Great company! They got me in quickly and performed the service quickly too, ensuring to do so over my lunch hour. Very friendly and great prices.
I was a walk-in customer and theses guys got me taken care of right away. I was in and out in about 10 minutes! They were very friendly and professional. I will definitely come back!
Great place! Fixed my windshield chip in 35 minutes. This was my 2nd time needing to fix a chip in a windshield and I had great experiences both times here. Very friendly employees!
Great service and price. While overnighting in Omaha, 2 of my car windows (front passenger and rear windshield) were broken out at the hotel we were staying at. Metro Glass was the only auto glass shop that would help me same day. All of the staff was super friendly, and it cost less than the larger companies had quoted me. Very happy with their work and I highly recommend them to anyone.
Metro Glass was able to repair my rear view mirror that broke off along with a glass chunk. Another popular glass shop in town had replaced my windshield and when I called them about the break, the “pros” did not guarantee their work and told me I needed a whole new windshield. Thank you Metro Glass for fixing my mirror so cheaply and doing the work in a timely, professional manner. I will continue to tell everyone I know about your wonderful business!!
Went in for a chip which turned into two but I will definitely be seeing these ones for any more chip repairs. Very friendly, not badly priced and great work
Fast and fair. I highly recommend Metro Glass.
I wasnt able to utlize my groupon purchase towards a rock chip repair for my SUV windshield (as my rock chip was stable and didnt need to be fixed today). Now I was told I would need to wait to hear from their secretary to get either reimbursed or use this one towards another future rock chip repair.
Speedy work and fair price. Thank you!
Everyone there was very nice and personable. My windshield looks great for just $20. I would definitely go back there again if I had another annoying chip in my windshield!
This is the second time that i have used Metro Glass Omaha. they are courteous, affordable and very professional. Thank you, Ryan and Trevor for your awesome service!
Had an absolutely amazing experience! Staff members are courteous, professional and efficient in their work. The customer service was stellar! Thank you Kathy for getting me in for an appointment so quickly.
I would give this place 10 stars if I could!! They are fast and friendly. They make sure youre taken care of and stand by their work!! Oh and by the way...Kathy, the receptionist....AMAZING
Quality fix, quick, and very affordable
Quick, informative and pleasent quote and quick service.
These guys are no joke. They simply want to take care of you the right way. They got me in immediately for a rock chip on my windshield. I was all fixed up and on my way in about 30 minutes. But they also wont speed through a repair just to get you out. They do it right and stand behind their work. Cant go wrong with this place.
Great service. Did an amazing job on my rock chip, its barely visible now!
Wonder company to work with. Reliable, efficient, friendly and good prices. Had a great experience. Would recommend this company a million times over. Kathy at the desk is awesome.
Metro glass responded very quickly to my questions on Facebook. I came in with a crack that I wasnt sure could be fixed, and they took a look at it and told me very honestly what could be done. I did not end up getting it fixed but I was very impressed with how straightforward and honest they were, instead of just trying to figure out a way to get money from me.
My back window was shattered on a Wednesday afternoon -1430. With that much glass I didnt want to drive it too far but nobody close could, or would, get me in prior to 3-5 days. Metro Glass let me drop my truck off within the hour, had my window replaced and tinted by 0900 the following day, and I saved over $300 in the process w/ options. The customer service was uncanny and above all standards. If you want a fair deal with a quick turn around - go here 👍
Very nice!
Rich is such a cool guy! Had his team replace out the accords windshield at a reasonable rate. Other projects include helping me install a new mirror on a old medicine cabinet I was refinishing and they were able to custom fit it. They also cut new glass shelves for me for the same cabinet and they turned out awesome!When I got a chip in the windshield I had to take it to another place (in another town) to get it fixed they told me the shield was high quality! Just goes to show Metro is not taking short cuts.
Had three windshields replaced here and a rock chip repair. All had excellent craftsmanship were done in a timely manner. The glass used does not appear to be as cheap as from some places. Another place once installed a window for me that the glass had an off color to it. That was not an issue here.
Great experience. From back window incident to everything done was just a couple hours. Great group of guys over there. Im sure this wont happen to all customers, but the events worked out in such a way that they even bought me lunch. It just proves that they know what the right thing to do is and arent scared to do it.
They did an excellent job on fixing my rock chip. You can barely even tell it was there. I highly recommend them for anyone who has a rock chip. Fast and very friendly service
I was referred to Ryan and his team by a friend to assist on an odd job that I had with a window repair. They were extremely helpful in making sure that they could accommodate my needs. Once my glass was delivered (which was immediately), it took them roughly a half a day to complete the job. I would recommend Metro Glass for all your glass needs. I will be coming back in the future.
After an accident, I was in need of a new car. Not only did I get exactly what I asked for, but Rich treated me and my family with a no-nonsense attitude. He was kind, understanding and was looking out for our best interests. When my sisters car broke down, we went to him immediately. Hes a good, honest salesman (hard to find, haha) and wants to find you a good car. I would recommend Metro Auto Sales to everyone.
These guys were super helpful... when I found the shop. Theyve moved from their old location in the big green building and have set up shop next to the Window World. Once that was cleared up they were quick to take care of everything related to the rock chip in my windshield.
Great quick service
Everyone here is so friendly! They did a great job and and have great deals through Groupon/Living Social. If you need your windshield repaired, come here!
I would definitely recommend Metro Glass Omaha to anyone needing windshield/glass repair! I called Rich mid morning and was greeted with a sympathetic ear. The night before my rear window was shot at and had shattered. Only thing holding the glass together was the tint. Rich quoted me several options. After going over these options Rich placed the order and by 2pm the truck was ready to go. Rich I love the rear slider window. Had it opened all the way home. Thank you for being so helpful. I certainly will come back if I need glass service or replacement. I would recommend Metro Glass to anybody that needs to have glass work.
These people are wonderful. Their customer service was excellent. Their receptionist gracefully handled incoming calls and lobby guests simultaneously, the techs work was efficient, which can be viewed through a large window between the garage and the lobby area. The lobby and building arent fancy but that in no way is a reflection on their work. They were meticulous in the replacement of my windshield. I have a foreign car as well and the mechanic was well informed on the specific tools and parts required and the new windshield was on hand only two days after I called the shop for the appointment. They are far less expensive than Safelight and in a more convenient location. Adding more to my satisfaction, the owner noticed I was pregnant and stuck for almost three hours for the job, so he fed me lunch!! It just goes to show they care about their customers and their work. I will recommend them to everyone.
Ive been going to Metro Glass for decades. Great staff, excellent workmanship and very affordable. I will always be a repeat customer!
These guys are the best!!! They went above and beyond to save me a substantial amount of cash and still got my vehicle fixed!!! The dealership wanted to replace the glass (approx $1200), after they failed in their attempt to solder my defrost tab back onto my rear window glass. Metro Glass said they could replace the glass for around $400. However, upon inspection of my vehicle, they were able to fix it instead! In addition, they are just personable, easy to work with people!! Thank you Metro Glass!!!!!!!
Wow, words cannot describe their service, attention to detail and going the extra mile for the customer. Its refreshing that a company values their customers like metro glass. The price was under what I expected and 3 hours later a new windshield and smile on my face. Thank you Rich and team!
I have nothing but good things to say about Metro Glass. They did a fantastic job replacing my 2010 Nissan Titans windshield and it looks exactly the same, but with the unexpected addition of a tint strip at the top, which I love. Everyone was extremely courteous and responsive and theres no doubt that, if the need arises, Ill be a repeat customer.
I had a serious rust issue with my car which ultimately cracked the windshield. Metro Glass personnel was extremely responsive, helpful, professional, and knowledgeable. They completed the work ahead of schedule, below estimate, and with results so incredible that have to be seen to be believed. There really arent enough good things to say about this place. If you need any automobile glass work done, youd have to be crazy to consider going anywhere else.
Rich and co. did a fantastic job replacing the windshield on my Honda Accord. I had been playing phone tag with a mobile glass repair shop my dealer referred me to until finally giving up and calling Metro. Rich answered my call personally, gave me a quote on the phone, and set up a time for me to come in Saturday morning. The call took less than 5 minutes and he was extremely helpful and friendly.The service continued to be great when I dropped off my car Saturday morning. They took great care of me and my car, ensured I had all the information I needed, and made certain the window was properly set before sending me off. I had a great experience at Metro Glass and I would recommend them to anyone else needing glass or dent repair. I wish every small business owner ran their shop like this!
I had a rock truck drop a rock right in the center of my drivers side view. There was a baseball-sized circle crack in the windshield. I stopped in at Metro Glass and they took care of it asap. Their work was very professional & fast. The entire install took about 2 1/2 hours...which half of that is waiting around for the adhesive to dry so you can drive your vehicle without the windshield coming loose. They did a great job!
In the past 2 weeks, I had 2 occasions to use Metro Glass, broken patio glass and fireplace glass. After the 1st great experience, I didnt hesitate to use Metro the 2nd time. I know some companies advertise that you will be treated like friend/family and this was truly the case. So nice, and easy to work with...thank you Metro for making my errands a pleasant experience.
Got me in hour an out did great job 👍
We chose this place because it has great reviews and I can see why it does. We needed a windshield replacement due to a large crack. We called to make an appointment, but I didnt have all the info and they were very patient and nice when I had to call back three different times. When I asked if there was a coffee shop nearby (so I could work from my laptop) the receptionist said someone could drive me to a nearby one. I thought that was nice. When I explained why, the receptionist said I could use their wifi and even share her desk! Very nice woman. I didnt interact with the technicians much, but its been a couple weeks and they seem to have done a great job.
The other reviews here say it all. Excellent service. Excellent work. Excellent price. Cant recommend enough!
Premier really describes both of my Metro Glass experiences. I recently phoned on a holiday weekend, Husker Saturday game day, and got immediate help with a smashed in windshield on my Mercedes.Not only did Metro Glass do an excellent technical job, but they they went above and beyond in so many ways. This included help to get my car in to the shop, my options for a car pending the repair, and help with my insurance. Amazing support from start to finish.Thank you Rich and team!
Very wonderful place to have glass chips repaired. The staff is very friendly and nice to chat with, and they do the procedure in a timely manner. I would recommend this place to anyone!
Ryan and the guys are is the best, A+++++ Above and beyond expectations.
I usually dont write reviews, but I cant say enough great things about this place. I had an unfortunate thing happen to my windshield and it couldnt have happened at a worse time. I went in last month with a problem and I got more than I bargained for. I felt like I walked out of there with 2 new friends (Rich and Fallon). The owner, Rich was more than willing to help. He even sat down with me and explained everything that needed to be done and I never once felt that he was lying or tying to get more money out of me. Not only was he knowledgeable, he was kind and personable. Now onto Fallon. She was amazing from the first phone call. Very friendly and right on top of everything. The girl was born to be in customer service. She and Rich even won over my 6 year old son who is still talking about his experience there. They replaced my windshield in under 2 hours and I couldnt be happier with the work. The staff was very efficient and there was not even a smudge on the windshield when I drove it home. I will definitely go back with anymore unfortunate chips or oopses. Take your business here, you will not regret it!!!!
I work nearby and it was close.They were quick, easy, and informative. You can see your car being worked on. Id recommend this place. I had a chip in front of my steering wheel.I got a complimentary cup of cocoa from their Keurig too.
These guys are seriously wicked awesome. Got my broken windshield patched (filled?) in 20 minutes. Meantime, we were offered coffee and drinks. We had an awesome conversation while the window was being fixed. Would always come here for auto glass needs if Omaha was my town. Highly recommended!
Quick and easy!! Friendly Staff. Best place for your windshield repairs.
Nice people. Kind of expensive but good quality work worth the price
I bought my wife a 2008 Lexus RX350 from Rich last April, my wife and I travel often and we couldnt be happier with the performance and look. Beautiful. Thanks Rich and associates. Merry Christmas.
Everyone there was friendly and professional. Had a chip in my windshield- was in and out in 15 minutes!! I would definitely recommend Metro Glass!!
Excellent service! I do a ton of highway driving and metro has fixed four windshields. They do it fast and easy. Ill keep coming back!
Got my new windshield installed this morning. Rich and his crew were awesome! I highly recommend going to Metro Glass. Thanks, Rich!!
A rock came out of nowhere while driving home one night. The weather was going to change dramatically cold in the next two days and I wanted to get the chip repaired as soon as possible. I called late in the afternoon on a Friday and they were very helpful. I was able to get my car in Saturday morning, first thing, and I was there about 30 min. The actual repair didnt take long at all. Jackie was very helpful with contacting my insurance company and she handled everything for me. The customer service is wonderful and I hardly notice my chip at all.
I have used several glass companies for my business, (auto body), and it is hard to find one that consistently offers quality installations, excellent service, and experienced installers. I send everyone I know here! Tell your insurance company you want to use Metro Glass and let the owner Rich handle the rest!
Got my windshield replaced after the hail storm that came through. They got my Jeep to me the same day but after they installed the new windshield there was a buzzing noise. I never had this issue before my windshield was replaced. They said the piece making the noise got deformed by the weather. Even though they had to remove the part to fix my windshield they still said it was the weather. They offered to super glue the piece down. Doesnt seem correct to super glue a part down so now Im stuck with an annoying noise every time I drive.
Wow, Rich the owner is such a great guy. So helpful. I highly recommend.
From the second I walked through the door, Mr. Lutton and his crew were attentive and professional. His shop is clean and organized. Even when I talked with him a couple of days before the actual replacement, I could tell he was genuinely concerned about my personal safety and satisfaction with his customer service, which was outstanding. This is not your usual rip-off cheap glass joint. Mr. Lutton will get all my future glass replacement business.
Great people providing a valuable service at a great price!
Best place for window tinting
Metro Glass is a model for how small businesses should be run. Rich and his team provide exceptional workmanship and unparalleled customer service. I have used them for several services including window replacement, windshield replacement, and paintless dent repair. Each time the job was handled with honesty, integrity, and dedication.If you are in need of any auto glass work in Omaha, dont bother looking anywhere else. Metro Glass is head and shoulders above the rest.
Best work in omaha. Very friendly and very reliable. The owner rich is amazing
These guys had me in and out in 20 minutes, with no appointment. Great job!
***THANK YOU TO METRO GLASS!***Recently, I had a rear windshield replaced in my 2014 Subaru Forester with Metro Glass at 88th and L. Street in Omaha NE. The friendly and knowledgeable staff were quick to replace the glass at a reasonable price. There was a hiccup along the way as an unfortunate accident happened and a body molding was broken. Once again, Metro Glass stepped up to the plate and got the necessary parts (OEM Subaru, and not a poorly made aftermarket) had them professionally painted and re-installed. I am sorry that they probably ended up losing money working on my car, but I would ABSOLUTELY take auto glass work to the great people at Metro Glass in the future.
A fantastic job for a good price on no prior notice. Called ahead to check, they have my make/model of windshield in stock and can have it done in 3 hours, and they delivered with no problem.
These guys were able to fill a large rock chip in my windshield, and were fantastic through the whole process. They really made the process easy
Called for a quote and the woman was very polite answering all of my questions so that she could give me an accurate price.
Had a windshield rock chip fixed. They were very friendly, got me in right away, it took under 20 mins, and its one of the best looking rock chip repairs Ive ever had.
Friendly staff, quick and well done service, also cheaper than Safelite.Would definitely come back again!
I made an appointment this past Monday for today (Saturday) at 9:30. However, when I arrived no one was there and the door was locked despite the fact their own front door said they opened at 8:00 on Saturday. I called their phone number and got their voice mail. Waited a few more minutes and no one ever showed up. Complete waste of time. Very disappointed.
Great service and exceeded our expectations. The best in town!
People you can trust, modest prices.
Rich did a great job helping my college student get a unique situation figured out quickly. Highly recommended.
Great people, really go the extra
They were amazing, friendly and professional. I would recommend them to anyone!
Friendly, honest and reasonably priced. Would definetly go back to this place.
Friendly staff. Fast service.
Very satisfied. The item I ordered for pickup was exactly as described.
Amazing customer service, knowledge, and fair prices.
So friendly! Accomodating
Metro Glass gets the job done right the first time! Never do i have ANY complaints about this shop...i will forever take my vehicles there! Thanks crew at Metro Glass!!!
Quick easy to deal with great people!
Outstanding service!
Excellent, friendly and fast service!
Great customer service!!!
Not just a glass shop but also sell cars.
Friendly, professional and fast!
Great service!
Great service
Professional