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Walmart Auto Care Centers
2000 W Memorial Rd, Oklahoma City, OK 73134, United States
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Walmart Auto Care Centers

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Sa
Review №1

I was here two days ago to purchase my battery and get it installed. They acted like they couldn’t install it that day because they closed within 45 minutes. So I took my battery and left. I am here now to get it installed and I have been waiting 1 hour. It is taking them forever to simply change a battery after turning me away two days ago. The customer service doesn’t exist. No one has been overly helpful or kind. I will not be returning to this location.

Bo
Review №2

They helped test my battery even though it was purchased somewhere else. I was mistaken and thought it was bought by my son from here. They were very helpful and kind.

Ha
Review №3

Not too happy with the subclass products Wal-Mart has! Now theyre putting new flooring in again! Did this 3 years ago! What does that tell me? THEYRE MAKING TOO MUCH MONEY!

Ro
Review №4

Got to the autocenter around 9am. Oil changed and done in around 30 minutes. Im satisfied.

Te
Review №5

I got two new tires put on, the service lady was exceptional, she really did a great job. She told me it would be a 2hr wait but it was only an hour and 20min. The one of the men helped me take my groceries out the building, I wish I got their names. They did a great job. Thanks Wal-Mart service center.!

Dr
Review №6

Dont get oil changed there! they didnt tighten my oil filter & didnt put the plug securely in the oil pan. They deny wrong doing, its not their vehicle. Thanks Walmart.

Ka
Review №7

Service manager is amazing! They always do great work and the person working the register is just phenomenal.

Ha
Review №8

Good oil change

Ki
Review №9

The guys were really nice, and did a great job.

Ma
Review №10

I hope this opens soon!! Its the only place I have taken my cars for 3 years! They are always so friendly and efficient there, I dont want to go anywhere else!

Le
Review №11

Everyone was so polite and helpful. I just moved from out of state so when my car was in trouble I wasnt really sure what to do. My family had always taken care of my car, so to say I was a bit lost is a very, big understatement. But when I arrived the help desk lady was delightful and the mechanic was very patient and they helped me each step of the way. The wait time was about 2 or so hours, which was understandable because there were a lot of people ahead of me on Sunday. I would recommend making arrangements before hand to anticipate a large wait. Though one of the employees recommended arriving right when it opens for an earlier place in line. I might try that next time, but I didnt really mind the wait either way.

Da
Review №12

Typical oil change. Nothing really impressive.

Sh
Review №13

Staff was so pleasant and efficient! I use this Walmart when I come visit grandchildren and have ALWAYS been pleased with the service.

Me
Review №14

I am only leaving this review for a specific person the auto center service manager Steve saved us for real. We just bought a car in OKC and the front tire was showing wires while we had a 2 hour drive to get back home and never would have made it. We showed up right before they were closing and we told Steve our situation. He stayed to help us get 2 new tires so we could make it home safe. Thank you to Steve, we appreciate your help so much. Its good to know there are still good people out there.

Ni
Review №15

Thr front Man this morning is excellent, he greets you right away and shows interest in what youre looking for. A refreshing change, people should be trained again to understand how to treat the customer service position.

Da
Review №16

Have been by for both cars. The service is done well and in good time. Get here early if you want the basic packages! Products are finite.

Da
Review №17

This is the best Walmart tire shop in the okc area. It’s a busy place but they always treat me right and have a great attitude toward customers. I would bet this is the way Walmart wants their tire shops to be ran.

Ro
Review №18

My brother, living on a fixed income, complained of declining ride quality in his 2008 MitsubishiIn addition to nearly worn out, he discovered that he had a large bubble on the inside of his front tire (Firestone) and was in a potentially dangerous situation.Called around and found out this Walmart had the correct size Douglas tire in stock. I spoke with the attendant and he told me to have my brother bring the car right in. He waited less than 10 minutes and they pulled the car in and began the work. 30 minutes later, he was driving out with a pair of new 16 Douglas Tires with a 45,000 mile warranty. He could not be more pleased with the ride and comfort and also the VIP service and attention he received from Dan who took our original phone call to Will the Tire Department Manager who kept us informed every step of the way and the kind counter clerk Rose you was just as nice a person as I ever met.Thank you all for a wonderful experience.RW in OKC

Mi
Review №19

I went in for tire repair and had a very positive experience. Everyone was pleasant and courteous and they got the job done in a professional and timely manner. Thank you!

Ka
Review №20

I am from out of town and had a blow out. The manager was super friendly and helpful. He worked to get me in and out quick so I could head back home.

RO
Review №21

Just had some keys made. Very nice lady helped me. She cut the new keys & was so nice to me! She was even smiling!!

Fa
Review №22

I was actually excited to find a place that is affordable with tire prices. Although the tires were cheaper, the service is terrible. I had dropped my car off at around 1 oclock and left my number for them to call to pick up my car. I waited all day for the call. When we came back at around 6pm. The guy said they never do such thing. This is common sense. Every tire place I have went to call and report when the car is ready to pickup. Please do find another place to get your car fixed. The kind of attitude they delivered is unprofessional.

Ke
Review №23

I rated one because you can’t give a 0! Terrible service. Seriously the staff is a joke. Especially the manager. It’s cheap but they don’t do a good job. I just came in for a tire patch and they couldn’t even do that right. SAVE YOUR TIME AND MONEY. If you’re going for a tire repair try Pep Boys. Not too far and they’re fast and efficient. Sam’s also does a great job!

Ca
Review №24

I would not recommend going here. They charge just as much, if not more than other places. They also have very limited services and do not do any type of safety inspections, which is pretty standard everywhere else. The only benefit is you can get your oil changed while get your shopping done.

ch
Review №25

Bought a tire there they did the job I a lot faster than the competitors, these guys dont mess around

PA
Review №26

Great. I was able to get some shopping done while my vehicle was being tended to. I truly like that, the convenience is wonderful.

He
Review №27

STEVE is amazing. I came right at closing and he was still willing to help me . I had a flat tire and I didn’t have a spare tire so I had to bring my tire with me . He was very nice and so helpful . He also found me a great deal on a tire . I will definitely be purchasing my others tires through this location . Thank you so much Steve !!!!

Te
Review №28

I went in for a simple oil change at 3:45 on a Thursday. There were three cars in the line in front of me. When I went inside I had to wait for 10 minutes before anyone spoke to me. When the employee, who had been stocking in a different department finally spoke to me he told me they were already closed and would not be able to do my oil change today. This department advertises that they are open until 7. I went to the customer service department to speak to the store manager. When he finally came to the front I told him the situation and he told me that was the way they ran their department. This is the worst Walmart automotive department I have ever seen and I will NEVER return there.

Sh
Review №29

Horrible. If they touch something and cause a problem they WILL NOT OWN IT. They caused over $2700 damage to my motor and would not fix it. The manager Ronnie is rude and the majority of the staff is incompetent.

Er
Review №30

Good value, pretty quick, would give a 5 but they could not locate my keys for a while.

Ma
Review №31

My experience was not bad but I dont say its good...

An
Review №32

2 hours to get my tire patched with no one waiting in line in front of me. The lady at the counter was fine but when I asked how long it would be she asked the mechanic and he just said when Im done, I dunno. I missed an appointment because of it. Very frustrating.

Ke
Review №33

Vey great customer service yet it took a little time.

Sa
Review №34

Totally did NOT get the proper amount of oil in my truck...low oil pressure ungil i got more oil...did not want to go back..didnt trust them. They also put ineffective windshield wipers on!

Kr
Review №35

Great service each time I go. Sometimes volume is high and wait times can go up which is frustrating but that is inevitable. Friendly, respectful staff.

Ai
Review №36

Exprienced really great service ! Special thanks to Ed 😎 He was really helpful and patient with our very first oil change.

Ru
Review №37

Tire manager very helpfull and friendly-will do business with them again!

Se
Review №38

They fixed me up with some new wheels. Great service!

Ch
Review №39

Very good job and service fast friendly and polite too.

Wi
Review №40

They have a friendly staff that tries to get you in and out as quick as possible.

Ji
Review №41

Had my oil changed and they did not put a sticker in my window telling me when to come back into get it changed! I went back a week later when I noticed no window sticker and told me they couldn’t tell me any info when I need to get it changed

Ke
Review №42

Check out their pricing on full synthetic oil change. Is much better for your car and they have best price.

ja
Review №43

Giving ONE STAR because I *HAD* to...Arrived 20min before closing time, with a large screw in my (bought from them tire), turned away a woman in a bad situation because of time?WOW....CHIVALRY CERTAINLY DOESNT HIDE AT THIS WAL-MART LOCATION, or STAND IN CLEAR SIGHT FOR YHAT MATTER!I sincerely hope your Wife, Mother, Sister or Daughter doesnt find herself in a compromised situation that would require 15min of someones time.Ive always purchased my tires from Wal-Mart, NEVER AGAIN and you can thank ED for losing my business. Ill pray for the woman in your life...

Gu
Review №44

Weve been having a lot of issues with Walmart tires. Dont forget road hazard, its saved us more than once.

La
Review №45

Negative stars if I could, the customer service is an absolute joke. Don’t even waste your time.

Ch
Review №46

They are awesome. If they mess something up, they take ownership and take care of it

Ch
Review №47

Absolutely horrible you definitely pay for you get. They don’t even deserve one star but I had to check something to leave a comment.

St
Review №48

I thought the staff was very knowledgeable, efficient and very nice. I must say !

du
Review №49

They impact gunned my lug nuts on so tight I could not change my flateven though I bought a nice full size 4 way tire tool weigh over 200 lbs and was jumping up and down on it, with opposite end braced with bricks. These ppl are Aholes.

Ra
Review №50

Freaking bad service. Never coming back again to this auto care

Je
Review №51

They are friendly, professional, and fast!

Ja
Review №52

Always check your work ask questions and double-check.

Ar
Review №53

Little slow at times with check in process but well worth the wait.

NE
Review №54

The WalMart Techs were fast, courteous and timely

Ch
Review №55

They are horrible! I waited over an hour for a headlight replacement just for the auto manager Ray to tell me he can’t do it it’s too much work to fix it.Unprofessional peon workers!Poor customer service poor quality!

Al
Review №56

The worst possible place you could take your car!! Youll wait hours and receive nothing but problems.

Be
Review №57

Took over 3 and a half hours for 1 defective tire to be replaced. I asked before giving my keys how long the wait would be and I was told that there was 1 in the bay and 1 ahead of me, and should only be about an hour... nope, not even close. I would have waited or gone elsewhere had I known.

an
Review №58

Fast great customer service as always

Jo
Review №59

They were very helpful

E.
Review №60

Kicked my car because they could not get my tier off and management did not care.

Tr
Review №61

Professional, fast and friendly.

Je
Review №62

Good place

Sc
Review №63

You cannot get a fleet oil change at Walmart

El
Review №64

Good shopping.

Ni
Review №65

Sufficient

Cl
Review №66

Its Walmart

Information
5 Photos
66 Comments
3.7 Rating
  • Address:2000 W Memorial Rd, Oklahoma City, OK 73134, United States
  • Site:https://walmart.com/store/1626-oklahoma-city-ok
  • Phone:+1 405-753-9406
Categories
  • Oil change service
  • Auto parts store
  • Car battery store
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Planning
  • Quick visit:Yes
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