Generator AND have it serviced by them! We’ve had our generator for a year now... Joe was out last week for the yearly service which went great. Mark Derringer originally sold us the product and was very good at explaining everything! You’ll be very happy with their entire group!!!
Joe was excellent. Will be asking for him again. In a few months. Shot out to matt. For his estimate. He was extremely nice.
They installed a new AC system. Very professional and nice. Excellent quality. I highly recommend Bob Heinmiller.
Our experience with Bob Heinmiller was outstanding! Received a very competitive quote, and considerably less than the A/C company sent out from the Big Box store. The experience from quoting to installation was seamless. The entire crew did an exceptional job installing our new A/C System within a day. We highly recommend Bob Heinmiller Air Conditioning.
Great company. Would highly recommend.
THANK YOU to the Bob Heinmiller team for making our AC replacement a positive experience. Everyone with whom I spoke was very professional and kind. I truly believed that they had my family’s best interest and budget in mind and did not pressure us into any unnecessary repairs, services or systems. Patrick, Michael and Levi were the dream team! Very punctual, professional and communicative. While I hope to not need their services again anytime soon, they will be the first I call for any future needs. Thank you again...we love having AC again!!!
Great HVAC company to do business with. I highly recommend them to anyone who is having issues. I worked with Patrick Liner though the replacement of our AC unit, and he was upfront and great to work with. I never felt pressured while I was collecting bids from other companies and Patrick was always available to answer any questions I had through the decision process. Great Company!
Service is second to none. Awesome people to deal with. Installation of new air conditioner was first rate.
Great service! We’ve been using Bob Heinmiller AC for a few years now- but the time came for a new system. Patrick made it a pleasant experience. The crew did an excellent job. Repair or replace- they can do it.
24/7.... thats a joke! I called two days ago and after being told for the 5th time in two days that a Technician would be calling me back I called a different company. The other company was here within hours. Btw I still have never heard from their Technician.
Kenny came out faster than I have ever seen on a hot August day and fixed me right up! Even cleaned my coils which I had no idea about! I can not thank Melanie enough for her amazing customer service on the phone and providing the logistics involved to arrange such a quick service call. I highly recommend them, especially Kenny!
We have been with Heinmiller for more than 20 years, as has been our son. We have always been very satisfied with their service and with their technicians. They are here when they say they will be. Our technician is Kenny and he is terrific. He does a great job and always cleans up after the job is done. The people in the office are very nice and helpful. We will always keep Heinmiller. It is hard nowadays to find wonderful companies. When you find a gem you had better hang on to it.
Patrick, the estimator, was my first in-person contact and frankly, it was his thoroughness in checking out my dysfunctional AC, knowledge of all things AC, eagerness to explain in detail my options and 5-star follow-through. Also, I didnt expect him to show up the day Michael and Nick did, the installers, but he was there and walked them through all that was to be done. I got two other quotes, but Patricks quote was considerably lower than another 5-star AC company for the exact Carrier system, including a new smart home thermostat that I LOVE! The installers were super competent, answered my questions happily, cleaned up every little scrap and left me in sheer bliss with a new ice cold system. My two thick-furred dogs and I had been suffering for five days with no air. All three of us send our heartiest thanks to Patrick, Michael and Nick for putting us back into a good mood and letting us sleep again. This is the second time Ive used Bob Heinmiller. My experience both times certainly means theyll always get the first call should I need help again. Also, all three men had excellent senses of humor. I, personally, always appreciate that.
KC was a good salesman..Very descriptive in his information of the product. Would definitely recommend Bob Heinmiller for a replacement AC. Ac was installed efficiently and in a timely manner
Needed a new ac unit and inside redone. Called around to get quotes and they had the best price and service warranty. They had 2 techs come to my house that next morning to install the unit. They were on time very polite and efficient. Didnt mind my children asking them questions from time to time and my dogs running around there job site. The two men who installed our new system Michael and Levi both interacted with my children and taught them a few things about the ac unit, got the job done before said time. I would recommend this company to anybody who needs any type of ac repair. Just the way they conduct business and there friendly techs. Thank you.
After a severe lightning storm disabled our 18 year-old ac, Heinmiller arrived the next morning, gave us a reasonable and responsive evaluation, and proposed a solution of a new unit. The price was a sticker shock, but justifiable and they were able to replace the entire outdoor and indoor equipment, including a new all-singing all-dancing thermostat, within hours. Patrick, our rep, even took care of permits and rebates. The equipment is amazing, works so much better than the previous unit ever did, and I expect our electric bill to be considerably lower. Great service and helpful people. (PS, if you happen to have a problem with your ac after lightning, call your insurance company. Just saying.)
My husband had been 3 days out of surgery and the a/c quit putting out cold air. I called my regular company to come out and they said they were closed for 30 days. No concern over our situation and no referral to another company. I call this company and they were right on it and got someone here within 2 hours. The gentleman, KC, was right on top of it and got it fixed right away for us. He was kind, knowlegeable and professional. We wont deal with another company after this experience. Thank you very much for understanding our immediate needs and coming to the rescue!
Best ac repair in Orlando, Fast service, called after hours
I needed a company to install a new AC unit and air handler for a flip house. I called several places around Orlando and Bob Heinmiller was the most responsive and presented a professional and complete quote.They scheduled the installation very quickly and showed up when promised. The 2 guys that came were professional and went above and beyond even handling a couple of items the GC didn’t do which were required before AC installation.I’m definitely putting them on my preferred vendor list for not only AC but also electrical work.
Knowledgable, friendly, and great work from beginning to end.
Bob Heinmiller was excellent to work with and to conduct business with, from the first sales call, to a new and wonderful A/C unit. Patrick Liner, Michael and Levi were all outstanding, professional and informative regarding my recent purchase / installation of a new A/C unit. Many thanks to Heinmiller Air and the entire team. M. R. Coffman
We needed to upgrade our 18 year old system and interviewed a couple of companies. Went with Bob Heinmiller because the salesman (who also has been a technician) understood what issues we were trying to address (both with a/c and dehumidification) and had good recommendations. Price was also very competitive. The installers, Levi and Mike, were fantastic - very competent, professional, clean, seamless installation. (Another plus is that their techs have been with the company for many years which is a good sign) . We had a follow-up issue and they came right out and addressed that as well. In addition, dealing with Joyce and Melanie in the office was very pleasant as they did all the paperwork to ensure the product warranties were taken care of as well as some available rebates.Very happy with the company and the product and have confidence they will be in business in the event there are any warranty issues over the years.
Mike lane was very honest and professional.. We will be getting our Ac unit replaced and shortly after the solar panels done because of him. Need more guys in the field like that and not just crooked salesman.
Bob Heinmiller Air Conditioning went above and beyond for our family!!!We had an emergency at 4:30 p.m. on a Friday and they had a technician at our house within an hour! The tech, Mike, was very friendly and knowledgeable, and got the repair done before dark so that we would not be without power all weekend. The owner, Mark, even stopped by to make sure everything was okay. Thanks to the whole team at Bob Heinmiller AC we were only without power for a few hours, instead of a few days!!! We truly cant thank you guys enough!!!!!!!!!On top of their timely and impeccable service, they also made sure the permit/inspection process was taken care of and worked with us and our insurance company with invoicing.Truly all around amazing service!!!
My family bought this house I live in in 1956. It wasnt until the middle 1960s we got A/C and we bought it from Bob Heinmiller. I can remember even now, and I was only ten years old when we got our first one, how wonderful it was. Bob Heinmillers has taken care of that A/C unit and all the other ones we have had over the years. I bought the newest one just a few years ago. Kenny, the technician who came out and did the tune-up this week is outstanding. Besides being a true gentleman his work was outstanding. You can always trust Bob Heinmillers to do the right thing by your A/C. The price is also right. I called out another A/C company a few years ago just to try someone new. I will never do that again. Taking advantage of a TV ad to save a few dollars is the worst move you can make.Thanks again Kenny and good luck this season to all of you at the shop.
Charge way too much for their service repairI could have had the same work done by some other company for less than half of what they charged meWill Never use againUse at your own risk
Never have I felt as happy in a job as I do working here. I can go home at night and sleep comfortably knowing we are honest to our customers, and not doing them wrong. I say that because I have worked at places like that in the past, I had to leave that company and I couldnt stay working at a company like that, it weighs down on you.Bob Heinmiller makes sure all our technicians take continuing education and training courses on all the new product and the equipment we work on, to help better serve our customers with knowledge and confidence. We make sure everyone is certified to work on the equipment and has all proper certifications or schooling for the work that they do perform.Our boss is very involved in the work and jobs we do. He is here and present at the office everyday to be available to us and the customers. I feel as though we are like a family here and work together as a team.I cant write a review as though I was a customer but I can tell you how I feel as an employee, and as someone who has worked at 5 other construction / service companies this one is the first to feel like home, and to be somewhere I want to stay till retirement.I hope you can find the same qualities in us as a service provider, as I do in a job. We look forward to a long lasting business relationship, as we aim to serve you for a lifetime.
Bought Solar from Mike and it was an overall awesome experience. Would highly recommend purchasing through this team. Zach installed very cleanly and everything is working great. Will not be disappointed in this decision.
Patrick and his Team were Awesome they got the job done .. Great company
Everything was as planned and scheduled. The individuals doing the installation were on time, kept us informed on progress and were very clean during their work. I did not respond to value because I did not shop Heinmiller AC. They have done all our work!
GREAT SERVICE!! Service technician Dominick came to our house, and I was extremely impressed with his knowledge. Dominick figured out the lightning strike that hit our AC had back fed into the electrical box because of improper grounding. He then examined everything and explained what he was doing as he worked. He also encouraged me to ask questions if I didn’t understand anything. Dominick is conscientious, patient and it is a privilege to have such an intelligent, well-school, polite electrician working for us. I would highly recommend Bob Heinmiller Air Conditioning and will definitely use them in the future!
Best pricing is one thing; but best customer service is another. The entire team made such a stressful moment of having to replace our entire AC Unit into a moment of ease! The techs were on time and professional; absolutely outstanding service! And now, our house is at a constant cool :)
I moved to Orlando in 2004 after my husbands death.and I purchased a small house and within a couple of months I needed a new air conditioner. After searching - I was so glad I found Bob Heinmiller! Looking back I have enjoyed - YES - I have enjoyed the business relationship I have with this organization! The office staff is always friendly and ready to help! They will explain things to you and help you understand what needs to be done! Their technicians are friendly and are ready to explain and talk with you and explain exactly what thy are doing - if you ask. I highly recommend Bob Heinmiller Air conditioning!They are SPOT ON IN EVERY AREA! THANK YOU HEINMILLER FOR 15 YEARS OF AMAZING SERVICE!
1st of all ! All I can say is spot on company! The whole staff was super helpful. Called in for a complete AC replacement estimate for my home. Spoke with Doug for a quote. I had spoke with several other local companies. He gave answers not a sales pitch. He recommended Carrier. Glad he did the unit is quiet and supper efficient! My electric bill went down substantial! The install was done as scheduled and right! If you are in the need of a new system try Doug at Bobs
Very good business to deal with. Work is of top-notch quality, employees are friendly, punctual and highly skilled. Prices are fair. Customer service and fixing problems are second to none! More companies should be this way!
Was referred to Heinmiller AC And Electric by Melanie R in the office . Play golf with her husband so I was pretty confident their standards were high . Gave them a call .From start to finish nothing but quality people .Purchased a Carrier performance series coil/fan and heat pump .They had the unit in and cleaned up by 2:30 in the afternoon . Polite and answered all my questions . Impressive .Looking forward to having them install our Generac system next month.Robert StoffregenApopka Florida
Getting a whole house generator was pretty intimidating and after researching other companies we decided on Bob Heinmiller. Basic reason because of the people, communication and everything needed for the generator was included in the price, whereas other companies you have to find your propane dealer. Our salesman, Mark, provided us with all the info necessary to make a decision. Melanie and Angel were great communicators when I didnt understand something about inspections - always answered the phone (no leave a message) with a smile. The installers Mike, Robin, Austin, and Danny showed up on time installation day and went right to work diggin ditches, laying pipes and working with electrical hookups. There was no wasted time - any questions were answered by the crew plus they were fun to work with. I would say this company does the best and then some. They truly want a happy and satisfied customer.
Contracted Heinmiller to install an 8KW solar system. Got quotes from all the majors and liked Mike the best. Went with my gut and the lowest price by far and glad I did. My neighbor contracted with one of the big boys, paid a lot more and is still waiting on the install. I’ve been up for two months. Install was actually done by Mike and team, he knows what he’s doing. Actually had a lightening strike. He noticed that the system needed to reset and let me know before I even noticed. Next day. Walked me through the reset. These guys are great and you can’t beat the price. Oh and this is my first Google Review....ever.
I had a new ac system installed last November, 2018. Bob Heinmiller Air Conditioning, Inc. did a very professional installation. They were courteous, clean, and did a wonderful job installing the unit. I was pleasantly surprised how much I am saving over the old unit because this unit has a dehumidifying component that is very efficient! I couldnt be happier that I went with Bob Heinmiller to do this job!
Mark Derringer came to my house to give me a quote for a new AC unit. He was patient, thorough, and not a typical pushy salesman. After getting quotes from a couple of other companies, I called Mark and requested if he could reduce his quote to match that of his competitors. Not only did Mark reduce his quote, he lowered it by almost $500 from the nearest competitor. I signed the contract and his crew was at my house the next business day, promptly at the time that was given to me. They were professional, thorough, polite, and extremely efficient in their work. I would highly recommend Bob Heinmiller to anyone thats in the market looking for a new unit.
Wouldnt know. I used their website to request an appointment. They called me back I just wasnt available. I called back, had to leave a message to be called back from their message center and never received the call back.
Mark Derringer came out and gave us a quote on 2 generator options, the 16 kw and the 22 kw. He did not try to up sale us on anything. It was a one phone call operation. He took care of everything from permitting, generator installation and hookup, propane tanks installations, hookup and filling, and final operation. He kept us up to date on every step through the process. His all in one pricing beat the big box stores prices hands down. I highly recommend them
We have used other companies before, but never had the responsiveness and quality of workmanship as we have with the Heinmiller Company! Melanie especially went above and beyond to provide great service. We would highly recommend !!
They installed a new split system in my home. Patrick, Michael and Robert were all very professional. This is my go to A/C company.
Bob Heinmiller is the best! Have been with them since 1997! They have always treated me honestly, efficiently, and professionally! 5 stars or more!
Quality service, fair pricing, responsive and attentive staff. What more could you ask for? We engaged with Bob Heinmiller in 2018 to install a generator. From the first visit and initial consultation, through quoting, onsite fieldwork, financing and follow-up, the entire team was professional, courteous and cared about doing a great job. When one of the parts malfunctioned during install, they went the extra mile to order a replacement and get it up-and-running as quickly as possible. I would highly recommend them for all of your HVAC and other needs.
Great company would highly recommend using their services. Three quotes were provided from different companies. Doug came out gave us a quote and without getting a confirmation that we would be using his services he offered to bring us a blower to blow out cold air to get us through the weekend. That was a blessing.When I called back to discuss the quote he worked with me to match a competitors price that was a little bit lower .The install went well. The men were very professional and hard workers. Our Carrier unit is running very efficiently and keeps the house very comfortable.Stephanie who answers the phone is very polite and courteous.Permits were pulled and the county is coming out to do an inspection on the work .
I was very pleased with the job Bob Heinmiller A/C completed. A big improvement over what I had before. The best results out of 3 other job estimates. Very professional. I would recommend to friends.
Adding to this previous post. We now had a brand new unit installed and we could not be more happy with the time frame and service we have received. Its been about 3 weeks since it was put in and its working like a dream. We recommend them for all AC needs.(older post) We have been using Bob Heinmiller for many years, we also have our unit serviced 2 times a year for basic check up and the occasional wear and tear maintenance for our 10 year old unit. I work in customer service and this company is great!!! yes there are times they dont meet the time frame (busy or jobs go longer than they thought) but they call and show up as soon as they can. Today our tech was Nick he was out today and he was great friendly, personable and knew his stuff about A/C units. Thank you Bob Heinmiller we will be continuing to use you and recommend you.
AWESOME SERVICE. I came home from work a few days ago after being in the 95 degree heat all day to my house that felt like 130 degrees. We called Bob Heinmiller after business hours, left a message and within minutes we got a call from the dispatcher Stephanie who was on call. So sweet and helpful. Treated me like we were old friends. She assured me that she would get a tech out to our house as soon as possible. Will the tech was working on our system 30 min after making the call. The whole thing took about an hour and a half from the time we called. Very helpful and knowledgeable and gave us a fair price. We will definitely be calling them in the future!!!!!
Best A/C Company In Town
My family’s air conditioner went out and it appeared that it was going to be an out of warranty issue. Melanie and the folks at Heinmiller went above and beyond to get us a credit for the cost of the repair even though they had no obligation to do so. This is the kind of old school customer service that creates customers for life and I am grateful to have them in town.
Mike was awesome and I would highly recommend him to anyone! We had our solar panels on our roof to heat our pool replaced this year and are very happy with the quality of service, response as well as all explanations along the way. Bob Heinmiller was also the most competitively priced, so it was a win, win for us!
Mike Lane was VERY helpful in getting me a quote in a timely fashion. Mike was there within 2 days and had a quote in 4. He was also very knowledgeable, as i had a unique situation. He knew all the right questions to ask. I encourage you to consider using Bob Heinmiller for your solar needs.
We have a relatively new central heat and air system in our home. We had a problem with it after hurricane Irma. Since the company that did the install is no longer in business we had to find someone to come and service the unit under warranty. We found Bob Heinmiller to have the best reviews so we called them and spoke to Melanie. She was courteous, kind and understanding. She sent out a technician and our problem was resolved. We recently had a problem with the heat portion of this relatively new system. Once again, we called and spoke to Melanie, she sent out Kenny and parts are on order to get us back on track. We are getting through this cold snap because of the efforts of Melanie and Kenny. Our unit will be fully repaired in a couple of days. We would highly recommend these fine folks.
The team at Bob Heinmiller installed my PV Solar System and did an absolutely marvelous job. I especially appreciated the team led by Mike Lane making every effort to see that the installation was aesthetic, fast and convenient for us. They helped us file all the relevant paperwork in a timely manner with the Orlando Utility Commission and had the interconnections completed when we needed it most. When the system was turned on the first time, the technician helped us understand the remote monitoring, warranty and extended warranty and download the mobile application so that we could see the daily production values for ourselves.
Always extremely impressed with Bob Heinmiller technicians and customer service. Called around 7:30am on a Saturday morning with an issue and someone was at my house by 9am and had the entire issue solved within 45 minutes. Highly recommended!
Many thanks to Mark, Melanie, Joe, Mike & Robin at Bob Heinmiller.We started our Generac generator process at a big box store & quickly said NO! Called Bob Heinmiller the next day & Mark came to our house with all the RIGHT answers! Look no further for a prompt, professional, and pleasant company that is LOCAL!!! They have gone above & beyond!We thank you all,Tom & Donna
Bob Heinmiller installed my 48KW Standby Generator. Mark Derringer explained the process in detail and followed through explaining every step. his crew was always on prompt and curtious. Inspections were smooth and on time. This was the first time I used Bob Hienmiller and I highly recomend them for your needs.
The technician arrived when promised. Was knowledgeable and friendly. Im new to the area and very please with my first experience with Bob Heinmiller A/C.
Mike and Mike who came to my house to do a new A/C installation did such amazing work, they were courteous, professional, cleaned up after themselves, and completed the job in a timely manner. Not to mention they also answered all questions I had. If I ever need A/C services in the future I will definitely be calling this company again. I highly recommend them!
I contacted Bob Heinmillers based on their familys long reputation in Orlando. They were fantastic. Came out for a routine cleaning and systems check. Dante discovered a great deal of sludge and water leaking in my unit. He worked until 7 pm to get things band-aided, then came right back out the next day and did a very thorough and details fix on my AC system. Everyone I spoke to there was very friendly and helpful, and Dante was really great. Thanks, Bob Heinmiller - I am a new fan!
Very professional and knowledgeable. A previous A/C company installed my unit wrong, with the coils upside down. Heinmiller was able to correctly diagnose and correct the problem. It was a great relief to work with a company that knew what they were doing.
I recently had some issues with my air conditioning unit and contacted Bob Heinmiller AC. They were extremely professional and had a technician at my house within a few hours. The technician was very knowledgeable and made all the necessary repairs. I will definitely use them in the future and highly recommend their services.
I needed a new AC unit to replace the one Bob Heinmiller installed 20 + years ago. I called them again, and Melanie the incredibly wonderful voice on the other end of the phone and busiest Air conditioning traffic controller sent mark out to estimate both that and a new Generac whole house generator system He was out there the next day, and gave reasonable quotes on both systems So I okayed them both. two days later she sent me Levi and Austin who demolished the old unit including piping thermostat and wiring relined the plenum chamber sealed the entire system and installed the whole new system in just 6 hours. and left the place immaculate. I heartily recommend all involved. heres to another 20 years of outstanding performance my friends. Cant wait to review the Generac installation.
3 months ago we had to replace the AC unit, and after comparing prices and services with different companies,finally we decided to call Bobheinmiller. It was the best experience because their staff is people who knows about it. Also Customer services did an excellent jobWe deeply recomended to use BOB HEINMILLER
I have done business with Mark for many years. I highly recommend Bob Heinmiller’s AIr Conditioning company. They always treat you right! Prompt and professional!
Nik showed up quickly and fixed our air conditioner on a Sunday morning. He was polite and courteous and professional.
Knowledgeable experts who communicate issues and respond to our concerns in a pleasant and comprehensive manner. We had complete confidence in their evaluation of the old system and the installation of a new a/c - heat pump system.
I highly recommend Bob Heinmiller Air Conditioning in Orlando, Florida. My AC unit was not working so I called Bob Heinmiller and they sent a uniformed tech out to my house within two hours and repaired my unit in about an hour without trying to up sell me. There flat rate pricing gave me piece of mind. I will definitely use them again.
I paid over $5,000 in 2011 for a brand new Carrier System, and have had ongoing problems ever since. They are soaking me, and I get nothing but a runaround, and no solutions. The most recent problem is similar to all prior calls...system not cooling, but they find a different little part to replace each time. All parts are supposed to be under the 10 year warranty, but they invariably have charged $139 on three separate visits for parts, in addition to the outrageous labor cost. I have made many calls to speak to the service manager, and he has only responded to one call. At that point he agreed that the parts are under warranty, but he needs to talk with someone else about giving me a credit. I was assured the most recent repair would be free of any charges, since the problem was not corrected on a prior visit. But the serviceman again invoiced me for another $139. Several calls to the office about this charge, are still unresolved. Run away from this company!!From Bob Heinmillers response, it seems the PARTS charges on each invoice is actually a second LABOR charge for each visit. Thats $115 diagnostic labor plus $139 parts installation labor (which on last visit took less that 15 minutes. That equates to $556/hr installation labor on top of $115 diagnostic labor. I have found another company that is much more reasonable, and more transparent on their invoicing.
Always happy to work with the team at Bob Heinmiller. We use them for all of our electrical needs. Robyn is a great electrician! Their team is very friendly and prompt. High trust!
The customer service... Where do I begin.... Its the middle of summer and 90 degrees... We scheduled at 7 am, they said they would be here from 3-5 pm. I rushed to get my daughter early from school just to be here for them. I waited, waited, and waited.. It got up to 86 degrees and my husband calls and the woman says, our tech is behind and its after hours. Dont worry, Ill wave the after hours charge. ARE YOU KIDDING ME?!? A heads up that you were late would be nice, an apology would be great. 6:20 and the tech arrives. The only good part of this experience was him. Hes been with the company for 3 weeks and I cant give him enough praise. He had the system back up and running in no time. He was apologetic, respectful, worked in a timely matter. Hes too good to have to work for such awful customer service people. Id recommend him but Id recommend them hiring new customer service reps.
We have had several issues with our air conditioning and electrical in the last week. As Bob Heinmiller installed the system in the home 13 years ago, it was only logical that we contact them to address our issues. Their air conditioning tech KC and electrical contractor Robin, were both knowledgeable and professional. We have no complaints with the work that has been performed.Thank you,Normand Dupont
Arrived on time. Did a thorough job for our yearly maintenance. Neat and clean and respectful of our home. Everything running smoothly. Love Kenny!
Everyone at this place is the moxt proffesional that we have come in contact with. The generator was installed when they said and
Fantastic job on my install! The price was unbeatable for a quality product.
I highly recommend this company. Always get instant 24 hour phone service with awsome results. The nicest operator I have talked too. She seems so professional and gets a tech to me asap. Just great.
I felt severely overcharged.I think a flat $148 diagnostic charge is out of line. I had a heat pump issue - bad run capacitor replaced. The technician spent 10 seconds diagnosing the bad part, less than 5 minutes replacing it, and maybe 3 minutes checking amps and pressure after replacing the part.Even worse was the $213 charge for the $40 part (found exact same one on-line for less than $40, w/shipping!). Thats a 433% markup - how do they justify that! 10, 15 or even 20% I could understand. And I think they had already made more than a reasonable profit on the diagnostic charge alone.This is the first and last time I will use this company for any service.Update - after the fact, I was given an $80 refund on the charge of the replacement part, which cut the markup in half to just 233%...
I have been using Bob Heinmiller to service my existing AC system for the past 5-6 years. They have done basic maintenance like recharging as well as more major parts repair on my air handler. My system was 10+ years old and I got an estimate from them back in November when Mark came out to give me a price for a completely upgraded system as well as some additional duct work to add some returns in 4 bedrooms. I had the work done in early March. The two gentlemen that came to do the work were very detail oriented and had the new system installed in less than a day and the duct work completed the next day in about 4 hours. They were very detail oriented and did great work. The system was exactly what I needed for my house (old unit was undersized for my square footage) and I could not be more pleased with my decision to use this company Overall, the job I paid for was very price competitive to other estimates I had and the quality of work was far superior to the last 2-3 AC companies that I have dealt with in the past.
Total professionals start to finish.Quality work
I have always found them to be reliable and I trust they know what they are doing when they make repairs.